Super 8 by Wyndham Knoxville Downtown Area

Hotels
Wyndham Hotels & Resorts
6 (162 reviews)
341 Merchants Dr, I-75 Exit 108, Knoxville, Tennessee, 37912-3804 , Knoxville , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Free breakfast
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free breakfast to go
See all facilities

Review Highlights

Pros:
Friendly service
Clean common areas
Cons:
Dirty rooms
Noisy environment
Safety concerns

Categories

Cleanliness
4.64
Multiple reviewers described dirty rooms and poor maintenance.
Service
8.11
Front desk was friendly and staff were generally pleasant.
Location
5.65
Concerns about safety due to the presence of homeless people in the area.
Room Quality
5.1
Rooms mentioned to have issues like dirtiness and uncomfortable beds.
Amenities
5.63
Lack of basic amenities like ice machines and poor wifi.
Value for Money
6.59
Some guests mentioned the price is reasonable for the experience.
Food and Beverage
5.64
Breakfast options were very limited and not appealing.
Overall Experience
6.61
A mix of positive and negative experiences, overall it was average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:08

Property Description

Convenient Location
Located near the airport with easy access to Knoxville's main attractions including the University of Tennessee and Knoxville Convention Center.

Complimentary Amenities
Enjoy a daily on-the-go breakfast and free self parking during your stay. Stay connected with complimentary wireless internet and unwind with cable programming in your room.

Accessible Attractions
Within a short drive to popular places like Neyland Stadium, Knoxville Zoo, and other entertainment venues, ensuring a memorable stay for our guests.

Book now to experience convenience, comfort, and complimentary amenities at Super 8 by Wyndham Knoxville Downtown Area.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

6
Based on 162 reviews
Cleanliness: 4.64
Service: 8.11
Location: 5.65
Room Quality: 5.1
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 5.64
Overall Experience: 6.61
D
Donna
2
Pros:

First I had to pay a $50 incidental deposit that I wasn’t made aware of prior to the stay. It is in a very sketchy area of town. The drink machine didn’t work. The blanket had cigarette burns on it. The hand towel had long black hairs on it. The TV remote barely worked. And the beds were ridiculously uncomfortable. Do not stay here. Spend the few extra dollars and stay somewhere decent.

2025-10-12 via Nuitee
S
Susan family
8
Pros:

Easy to get to. Friendly staff. Felt a little unsafe because of the multiple men hanging around in the parking lot.

2025-10-05 via Nuitee
G
Gregory
10
Pros:

Perfect for what i needed. Already booked/paid for 1 night, then later had to add another. That took care of it so i had the same room. Front desk guy was super friendly

2025-09-27 via Nuitee
D
David
10
Pros:

Unfortunately there are a lot of homeless people in this area, that is very sad but it also makes you wonder if your vehicle is going to get broken into

2025-09-23 via Nuitee
D
Dylan partner
6
Pros:

horrible wifi, and no pool

2025-09-23 via Nuitee
L
Lynette
6
Pros:

We spilled water on the floor when we arrived and used the bath towels to clean it up. The towels got filthy showing how dirty the floor was. When we requested more towels we had to return the wet dirty towels before we could get more. The new towels we were given were rags with holes in them. I bought towels from Wal-Mart for us to use. We used the rag towels to use in front of the shower since the floor gets soaked when you shower.
There is not enough parking. There's an old truck on a jack with a cone in the spot next to it. We had to park across the street and walk over. The refrigerator shelves were crusty and rusty. The tray under the freezer was full of water.
Overall the staff was available and pleasant.

2025-09-22 via Nuitee
M
Mittie
6
Subpar at best
Pros:

Giant dead cockroach on the floor. Sticky carpet. Hotel smelled like moldy weed. And the beds were ok if you like concrete. But hey, no bed bugs, and the entrance wad easy to find.

2025-09-21 via Nuitee
A
Amber partner
6
Pros:

It smelled clean, yet smokey. The property appeared to be clean. The “breakfast” was interesting. Packaged honey buns, bananas, and cereal with no milk. But for the price, I suppose it’s fine.

2025-09-21 via Nuitee
M
Monte partner
2
Pros:

Their site says pet friendly, but when we arrived, they said no pets. They did let us do it after i complained. Then tell me they haven't updated their website in 4yrs like it was my fault. I wouldn't want my pet even staying there after we seen our room.

2025-09-17 via Nuitee
L
Lydia
2
Pros:

Left after first night. Didn't feel safe and didn't feel clean. Could smell marijuana in hallways.

2025-09-09 via Nuitee
V
Verified traveler
6
Retrain housekeeping
Pros:

The house keepers need to clean more refrigerators are always dirty and the never sweep out the rooms also the comforters are always burned

2025-09-01 via Nuitee
B
Bobbie
2
Pros:

No ice machine no pop machine very noisy

2025-08-31 via Nuitee
C
Christopher
8
Pros:

Na

2025-08-29 via Nuitee
S
Stacy
10
Pros:

It was clean

2025-08-26 via Nuitee
J
Jasmine
10
Pros:

Na

2025-08-20 via Nuitee
D
Deborah
2
Pros:

Unsafe and no breakfast as described

2025-08-12 via Nuitee
A
Amusementparkguy Friends getaway Pataskala, Ohio
8
A Good Experience
Pros:

A friend and I stayed here one night as we headed home at the end of a vacation. The rooms were very nice, and the beds were comfortable. The employees we met we professional and friendly. It was a good place to stay the night.

2025-07-31 via Tripadvisor
P
Peggy family
2
Pros:

Didn't stick around. We left after we seen the nasty room with fleas

2025-07-26 via Nuitee
T
Teófilo Fernando
4
DECEPCIÓN TOTAL
Pros:

La habitación olía a humedad, tenía cucarachas . Me he quedado en otros hoteles de esta cadena y de verdad no están en las condiciones de este hotel, espero que si pueden mejorar

2025-07-18 via Nuitee
K
Kruiz
2
Pros:

Ghetto and super trashy. Definitely some characters staying there.

2025-07-13 via Nuitee