Comfort Suites Grand Rapids North

Hotels
•
Comfort Suites
8.4 (494 reviews)
350 Dodge Street , Comstock Park , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Pool and hot tub out of service
High prices

Categories

Cleanliness
7.23
Multiple mentions of dirty rooms and issues with maintenance.
Service
9.2
Many positive reviews about staff interactions and helpfulness.
Location
8.74
Convenient location, but some guests mentioned it being a bit removed.
Room Quality
8.19
Rooms spacious but concerns about cleanliness and maintenance.
Amenities
7.72
Pool and hot tub issues noted, but basic amenities were available.
Value for Money
8.18
Comments about high prices not suitable for working class.
Food and Beverage
9.23
Positive remarks about breakfast quality.
Overall Experience
8.7
Mixed feedback, but positive experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:54

Property Description

Luxurious Amenities
Featuring a heated indoor pool, hot tub, and modern fitness centre, Comfort Suites Grand Rapids North offers a relaxing and rejuvenating stay for guests.

Convenient Features
Each suite is equipped with a cable TV, microwave, refrigerator, coffee maker, and USB outlets for added convenience. With a 24-hour front desk and free WiFi access, guests can stay connected and comfortable throughout their visit.

Delicious Dining Options
Start your day right with a complimentary breakfast including fresh fruit, Belgian waffles, and eggs. For more dining and entertainment choices, downtown Grand Rapids is just a short drive away.

Book your stay at Comfort Suites Grand Rapids North for a perfect blend of comfort, convenience, and enjoyment.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 494 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.7
S
Sara • solo_traveller • us
8
2026-05-23 • via Nuitee
B
bcjcjj622 • NONE
2
Hotel stay
Pros:

The toilet ran all night, the carpet and furniture was stained, which makes it feel dirty, the bathroom mirror looked like someone brushed there teeth and splattered and it didn't get washed there was white powder on the tub and floor

2026-05-20 • via Tripadvisor
D
DizmanTC • NONE • Traverse City, Grand Traverse County, Michigan
10
Good Clean Hotel
Pros:

We were in town for a wedding and this hotel provided a good clean place to stay. They had several breakfast options provided. The rooms were clean and spacious. I would stay here again and recommend it to family and friends.

2026-05-19 • via Tripadvisor
M
McClary-Brown • solo_traveller • us
10
Pros:

The service was good.

2026-05-16 • via Nuitee
N
Nikolas • solo_traveller • us
5
Cons:

Shower had no pressure AND wate4 softener Couldnt washb way soap. Noisy on both sides. Breakfast was bad. Wifi slow. Next to nothing in this town. Window wouldnt open.

2026-05-11 • via Nuitee
8
872maureenh • NONE
4
hot tub was drained
Pros:

Hot tub was drained, although the pictures online showed a pool and hot tub with water. The housekeeping staff was incredibly loud in the hallway very early in the morning even when I had the "do not disturb" card on my door.

2026-05-08 • via Tripadvisor
S
Sandra • couple • us
9
Quite relaxing
Pros:

Front desk attendant was very accommodating, we requested a later checkout time because of a hospital appointment and he granted us an extra 3 hours. Very pleasant.

Cons:

Hot tub didn’t work

2026-05-07 • via Nuitee
C
Cole • solo_traveller • us
6
Pros:

Location.

Cons:

Had a bad smell all over the horel

2026-05-04 • via Nuitee
H
H987AMcherylt • Family
4
Last stay
Pros:

Neighbors were loud, bed was not the most comfortable, linens on bed smelled dirty (body odor on duvet), the temperature was hard to regulate and loud . This was our last stay with you.

2026-05-03 • via Tripadvisor
S
Seger • family_with_children • us
10
2026-04-28 • via Nuitee
D
Danielle • couple • us
3
2026-04-18 • via Nuitee
C
Crystal • family_with_children • us
1
Terrible management
Pros:

Location and price were great for what I was needing

Cons:

My 16 year old son was dropped off by a relative and had his key. My daughter was in the room but asleep. He called me to tell me. I left to let him in with my key but cake the hotel 12 times and got no answer. Told my son to talk to the desk. They made him a new key twice and gave him a master key that didn't work. At no time did the staff check on the door. Eventually my daughter woke up. I came back and asked why they didn't answer. He said the phone didn't ring. I called it again and didn't ring. I asked him to call my phone and he said "I don't know how to call on this phone or even use it" and picked up the phone. It never lit up as if it was unplugged. He gave mi solutions to the problem and said just tell my manager tomorrow. TERRIBLE EXPERIENCE. Also, the hotel smells like weed and cigarettes but is smoke free? My son has asthma and usually doesn't use his inhaler but needed it here. I'll never stay again.

2026-04-16 • via Nuitee
D
Dan • couple • us
10
2026-04-08 • via Nuitee
M
markoutcalt2000 • NONE
8
Weekend getaway
Pros:

Excellent weekend stay. The staff was extremely friendly and courteous. Thank you to Mark & Zuahi.or their wonderful service.

2026-03-31 • via Tripadvisor
B
Bonnie • family_with_children • us
9
2026-03-31 • via Nuitee
B
Betty • solo_traveller • us
5
Normally good had a bad room this time
Cons:

No towels soap or coffee had to go get them the shower was very hard to operate carpet was dirty

2026-03-26 • via Nuitee
R
Roxanne • family_with_children • us
4
Pros:

Soft beds, big room

Cons:

The washing machine, ice machine, and hot tub was not working. We stayed two days and the first night the swimming pool was closed. The whole purpose of booking this hotel was the hot tub and the swimming pool.

2026-03-25 • via Nuitee
D
Diana • family_with_children • us
4
Dirty hotel
Pros:

The Manager Mark Peterson went above and beyond. Anytime I had an issue, he immediately fixed the problem.

Cons:

The place was very dirty, especially my room and my parents room. My elderly parents were put in a handicapped room where the bathroom floor was cracked and the floor was a little caved in. The floors are ceramic tiles. There bathroom floor had hair on it in several places.

2026-03-24 • via Nuitee
D
Dale • family_with_children • us
10
Pros:

Nice room

Cons:

No hot breakfast because of staffing. Understandable, given the circumstance but it seems like they could've had a Plan B

2026-03-16 • via Nuitee
H
Hannah • extended_group • us
1
2026-03-03 • via Nuitee