Comfort Suites Grand Rapids North

Hotels
Comfort Suites
8.4 (477 reviews)
350 Dodge Street , Comstock Park , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Pool and hot tub out of service
High prices

Categories

Cleanliness
7.23
Multiple mentions of dirty rooms and issues with maintenance.
Service
9.2
Many positive reviews about staff interactions and helpfulness.
Location
8.74
Convenient location, but some guests mentioned it being a bit removed.
Room Quality
8.19
Rooms spacious but concerns about cleanliness and maintenance.
Amenities
7.72
Pool and hot tub issues noted, but basic amenities were available.
Value for Money
8.18
Comments about high prices not suitable for working class.
Food and Beverage
9.23
Positive remarks about breakfast quality.
Overall Experience
8.7
Mixed feedback, but positive experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:54

Property Description

Luxurious Amenities
Featuring a heated indoor pool, hot tub, and modern fitness centre, Comfort Suites Grand Rapids North offers a relaxing and rejuvenating stay for guests.

Convenient Features
Each suite is equipped with a cable TV, microwave, refrigerator, coffee maker, and USB outlets for added convenience. With a 24-hour front desk and free WiFi access, guests can stay connected and comfortable throughout their visit.

Delicious Dining Options
Start your day right with a complimentary breakfast including fresh fruit, Belgian waffles, and eggs. For more dining and entertainment choices, downtown Grand Rapids is just a short drive away.

Book your stay at Comfort Suites Grand Rapids North for a perfect blend of comfort, convenience, and enjoyment.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 477 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.7
H
Hannah extended_group us
1
2026-03-03 via Nuitee
L
Lisha family_with_children us
10
Pros:

Bed was extremely comfortable.
Room was clean and breakfast was delicious

2026-02-27 via Nuitee
A
Amanda family_with_children us
5
Meh
Pros:

Food and coffee was great. Staff was pleasant and friendly.

Cons:

Dust webs hanging from the curtains. Stains or something spilled on curtain. Same piece of paper trash in hallway both days we were there. Adjoining doors let marijuana smell into our room multiple times from the adjoining room. And their you g children that was also in there with them kept opening their adjoining door trying to get into our room. Luckily we kept our door locked but still was unpleasant.
Also went for a relaxing couple days and once we got there we saw the pool was down. That was very disappointing and which guests knew ahead of time bc I would have booked elsewhere.

2026-02-26 via Nuitee
K
Karina couple us
7
Pretty good stay could’ve complained, but I had everything I needed
Pros:

The property was clean, and the staff was very friendly

Cons:

Lock on the door was broken had to lift hard for it to latch

2026-02-24 via Nuitee
B
Barajas couple us
10
2026-01-31 via Nuitee
F
Fletcher family_with_children us
10
Pros:

It was clean, and the big tub was amazing. The staff was excellent.

2026-01-29 via Nuitee
L
Luis family_with_children us
8
Good price for its value
Pros:

Staff was really nice and kind, always with a smile and helpful. The room did not have an iron and when I asked to front desk they provide it right away. Very fair price.

Cons:

It was snowing hard, but parking lot was full of snow and had to carry the luggage instead rolling it.

2026-01-27 via Nuitee
M
Michael extended_group us
9
Nice stay for a mid-price point
Pros:

The property and room where clean. Staff was nice and friendly. Room and bed where comfortable. Breakfast was just OK.

Cons:

Breakfast was ok but kind of minimal. Unfortunately it was petty standard for "free" breakfast. The billing double charged for the security deposit? My original charge (or hold) was the room total plus the $25 deposit. Then I received and additional charge for $25? They have both been refunded, just do not understand the double charge.

2026-01-26 via Nuitee
J
Jeremy family_with_children us
10
2026-01-23 via Nuitee
M
Melissa family_with_children us
4
Not impressed
Pros:

Breakfast was ok.

Cons:

1st room the tub wouldn’t hold water
Hair everywhere
The hot tub didn’t work. Reason why I chose that hotel.
2nd room no towels except someone’s used one hanging over the shower.

2026-01-22 via Nuitee
M
Marilyn J family_with_children us
9
2026-01-19 via Nuitee
O
Ola couple us
9
Nice hotel. Good location
2026-01-19 via Nuitee
A
Andrew couple us
4
Very dingy hotel with top down problems.
Pros:

Room size was great with microwave and frig was a bonus. Bed was comfortable as was the room temp and controls. Breakfast was great too.

Cons:

Carpets throught the facility were stained and ground in dirt. Front desk people were more concerned about smoking outside than being at the front desk. No staff (other than front) could speak english

2026-01-19 via Nuitee
C
Crystal extended_group us
8
2026-01-19 via Nuitee
M
Mary solo_traveller us
8
Good stay as always
Pros:

Breakfast was fine food was hot and plentiful food was available when I wanted it

Cons:

Tv remote needs to be replaced-acts like it is broken

2026-01-19 via Nuitee
D
David family_with_children us
10
My stay was great. Rooms were very large and very clean. Staff was always nice. Kids loved the pool!
Pros:

The muffins were really good.

Cons:

There wasn’t really much to choose from. Breakfast also ends too early on weekdays.

2026-01-19 via Nuitee
W
William couple us
8
2026-01-19 via Nuitee
T
Teresa family_with_children us
3
The room was nice, but very disappointed that we could not use the pool area
Pros:

The rooms were good

Cons:

No pool or hot tub, was not told anything about them being closed.

2026-01-19 via Nuitee
M
Mike couple us
8
2026-01-15 via Nuitee
T
Tracy family_with_children us
7
2026-01-11 via Nuitee