Club Regina Los Cabos

David was amazing and helped us with a late checkout situation. The property was very well maintained and we had a wonderful time!

Couldn’t be better. Wonderful property. Wonderful staff and lots of free activities. Very well managed. Sebastian made our trip. So fun and so friendly!! Didn’t miss a thing!! Highly recommend.

The place was amazing overall. However, some of the staff does try to upcharge you and push you towards activities that costs more money. Personally, I enjoy a place that is straight forward and is more of a place to sleep than to experience a resort. Overall though, the hotel was very comfortable and we had a good room with a view.

Cesar also was very helpful and not pushy. We did appreciate his help during our stay.

Great resort, beautiful beach and fantastic service. David at the front desk was excellent and helped my group with any issues we had. He was able to help a member of our group get in contract with a pharmacist when they became ill and made the whole process of getting help easy.

Amazing place, great, friendly and helpful staff. The architecture of the resort is very unique. The pools are very inviting and what a view.
The staff at checking in and valet service could not have been more helpful (Iran, Montserrat, Ivan, Juan, …)

Regina remains one of the most spectacular architectural structures in Los Cabos. Outstanding ocean views. Lots and lots of stairs because it’s essentially on a cliff. Guillermo, Jesus and Samuel demonstrated exceptional customer service.

We are Raintree members for 17 years and had never stayed here yet. We were pleasantly surprised and enjoyed our stay very much. A car is very helpful and we like that it was close to San Jose del Cabo which is more our style of a town than Cabo San Lucas. Plenty of grocery stores nearby to stock the kitchen. It's very hilly which we enjoyed and rarely took the available golf cart transportation. Lots of pool and food options onsite - the food isn't any more pricey than the surrounding area so saves travel. Rooms are a little dated, but clean and more than adequate for us. Great views of whales daily!

This resort has gone through an owner change and needs a bit of TLC. However, the local location is great close to San Jose del Cabo versus Cabo San Lucas, which is better for us. The views our second to none but the drink prices are a bit costly. You really want to take advantage of the happy hour

I would not come back here and stay in a studio as our first week just wasn’t what we’re used to, however now that we’re in the one bedroom, we are much happier and things have been maintained a little better in the larger unit. The staff is amazing. The location in view is fabulous and their restaurant is very reasonably priced with great food.

We have been members at this resort for 26 years. Always so enjoyable and beautiful! Staff is outstanding. Can't wait to return!

we knew there were whales to see but couldn't believe how close they were.Every unit faces the Sea of Cortez. Also the staff was so helpful and polite. only negative was the amount of taxes you pay.

We were so lucky to go to this gorgeous resort during whale season. We saw whales everyday, plus rays jumping and dolphins. The resort has several pools to hang out at or beach too. The only draw back is it's too dangerous to swim, but gorgeous non the less.
Everyone who works there is outstanding! Iran at the desk got us an amazing room. He was so kind to us.
There are lots of activities to be apart of or just enjoy the views.
Highly recommend Club Regina.

I had a wonderful time everybody that works here is very friendly and Curtis’s and respectful Reyna pool concierge is very enjoyable we loved having her, she is very friendly we love having her around to talk to us Also Alan , Lucas and sabastian very good dancers and bar tenders all the bell boys are so sweet especially Alberto all the staff is awesome the pools and the view and the whales are awesome and the food is delicious the maids in the room are spot on every thing is clean and nice no complains

We had a fantastic time! The staff are very friendly and helpful. Reyna goes above and beyond her duties. The pools are clean and we'll maintained. The Adult pool with swim up bar is a must. Rooms are beautiful and clean. Inzio restaurant has delicious options and service is top notch. Our group would highly recommend Club Regina to anyone looking for a great vacation.

Within minutes of checking in, I was steered toward what was framed as a “welcome breakfast.” It was not a welcome breakfast. It was a Royal Holiday timeshare presentation operating on-site.

I was promised three incentives for attending-- 1 discounted activity, 1 discounted spa credit, and a 2400 peso dining voucher. I completed the full presentation in good faith and was physically issued the vouchers. Yurian, the representative who reviewed pricing with me, explicitly told me to collect vouchers for “all the things promised to you.”

Two days later, when I attempted to redeem the 2400 peso voucher at checkout, the sales office refused to honor it. The reasoning provided at redemption had never been disclosed during the presentation and directly contradicted what had been represented earlier.

Only at the moment of redemption did the terms change — and notably, this applied to the highest-value voucher. That sequence speaks for itself.

Hotel said they had no authority over the timeshare department. Royal Holiday claimed I was “no longer eligible” because I marked "single" but mentioned I had a boyfriend (note: not a husband), despite the voucher having already been issued. Royal Holiday corporate then stated they had no oversight of promotional incentives and redirected me to the hotel’s main phone number, without providing any direct contact for sales management (and despite me having explained all of the above, knowing that I would get the same runaround).

The result was a closed loop: incentives used to secure attendance, vouchers issued, redemption denied, and no accountability from anyone.

****Now, to separate this clearly — the hotel itself is gorgeous. The location is beautiful. I saw whales from my window, the pools were great, the shrimp tacos were excellent. Victor, Oliver, and Alan at the pool bar were fantastic, friendly, and so much fun. The front-line hotel staff were warm and professional throughout my stay. I highly recommend the hotel itself, and had no problems there. My issue is specifically with Royal Holiday + their bait and switch tactics ****

I would absolutely recommend the hotel.

I would strongly advise declining the Royal Holiday presentation.

We stayed at the Hilton for a week then transferred to Club Regina for our 2nd week. Club Regina is hands down the more relaxing and has the best views. More of a classic Mexico vibe with less “Americanized” decor. You can’t get any closer to the whales unless you take a boat. You can’t whale watch from the pools or even your balcony. You can’t beat this.

Super friendly and helpful staff rooms need updating which they are doing slowly but location is great with fantastic views with the whales jumping. About half way between San Jose and San Lucas makes trips to town fairly easy

very poor maintenance of facility. Wanted us to pay more money with no upgrades. worst timeshare I have every been part of. The promises made were never keep. Now with a new owner. How did that happen when we are the one that paid for the property in the first place. So sad with such a beautiful setting.

Great place and exceptional staff.If you need anything from the front desk David is your go to person

Came with my friends that were celebrating 34 years of marriage. We had a fantastic time. We enjoyed all the pools, the restaurants and we’d never seen so much whale activity. We saw these from our balcony…no need to take a tour boat. I can’t wait to come back again. Excellent walking trails and if u don’t what to walk Edelberto well pick you up the cleaning lady was great Emma , and the boss lady ,Reyna pool concierge was helpful I had a great time

Reyna was awesome. She did a very good job. Enjoyed her company and the hotel is amazing. The views were fantastic and the food is awesome. I will be coming back again.