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Convenient Location and Amenities
The Hilton Garden Inn Huntsville Space Center, just a mile away from the U.S. Space & Rocket Center, offers a perfect blend of comfort and convenience. The hotel boasts a restaurant, outdoor pool, and well-equipped rooms with modern amenities like cable TV and free WiFi.
Comfortable Accommodations
Guest rooms at the Hilton Garden Inn feature cozy seating areas, desks, microwaves, refrigerators, and coffee makers, ensuring a pleasant stay for all guests.
Fitness and Convenience
Guests can stay active at the hotel's gym or grab essentials at the 24-hour convenience mart. With its proximity to key attractions like the University of Alabama and Huntsville Botanical Garden, this hotel is an ideal choice for travelers. Book your stay now for a memorable experience!
When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may be applicable.
When booking more than 9 rooms, different policies and additional supplements may apply.
Spacious, clean, stylish & staff
Nothing
Girrod was amazing very polite and helpful I was visiting from Chicago and he gave some very nice places for us to visit and dine
I gave this property an Average Rating based upon on a couple of things I will detail in this review.
I have been a HH Diamond Member for over ten years so I spend a lot of time in HGI's. I do so based on quality of stay, consistency of service, and staff interaction.
Overall this property met all those marks. It was clean, well kept, and presented a pleasing atmosphere inside and out. Location is near Space and Rocket Center off I-565 and easy to access with no noticeable traffic noise.
Check in was easy and staff friendly.
Room was standard HGI and very clean. AC worked well and was not too noisy, shower had good water pressure and did not take long for water to get hot.
The only issue I had with the room was the in room land line phone did not work. I checked both connections with no success. Now I know everyone has a cell phone so that is available, but having a working land line phone allows communication should the cell service go down. Also if you want to set a second wake up call, call the front desk, or receive incoming calls to your room the phone has to work I also see this as a health and safety issue for emergencies.
After some back and forth with the front desk staff ( Mrs. Robinson -you have a cell phone don't you) they finally, although reluctantly found me a room with a working phone.
I choose HGI because they have a restaurant, so I don't have to go out if I don't want to. I did not eat dinner in the HGI Restaurant but went to Tim's Cajun Kitchen which is just about a mile away-highly recommended.
Breakfast the next morning was the second issue I am addressing. First service from the server was prompt and timely. However when she says it may be a while that raises an issue since I was only one of two occupied tables, and shortly after I placed my order they were served. I could see the kitchen from my table and no one back there for quite some time. Upon receiving my omelet some 25 minutes later I was very disappointed in the quality. Omelets are not supposed to be "runny" although mine was. On the positive side the bacon was perfectly cooked, and the coffee was hot.
The above two issues are why I gave this property an Average Rating. Would i stay here again, perhaps but I would have to think about it.
Location
Poor quality tea and I can’t even able to find a cup of hot water to cook my ramen noodles with
Hotel was clean, Staff was amazing. Made to order breakfast was well done and worth the stay as a business traveler.
Great staff! Angela is awesome!
Front desk was very helpful when booking did not send my confirmation to them. The whole stay was great!
Booking did not send my confirmation and had to call. Itbwas not the hotels fault in any ways completely on booking.
We were lied to and told breakfast was included. It was not.
The pool was filth
Stanze ampie, letto king size, ottimo stato dell' arredamento.
La piscina, circondata da alberi che perdono pollini, non veniva pulita abbastanza spesso (forse solo la mattina, una volta, ma non era sufficiente),
Pulizia e rifacimento delle stanze effettuate a giorni alterni (con la moquette non è igienico!);
La palestra, piccolissima, non è mai stata visitata dagli addetti alla manutenzione. Dei pochissimi attrezzi (tutti vecchi) presenti, un macchinario è rimasto sempre rotto, il distributore dell'acqua si è rotto il secondo giorno ed è rimasto così tutta la settimana, spesso mancavano gli asciugamani e passava un giorno intero prima che venissero riforniti.
Un passamano rotto in ascensore è andato solo peggiorando. Zero attenzione a questi aspetti che concorrono alla qualità di un hotel.
Clean, working elevator, clean rooms
Housekeeping took their trash w them and it smelled badly.
Let me say the entire staff from the kitchen to housekeeping is phenomenal. We normally check into our rooms then we put on gloves and clean the room ourselves as we were cleaning the towels that we were using we clean no dirt no dust the bathroom was exceptionally clean omg I had to review this place. Girrod, Angela and Mary just to name a few at the front desk were amazing they were helpful and knowledgeable. There were 2 young ladies that serve us breakfast I cannot remember one of the ladies name but she gave me her sons name to pray for them Micheal and Khalif they other one was Natalie they were so attentive to my family needs at breakfast. We have encountered greatness here at this Hilton in Huntsville and we are forever grateful for the hospitality of this staff.
Much needed old fashioned and a small dinner. Talina was friendly and efficient at the restaurant bar.
Great customer service given by our bartender Talina
We had the best service at the bar in the hotel. Talina was super nice and accommodating. She
Talina was an amazing server and bartender. Great experience!
I would like to acknowledge one of your workers her name is Kiesha she has been great and very friendly.
Talina was amazing!!! Super nice! Very professional. She is an amazing employee!
Talina did an awesome job with our teams drinks. 10/10
We will be back for sure. If you are here make sure to ask for her……..
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