Comfort Inn & Suites Pauls Valley - City Lake

Hotels
Comfort
8.2 (290 reviews)
103 South Humphrey Boulevard , Pauls Valley , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location for events
Friendly staff
Cons:
Cleanliness issues
Overpriced for value

Categories

Cleanliness
6.75
Multiple reviews mentioned concerns about cleanliness, including filthy air conditioning and unpleasant odors.
Service
9.99
Most guests highlighted friendly staff and responsive service, especially mentioning a staff member who went above and beyond.
Location
9.76
The location was praised for its convenience for guests attending OU games.
Room Quality
7.21
Numerous complaints about room amenities and comfort, including issues with the air conditioning and bed.
Amenities
7.24
Guests reported several amenities not functioning properly, such as the TV and refrigerator.
Value for Money
7.7
The hotel was perceived as somewhat overpriced, especially given the poor attention to details at check-in.
Food and Beverage
7.75
Breakfast options received negative feedback, with reports of being not very good.
Overall Experience
9.22
Despite issues, guests felt positively about their overall experience, primarily due to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:02

Property Description

Welcome to Comfort Inn & Suites Pauls Valley - City Lake!

Convenient Location: Situated just off Interstate 35, our hotel is minutes away from local attractions like The Toy and Action Figure Museum and Turner Falls Park.

Amenities Galore: Start your day with a complimentary hot breakfast and unwind in our indoor heated pool. Business travelers will love our 24-hour business center and meeting rooms.

Cozy Accommodations: Enjoy modern comforts in our guest rooms, complete with flat-screen TVs, microwaves, and refrigerators. Upgrade to a whirlpool suite for extra luxury.

Ready to experience comfort and convenience in Pauls Valley? Book your stay with us now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.21
Amenities: 7.24
Value for Money: 7.7
Food and Beverage: 7.75
Overall Experience: 9.22
L
Linda family_with_children us
4
It was an okay stay.
Pros:

There wasn't much that I could say that I liked about the hotel. I like that there were luggage carts available, and that the room had a lot of outlets.

Cons:

The breakfast was okay; you should change it on different days. The swimming pool area is too hot and stuffy; it needs some air circulation.

2026-07-09 via Nuitee
A
Ashley solo_traveller us
3
2026-07-07 via Nuitee
C
Carolina family_with_children us
3
I was charged immediately and the booking website said we can pay at the room. This was a lie.
Pros:

N/a

Cons:

No clean towels for the 2nd day. No water in shower for the second room reserved on the second day. And could not work in til the next morning. Every one had to showers in one room 3 adults 4 kids. I was charge immediately for both rooms and the website stated you can pay at the site. And charge me for incidentals on the charge and also authorize when we arrived at the Hotel

2026-07-06 via Nuitee
R
Robert family_with_children us
1
Not very good... Pitiful
Pros:

Nothing

Cons:

Everything,room was not very clean, water damage above the bed ,the elevator sounded like it was fixing to jump off the cable,beds were uncomfortable, the room was so terrible. The breakfast was so bad I deserve a refund

2026-06-21 via Nuitee
L
Lyndsey family_with_children us
7
Pros:

Friendly staff and clean

Cons:

Our air conditioner kept making loud noises and wasn’t cooling

2026-06-03 via Nuitee
L
Lisa couple us
8
2026-06-03 via Nuitee
T
Teresa couple us
7
2026-06-01 via Nuitee
D
Daniel solo_traveller us
8
Cons:

The front staff tried to tell us they were out of king beds. When I pulled it up on booking their were plenty.

2026-05-20 via Nuitee
J
Jerrol couple us
9
2026-04-29 via Nuitee
H
Hodges solo_traveller us
6
2026-04-28 via Nuitee
J
Jeffery family_with_children us
10
It was great.
Pros:

Cleanliness and location

Cons:

Parking

2026-04-18 via Nuitee
J
Joe couple us
10
It was a very comfortable clean room
Pros:

Everything. The room was very clean and comfortable

2026-04-12 via Nuitee
V
Virginia solo_traveller us
5
Pros:

The sidewalks and pilot were all covered in slow/ice. No attempt was made to make it safer ( no shoveling or salt). I fell near the entrance.

Cons:

The ceiling in my room has two areas where the ceiling are coming down.

2026-01-30 via Nuitee
M
Mandi couple us
10
2026-01-29 via Nuitee
T
Terri couple us
10
2026-01-20 via Nuitee
G
George couple us
10
2026-01-19 via Nuitee
M
Michael family_with_children us
5
Overall it was decent.
Pros:

It was clean

Cons:

The beds were squeaky and unstable. There was a metal piece from what looked like the frame that was sticking out and gashed my leg up pretty bad.

2026-01-12 via Nuitee
M
Miranda family_with_children us
10
2025-12-13 via Nuitee
L
Laura extended_group us
10
2025-11-17 via Nuitee
S
Susanne family_with_children us
7
Great location for OU games but somewhat overpriced given the distance to Norman.
Pros:

The location is excellent for Texas residents attending OU games.

Cons:

Although I had booked a room with a foldout bed for myself and a child, the foldout was not made up on arrival and no linens were supplied for it even at the time of check in. Further, I was unable to reach either guest services or the front desk using the room phone for about 10 minutes, and so had to return downstairs to obtain linens myself.

Given the elevated rates for the football weekend, I think these types of details should be addressed at least by the time of check in, and that the phones should be attended.

2025-10-26 via Nuitee