Hilton London Gatwick Airport

Hotels
•
Hilton Hotels & Resorts
8.3 (15278 reviews)
South Terminal, Gatwick Airport , Horley , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced stay

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, such as dirty carpets and lack of attention to room cleanliness.
Service
9.23
Guests praised the exceptional service from staff members like Vithursan, Nasra, and Anna.
Location
9.27
Proximity to the airport and convenience of the location received positive feedback.
Room Quality
8.22
Rooms were described as comfortable with good facilities, though some personal preferences varied.
Amenities
8.25
Amenities like a mini fridge, good bathroom size, and complimentary water were appreciated.
Value for Money
7.21
Some guests felt the hotel was overpriced compared to alternatives.
Food and Beverage
7.76
Breakfast was mentioned as overpriced, but other dining options received positive comments.
Overall Experience
8.73
Overall, guests had a positive experience, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:32

Property Description

Convenient Airport Access:
Connected to both Gatwick Airport terminals, Hilton London Gatwick Airport ensures a seamless start to your journey.

Dining Options:
Indulge in a variety of culinary experiences with 2 bars, a coffee shop, and multiple restaurants offering diverse menus.

Modern Comfort:
Relax in newly renovated stylish rooms equipped with all essentials including high-speed internet, on-demand movies, and 24-hour services.

Book now for a delightful stay at Hilton London Gatwick Airport, where convenience and comfort meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 15278 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 8.73
F
Frances Ijeoma • family_with_children • ng
10
2026-02-14 • via Nuitee
M
Morwenn • solo_traveller • gb
9
The kettle is in the wardrobe!
Pros:

Fantastically close to the airport departures, very comfortable and quiet.

Cons:

There could have been better information in the room, such as menus and an indication as to where the kettle was! I went back to reception to ask if I could have a kettle, to be told that it’s in the wardrobe…

2026-02-14 • via Nuitee
M
M. Sebastian T. • solo_traveller • ca
8
Conviene for airport
Pros:

Very convenient for the airport. You get what you expected.

Cons:

Restaurant food was about on par with a Wetherspoon pub.

2026-02-14 • via Nuitee
C
Clare • solo_traveller • gb
9
perfect location for airport and good value
Pros:

fantastic convenient location to reach from coach station and then to get to terminal the next morning. Clean, comfortable, great breakfast, friendly staff. Perfect for pre flight stay

Cons:

nothing

2026-02-14 • via Nuitee
T
Tim • couple • gb
8
Pretty good value place to stay if you have an early flight.
Pros:

Ideal stay-over for an early morning flight.

Cons:

Restaurants a bit 'soulless' and canteen like, but OK.

2026-02-14 • via Nuitee
S
Shirley • couple • gb
8
Pros:

Comfortable, convenient & clean

2026-02-14 • via Nuitee
B
Benjamin • family_with_children • gb
9
2026-02-14 • via Nuitee
M
Michael • family_with_children • gb
9
Pros:

We had an excellent meal in the Garden Restaurant.

2026-02-14 • via Nuitee
C
Christine • couple • gb
10
2026-02-14 • via Nuitee
O
Olga • couple • ua
10
2026-02-14 • via Nuitee
C
Caroline • family_with_children • gb
10
Great Gatwick hotel
Pros:

Convenience of location, comfortable bed and friendly staff

2026-02-14 • via Nuitee
D
Derek • couple • gb
9
.
Pros:

Excellent location idea for the airport.

Cons:

Little expensive on food and drink.

2026-02-14 • via Nuitee
S
Sara • couple • is
8
2026-02-14 • via Nuitee
K
Kate • couple • gb
10
2026-02-14 • via Nuitee
J
Jack • family_with_children • gb
8
Pros:

Location

2026-02-14 • via Nuitee
P
Pamela • couple • gb
10
Perfect overnight stay for early flight
Pros:

Spacious comfortable clean room Very good value for money. We enjoyed tapas in the bar.

2026-02-14 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-02-14 • via Nuitee
C
Charles • family_with_children • gb
10
Clean perfect for early morning flight
Pros:

Obviously location

However room was spacious also. Immaculately clean

2026-02-14 • via Nuitee
M
Mosunmola • couple • gb
7
It was restful , loved the room and the staff. It is worth the money spent
Pros:

It’s neat and tidy , quite comfortable

Cons:

The location is a bit length to the airport if you need assistance

2026-02-14 • via Nuitee
J
Jonathan • couple • gb
8
Great location. Takes stress out of an early morning flight.
Pros:

Convenient - links to terminal all under cover

Cons:

Did what I hoped for

2026-02-13 • via Nuitee