Alto Hotel On Bourke

Hotels
•
Ascend Collection
9 (1782 reviews)
636 Bourke Street , Melbourne , au

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Convenient
Cons:
Cleanliness
Food quality
Room size

Categories

Cleanliness
8.25
Multiple reviews highlighted unclean rooms and dirty kitchen amenities.
Service
9.75
Staff were described as kind and helpful throughout the reviews.
Location
9.75
The location was frequently praised for its convenience and proximity to public transport.
Room Quality
8.75
Mixed feelings about room quality; some rooms were too small and had functional issues.
Amenities
8.75
Amenities were noted, but clean necessities were often lacking.
Value for Money
9.25
The cost was viewed positively relative to location, but some felt it was pricey for what was received.
Food and Beverage
8.25
Breakfast service was disappointing; closure issues were frequently mentioned.
Overall Experience
9.25
The overall stay was positive due to staff and location, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:41

Property Description

Award-Winning Eco-Friendly Boutique Hotel:
Nestled in Melbourne CBD, Alto Hotel on Bourke offers a sustainable retreat with modern amenities. Relax in the cosy lounge with free Wi-Fi and massage chairs, perfect for unwinding after a day of exploring the city.

Convenient Location and Complimentary Services:
Within walking distance of Southern Cross Station and key attractions like Etihad Stadium and Melbourne Aquarium, guests can easily navigate the city. Enjoy a complimentary cup of espresso coffee or herbal tea while catching up on reading or browsing the internet. Access to a nearby fitness centre adds to the convenience.

Elegantly Decorated Rooms with Modern Facilities:
Indulge in comfort with air-conditioned rooms featuring LED flat-screen TVs, iPod docks, and granite bathrooms. Some rooms boast kitchenettes or kitchens, ideal for guests looking for a longer stay. With free parking for hybrid or electric vehicles, Alto Hotel ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of sustainability and luxury at Alto Hotel on Bourke!

Important information:

Please ensure that you are aware of all booking terms and conditions, pertaining to the room and rate type selected at time of booking.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    People 5 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1782 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
P
Peter • couple • gb
3
Pros:

Clean and bed was comfortable

Cons:

The outside noise was horrendous, from people swearing to someone Yacking up as if he was going to be sick, understandably this isn't the fault of the hotel, but if they had windows that sealed i wouldn't of been kept up all night.

2026-03-14 • via Nuitee
M
Michael • extended_group • au
6
Great location of the hotel and served our purpose well staying in a 2 bedroom loft apartment
Pros:

Staff at reception were very good and friendly. Great location of hotel.

Cons:

Room 407 - Bathrooms were dirty around shower basins. Carpet had numerous stains on it and the pull out sofa bed had a blood like stain on the sheets. Hadn't been checked by housekeeping.

2026-03-14 • via Nuitee
A
Alicia • couple • au
5
Pros:

location / price

2026-03-14 • via Nuitee
R
Robyn • family_with_children • au
8
Pros:

Comfortable, great location

Cons:

Cleanliness could be improved

2026-03-12 • via Nuitee
S
Sam • solo_traveller • au
10
2026-03-10 • via Nuitee
K
Kirsty • solo_traveller • au
3
Not nice to stay at for the price.
Pros:

Location was good

Cons:

My room Had no Cold Water - Called reception to fix no one came to the room. Could not shower properly before going to my work meeting for the day. I addressed this with reception on the way out and no apology. I called again in the afternoon to follow up and was advised nothing could be done. Very un happy - you stay in a hotel to have a sleep and a shower.

2026-03-10 • via Nuitee
M
Marc • couple • ca
7
2026-03-09 • via Nuitee
R
robsZ7621WZ • Friends getaway • Melbourne, Victoria
4
Old, and needs maintenance
Pros:

We paid a whopping premium because of the Grand Prix being on. 400% above normal rates. For that you get a dirty, dated 2 bedroom apartment that is barely big enough for 2 people. The bathroom was literally 2 metres by 1 metre and that includes a shower. Shower door was cracked. Poorly maintained and just old. On a positive the bed was comfy.

2026-03-08 • via Tripadvisor
R
Radwan • couple • au
5
2026-03-06 • via Nuitee
S
Siti Amizah • couple • au
9
Pros:

good location

Cons:

its clean

2026-03-05 • via Nuitee
S
Suzanne • solo_traveller • au
1
2026-03-04 • via Nuitee
W
Wells • couple • au
7
Pros:

Close to marvel for concert and restaurants

Cons:

Pls pay more attention to cleaning of windows and picture frames (suspect matter on glass)

2026-03-03 • via Nuitee
C
christine • couple • au
6
City break
Pros:

Good location & clean, staff friendly and tea and coffee available in reception area when reception was open

Cons:

No mugs in room only 1 bowl and 2 plates and unfortunately we had very noisy neighbours arguing til the early hours and banging doors which was very unfortunate

2026-03-02 • via Nuitee
S
Selina • couple • au
7
2026-03-02 • via Nuitee
A
Andres • couple • au
1
2026-03-02 • via Nuitee
L
Lisa • family_with_children • au
4
We were disappointed
Pros:

Good water pressure

Cons:

Beds were very average
And stained
Air conditioners didn’t work well or not at all
Room was not cleaned properly

2026-03-01 • via Nuitee
J
Jayne • couple • au
10
Pros:

Helpful staff,

2026-03-01 • via Nuitee
D
Donny • solo_traveller • us
8
Pros:

Close to the bus station and the trams.

Cons:

The key card continued to be a problem with not being activated for hotel entry and room entry.

2026-02-26 • via Nuitee
I
Irene • couple • au
8
Great location, great value for money
Pros:

Friendly staff, well located, large room, lots of hot water in shower, quiet

Cons:

Bed mattress was worn out and not super comfortable. Shower compartment was small

2026-02-25 • via Nuitee
R
Richard • couple • au
8
Pros:

Location. Room ok for price may have been dissapointed if i had paid more.

Cons:

Pillows and bed.

2026-02-23 • via Nuitee