Mercure Sao Jose dos Campos

Hotels
Mercure
8.2 (848 reviews)
Avenida Dr. Jorge Zarur, 81 - Torre II , São José dos Campos , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor air conditioning
Subpar food quality

Categories

Cleanliness
7.91
Multiple mentions of cleanliness issues, including dust and poor maintenance.
Service
9.38
Overall positive feedback regarding staff friendliness and helpfulness.
Location
8.92
Cited as a strong point in many reviews, close to shopping and attractions.
Room Quality
7.87
Concerns about old furniture and inadequate air conditioning.
Amenities
8.4
Good amenities noted but some issues with maintenance.
Value for Money
7.86
Mixed reviews regarding pricing compared to amenities offered.
Food and Beverage
6.91
Negative feedback on breakfast quality and lack of options.
Overall Experience
8.38
General satisfaction with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:50

Property Description

Luxurious Accommodations
The 4-star Mercure São Jose Dos Campos offers clean and comfortable rooms, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can enjoy complimentary access to the gym and high-speed internet, adding convenience and value to their stay.

Prime Location
Located near the Dutra Highway, the hotel is just a short distance from the Colinas commercial centre and Dumont Park, providing easy access to shopping and leisure activities.

Book now for a delightful stay at Mercure Sao Jose Dos Campos!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

When traveling with pets, please note that an extra charge of BRL 100 per night applies The maximum weight limit of 15 kg is allowed. The property allows one pet per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

Location

Guest Reviews

8.2
Based on 848 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.38
L
Lima solo_traveller br
9
2026-05-14 via Nuitee
M
MICHALIS couple gr
9
2026-05-09 via Nuitee
H
Humberto solo_traveller br
8
Pros:

Organização , padronização e atendimento

Cons:

Acabamentos do quarto descascando, sanitário vazando água direto, colchão já com desgaste onde mais se dorme

2026-05-06 via Nuitee
R
Ricardo solo_traveller br
9
2026-05-06 via Nuitee
A
Alves couple br
1
Uma estadia horrível.
Pros:

Nada.

Cons:

Apartamento mal cuidado, ar condicionado quebrado, porta shampoo quebrado, chuveiro entupido, colchão horrível, tudo velho, mal cuidado, sujo, empoeirado, apartamento com mal cheiro. Parece coisa desleixada, mal cuidada. Não vamos hospedar mais neste hotel. Uma pena deixar um empreendimento deteriorar tanto.

2026-05-06 via Nuitee
M
Maria Ester couple br
10
2026-05-04 via Nuitee
P
Paulo Giovanni couple br
10
2026-05-04 via Nuitee
A
Adriana couple br
9
2026-05-04 via Nuitee
M
Marisa couple br
10
2026-05-03 via Nuitee
A
André solo_traveller br
8
Boa
Pros:

Quarto e localização para o evento de que participei

Cons:

O almoço do primeiro dia foi abaixo das expectativas, com a carne muito passada.

2026-05-01 via Nuitee
H
Heitor family_with_children br
10
Conforto e acolhimento sem medida
Pros:

Tudo

Cons:

Nada a mencionar

2026-04-30 via Nuitee
R
Rodrigo couple br
10
Ótimo
Pros:

Tudo

Cons:

Nada

2026-04-28 via Nuitee
R
Ronaldo Nascimento De Miranda solo_traveller br
6
2026-04-26 via Nuitee
M
Manuela extended_group br
10
Maravilhosa!
Pros:

Os quartos são ótimos, espaçosos, a estrutura do hotel é muito boa, adorei a área do café, academia e piscina. Inclusive o café da manha foi um dos melhores que eu já comi a um tempo! Funcionários são muito atenciosos e sempre repõem os alimentos do café! Com certeza pretendo voltar a esse hotel mais vezes

Cons:

A única coisa que não estava de acordo com o padrão do hotel foi a funcionalidade do ar condicionado. Ele tava sem paleta e não era possível diminuir a temperatura além do 21°. Mas não me incomodou muito, de qualquer jeito é um problema de fácil resolução.

2026-04-21 via Nuitee
L
Leonardo Daniel solo_traveller ar
9
Muy recomendable
Pros:

la ubicacion, y lo ms importante la cafetera, ideal para comenzar a trabajar temprano y trabajar

Cons:

el precio fue elevado

2026-04-20 via Nuitee
I
Isadora extended_group br
9
2026-04-19 via Nuitee
A
Amanda Eliana solo_traveller us
10
2026-04-17 via Nuitee
J
Joyce Martins couple br
10
2026-04-15 via Nuitee
E
Eustache Jean solo_traveller br
10
2026-04-12 via Nuitee
M
Moyen couple br
4
Disappointing
Pros:

Location

Cons:

Infrastructure, reception, staff, cleanliness, room, cost benefit

2026-04-12 via Nuitee