Hampton Inn & Suites Albany-Downtown

Hotels
•
Hampton Inn
8.4 (1665 reviews)
25 Chapel Street , Albany , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Inconsistent service experiences

Categories

Cleanliness
6.49
Room was reported to be dirty with water rings, hairs, and stained furniture.
Service
9.46
Staff was noted as friendly and attentive, contributing positively to the experience.
Location
9.5
Excellent position in the centre of Albany, great for accessibility.
Room Quality
7.95
Rooms were spacious but had issues such as cleanliness and poor setup affecting comfort.
Amenities
8.48
Good breakfast service and available valet parking, though some amenities were lacking.
Value for Money
7.94
Price was considered fair, though concerns about cleanliness lowered perceived value.
Food and Beverage
8.49
Breakfast was well-received, but no hot tub or pool disappointed some guests.
Overall Experience
8.86
Mixed feedback; the stay was enjoyable despite some issues, leading to a fair overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:22

Property Description

Convenient City Centre Location
Located in the heart of Albany, just steps away from historic attractions and the Hudson River, the Hampton Inn and Suites Albany-Downtown offers easy access to the city's best offerings.

Amenities Galore
Enjoy a complimentary hot breakfast each morning and savor delectable dishes at on-site restaurants. Stay connected with WiFi, and keep up with your fitness routine at the hotel's gym.

Explore with Ease
Discover 18th-century mansions, theaters, and restaurants nearby, all while being a stone's throw away from the I-787 motorway for seamless travel around Albany.

Book your stay at the Hampton Inn and Suites Albany-Downtown for a perfect blend of convenience and comfort!

Important information:

Please note, on-site parking is valet only and is limited to 1 car per reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1665 reviews
Cleanliness: 6.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.86
C
Corinne • family_with_children • us
9
2026-06-13 • via Nuitee
B
Brittany • family_with_children • us
6
2026-06-12 • via Nuitee
A
ARNOLD • solo_traveller • co
8
2026-06-12 • via Nuitee
T
Thomas • couple • us
10
Pros:

Very clean

Cons:

No pool

2026-06-11 • via Nuitee
S
Shaneeka • couple • us
8
Pros:

The breakfast

Cons:

One elevator rude Spanish house keeper

2026-06-11 • via Nuitee
L
Leonard • solo_traveller • us
8
2026-06-11 • via Nuitee
T
Tanya • couple • us
7
2026-06-11 • via Nuitee
J
Joshua • couple • us
10
I was very pleased.
Pros:

Very clean

Cons:

N/A

2026-06-11 • via Nuitee
S
Sollod • solo_traveller • us
7
Lights and Soap fix
Cons:

The white light was awful, id much rather softer orange light.

In addition, I'm not sure the "face soap" provided in the bathroom is sterile as it was our only option for a "sterile" hand soap.

2026-06-10 • via Nuitee
S
Stephanie • couple • us
8
The room was comfortable. Great shower! Good breakfast!
Pros:

The room was comfortable. Great shower! Good breakfast!

Cons:

The valet situation is strange? But everyone was helpful and nice

2026-06-10 • via Nuitee
Y
Yudisley • family_with_children • ca
10
J’y retournerais et recommanderais sans hésiter
Pros:

Très propre et personnel courtois

Cons:

Stationnement payant

2026-06-09 • via Nuitee
B
Boris • extended_group • il
8
2026-06-09 • via Nuitee
Y
Yang • family_with_children • us
6
除了房间异味，其他都不错
Pros:

员工服务态度好

Cons:

酒店房间异味太大

2026-06-07 • via Nuitee
M
Monica • couple • us
7
Cons:

Air conditioner

2026-06-06 • via Nuitee
I
Ivan • extended_group • rs
8
2026-06-03 • via Nuitee
J
Jerri • couple • us
10
2026-06-01 • via Nuitee
J
Jennifer • solo_traveller • ca
9
2026-06-01 • via Nuitee
J
Jooseok • solo_traveller • kr
8
2026-05-30 • via Nuitee
2
271ericat • Family • Enid, Oklahoma
10
A relaxing stay that was just what we needed.
Pros:

My sister and I stayed here for one night so we could see a special exhibit at the Albany Inst of History and Art.
The hotel was clean and fresh, the staff charming and helpful, and the bedsheets were very nice. Good parking lot.
It’s quite an uphill to the museum, but we were near to and tried two lovely places to eat, Viva Empanadas (many gluten free empanada options!), and The Skinny Pancake.
NOTE: The handy device chargers in the bedside table didn’t work optimally so check to make sure your device is charging! I emailed the hotel about that so it may have already been fixed.

2026-05-28 • via Tripadvisor
A
Alex • couple • us
10
2026-05-28 • via Nuitee