Los Herederos Hotel Piedras Negras

Hotels
Independent
7.2 (116 reviews)
Fuentes No. 300 Col El Mirador, Piedras Negras, COAH, 26070 , Piedras Negras , MX

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free airport transportation
Free breakfast
Smoke-free property
24-hour business center
Free self parking
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Room Quality
Value for Money

Categories

Cleanliness
7.53
The hotel was very clean.
Service
8
Staff was super nice.
Location
8.04
The area and hotel was very safe.
Room Quality
5.49
Standard quality for this hotel tier.
Amenities
7.52
I like the bar options they were great.
Value for Money
5.48
Standard quality for this hotel tier.
Food and Beverage
8.53
The complementary breakfast was amazing.
Overall Experience
7
My stay was perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:36

Property Description

Experience the perfect blend of comfort and convenience at Los Herederos Hotel Piedras Negras, your ideal getaway in the heart of the city.

Recreational Opportunities
Stay active with our 24-hour fitness center, allowing you to maintain your routine no matter the hour. Enjoy leisure opportunities that accommodate your busy lifestyle, and unwind after a busy day.

Culinary Delights
Savor delectable meals at our on-site restaurant, Los Herederos, or choose the comfort of room service. Start your day right with our complimentary buffet breakfast, served daily from 7:00 AM to 9:00 AM.

Comfort and Connectivity
Retreat to one of our 100 air-conditioned rooms featuring modern amenities like flat-screen TVs and premium bedding. Stay connected with complimentary Wi-Fi and enjoy personalized bathroom comforts to enhance your stay.

Secure your spot today at Los Herederos Hotel Piedras Negras for an unforgettable experience!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 116 reviews
Cleanliness: 7.53
Service: 8
Location: 8.04
Room Quality: 5.49
Amenities: 7.52
Value for Money: 5.48
Food and Beverage: 8.53
Overall Experience: 7
E
elizabeth
10
Pros:

There was always parking, the area and hotel was very safe, staff was super nice and place was very clean.

2025-09-30 via Nuitee
A
Angela partner
10
Pros:

The complementary breakfast was amazing. My stay was perfect. I would recommend this place to anybody because I would continue to stay there.

2025-09-06 via Nuitee
A
Angela partner
10
Pros:

It was a peaceful stay and the complementary breakfast was outstanding 100/100

2025-09-01 via Nuitee
S
Sebas family
10
Pros:

I like the bar options they were great 😃

2025-07-24 via Nuitee
N
Nancy family
6
Pros:

Si hot on the entry and on the corridors, the breakfast is bad

2025-06-22 via Nuitee
R
Rocky
6
Pros:

NA

2025-06-22 via Nuitee
G
Gregorio family
8
Pros:

Enjoyed are staying and would diffinately go back

2025-06-16 via Nuitee
N
Norma
6
Pros:

Cheep

2025-06-13 via Nuitee
L
Lourdes family
6
Pros:

Not a lot to choosr from tje breakfast buffet we requested to be moved to another room because the first one smelled like sewage then the other one the AC was not cooling enough

2025-06-08 via Nuitee
L
leonel treviño
4
Pros:

The request is for everything
The staff is very bad
And the beds are old

2025-05-23 via Nuitee
G
georgina
10
Pros:

Todo excellente..gracias por su servico

2025-05-22 via Nuitee
G
georgina
10
Pros:

Todo excellente

2025-05-22 via Nuitee
P
Paloma partner
2
Pros:

Room was ugly, I couldn’t sleep because the mattress was as hard as a rock.. the mattress also had stains like on the side, the walls need to be painted, the carpet is disgusting, the shower has mold, the TV only had 6 channels to watch.. Needed to return my key and there was no one at the front desk had to give the key to a housekeeper. The owner really needs to do better and remodel the whole property.

2025-05-19 via Nuitee
R
Rocky partner
2
Pros:

Toilet paper holder ripped off the wall and placed on the toilet lid. Cockroach’s & stains all over the bathroom. The bed was uncomfortable and there were no plugs anywhere near the bed. The free breakfast was served 7-9, but by 8 it was nearly gone and looked picked through. And the only options to eat were beans and a half a spoonful of old and slimy eggs.

However the staff was very friendly

2025-05-12 via Nuitee
R
Ramon
2
Pros:

Las alfombras de las recamaras estaban MUY sucias

2025-04-18 via Nuitee
M
Marco family
2
Pros:

Room was old and all furniture broken .
Mirror broken .
Mattress hard like a rock .
Pollow very smaal and i couldn't sleep

2025-04-14 via Nuitee
G
georgina friends
10
Pros:

Love this hotel..but they they need have enough breakfast if they advertise til 9am.. there was hardly nothing left

2025-04-07 via Nuitee
D
David family
10
Pros:

Great place, definetely will use it in the future

2025-03-29 via Nuitee
V
Verified traveler
4
Pros:

Room smelled like urine i guess because of the carpet

2025-03-26 via Nuitee
R
Rosa
8
Pros:

The only bad thing is the smell of the restroom

2025-03-18 via Nuitee