Fairfield by Marriott Bintulu Paragon

Hotels
Fairfield Inn
8.1 (238 reviews)
No 1 Old Airport Place , Bintulu , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Excellent breakfast
Cons:
Location is a bit far from shopping areas
Room service needs improvement

Categories

Cleanliness
8.1
Hotel is clean.
Service
8.5
Staff is friendly and helpful.
Location
7.7
A bit far from shopping mall.
Room Quality
7.9
Room is quite big and comfortable.
Amenities
7.6
More facilities are desired.
Value for Money
8.2
Good value considering the comfort and service.
Food and Beverage
8.4
Breakfast was excellent with a variety of foods.
Overall Experience
8.4
Excellent stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:19

Property Description

Fairfield by Marriott Bintulu Paragon boasts 4-star luxury with free bikes, a fitness center, and a restaurant. Air-Conditioned Rooms feature modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Some rooms even include a kitchenette. Buffet Breakfast is served daily for a delicious start to your day. For convenience, enjoy 24/7 Reception with multilingual staff. Book now for a memorable stay in Bintulu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1st July 2021, all prices quoted are subject to Sales & Services TAX / SST excluding hotel accommodations in accordance with Malaysia government legislation.
Food & Beverages consumed in Hotel's F&B outlets are subjected to 6% SST.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 238 reviews
Cleanliness: 8.1
Service: 8.5
Location: 7.7
Room Quality: 7.9
Amenities: 7.6
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
W
Wan Azim couple my
10
2026-08-08 via Nuitee
Y
YB Datuk Martin couple my
9
2026-07-18 via Nuitee
I
Irmawati solo_traveller my
10
Pros:

Very helpful staff and housekeeping was great

Cons:

Nothing

2026-07-08 via Nuitee
M
Mariane solo_traveller my
10
Love love love
Pros:

Love the staff.. super helpful

Cons:

None

2026-07-05 via Nuitee
A
Avvee Faleezzian solo_traveller my
7
Just okay this time.
Pros:

The location, food, amenities.

Cons:

Took too long to respond on my request to issue tax invoice. Bern denied the issuance of my tax invoice even after I reached out to the receptionist personally long after my stay and was informed they couldn’t provide it due to payment was made directly to booking.com. I had requested through booking.com also but no response.

2026-07-02 via Nuitee
P
Pauline extended_group my
6
2026-06-25 via Nuitee
W
Winnie Lahung couple my
9
Nice.
Pros:

Clean and easy to find food because a lot of kopitiam and restaurant near by. Even Ecosave supermarket also next by.

Cons:

The bed to fluffy and not suitable for my back pain problem🫢

2026-06-06 via Nuitee
S
Sylvia solo_traveller my
10
Pros:

Great location for food, comfy, nice and helpful staff. Italian restaurant with nice authentic Itali food.

2026-06-02 via Nuitee
A
Ainin family_with_children my
10
2026-06-02 via Nuitee
S
Suhana extended_group my
9
PERFECT
Pros:

Everything is perfect. THE FOOD!!! Yummy food. Breakfast has many choices and delicious.

Cons:

Just hoping the room size is bigger 😂 but its okay, still okay!

2026-05-24 via Nuitee
S
Smallee solo_traveller my
7
Programming room lock when guest is using it.
Pros:

The room is clean and comfortable as usual. Location is not far from down town. Will be good if you have a car to drive around. Not recommended for those prefer to walk.

Cons:

During our stay, the staffs decided to reprogram the door lock so when we come back from dinner and shopping, we are not able to access to our room. I spoke to the technician and was told they are in the progress of programming all the rooms electronic lock. Then I told him that they should have program the door lock when there is no hotel guests using those rooms and not when someone is occupying the room. Furthermore our rooms are not the last 2 to program. There are still many rooms not programmed yet. So I don't know why they need to do it when we are staying there and not before and after. This is to me poor planning. Other than that, everything else is fine.

2026-05-03 via Nuitee
T
TAN QI XIAN family_with_children my
8
2026-03-30 via Nuitee
M
Melanie couple my
10
Pros:

It’s clean, comfortable and welcoming. Staff are very friendly as well

2026-02-22 via Nuitee
S
Siva solo_traveller my
8
Not too bad
Pros:

Staff exceptional

Cons:

No swimming pool

2026-01-19 via Nuitee
N
NUR QAMARINA family_with_children my
10
2026-01-09 via Nuitee
S
Sabri family_with_children my
8
2025-12-23 via Nuitee
I
Ismail family_with_children bn
10
Excellent! Will definitely return!
Pros:

We love everything! There's a basement parking and it's super convenient since it was raining heavily when we came. The staff were super friendly. The breakfast food was excellent! The bed was so comfortable and i had a good night sleep that night.

Cons:

Nothing!

2025-11-28 via Nuitee
S
Seung Seok extended_group kr
9
2025-11-03 via Nuitee
M
Michela solo_traveller it
10
2025-10-25 via Nuitee
N
Nor Fahanaz Fairuz extended_group my
7
Pros:

breakfast was good. variety of foods. however location a bit far from shopping mall.

Cons:

location

2025-10-24 via Nuitee