Hilton London Heathrow Airport

Hotels
•
Hilton Hotels & Resorts
8.5 (2870 reviews)
Heathrow Airport Terminal 4 , Hillingdon , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Great room quality
Cons:
None explicitly mentioned

Categories

Cleanliness
8.46
Standard quality for this hotel tier.
Service
8.93
Delightful service from staff, especially Ms. Murphy and Anu, highlighting their warmth and efficiency.
Location
8.97
Convenient proximity to Terminal 4, making access easy for passengers.
Room Quality
8.42
Rooms are spacious, comfortable, and well-equipped for relaxation.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
7.96
Good meals and beverage options, service led by attentive staff.
Overall Experience
8.43
Generally a very pleasant stay with positive sentiments from all service areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 06:20

Property Description

Luxurious Accommodations
The Hilton London Heathrow Hotel offers 398 guest rooms, including executive rooms and stylish suites, ensuring a comfortable and lavish stay for every guest.

Dining Experiences
Indulge in a variety of culinary delights at the three OXBO dining experiences - OXBO Café, OXBO Bar, and OXBO Kitchen, all serving responsibly sourced, comforting dishes from morning till night.

Versatile Event Spaces
With 15 meeting rooms and the innovative Concorde Exhibition space, the hotel provides extensive conference and event facilities, including Hilton’s EventReady Hybrid Solutions for seamless event planning.

Book now for an unforgettable stay at the Hilton London Heathrow Hotel, where luxury, dining, and event excellence await you.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 30 per day.

Location

Property Accessibility

Total Disability Score: 43.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2870 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.43
L
Lynn Rosemeyer • solo_traveller • gb
9
2026-02-14 • via Nuitee
J
Jasmine • couple • gb
8
2026-02-13 • via Nuitee
M
Margaret • solo_traveller • ie
9
Pros:

Ease to T 4

Cons:

Nothing

2026-02-12 • via Nuitee
R
robert • solo_traveller • fr
7
2026-02-12 • via Nuitee
R
R.A. • solo_traveller • nl
9
Good quality stay at the Heathrow Airport
Pros:

High quality location

Cons:

Pricelevel drinks

2026-02-12 • via Nuitee
S
Shanheng • solo_traveller • gb
10
2026-02-11 • via Nuitee
C
Catherine • couple • gb
9
Perfect for early morning flight
Pros:

Close to terminal and train station. Perfect for early morning flight

Cons:

Very expensive food

2026-02-11 • via Nuitee
G
Ger • solo_traveller • je
8
2026-02-10 • via Nuitee
M
Margaret • couple • gb
8
It fulfilled our needs
Pros:

Early flight from Terminal 4

Cons:

Assistance to the terminal maybe?

2026-02-10 • via Nuitee
P
Paul • couple • gb
7
Very convenient
Pros:

Dinner time burger £24 + service charge. Way too expensive

2026-02-10 • via Nuitee
J
john • couple • gb
7
Excellent position but dull.
Pros:

One of those dull hotels with no personality but very close to the terminal. 3 minutes walk.
The restaurant food wasn't bad.

Cons:

quite hard to find the walkway to the hotel as it isnt well signed and starts on the first floor.

2026-02-10 • via Nuitee
F
Fiona • solo_traveller • au
8
2026-02-10 • via Nuitee
S
Sheila • couple • gb
8
Excellent stay. Ideal location.
Pros:

Close proximity to LHR T4 and ease of accessing airport.
Comfortable room and beds. Ideal for overnight stay before flight.

2026-02-10 • via Nuitee
S
stephanie • couple • gb
1
Piss take
Pros:

Nothing

Cons:

Got charge 3 times for the room and still not fixed the issue

2026-02-09 • via Nuitee
B
Bas • couple • nl
7
2026-02-08 • via Nuitee
B
Bridget • solo_traveller • gb
8
Perfect location for T4 walking across bridge, clean and easy.
Pros:

Perfect location for Heathrow parking, then walking to hotel and walking to Terminal 4 in the morning. Clean and comfortable bed, spacious standard room.

Cons:

We put our passports and money in the safe, then come the morning the battery had gone flat, staff frantically trying to break into the safe, successful after an hour, but the way in which this was handled was poor, without proper procedures for this, their battery backup plug was flat and they didn’t have proper tools. I contacted hotel afterwards to ensure they change their procedures to ensure this doesn’t happen to anyone else, on the morning of your flight! Thankfully their customer service rep Izzy Camball was excellent and took care of my concerns for future proofing.

2026-02-08 • via Nuitee
E
Excursion54890915452 • Business
10
Amazing Experience at Hilton Heathrow, London
Pros:

This Hilton London airport hotel offers an exceptional experience with a truly amazing team. Special thanks to the restaurant staff, particularly Sumara, Gloria, and the manager, for their outstanding service, warmth, and dedication. Thank you for taking such pride in your work—Bravo Zulu!

2026-01-31 • via Tripadvisor
N
nirolj42 • Family
10
Breakfast Buffet
Pros:

Our experience at the breakfast buffet was very enjoyable. The manager personally walked us around the buffet explaining to us the foods that would agree with our dietary choices, he took the time. Sumara, our server was attentive at the right moments and always had a smile to share.

2026-01-31 • via Tripadvisor
C
Christine • couple • gb
10
Perfect for a pre flight stop over.
Pros:

Clean, fresh, nice menu. Perfect for the stop over for an early flight

Cons:

Nothing

2026-01-31 • via Nuitee
C
Caroline • couple • gb
5
Not worth it - high cost with no enhancement of our airport journey in the end due to poor quality
Pros:

Desk staff and wait staff in the restaurant attentive and hard working. Bed large and bathroom clean and functional.
Noise level in the room low from outside (though some transmission from corridor, so dependent on your neighbours)

Cons:

The first room we were offered smelt strongly of overflowing drains - needed to relocate with luggage immediately on arrival.
As many have complained about before the room thermostat for the second room was way off - room was unmanageably hot.
King room barely big enough to open a case in and lighting in the room poorly thought out - made managing our stay more stressful than was necessary.
Coffee in the morning was awful (from a machine but tasted appalling even by machine coffee expectations!), breakfast was poor quality food (dry pastry, sparse sad looking fruit collection etc)

Overall fell way short of expected quality for the luxury price tag. If considering using as a facility to reduce the stress of an early flight, I'd recommend a cheaper hotel elsewhere and spending the money on a taxi

2026-01-30 • via Nuitee