Homewood Suites by Hilton Chesapeake - Greenbrier

Hotels
•
Homewood Suites by Hilton
6.9 (136 reviews)
1569 Crossways Boulevard , Chesapeake , US
+1 757-213-0808

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent location
Friendly/attentive staff
Delicious breakfast with good choices
Cons:
Poor cleanliness; rooms described as dirty
Maintenance failures (elevator, fixtures, ice machines)
Room issues: toilet/tub problems and missing kitchen supplies

Categories

Cleanliness
3.5
Multiple reviewers reported rooms were not cleaned well and described the space as 'dirty'; cleaners perceived as not doing their job.
Service
9.5
Staff repeatedly praised as excellent/awesome; desk and maintenance responded to issues (e.g., fixed toilet/tub problem), indicating strong service.
Location
9.5
Location was repeatedly described as excellent and is a consistent positive across reviews.
Room Quality
4
Multiple maintenance issues reported (lighting fixture fell, bathroom fixtures malfunctioning, main elevator out, limited kitchen supplies), indicating poor room upkeep.
Amenities
5.3
Several amenities out of order (2 ice machines, elevator access issues), missing dispenser items (no lotion) and limited in-room kitchen supplies; mixed availability.
Value for Money
6.9
Not mentioned in reviews; assigned the Target Overall Rating for missing-category handling.
Food and Beverage
8.5
Breakfast described as delicious with good choices and enjoyed by guests, though one suggested more variety than repeated chorizo.
Overall Experience
8
Mixed overall: strong positives (location, staff, breakfast) tempered by cleanliness and maintenance problems that left some disappointment but did not fully negate good service and F&B.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Shuttle Service to Airport

This hotel offers a convenient free shuttle service to and from Norfolk International Airport, making travel a breeze for guests. The 11.8 miles journey is made easy with this added feature, ensuring a stress-free arrival and departure experience.

Spacious Suites with Kitchenette

The Homewood Suites by Hilton Chesapeake- Greenbrier provides guests with comfortable all-suite accommodations. Each suite features a kitchenette equipped with essential appliances, allowing guests to prepare their meals with ease. The inclusion of free Wi-Fi and entertainment options like a DVD player ensures a relaxing stay.

Recreational Facilities and Nearby Attractions

Guests can enjoy various recreational facilities during their stay, including a sports court, gym, and a seasonal outdoor pool. For golf enthusiasts, the Cahoon Plantation Golf Course is just 7 miles away. Additionally, the proximity of Greenbrier Mall offers convenient access to shopping and dining options.

Experience comfort, convenience, and recreation at Homewood Suites by Hilton Chesapeake- Greenbrier. Book your stay now for a memorable hotel experience.

Important information:

Please note breakfast service is suspended until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 136 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9.5
Room Quality: 4
Amenities: 5.3
Value for Money: 6.9
Food and Beverage: 8.5
Overall Experience: 8
A
Aaliyah • couple • us
10
2026-10-26 • via Nuitee
D
Dominique • couple • us
8
2026-10-25 • via Nuitee
M
Melissa • couple • us
9
2026-10-19 • via Nuitee
P
Philips • family_with_children • us
6
2026-10-19 • via Nuitee
B
Bishop • couple • us
9
2026-08-08 • via Nuitee
D
Doris • couple • us
7
2026-08-03 • via Nuitee
A
Annabella • family_with_children • us
5
Pros:

The location

Cons:

Not clean well. The cleaners just don’t do their job well.

2026-07-22 • via Nuitee
J
James • solo_traveller • us
5
Unhappy. with the renovations going on the closest elevator was shut down and had to walk a distance on the other side o
Pros:

the location is excellent

Cons:

the toilet wasn’t flushing had to fill with water myself to flush it. The bath tub fixture to release water from the tub didn’t work. Called desk and maintenance corrected the situation

2026-07-13 • via Nuitee
T
Thompson • couple • us
1
2026-07-07 • via Nuitee
R
rookies1974 • extended_group • us
2
Pros:

Location

Cons:

Dirty

2026-07-06 • via Nuitee
C
Claudia • family_with_children • us
5
disappointed in the maintenance of the rooms. Kitchen supplies were absent (I had 1 knife).
Pros:

Breakfast was great; good choices. Area was clean. My grandson thought it was great fun to get his cereal in the morning by turning knobs (he is three).

Cons:

Instead of chorizo every morning, change it up a bit.

2026-06-29 • via Nuitee
S
Sedacy • solo_traveller • us
10
Pros:

Breakfast was delicious, staff was awesome

Cons:

Can't think of anything bad to say

2026-06-16 • via Nuitee
M
Mary • couple • us
4
Dissappointing
Pros:

Excellent staff

Cons:

Facilities were poor. Bathroom lighting fixture fell on my head and broke. Main elevator out of order. 2 ice machines out of order. No lotion in the dispenser.

2026-06-10 • via Nuitee
M
Marlena • solo_traveller • us
8
2026-05-22 • via Nuitee
L
Lariel • family_with_children • us
10
2026-05-17 • via Nuitee
S
Scott • solo_traveller • us
7
Comfortable
2026-05-02 • via Nuitee
M
Mare-ree • solo_traveller • us
10
2026-04-14 • via Nuitee
J
Jerel Burrus • family_with_children • us
10
2026-03-31 • via Nuitee
P
Padra • couple • us
4
Fire alarm went off at 5 am and woke me up had to stand out in the cold for 30 minutes and my room door had to be rigged
Cons:

My room door I had to lift to close it and put a chair behind it for extra locking

2026-03-29 • via Nuitee
A
Ashley • family_with_children • us
5
Not worth the price. Good space but it was not clean and the internet did not work, also one elevator was down so had a
Pros:

The space

Cons:

Not clean and internet did not work

2026-03-26 • via Nuitee