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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Valet parking
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Hammam
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Toilet with grab rails
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Plunge pool
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Fitness/spa locker rooms
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of comfort and style at Fes Marriott Hotel Jnan Palace. Each air-conditioned room features a balcony with picturesque views and a well-appointed en suite bathroom.
Culinary Delights
Indulge your taste buds at our 3 restaurants offering a delectable fusion of Moroccan and international cuisine. Enjoy a cozy ambiance at our English-style pub while sipping on your favorite drink.
Relaxation and Recreation
Unwind at our outdoor swimming pool, gym, and sauna, or pamper yourself with rejuvenating spa treatments. Take advantage of our library or explore the nearby Royal Golf de Fez.
Book now to elevate your stay at Fes Marriott Hotel Jnan Palace.
According to the local government guidelines, all guests above 12 years old must present a Covid-19 full vaccination certificate / Sanitary Pass, to be able to check in at our hotel or use our facilities.
The bar is currently under renovation. You can order your favorite drinks directly from one of our restaurants.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
L’emplacement , la propriété et le personnel
J ai demandé à l’hôte de me référer à un agence pour faire visiter les monuments historique de la ville de Fès
Le guide qui ont référé pour moi et ma femme nous a fait une visite commerciale plus que culturelle
Il nous amène au bazar pour acheter des choses plus que d’aller voir les monuments ( une fois il nous amène chez un baza ou une commerce il nous laisse tous seule, nous sentant gèné et on achète des choses que nous on a pas besoin et c’est été chaire)
À la fin de la visite, le guide nous a laissé tout seul dans un restaurant et nous a dit une fois vous finissez de manger appeler moi et je vais vous envoyer vous le chauffeur pour vous amener à l’hôtel)
J ai mentionné tous sa à la réception comme quoi il n’ont pas référer le bon guide malgré j ai payé chair pour le guide et le transport)
J’ai réclamé même le remboursement mais ils ont demandé juste les excuse
La restauration avec ses différents choix de cuisine internationale et marocaine.
La vue depuis ma chambre et la nécessité de déposer une provision au check-in afin de pouvoir consommer et payer à la fin du séjour. Cette information ne nous a pas été communiqué au moment de notre enregistrement. Je n’ai pas apprécié l’insistance de l’employé pour que l’effectuer le règlement sans nous donner le temps de prendre notre petit déjeuner.
Piscine
Gentillesse et competence du personnel
Hotel un peu isolé du centre, mais proche de notre lieu de reception
من أفضل فنادق مدينة فاس المغربية.
التكييف كان متدني.
Top
RAS
ES s un hotel espectacular pero le falta vida.
El baño, tiene bañera y es dificil entrar, sobre todo las personas mayores. Deberian modificarlos y adaptar ducha.
Location
Restaurants
Quite old and not very well maintained room
After a long travel day by rail from Marrakech to Fes, arriving at this hotel exceeded any expectations.
From the minute you arrive, you are treated to incredible hospitality. The room was a great size with comfortable beds & cookies.
The location was not close enough for us to walk to the Medina, but the hotel helped us arrange transportation when we decided to go there for dinner one evening.
The staff is truly unparalleled. Friendly & accommodating. We wish every hotel was like this.
Emplacement et espace à l' hôtel
La bienvenue pour l' anniversaire de Madame dont nous apportant nos remerciements
Personne ne nous attendais à
l'aeroport malgré notre demande
Avons été obligés d' appeler l' hôtel
D' où inquiétude et longue attente
Le règlement de 30 euros a été omis sur la facture de l' hôtel ce que nous n' avions pas remarqué
Plusieurs relances faites par mail
Nous avons appelé l' hôtel pour acquitter ce dû
Impossible de leur transmettre le règlement par le lien adressé
Avons essayé avec plusieurs cartes et à chaque fois erreur
Nous avons appelé le siège de notre américain express qui nous a certifié le bon fonctionnement de notre carte
Ceci en réponse l' hôtel repond que leurs services de règlement sont fiables ce dont nous ne pouvons prouver
Plus de réponse où nous verrons avec eux à notre retour en France
Hicham is a rock star best lifeguard
Beautiful property. Staff are incredibly friendly. Maimoun and Bhattar made our breakfast experience amazingly incredible. They were kind, considerate, welcoming and also very funny. They were able to get our teenagers to smile! lol
Overall a fantastic experience.
Rooms could use updating with better air conditioning and appropriate adapter and electrical outlet for foreign guests.
Sympa dans l’ensemble et personnel à l’écoute
Grande piscine
Un peu excentré
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