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Hilton London Heathrow Airport
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Paid
Children allowed
Facilities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities
Property facilities
Back
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Fitness/spa locker rooms
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Happy hour
Review Highlights
Pros:
Friendly staff
Convenient location
Great room quality
Cons:
None explicitly mentioned
Categories
Cleanliness
8.46
Standard quality for this hotel tier.
Service
8.93
Delightful service from staff, especially Ms. Murphy and Anu, highlighting their warmth and efficiency.
Location
8.97
Convenient proximity to Terminal 4, making access easy for passengers.
Room Quality
8.42
Rooms are spacious, comfortable, and well-equipped for relaxation.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
7.96
Good meals and beverage options, service led by attentive staff.
Overall Experience
8.43
Generally a very pleasant stay with positive sentiments from all service areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 06:20
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Property Description
Luxurious Accommodations
The Hilton London Heathrow Hotel offers 398 guest rooms, including executive rooms and stylish suites, ensuring a comfortable and lavish stay for every guest.
Dining Experiences
Indulge in a variety of culinary delights at the three OXBO dining experiences - OXBO Café, OXBO Bar, and OXBO Kitchen, all serving responsibly sourced, comforting dishes from morning till night.
Versatile Event Spaces
With 15 meeting rooms and the innovative Concorde Exhibition space, the hotel provides extensive conference and event facilities, including Hilton’s EventReady Hybrid Solutions for seamless event planning.
Book now for an unforgettable stay at the Hilton London Heathrow Hotel, where luxury, dining, and event excellence await you.
Important information:
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 12:00 PM
Airport code:
LHR
Location
Property Accessibility
Total Disability Score:
43.71
Public Area
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
Elevator
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Show all accessibility features
Back
Public Area
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
Elevator
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Room
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
Toilet And Shower
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
Stairs
- Handrails: No
- Stair Marked: No
Pool And Spa
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
Parking
- Parking Wheelchair Accessible: Yes
Public Toilets
- Public Toilets Emergency Cord: No
Crouches Cane Impaired
- Crouches Cane Impaired: Yes
Elderly Impaired
- Elderly Impaired: Yes
Electric Wheelchair
- Electric Wheelchair: Yes
Hearing Impaired
- Hearing Impaired: No
Manual Wheelchair
- Manual Wheelchair: Yes
Visually Impaired
- Visually Impaired: Yes
Wheelchair Or Scooter Impaired
- Wheelchair Or Scooter Impaired: Yes
Crouches Cane Impaired Score
- Crouches Cane Impaired Score: 50
Elderly Impaired Score
- Elderly Impaired Score: 56
Electric Wheelchair Score
- Electric Wheelchair Score: 50
Hearing Impaired Score
- Hearing Impaired Score: 0
Manual Wheelchair Score
- Manual Wheelchair Score: 50
Visually Impaired Score
- Visually Impaired Score: 50
Wheelchair Or Scooter Impaired Score
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
8.5
Based on 3265 reviews
Cleanliness:
8.46
Service:
8.93
Location:
8.97
Room Quality:
8.42
Amenities:
8.45
Value for Money:
8.41
Food and Beverage:
7.96
Overall Experience:
8.43
R
Randa
•
couple
•
bh
9
Pros:
Location
2026-09-19
•
via Nuitee
S
Sean
•
solo_traveller
•
us
8
2026-09-17
•
via Nuitee
K
kathleen
•
couple
•
us
10
2026-09-17
•
via Nuitee
R
Ray
•
couple
•
us
8
Pros:
Very clean, responsive staff, accessible to Heathrow
Cons:
High price
2026-09-17
•
via Nuitee
M
Masaaki
•
solo_traveller
•
jp
5
2026-09-16
•
via Nuitee
L
Latanya
•
solo_traveller
•
us
5
Pros:
Quiet
Cons:
Price was high for the room I received
2026-09-16
•
via Nuitee
G
Gwen
•
couple
•
gb
9
Excellent friendly and helpful staff. Fantastic menu choice for breakfast
Pros:
Light and airy and all sound proofed
Cons:
Nothing
2026-09-16
•
via Nuitee
K
Keifer
•
solo_traveller
•
gb
7
Comfortable but little details missing
Pros:
The room was dark and ambient which was good for rest. I could hear doors slamming which woke me earlier than I wanted
Cons:
The room wasn’t light enough. Shower pressure could be improved. WiFi cut out several times. I ordered room service and couldn’t have my drink because there was no bottle opener
2026-09-14
•
via Nuitee
S
Stewart
•
solo_traveller
•
au
9
Stayed here after our flight was cancelled and put back 48 hours. Staff really looked after us and made a bad situation
Pros:
Staff service was excellent and they really looked after us.
Cons:
Nothing.
2026-09-14
•
via Nuitee
S
Shao
•
solo_traveller
•
cn
10
2026-09-13
•
via Nuitee
S
Sarra
•
couple
•
ca
9
2026-09-13
•
via Nuitee
J
John
•
solo_traveller
•
gb
8
2026-09-13
•
via Nuitee
P
paula
•
solo_traveller
•
us
10
2026-09-13
•
via Nuitee
T
Takashi
•
solo_traveller
•
jp
9
2026-09-11
•
via Nuitee
M
Maryanne
•
family_with_children
•
gb
9
Very plush and comfortable, great staff
Pros:
Very good
Cons:
Satnav directions sent me round in corcles
2026-09-11
•
via Nuitee
M
Moorhead
•
couple
•
au
10
2026-09-09
•
via Nuitee
D
David
•
solo_traveller
•
ie
8
2026-09-09
•
via Nuitee
K
Kathryn
•
solo_traveller
•
gb
9
2026-09-08
•
via Nuitee
O
Oliver
•
couple
•
gb
7
2026-09-07
•
via Nuitee
T
Tony
•
couple
•
nz
9
2026-09-07
•
via Nuitee
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