Novotel Jakarta Mangga Dua Square

Hotels
•
Novotel
8.8 (1545 reviews)
Jalan Gunung Sahari Raya No 1 , Jakarta , id
+62 21 62312800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
7.44
Multiple reviews indicated poor cleanliness and issues with bed sheets.
Service
9.91
Good service noted, especially from reception despite some issues with room assignments.
Location
9.45
Convenient location near malls and restaurants mentioned positively.
Room Quality
7.9
Mixed reviews; some enjoyed space while others found rooms in poor condition.
Amenities
8.93
Facilities such as breakfast and a swimming pool rated positively.
Value for Money
8.39
Some reviews mentioned high breakfast costs and inadequate provisions for families.
Food and Beverage
8.94
Breakfast was positively reviewed with good variety.
Overall Experience
9.41
Overall sentiment was mixed, with some enjoying their stay and others expressing severe dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Luxurious Accommodation with Convenient Location

Modern Facilities and Amenities
The hotel offers an Olympic-size swimming pool for guests to relax and unwind during their stay. The contemporary rooms are equipped with a flat-screen TV, a desk, and stunning city views. With 24-hour room service available, guests can enjoy a comfortable and convenient experience.

Diverse Dining Options
Indulge in a culinary journey at the on-site Food Exchange, an international restaurant serving delectable dishes from around the globe. Additionally, the hotel features a lounge bar where guests can enjoy a variety of refreshing beverages.

Experience the perfect blend of comfort, convenience, and luxury at Novotel Mangga Dua Square. Book your stay now for a memorable experience!

Important information:

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.8
Based on 1545 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
S
Saleh • couple • sa
7
2026-08-29 • via Nuitee
A
Abdullah • family_with_children • sa
8
Pros:

الفندق جميل الموظفين محترمين جداً

2026-08-28 • via Nuitee
C
Chine Ming • solo_traveller • tw
9
2026-08-26 • via Nuitee
S
Sheikha • solo_traveller • om
7
Pros:

Swimming pool,breakfast,security

Cons:

Sofa bed too small to sleep for adult,no more enough sofa for sitting room

2026-08-25 • via Nuitee
W
Waleed721 • couple • sa
8
Pros:

كموقع جيد للاماكن المفضلة لدى وكسعر وخدمات جيد

2026-08-24 • via Nuitee
A
Ali • solo_traveller • om
9
2026-08-23 • via Nuitee
R
Rashed • couple • sa
6
Pros:

ممتاز

Cons:

تعامل موظفي الاستقبال

2026-08-22 • via Nuitee
M
MUHAYSIN • solo_traveller • sa
7
Pros:

المطعم كبير والإفطار متنوع وأغلبه آسيوي.

Cons:

مفرش السرير قديم وغير نظيف وفرش الغرفة غير نظيف.

2026-08-19 • via Nuitee
M
MOUEZ • family_with_children • tn
10
2026-08-18 • via Nuitee
S
Sulaiman • couple • sa
3
غير مريحة
Pros:

الموقع ممتاز وتعامل الموظفين ممتاز

Cons:

النظافة سيئة واللحف والشراشف والمخدات قديمة جداً لاتليق بمستوى فندق مثل نوفوتيل ولا تليق فندق نجمة واحدة

2026-08-18 • via Nuitee
M
Mohammed Amur Al Hajri • extended_group • om
8
Good stay for one night
Pros:

Nice place , delicious breakfast but the mall near by it is closed

Cons:

The rate is little high
You will feel it

2026-08-14 • via Nuitee
E
Effendy Heng • extended_group • sg
10
Everything was good and perfect to me.
Pros:

Location was good. With many food choices and a mall right beside the hotel.

Cons:

NIL. Everything was good. Just the floor I requested didn’t come with a smoking room so that isnt a bug deal. Tho hopefully they can update their TV so Netflix, Youtube and mirrorcast are able to be used in the future

2026-08-14 • via Nuitee
S
Sari • family_with_children • sa
10
رائعة
Pros:

قريب من الخدمات

Cons:

المنطقة تعتبر قديمة نوعا ما

2026-08-14 • via Nuitee
M
Maxence • couple • fr
7
2026-08-13 • via Nuitee
A
Alkozame • solo_traveller • ae
1
2026-08-13 • via Nuitee
S
Sultan • family_with_children • sa
10
2026-08-13 • via Nuitee
A
AIMAN • solo_traveller • sa
8
2026-08-12 • via Nuitee
Y
yangx452 • Solo travel
10
Bisnis trip
Pros:

Everything was very good, the cleanliness & hospitality was good. Iin very helpful

2026-08-11 • via Tripadvisor
3
392wangy • Family
10
Short holiday
Pros:

Overall was very good. Thank you in for your hospitality

2026-08-11 • via Tripadvisor
A
Abraham • solo_traveller • nl
9
2026-08-11 • via Nuitee