Novotel Jakarta Mangga Dua Square

Hotels
•
Novotel
8.8 (1507 reviews)
Jalan Gunung Sahari Raya No 1 , Jakarta , id

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
7.44
Multiple reviews indicated poor cleanliness and issues with bed sheets.
Service
9.91
Good service noted, especially from reception despite some issues with room assignments.
Location
9.45
Convenient location near malls and restaurants mentioned positively.
Room Quality
7.9
Mixed reviews; some enjoyed space while others found rooms in poor condition.
Amenities
8.93
Facilities such as breakfast and a swimming pool rated positively.
Value for Money
8.39
Some reviews mentioned high breakfast costs and inadequate provisions for families.
Food and Beverage
8.94
Breakfast was positively reviewed with good variety.
Overall Experience
9.41
Overall sentiment was mixed, with some enjoying their stay and others expressing severe dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Luxurious Accommodation with Convenient Location

Modern Facilities and Amenities
The hotel offers an Olympic-size swimming pool for guests to relax and unwind during their stay. The contemporary rooms are equipped with a flat-screen TV, a desk, and stunning city views. With 24-hour room service available, guests can enjoy a comfortable and convenient experience.

Diverse Dining Options
Indulge in a culinary journey at the on-site Food Exchange, an international restaurant serving delectable dishes from around the globe. Additionally, the hotel features a lounge bar where guests can enjoy a variety of refreshing beverages.

Experience the perfect blend of comfort, convenience, and luxury at Novotel Mangga Dua Square. Book your stay now for a memorable experience!

Important information:

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 458,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1507 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
N
NABEEL • extended_group • sa
7
2026-07-18 • via Nuitee
F
faisal902 • family_with_children • sa
10
2026-07-17 • via Nuitee
M
MUBARAK • extended_group • sa
7
2026-07-16 • via Nuitee
هاني • family_with_children • sa
10
فرصه جميله لمن أراد القرب من المطار والتسوق
Pros:

موقع الفندق قريب من المطار والتسوق

Cons:

لا شي

2026-07-15 • via Nuitee
I
IBRAHIM • solo_traveller • sa
8
Pros:

الموقع والمرافق

2026-07-13 • via Nuitee
A
AMIRUDDIN • couple • my
6
xoxo
Pros:

In town center

Cons:

Lobby a bit dull. Had checkin online but no welcoming drink. Girl in charge at the counter on 6 July during breakfast is not welcoming. TV in the room is outdated. Prefer smart tv with youtube and netflix. Overall is a great stay due to location.

2026-07-09 • via Nuitee
M
MOHAMMED • couple • sa
7
Pros:

الافطار جدا مميز
ملاصق من مول منقا دوا

Cons:

عدم نظافة اللحفاف والمخدات مستهلكه مرره وايضا وجود رائحة الغبار في الغرفة وخصوصا على الستاير
لو يهتمون في هذي بيكون خيار امثل لمرتادي جاكرتا

2026-07-07 • via Nuitee
H
Hamed • couple • sa
6
تسوق فقط
Pros:

قريب من الاسواق

Cons:

لا يوجد اطلاله مكتوم رغم اني اخترت افضل ماعندهم جناح مكتوب بالبناية الملتصقه به مباشره يصلح للنوم فقط واللي يحتاج شي من الاسواق يومين وارحل
الاسياب طويله كنك في سفر اللي يحجز يطلب قريب من المصعد

2026-07-07 • via Nuitee
ياسر • solo_traveller • sa
10
Pros:

سرعة تسجيل الوصول والخروج ..السعر مقابل الخدمة ..تنوع الأكلات بالمطعم

2026-07-07 • via Nuitee
T
Talal • couple • sa
10
Pros:

شكرا لكم❤️

2026-07-03 • via Nuitee
معاذ • couple • sa
10
2026-07-01 • via Nuitee
A
abdulaziz • couple • sa
10
إقامة رائعة
Pros:

قريب من المولات

2026-06-27 • via Nuitee
S
Sam GHamdi • solo_traveller • sa
10
2026-06-26 • via Nuitee
H
Husni • family_with_children • om
10
اشكركم على خدمتكم وكان تعاملكم تعامل جميل فا شكراً مجددآ على كل شي❤️
Pros:

موقع المكان والنضافه

Cons:

اعجبني كل شي في الاقامه

2026-06-26 • via Nuitee
N
Nur Shakila • solo_traveller • sg
8
Pros:

I enjoyed my stay overall. The room was clean and comfortable, the staff were friendly and helpful and the location was convenient.

Cons:

The only issue I encountered was that the chiller fridge was not cold enough.

2026-06-22 • via Nuitee
H
Hadi • couple • sa
10
2026-06-18 • via Nuitee
W
wael • extended_group • sa
10
2026-06-17 • via Nuitee
N
Naif • solo_traveller • sa
8
2026-06-16 • via Nuitee
S
salim • solo_traveller • om
7
2026-06-10 • via Nuitee
Y
YOUNGCHUL • solo_traveller • kr
1
2026-06-09 • via Nuitee