Fes Marriott Hotel Jnan Palace

Hotels
•
Marriott Hotels & Resorts
8.8 (2480 reviews)
Avenue Ahmed Chaouki , Fès , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great food and service
Live music enhanced the atmosphere
Welcoming and attentive staff
Cons:
Some areas could improve cleanliness
Room comfort could be better

Categories

Cleanliness
8.69
Standard quality for this hotel tier
Service
9.16
Staff were friendly, attentive, and provided excellent service throughout.
Location
8.7
Great ambiance with a good location within Fez.
Room Quality
8.65
Room condition was satisfactory; facilities were good.
Amenities
8.68
Amenities were up to standard for a hotel of this tier.
Value for Money
8.64
Quality of food and service made it worth the cost.
Food and Beverage
9.19
Food was delicious with great variety and local flavors.
Overall Experience
8.66
A truly enjoyable stay with memorable dining experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:57

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style at Fes Marriott Hotel Jnan Palace. Each air-conditioned room features a balcony with picturesque views and a well-appointed en suite bathroom.

Culinary Delights
Indulge your taste buds at our 3 restaurants offering a delectable fusion of Moroccan and international cuisine. Enjoy a cozy ambiance at our English-style pub while sipping on your favorite drink.

Relaxation and Recreation
Unwind at our outdoor swimming pool, gym, and sauna, or pamper yourself with rejuvenating spa treatments. Take advantage of our library or explore the nearby Royal Golf de Fez.

Book now to elevate your stay at Fes Marriott Hotel Jnan Palace.

Important information:

According to the local government guidelines, all guests above 12 years old must present a Covid-19 full vaccination certificate / Sanitary Pass, to be able to check in at our hotel or use our facilities.

The bar is currently under renovation. You can order your favorite drinks directly from one of our restaurants.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2480 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
O
omar • family_with_children • ma
8
Pros:

Cadre sotuation

2026-02-14 • via Nuitee
A
Adham • couple • fr
10
2026-02-11 • via Nuitee
F
Fofie • couple • ci
10
Très bon séjour
Pros:

Propre , personnel bilingue et serviable

2026-02-09 • via Nuitee
B
Brahim • family_with_children • ca
10
Pros:

Everything was just amazing

2026-02-09 • via Nuitee
E
ERIC • extended_group • fr
9
Pros:

Le personnel très agréable,
L’infrastructure bien conçue
Les restaurants et bar

Cons:

Un détail
Nous n’avions pas d’électricité sur 6 prises sur huit
Il a fallu relancer pour que quelqu’un s’en occupe

2026-02-09 • via Nuitee
K
karim • family_with_children • ma
7
2026-02-08 • via Nuitee
A
Awab • family_with_children • ma
10
2026-02-08 • via Nuitee
E
Enrique • couple • es
8
Hotel que habia estado muy bien pero necesita una reforma en las habitaciones
Pros:

Sus salones

Cons:

Le falta un repaso en las habitaciones

2026-02-08 • via Nuitee
T
tziki • couple • il
9
2026-01-31 • via Nuitee
M
Mauricio • couple • cl
10
2026-01-29 • via Nuitee
B
Brigitte • couple • fr
10
Notre séjour a été parfait tous nos souhaits ont été exaucés
Pros:

Établissement magnifique
Le personnel est incroyable d’une gentillesse exceptionnelle

Cons:

rien

2026-01-27 • via Nuitee
Y
Yuhaniza • extended_group • my
8
2026-01-27 • via Nuitee
S
SAMI • family_with_children • ma
9
Pros:

Le site. Personnel. Animation. La cuisine espagnole. Services.

Cons:

Tout est parfait

2026-01-25 • via Nuitee
D
Dr Saleh • solo_traveller • qa
8
2026-01-24 • via Nuitee
M
mark • couple • us
10
A pleasant and welcome reprise from spending the day at the Old City Market....I needed this
Pros:

My Wife Loved it....If Mama ain't Happy, ain't nobody happy... I did too

Cons:

nothing - 1st rate

2026-01-23 • via Nuitee
M
miloud • couple • fr
10
2026-01-21 • via Nuitee
A
abdililah • couple • es
10
Pros:

El respeto y la amabilidad de los trabajadores

2026-01-21 • via Nuitee
M
Mattia • couple • it
8
Pros:

Il posto é magnifico! Un ottima accoglienza da parte del personale, tutti molto gentili e pronti a soddisfare ogni esigenza! Ottima colazione, c é molta scelta e le camere sono molto pulite!

Cons:

Avevamo necessità di spostarci con il taxi ed i due ragazzi più giovani del concierge sono stati subito disponibili nel fornirci un autista, fin qui tutto ok.
Se non che, al rientro in hotel (la prima sera) uno dei due ragazzi ci ha comunicato che il costo era 400 MAD da pagare esclusivamente in contanti senza altre spiegazioni. Senza troppi problemi abbiamo proceduto al pagamento. Il giorno seguente abbiamo prenotato nuovamente il taxi, ma stavolta con l’altro dei due ragazzi, il quale mi conferma invece di poter procedere al pagamento con carta ma tenta di dissuadermi dal farlo subito dopo. Non avendo contanti a disposizione in quel momento, ho rifiutato dicendo che era l unico modo che avevo per pagare e allora mi consente di procedere al pagamento in tale maniera. Mi accorgo in quel momento che il pagamento non é di 400 MAD ma di 300 MAD capisco quindi il vero motivo per cui insistevano nel farci pagare contanti. A voi le conclusioni.

2026-01-20 • via Nuitee
L
Leila • family_with_children • fr
8
2026-01-19 • via Nuitee
S
stefano • solo_traveller • it
10
Pros:

BEllissima struttura personale disponibilissimo

Cons:

niente di particolare

2026-01-19 • via Nuitee