Mercure Sao Jose dos Campos

Hotels
•
Mercure
8.2 (813 reviews)
Avenida Dr. Jorge Zarur, 81 - Torre II , São José dos Campos , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor air conditioning
Subpar food quality

Categories

Cleanliness
7.91
Multiple mentions of cleanliness issues, including dust and poor maintenance.
Service
9.38
Overall positive feedback regarding staff friendliness and helpfulness.
Location
8.92
Cited as a strong point in many reviews, close to shopping and attractions.
Room Quality
7.87
Concerns about old furniture and inadequate air conditioning.
Amenities
8.4
Good amenities noted but some issues with maintenance.
Value for Money
7.86
Mixed reviews regarding pricing compared to amenities offered.
Food and Beverage
6.91
Negative feedback on breakfast quality and lack of options.
Overall Experience
8.38
General satisfaction with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:50

Property Description

Luxurious Accommodations
The 4-star Mercure São Jose Dos Campos offers clean and comfortable rooms, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can enjoy complimentary access to the gym and high-speed internet, adding convenience and value to their stay.

Prime Location
Located near the Dutra Highway, the hotel is just a short distance from the Colinas commercial centre and Dumont Park, providing easy access to shopping and leisure activities.

Book now for a delightful stay at Mercure Sao Jose Dos Campos!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

When traveling with pets, please note that an extra charge of BRL 100 per night applies The maximum weight limit of 15 kg is allowed. The property allows one pet per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

Location

Guest Reviews

8.2
Based on 813 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.38
T
Thais • extended_group • br
8
Bom
Pros:

Bom café da manhã e localização. Equipe atenciosa e gentil. Wifi funcionou bem.

Cons:

Quarto antigo e barulhento. Precisa ser modernizado e com melhor isolamento acústico. Falta de tomadas próximas a cama.

2026-03-13 • via Nuitee
R
Renato • solo_traveller • br
5
Não voltaria jamais.
Pros:

O quarto é grande e a comida é muito boa.

Cons:

Cama ruim. Iluminação no quarto péssima, academia muito ruim, com aparelhos sem manutenção, elevador fazendo barulho. Iluminação no corredor quebrado. E o pior de tudo é o serviço de valet com funcionários sem treinamento nenhum pra trabalhar com o público.

2026-03-13 • via Nuitee
V
victor • solo_traveller • br
4
2026-03-10 • via Nuitee
K
Katherine • solo_traveller • at
7
2026-03-03 • via Nuitee
S
Sousa • couple • br
10
2026-03-02 • via Nuitee
F
Fernando • family_with_children • br
9
2026-03-02 • via Nuitee
R
Ricardo A • solo_traveller • br
7
Pros:

Boa localização. Bom café da manhã.

Cons:

Péssimo wi-fi.

2026-03-02 • via Nuitee
V
Vanessa • family_with_children • gb
10
Every time when I go there , staff members, food , drinks, swimming pool is perfect
Pros:

Everything was perfect

2026-03-02 • via Nuitee
R
Rudolf • solo_traveller • at
9
2026-03-01 • via Nuitee
H
Helcio • family_with_children • br
3
2026-03-01 • via Nuitee
G
gustavo • couple • br
3
Não vale o preço.
Pros:

Localização

Cons:

Quartos velhos e ar condicionado barulhento

2026-02-28 • via Nuitee
M
Manuela • solo_traveller • co
7
Pros:

Muy buena ubicación, restaurantes , mall, farmacias y supermercados cerca. Desayuno delicioso.

Cons:

Esta muy vieja, las toallas estaban rotas, no dejaban jabón

2026-02-13 • via Nuitee
G
Gil Ney • couple • br
4
2026-02-12 • via Nuitee
D
Daniel • solo_traveller • co
4
No es buena relación calidad-precio
Pros:

Ubicación

Cons:

Muy antigüo
Ropa de cama deteriorada
Tuve que solicitar jabón de manos a mi llegada porque no había en mi habitación

2026-02-11 • via Nuitee
M
Magdo Soares • family_with_children • br
10
muito boa
Pros:

Localização, acomodação

Cons:

Atendimento no estacionamento

2026-02-11 • via Nuitee
D
Dr Ana • solo_traveller • br
8
Cons:

Quartos velhos, banheiro precisando de uma reforma urgente, custo alto pelo oferecido.

2026-02-09 • via Nuitee
G
Gabriela • solo_traveller • br
8
Bom custo benefício para estadia curta
Pros:

Cama boa! Chuveiro bom. Espaco bom.

Cons:

Ar condicionado estava pingando e fazendo barulho. Tv não consegui conectar em alguns apps

2026-02-09 • via Nuitee
C
CIRO • couple • br
10
2026-02-08 • via Nuitee
L
Leila • family_with_children • br
10
Pros:

Recepção,: acolhimento, organização

2026-02-08 • via Nuitee
B
bruna • couple • br
10
Pros:

Cama/café da manhã

Cons:

Porta do box mto perto do vaso,perigoso quebrar.

2026-01-31 • via Nuitee