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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Non-smoking throughout
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Private parking
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Accessible parking
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Concierge service
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Lockers
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 4-Star Accommodation with Stunning Private Balconies
Exquisite Dining and Convenient Amenities
Indulge in a delightful culinary experience at our on-site restaurant, and make use of our 24-hour front desk and convenient lift access. Stay connected with complimentary high-speed WiFi throughout the property.
Comfortable Units with Modern Amenities
Relax in our air-conditioned units equipped with a flat-screen TV, safety deposit box, and a luxurious private bathroom. Some rooms feature a fully equipped kitchen, perfect for preparing your own meals during your stay.
Exciting Outdoor Activities and Skiing Adventures
Explore the picturesque surroundings of Furano with activities like hiking, skiing, and cycling. Take advantage of our ski equipment rental service and ski-to-door access for a seamless skiing experience.
Book your stay at Fenix Furano now for an unforgettable and luxurious getaway!
Housekeeping service is offered every second day for light cleaning and every fourth day for stays of longer than 5 nights.
Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of JPY 100,000 for apartments and JPY 500,000 for penthouses.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for ¥9,600 per person per night when using an existing bed.
Adults stay for ¥9,600 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
キッチンと食器が充実。
街側にテラスがある部屋の景色が非常によい。
スタッフ対応が丁寧。
街から遠いので街で酒を飲みたい場合は不便。
駐車場が若干遠い。
The room was spacious, very comfortable and well equipped. The bathroom was modern and clean. The bed was big and very comfortable. The staff were very helpful, particularly Charles on reception and the restaurant staff. The overflow parking lot was not far to walk to and had plenty of spaces.
The pictures of the room show beautiful views of the slopes. The room we were given on the second floor had a view of a road and the ski rental shop opposite. The reception team did move us to a higher floor with a view over the city but we had to compromise as this room by was smaller - although the property is made up of many rooms I think that they are not all made available to the hotel for guests.
Also the breakfast choices are less than other hotels, I think probably as they didn’t have many guests.
早餐分量適中，味道不錯。位置在滑雪場正對面，但是夏季佈滑雪純住宿的話，離便利商店會有一點距離(走路大約10分鐘)。居住的防行內還帶有洗脫烘一體的洗衣機，使用起來很棒，整體家具餐具爐具一應俱全。
Beautiful bedroom suite with amazing view. Would be stunning in winter! Love the fully-equipped kitchen too! Bed was comfortable!
They are just being too particular about damage and etc. first property that spent a lot of time informing about this during check-in and requested for open credit card so that they can charge whenever there's damage. It's understandable but do not need to overdo it as it's off-putting
Nice and nice rooms
Not much amenities but could hop over to nearby day.use onsen
Instalações modernas e muito bem cuidadas, com um staff extremamente simpático e disponível.
Ficámos também surpreendidos pela positiva com o serviço de lavandaria gratuito, um detalhe muito útil para quem está a viajar durante vários dias.
O quarto tinha um bom tamanho e era bastante confortável.
A localização é ideal para quem viaja de carro.
Pouca oferta de pequeno-almoço ocidental. No primeiro dia ainda nos trouxeram iogurte e croissants, mas ficámos três noites e, no segundo dia, o pequeno-almoço era praticamente todo japonês, o que fez com que não conseguíssemos encontrar alternativas ao nosso gosto. E o pequeno almoço já vinha completo da cozinha.
Foi o único ponto menos positivo de uma estadia que, de resto, foi muito agradável.
The front desk staff, Carl and Amber were extremely helpful and made a lot of effort to assist us in planning our time and travel around Furano/Biel/Asahikawa.
No nearby F&B outlets and lack of any eateries within the hotel itself.
Hotel looks it had gone through a refurbishment. All looks new and there is a Nespresso coffee machine in the room.
Room was clean and comfortable
You will need to walk out for meals. If you drive no issues. Anyway free parking on site.
前台服務人員很好
雪具的乾燥設備也很棒
可以簡單料理食物
Spacious
End of season. In-house cafe restaurant had closed.
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