Hilton London Gatwick Airport

Hotels
•
Hilton Hotels & Resorts
8.3 (18361 reviews)
South Terminal, Gatwick Airport , Horley , GB
+44 1293 518080

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced stay

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, such as dirty carpets and lack of attention to room cleanliness.
Service
9.23
Guests praised the exceptional service from staff members like Vithursan, Nasra, and Anna.
Location
9.27
Proximity to the airport and convenience of the location received positive feedback.
Room Quality
8.22
Rooms were described as comfortable with good facilities, though some personal preferences varied.
Amenities
8.25
Amenities like a mini fridge, good bathroom size, and complimentary water were appreciated.
Value for Money
7.21
Some guests felt the hotel was overpriced compared to alternatives.
Food and Beverage
7.76
Breakfast was mentioned as overpriced, but other dining options received positive comments.
Overall Experience
8.73
Overall, guests had a positive experience, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:32

Property Description

Convenient Airport Access:
Connected to both Gatwick Airport terminals, Hilton London Gatwick Airport ensures a seamless start to your journey.

Dining Options:
Indulge in a variety of culinary experiences with 2 bars, a coffee shop, and multiple restaurants offering diverse menus.

Modern Comfort:
Relax in newly renovated stylish rooms equipped with all essentials including high-speed internet, on-demand movies, and 24-hour services.

Book now for a delightful stay at Hilton London Gatwick Airport, where convenience and comfort meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 18361 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 8.73
S
Sarah • couple • gb
7
Pros:

Location

Cons:

Bit impersonal & very busy

2026-10-14 • via Nuitee
M
Mark • couple • gb
8
2026-10-14 • via Nuitee
B
Brown • couple • ca
8
Our stay at the Gatwick Hilton was very good.
Pros:

The room was large and clean.

Cons:

There is some noise from the other occupants in the hotel.

2026-10-14 • via Nuitee
E
Ester Cecilia • family_with_children • ie
8
Pros:

Location, cleanliness and good facilities

Cons:

It is exceptionally easy to find, once you ask, could use better signage. It doesn't appear correctly in Google maps.

2026-10-14 • via Nuitee
M
Muhammad • extended_group • il
10
2026-10-14 • via Nuitee
J
Jane • couple • au
9
Best location for flying out of Gatwick on an early morning flight. Clean, comfortable rooms.
Pros:

The location is the best. Perfect for one night and flying out early in the morning. Staff at reception were great and allowed us to check in early.

2026-10-14 • via Nuitee
F
Frances C • couple • ca
10
Pros:

Everything

Cons:

Turning lights off

2026-10-14 • via Nuitee
D
Danny • couple • gb
8
As you would expect from an Airport Hotel
Pros:

As you would expect from an airport hotel - clean, comfortable and easy to get to the terminal next day

Cons:

Nothing

2026-10-14 • via Nuitee
A
Agnes • couple • dk
9
2026-10-13 • via Nuitee
K
Karen • couple • gb
8
Great location & good price
Pros:

Great location for Gatwick South airport, friendly staff, lovely clean room, great breakfast choice

2026-10-13 • via Nuitee
J
Jackie • couple • gb
8
2026-10-13 • via Nuitee
J
Jean • couple • au
8
Pros:

Location was perfect

Cons:

poor signage about the location of the lifts. poor service in the bar

2026-10-13 • via Nuitee
M
Mark • family_with_children • gb
9
2026-10-13 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-10-13 • via Nuitee
C
Candice • couple • gb
8
Pros:

Location. Clean.

Cons:

Windows don’t open. Air con wasn’t fully ideal.

2026-10-13 • via Nuitee
G
Gloria • couple • gb
10
Great location,took the stress out of travelling
Pros:

Fabulous breakfast,it set us up for the day

2026-10-13 • via Nuitee
J
Jeremy • couple • au
9
2026-10-13 • via Nuitee
C
Catherine • extended_group • je
8
Pros:

Location is great and we did enjoy our stay

2026-10-13 • via Nuitee
D
Dennis • solo_traveller • gb
6
OK but we use the hotel regularly and nothing changes
Pros:

Location by South Terminal

Cons:

The room for 2 people has only 1 uncomfortable office chair. The shower is over the bath making it very difficult to access over the bath side. It becomes slippery after use making it hazardous. The soaps are in wall mounted dispensers a long way from the basin, and impossible to reach if one had a bath rather than the hazardous shower.

2026-10-13 • via Nuitee
M
mark • couple • gb
8
Well done guys it was lovely and clean
Pros:

It was clean

Cons:

The bed was a little bit old being picky

2026-10-13 • via Nuitee