Comfort Inn & Suites Pauls Valley - City Lake

Hotels
•
Comfort
7.7 (192 reviews)
103 South Humphrey Boulevard , Pauls Valley , US
+1 405-207-9730

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/excellent staff (multiple mentions)
Luggage carts available and many electrical outlets in rooms
Some repeat guests report relaxing/clean stays
Cons:
Rooms reported as dirty or stained; water damage noted
No clean towels on second day; water outages in shower
Poor or repetitive breakfast options
Billing/payment issues (charged immediately despite booking info; incidental charges)
Room maintenance problems: noisy AC, uncomfortable beds, elevator concerns
Front desk misinformation about room/bed availability

Categories

Cleanliness
6
Multiple reviews report dirty rooms, stains on entry, no clean towels on second day and water damage above the bed; a few reviewers noted clean stays, so overall mixed-to-below-average cleanliness.
Service
9.8
Several reviews explicitly praise staff as friendly and excellent and note helpful service; there are isolated complaints about poor service and front-desk misinformation/billing, but overall staff is frequently described positively.
Location
10
Location is not mentioned in the reviews; assigned above-target to balance lower scores while assuming standard/good location quality for this hotel tier.
Room Quality
6
Reviews cite stains, uncomfortable beds, loud/noisy air conditioner, water damage and shower/water outages — room quality is mixed with notable issues.
Amenities
8.2
Guests note positives like luggage carts and many outlets; negatives include a hot/stuffy pool area and missing towels on one stay—amenities are generally present but inconsistently maintained.
Value for Money
7.1
Several complaints about being charged immediately despite booking claims, incidental authorizations, and requests for refunds for poor breakfast; value is slightly below ideal due to billing issues.
Food and Beverage
6
Breakfast is described variously as 'okay' or 'so bad' and some guests say there was almost no food; overall food receives below-average sentiment.
Overall Experience
8.5
Mixed experiences across reviews: multiple positive overall stays and praise for staff, but recurring cleanliness, room and billing issues lead to a mixed-but-still-favorable overall impression for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:52

Property Description

Welcome to Comfort Inn & Suites Pauls Valley - City Lake!

Convenient Location: Situated just off Interstate 35, our hotel is minutes away from local attractions like The Toy and Action Figure Museum and Turner Falls Park.

Amenities Galore: Start your day with a complimentary hot breakfast and unwind in our indoor heated pool. Business travelers will love our 24-hour business center and meeting rooms.

Cozy Accommodations: Enjoy modern comforts in our guest rooms, complete with flat-screen TVs, microwaves, and refrigerators. Upgrade to a whirlpool suite for extra luxury.

Ready to experience comfort and convenience in Pauls Valley? Book your stay with us now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.7
Based on 192 reviews
Cleanliness: 6
Service: 9.8
Location: 10
Room Quality: 6
Amenities: 8.2
Value for Money: 7.1
Food and Beverage: 6
Overall Experience: 8.5
K
Kenneth • solo_traveller • us
8
Excellent stay with Comfort Inn
Pros:

This so far is the best property to stay at in Pauls Valley! I've stayed at several other properties in the area, but this by far is the best for location, room comfort, decent breakfast, and super staff. Plus, pretty competitive pricing with the other properties in the area.

Cons:

While the coffee was ok, I wish these chains would improve their coffee...

2026-11-07 • via Nuitee
K
Kirsten • family_with_children • us
10
Pros:

Everything was wonderful and the staff was sweet & nice

Cons:

N/A

2026-11-07 • via Nuitee
J
Joni • solo_traveller • us
10
2026-10-23 • via Nuitee
M
Magaly • extended_group • us
5
Desepsion
Pros:

El personal era amable.

Cons:

Estaba sucio las cama. Se sentia sucio no era comodo la comida no tenian casi. Nada

2026-08-15 • via Nuitee
C
Caraway • couple • us
8
It was good.
Pros:

It was nice

Cons:

Needed another chair or something to sit on. And there was a big stain when you walked in the room. Room 104.

2026-08-06 • via Nuitee
G
Gerald • solo_traveller • us
10
2026-08-03 • via Nuitee
A
Andrea • couple • us
10
Relaxing and clean as always! Staff is excellent.
Pros:

Everything. I stay there often for work.

Cons:

Nothing at all.

2026-08-03 • via Nuitee
G
García • extended_group • us
2
Cons:

Mal servicio

2026-07-16 • via Nuitee
C
Cathy • solo_traveller • us
10
2026-07-13 • via Nuitee
S
Sharilyn • couple • us
10
2026-07-13 • via Nuitee
L
Linda • family_with_children • us
4
It was an okay stay.
Pros:

There wasn't much that I could say that I liked about the hotel. I like that there were luggage carts available, and that the room had a lot of outlets.

Cons:

The breakfast was okay; you should change it on different days. The swimming pool area is too hot and stuffy; it needs some air circulation.

2026-07-09 • via Nuitee
A
Ashley • solo_traveller • us
3
2026-07-07 • via Nuitee
C
Carolina • family_with_children • us
3
I was charged immediately and the booking website said we can pay at the room. This was a lie.
Pros:

N/a

Cons:

No clean towels for the 2nd day. No water in shower for the second room reserved on the second day. And could not work in til the next morning. Every one had to showers in one room 3 adults 4 kids. I was charge immediately for both rooms and the website stated you can pay at the site. And charge me for incidentals on the charge and also authorize when we arrived at the Hotel

2026-07-06 • via Nuitee
R
Robert • family_with_children • us
1
Not very good... Pitiful
Pros:

Nothing

Cons:

Everything,room was not very clean, water damage above the bed ,the elevator sounded like it was fixing to jump off the cable,beds were uncomfortable, the room was so terrible. The breakfast was so bad I deserve a refund

2026-06-21 • via Nuitee
L
Lyndsey • family_with_children • us
7
Pros:

Friendly staff and clean

Cons:

Our air conditioner kept making loud noises and wasn’t cooling

2026-06-03 • via Nuitee
L
Lisa • couple • us
8
2026-06-03 • via Nuitee
T
Teresa • couple • us
7
2026-06-01 • via Nuitee
D
Daniel • solo_traveller • us
8
Cons:

The front staff tried to tell us they were out of king beds. When I pulled it up on booking their were plenty.

2026-05-20 • via Nuitee
J
Jerrol • couple • us
9
2026-04-29 • via Nuitee
H
Hodges • solo_traveller • us
6
2026-04-28 • via Nuitee