Hilton London Gatwick Airport

Hotels
•
Hilton Hotels & Resorts
8.3 (18118 reviews)
South Terminal, Gatwick Airport , Horley , gb
+44 1293 518080

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced stay

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, such as dirty carpets and lack of attention to room cleanliness.
Service
9.23
Guests praised the exceptional service from staff members like Vithursan, Nasra, and Anna.
Location
9.27
Proximity to the airport and convenience of the location received positive feedback.
Room Quality
8.22
Rooms were described as comfortable with good facilities, though some personal preferences varied.
Amenities
8.25
Amenities like a mini fridge, good bathroom size, and complimentary water were appreciated.
Value for Money
7.21
Some guests felt the hotel was overpriced compared to alternatives.
Food and Beverage
7.76
Breakfast was mentioned as overpriced, but other dining options received positive comments.
Overall Experience
8.73
Overall, guests had a positive experience, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:32

Property Description

Convenient Airport Access:
Connected to both Gatwick Airport terminals, Hilton London Gatwick Airport ensures a seamless start to your journey.

Dining Options:
Indulge in a variety of culinary experiences with 2 bars, a coffee shop, and multiple restaurants offering diverse menus.

Modern Comfort:
Relax in newly renovated stylish rooms equipped with all essentials including high-speed internet, on-demand movies, and 24-hour services.

Book now for a delightful stay at Hilton London Gatwick Airport, where convenience and comfort meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 18118 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 8.73
M
Martin • solo_traveller • au
9
Pros:

Location and nice size room. Quiet room.

Cons:

Queues for check in. Difficulty getting luggage from drop off point to check in. Lifts need your room key to operate so how do you get luggage etc up to check in area?

2026-08-15 • via Nuitee
H
Howard • couple • gb
8
Nice stat as usual
Pros:

Clean & comfortable

Cons:

Proximity to Terminal

2026-08-15 • via Nuitee
R
Rachel • family_with_children • gb
10
Within easy access to the airport, comfortable room
Pros:

perfect location

Cons:

All perfect

2026-08-15 • via Nuitee
C
Cheryl • solo_traveller • gi
10
2026-08-15 • via Nuitee
N
Nicole • family_with_children • gb
10
Convenient
Pros:

Location and size of room

2026-08-15 • via Nuitee
S
Sally • solo_traveller • gb
10
2026-08-15 • via Nuitee
E
Elizabeth • family_with_children • gb
10
A great option pre flight
2026-08-15 • via Nuitee
A
Akilah • couple • gb
10
2026-08-15 • via Nuitee
S
Shirley • couple • gb
9
2026-08-15 • via Nuitee
J
Joanne • couple • gb
8
Great
Pros:

The staff

2026-08-15 • via Nuitee
D
Debbie • couple • gb
10
2026-08-15 • via Nuitee
L
Lisa • solo_traveller • gb
9
Comfortable stay in a great location for an early morning flight.
Pros:

Great to wake up at a hotel connected to the airport for my early morning flight. It was very quiet (no aircraft noise), I felt comfortable dining alone there , the room had everything I needed and the bed was comfortable.

Cons:

A bit impersonal.

2026-08-14 • via Nuitee
M
Marino • solo_traveller • gb
7
Good for location and ease of travel to airport
Pros:

Location

Cons:

A bit dated

2026-08-14 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Location in proximity to the airport can't be beaten, and the bathroom was nice.

Cons:

Bed felt a bit stiff & pillows uncomfortable. The carpets in the (extremely long) corridors were dirty in places.

2026-08-14 • via Nuitee
O
ONOFRIO RUDY LAGANA" • solo_traveller • it
10
ALL PERFECT
Pros:

Everithing

Cons:

Nothing

2026-08-14 • via Nuitee
L
Laila • couple • no
8
2026-08-14 • via Nuitee
C
Cynthia • extended_group • gb
7
Great hotel walking distance to Gatwick
Pros:

Clean and convenient

Cons:

Price was too high for what it was

2026-08-14 • via Nuitee
J
Jennifer • solo_traveller • gb
10
Very clean and comfortable. Had everything one needs for an airport stay.
Pros:

Great location for a stay at Gatwick

2026-08-14 • via Nuitee
R
Robb • solo_traveller • gb
8
Great location for Gatwick South terminal
Pros:

From the first interaction the staff were keen, helpful and proactive. I detest Gatwick, and staying here made the whole thing bearable

2026-08-14 • via Nuitee
B
Bernard • couple • gb
8
2026-08-14 • via Nuitee