Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Slow service
Pest issues
Poor amenities
Not worth the price

Categories

Cleanliness
2.79
Numerous reviews mention that the rooms were dirty, bathrooms were not cleaned, and issues with bugs were frequent.
Service
7.26
Guests noted slow service on multiple occasions but acknowledged some cordiality from the staff.
Location
8.3
Many reviews stated that the location is convenient and has good access to local amenities.
Room Quality
3.75
Critiques included uncomfortable conditions, such as poor maintenance, and the presence of pests.
Amenities
5.78
Mention of a lack of basic amenities and poor upkeep of the hotel's facilities.
Value for Money
4.74
Most guests felt it was not worth the cost due to various negative experiences.
Food and Beverage
4.79
Reviews indicated poor quality of breakfast options and service.
Overall Experience
5.76
The overall sentiment was mostly negative but with some redeeming aspects regarding location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:50

Property Description

Discover the perfect blend of comfort and convenience at Grand Nova Hotel, where every guest's needs are met with exceptional service.

Prime Location
Nestled in the bustling Meena Bazaar on Al Fahidi Street, you'll find yourself surrounded by vibrant shopping and cultural experiences, with iconic landmarks within easy reach.

Comfortable Accommodations
Relax in our elegantly furnished, air-conditioned rooms featuring free Wi-Fi, a minibar, satellite TV, and cozy living spaces—your sanctuary in the heart of the city.

Expert Local Excursions
Let our dedicated tour desk guide you to Dubai’s must-see attractions, including the nearby Dubai Museum and world-famous Burj Khalifa, ensuring an unforgettable stay.

Elevate your travel experience—book your stay at Grand Nova Hotel today!

Important information:

VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.

Upon check in, guests are required to show an original and valid passport or original valid UAE National ID card and credit card used in the reservation. If the credit card owner is not the person staying at the hotel, the booking is required to be paid by cash.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 9 years old and over stay for AED 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 975 reviews
Cleanliness: 2.79
Service: 7.26
Location: 8.3
Room Quality: 3.75
Amenities: 5.78
Value for Money: 4.74
Food and Beverage: 4.79
Overall Experience: 5.76
A
AbuAlMaleh family_with_children ae
4
2026-04-30 via Nuitee
J
JM solo_traveller ph
7
2026-04-15 via Nuitee
S
Sukumaran solo_traveller om
9
2026-04-13 via Nuitee
S
Sahib solo_traveller pk
3
2026-04-12 via Nuitee
G
Ghorpade family_with_children in
9
2026-04-04 via Nuitee
S
Swamy family_with_children ae
8
Pros:

The stay was good and the staff were very helpful

2026-04-02 via Nuitee
L
Lubna family_with_children mu
7
Good
Pros:

Room very spacious.

Cons:

The lady who sits in front of the lift....never smile.

2026-03-26 via Nuitee
S
Sivakumar family_with_children ae
4
2026-03-17 via Nuitee
M
Manvendra extended_group ae
2
Not good hotel to stay
Pros:

Location was good

Cons:

Everything except location

2026-03-14 via Nuitee
S
Saini family_with_children us
3
Pros:

Night shift manager

Cons:

Washroom and cleaning

2026-03-12 via Nuitee
I
Indra Mohan solo_traveller in
6
Overall it was good
Pros:

Room was good, big room

Cons:

Did not get coffee, Staff say it is chargeable

2026-03-12 via Nuitee
I
Igor Mazzei family_with_children it
1
Pros:

Nessuno

Cons:

Bagno rotta e acqua non calda... lenzuola è polvere quasi tutte rotte...sporco.. sconsigliato

2026-03-02 via Nuitee
D
Dixon solo_traveller in
4
Pros:

Easy check in and friendly staff

Cons:

Not worth for the price I paid

2026-02-27 via Nuitee
M
Makirov family_with_children kz
9
2026-02-27 via Nuitee
P
Pradip family_with_children in
1
2026-02-25 via Nuitee
R
RAMESH extended_group ae
7
2026-02-23 via Nuitee
Z
Zobair solo_traveller nl
1
Pros:

Niks

2026-02-12 via Nuitee
K
Kebby Badlani solo_traveller vn
1
2026-02-11 via Nuitee
U
Usha couple us
10
2026-02-11 via Nuitee
R
RIZWAN extended_group pk
7
Pros:

Location

Cons:

N/A

2026-02-11 via Nuitee