TownePlace Suites by Marriott Ontario Airport

Hotels
TownePlace Suites by Marriott
8.8 (204 reviews)
9625 Milliken Avenue , Rancho Cucamonga , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Spacious room
Kind and responsive staff
Clean and functional amenities
Cons:
Dog barking at night
Annoying knocking on the door
High parking fee
Room issues like sticky stains

Categories

Cleanliness
8.26
Guests mentioned the hotel was clean, but there were issues noted like a sticky stain.
Service
9.23
Staff was kind and responsive to requests, contributing positively to the stay.
Location
9.27
Convenient location with many restaurants and shops nearby.
Room Quality
8.42
Rooms were mostly spacious and functional, but the bed softness was an issue for some.
Amenities
8.75
Hotel offered good amenities including a functional kitchen and pool.
Value for Money
8.71
Considered fair with the provided services and location.
Food and Beverage
8.76
Breakfast options were nice, but a wish for more variety was noted.
Overall Experience
9.03
Generally a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:59

Property Description

Convenient Location
Situated just a 10-minute drive from LA/Ontario International Airport, TownePlace Suites by Marriott Ontario Airport in Rancho Cucamonga, California offers easy access for travelers.

Comfortable Accommodations
Each room features a kitchenette, flat-screen cable TV, and a cozy seating area. Guests can also enjoy complimentary Wi-Fi and a daily breakfast during their stay.

Relaxing Amenities
Unwind in the outdoor swimming pool and hot tub, or take advantage of the 24-hour reception and on-site launderette for added convenience.

Experience the perfect blend of comfort and convenience at TownePlace Suites by Marriott Ontario Airport. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 204 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.42
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.03
D
Diane solo_traveller us
5
Only if you have to.
Pros:

Not much.

Cons:

Noisy. Initially the AC and television were not working and maintenance had to come in - very inconvenient.
Room next door very loud at 110pm , lasting for over an hour.

2026-03-27 via Nuitee
M
Matthew solo_traveller us
10
Pros:

Easy check in, quiet, clean. Decent breakfast. Friendly and helpful staff. Great location. Good value.

Cons:

Parking fee

2026-03-22 via Nuitee
C
Contreras solo_traveller us
9
Good
Pros:

Breakfast and clean

Cons:

Noise outside of my room

2026-03-03 via Nuitee
N
Norma couple br
1
Péssima experiência. Não recomendo.
Pros:

Boa localização.

Cons:

A reserva foi confirmada com duas semanas de antecedência. O valor foi pago e debitado através do cartão de crédito. No momento do check in fui informada que minha reserva não foi confirmada. Ocorre que recebi o e-mail de confirmação e o valor pela acomodação foi pago com antecedência. Assim sendo, como o hotel pode não permitir o check in, alegando problemas com meu cartão de crédito, se a reserva já estava paga? Fui obrigada a pagar por outro quarto, porque mesmo apresentando a confirmação da reserva e do pagamento, o atendente do hotel disse que o problema somente poderia ser resolvido através do booking. Procurei o booking e nada foi resolvido. Fui informada que nāo obtiveram resposta da acomodação. Por todo o exposto, considero que os serviços prestados pelo booking e pelo hotel deixam bastante a desejar. Vou pensar duas vezes antes de utilizar novamente os serviços de ambos. É lamentável.

2026-02-28 via Nuitee
S
Sharona solo_traveller il
8
Good value, good location and will definite choose to stay again
Pros:

The breakfast typical of this type of hotel with a HUGE exception. They have stopped using styrofoam and plastics. It made a huge difference not only for the environment but also in actually eating breakfast. BTW the lovely lady in charge of the kitchen greeted everyone with a smile! Room had been updated a bit so was comfortable, it had everything you need. Plenty of free parking is a real plus to this property as well as it's location to everything.

Cons:

Since I was staying for 5 nights I thought it would have been nice to have a room with a better position and not a window partly blocked by a wall.

2026-01-19 via Nuitee
R
Ryan couple us
10
A great stay
Pros:

Very helpful and quick. The property is very clean and helpful

Cons:

Everything was great

2026-01-14 via Nuitee
R
Ryan couple us
10
2025-12-24 via Nuitee
C
Cyndie family_with_children us
4
Pros:

It was convenient

Cons:

I didn't like the fact that a dog kept barking on the 4th floor at 330amuntil 430am. And someone kept knocking on my room door from 10am until check-out every 15mins

2025-12-22 via Nuitee
R
Robert solo_traveller us
10
2025-11-08 via Nuitee
J
Julianne couple us
7
2025-10-24 via Nuitee
W
Wilson family_with_children us
9
It was a pleasant stay
Pros:

Convenient location, spacious room and functional kitchen.

2025-10-14 via Nuitee
C
Chief1980 solo_traveller us
10
Pros:

Everything the staff was kind and quick with any and all requests.

2025-10-07 via Nuitee
S
Sarahi family
10
Pros:

Place was very clean and also very spacious. Hotel offered a lot of commodities and was very close to a lot of walkable food places.

2025-09-22 via Nuitee
C
Cheryl family
8
Pros:

The room was nice and clean. The cleaning service was every other day. Worked out well for my needs

2025-09-17 via Nuitee
M
Mimi solo_traveller us
9
Pros:

I was in town for work. Check-in & check-out were a breeze, the room was spacious and had everything I needed for the couple of days I stayed like the microwave and full-size fridge (didn't use the stovetop but glad it was available!) I only ate breakfast the last day I stayed since I had no time the other days, but there were plenty of options! The location is also so convenient since there's restaurants and shops around. I wouldn't mind going back in the future.

Cons:

I was aware of the 10$ parking fee after booking so wasn't surprised at check-in, but yeah pretty pricey. There was also a random piece of bolt/nut below the A/C, and a sticky-looking stain on the corner wall that I saw when I laid down on the bed. The bed was too soft for me as well.

2025-08-19 via Nuitee
L
Luis couple us
10
2025-08-17 via Nuitee
L
Lisa family
10
Pros:

I really wish that there would be a little more breakfast options meaning different types of eggs

2025-08-04 via Nuitee
Q
Queenmi2 Family Fontana, California
10
Great trip
Pros:

Very professional and clean and respectful! Fresh breakfast everyday! Hot coffee and cold juice were a delight! Fresh water and welcoming atmosphere ! Lots of restaurants in walking distance. Additional shopping and more restaurants across the street at the mall. I also enjoyed the poolside and jacuzzi! My family also loved it! We will definitely have to go back the next time we have to go to the area.

2025-08-03 via Tripadvisor
J
Jung Su solo_traveller ca
10
2025-07-22 via Nuitee
A
alphonso
10
Pros:

The staff was very helpful. The facility and rooms were very clean

2025-07-14 via Nuitee