Hampton Inn & Suites Albany-Downtown

Hotels
•
Hampton Inn
8.4 (1601 reviews)
25 Chapel Street , Albany , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Inconsistent service experiences

Categories

Cleanliness
6.49
Room was reported to be dirty with water rings, hairs, and stained furniture.
Service
9.46
Staff was noted as friendly and attentive, contributing positively to the experience.
Location
9.5
Excellent position in the centre of Albany, great for accessibility.
Room Quality
7.95
Rooms were spacious but had issues such as cleanliness and poor setup affecting comfort.
Amenities
8.48
Good breakfast service and available valet parking, though some amenities were lacking.
Value for Money
7.94
Price was considered fair, though concerns about cleanliness lowered perceived value.
Food and Beverage
8.49
Breakfast was well-received, but no hot tub or pool disappointed some guests.
Overall Experience
8.86
Mixed feedback; the stay was enjoyable despite some issues, leading to a fair overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:22

Property Description

Convenient City Centre Location
Located in the heart of Albany, just steps away from historic attractions and the Hudson River, the Hampton Inn and Suites Albany-Downtown offers easy access to the city's best offerings.

Amenities Galore
Enjoy a complimentary hot breakfast each morning and savor delectable dishes at on-site restaurants. Stay connected with WiFi, and keep up with your fitness routine at the hotel's gym.

Explore with Ease
Discover 18th-century mansions, theaters, and restaurants nearby, all while being a stone's throw away from the I-787 motorway for seamless travel around Albany.

Book your stay at the Hampton Inn and Suites Albany-Downtown for a perfect blend of convenience and comfort!

Important information:

Please note, on-site parking is valet only and is limited to 1 car per reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1601 reviews
Cleanliness: 6.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.86
B
Bruce • family_with_children • us
8
enjoyable.
Pros:

Check in was easy, the place was very clean.

Cons:

Staff, breakfast was very good.

2026-04-14 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-04-14 • via Nuitee
A
Amar • couple • ca
8
2026-04-12 • via Nuitee
A
Ann • solo_traveller • us
10
Night in Albany
Pros:

Close to what we were doing and it had breakfast and it had parking for the car

Cons:

The counter person was rushing and didn't give enough info at check in. The television did not play any local channels. The TV only played streaming apps which had to be logged into.

2026-04-12 • via Nuitee
J
Jennifer • couple • us
8
2026-04-09 • via Nuitee
L
Lu • solo_traveller • tw
10
2026-04-08 • via Nuitee
S
Sherpa06585640461 • Couples
10
Clean!
Pros:

The room was clean and the breakfast was nice.

2026-03-31 • via Tripadvisor
S
Sarah • couple • us
4
Did not stay the night.
Pros:

The room was nice.

Cons:

Check in was 4pm. Our room was not clean until after 540pm, checked us in and gave us keys. Got to the room it was still being cleaned. stood in the hall for another half hour after driving 3 hours to get to the hotel. Checked the mattress and it was completely stained.

2026-03-30 • via Nuitee
L
Lavigne • couple • us
10
Pros:

Great hotel and the breakfast was fresh and delicious

Cons:

Nothing not to like

2026-03-29 • via Nuitee
K
Kevin • extended_group • us
10
2026-03-23 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-20 • via Nuitee
K
Key • couple • us
10
2026-03-20 • via Nuitee
B
Brandi • extended_group • us
10
2026-03-19 • via Nuitee
K
Karen • couple • au
10
2026-03-19 • via Nuitee
H
Holly • family_with_children • us
9
Pros:

The staff was very friendly and helpful. The room and bathroom were a great size and comfortable.

Cons:

Parking wasn’t great

2026-03-16 • via Nuitee
M
Magdalena • solo_traveller • mt
5
Cons:

You can’t open the windows and it’s very stuffy inside.

2026-03-16 • via Nuitee
D
Daniel • solo_traveller • us
7
2026-03-13 • via Nuitee
C
Charissa • family_with_children • us
9
Great stay
Pros:

Friendly and very responsive staff

2026-03-12 • via Nuitee
K
Kayla • solo_traveller • us
3
Will not be staying here again
Pros:

The location was great. The bar was great.

Cons:

You could hear everyone up all night in the hallways and the doors slam shut which is very loud. The bathroom was dirty as well. Not very friendly staff and you have to pay to park your car in the back parking lot.

2026-03-12 • via Nuitee
J
Jean • solo_traveller • us
10
2026-03-07 • via Nuitee