Residence Inn by Marriott New York Manhattan/Times Square

Hotels
Residence Inn
8.4 (7536 reviews)
1033 Avenue of the Americas , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Comfortable beds
Cons:
Rooms need updating
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.86
Rooms were clean but in need of updating; some guests mentioned dated conditions.
Service
9.33
Staff was welcoming and helpful, with several positive mentions of the staff's assistance.
Location
9.37
Great location near key attractions, positively highlighted multiple times.
Room Quality
7.32
Rooms are dated and in need of refreshment, not matching the price point.
Amenities
8.35
Basic facilities available but could be improved; some complaints about lack of certain items.
Value for Money
7.81
Price does not fully reflect the quality of rooms and amenities.
Food and Beverage
8.36
Breakfast was adequate with some variety; could offer more.
Overall Experience
8.83
Despite some issues, guests enjoyed their stay and appreciated the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Luxurious Suites with City Views
Experience the vibrant pulse of New York City from the comfort of your suite at Residence Inn by Marriott. Enjoy stunning views of the city skyline from your window, equipped with modern amenities including flat-screen TVs and kitchenettes.

Convenient Location and Amenities
With Times Square just a short stroll away and Grand Central and Penn Station within reach, our hotel offers the perfect blend of convenience and luxury. Stay connected with complimentary WiFi, stay active at the fitness centre, or unwind at the bar with a game of pool.

Explore Iconic Landmarks
Immerse yourself in the rich cultural tapestry of New York City with iconic landmarks such as the New York Public Library and Radio City Music Hall just steps away from our doorstep. Book your stay now and make the most of your visit to the Big Apple at Residence Inn by Marriott Times Square.

Important information:

Please note that only valet parking is available. It is USD 56 for cars and USD 66 for over-sized vans or SUVs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

8.4
Based on 7536 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
M
Maximiliano family_with_children ar
10
2026-03-07 via Nuitee
P
Pamela extended_group ar
10
Excelente estadía
Pros:

Siempre paramos en el mismo lugar, la atención de Sergio es inigualable, siempre dispuesto a solucionar cualquier cosa que nos surja.
La habitación cumple, tiene cocina y es amplia para cocinar en caso que lo deseen.

2026-03-07 via Nuitee
S
Szilvia couple hu
9
2026-03-07 via Nuitee
L
Laurent family_with_children fr
8
2026-03-06 via Nuitee
M
michal extended_group il
6
2026-03-06 via Nuitee
B
bei couple cn
5
如果有热水,那么入住可以性价比可以。
Pros:

地址可以,早餐也尚可,但是入住期间多次没有热水,无法洗澡,对此投诉多次,得到的回答都是正在修复中。冬天入住,没有热水洗澡可想而知,即便修复了,也最多是早上热水可以,其他时间大多只比冷水热一点。电梯声音响,入住第一天反应后换了一间,声音是小了,但是热水系统很差

Cons:

希望供水系统修复。电梯声音太响,很多房间能够听到。

2026-03-06 via Nuitee
J
Jordana Guim family_with_children br
9
Excelente serviço
Pros:

Hotel muito bem localizado, perto de várias linhas de metrô e de supermercados, além de estar perto das principais atrações da cidade. O café da manhã é completo, de ótima qualidade. Os quartos que ficamos eram grandes, o que é fundamental para mim. Os funcionários são muito prestativos, nos permitiram um check in mais cedo e um
Check out mais extendido, além de guardarem nossas malas quando fomos para outro destino e retornamos para nos hospedarmos novamente neste hotel.

Cons:

O hotel poderia ser um pouco mais limpo.

2026-03-06 via Nuitee
A
Ana solo_traveller ar
7
Si somos 2 personas en lugar de 3 volvería
Pros:

Ubicación y desayuno. La predisposición de la mucama Su

Cons:

La tercer cama era un sofá muy incómodo

2026-03-06 via Nuitee
S
Sergio couple br
9
Otimo hotel em midtown
Pros:

Cama excelente, cafe da manhã completo , funcionarios muito simpáticos e eficientes

2026-03-05 via Nuitee
F
Frédéric family_with_children fr
8
Pros:

Petit déjeuner ! Emplacement !

Cons:

Bruit de l'ascenseur entendu dans la chambre

2026-03-05 via Nuitee
N
Nadja family_with_children it
10
2026-03-04 via Nuitee
G
Graciela family_with_children ar
10
Pros:

La ubicación es excelente. Desayuno buffet bastante bueno. Podría haber mas variedad

Cons:

Las instalaciones son un poco antiguas

2026-03-04 via Nuitee
N
Nadezhda family_with_children ru
10
Потрясающий отель
Pros:

Все было прекрасно, нас заселили немного раньше , абсолютно бесплатно! Номер на 27 этаже с потрясающим видом . Номер большой , в номере есть все необходимое для проживания ! Чайник и плиту предоставляют бесплатно по требованию- это было потрясающим! В номере есть даже посудомоечная машина . Был февраль, но в номере было очень тепло и уютно ! Спасибо . И завтраки были великолепны! С удовольствием вернулись бы вновь !

2026-03-04 via Nuitee
P
Pablo extended_group ar
8
Excelente ubicacion y servicio !
Pros:

Desayuno excelente y mas !! super completo y abundante !

Cons:

Horario no muy extenso para desayunar y por momentos muy concurrido el salon del desayuno !

2026-03-03 via Nuitee
M
Makoto couple jp
8
2026-03-03 via Nuitee
M
Marcelo Gustavo couple br
9
2026-03-03 via Nuitee
D
Diego Nicolás couple ar
9
Pros:

La ubicación y el trato del personal

2026-03-03 via Nuitee
F
Francesco Giuseppe family_with_children it
5
Ottima posizione e personale della colazione molto gentile, gestine poco seria per il rilascio del deposito
Pros:

La posizione è eccellente, perfetta per visitare New York: Times Square, Bryant Park e molte attrazioni sono raggiungibili a piedi. Anche il personale della colazione è stato molto gentile e disponibile, e questo è stato molto apprezzato.

Cons:

Gli ascensori sono estremamente lenti e spesso abbiamo dovuto aspettare molto tempo per salire o scendere, cosa piuttosto frustrante in un hotel con così tanti piani.

Ma il problema più grave riguarda il deposito sulla carta di credito.
Nonostante il check-out sia stato il 21 febbraio, al 3 marzo ho ancora 350 dollari bloccati sulla carta. Trovo questa gestione poco seria e poco rispettosa verso il cliente.

Per questo motivo, non mi sento di consigliare questa struttura.

2026-03-03 via Nuitee
Y
Yeney family_with_children us
10
Pros:

La atencion el desayuno la gran variedad que tienen y en fin la mejor y calidad se lo recomiendo al 100% quisiera volver a repetir por que me encanto

2026-03-03 via Nuitee
L
Luciano family_with_children it
7
2026-03-03 via Nuitee