Hilton Tokyo Hotel

Hotels
Hilton Hotels & Resorts
8.7 (1680 reviews)
Shinjuku-ku, Nishishinjuku 6-6-2 , Tokyo , jp

Children allowed

Facilities

Free beach shuttle
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Cons:
Lack of Halal food options

Categories

Cleanliness
8.63
Standard quality for this hotel tier.
Service
9.1
Staff were described as super friendly, helpful, and accommodating.
Location
9.14
Centrally located in Shinjuku with easy access to the subway.
Room Quality
8.59
Rooms are spacious and equipped with fine amenities.
Amenities
8.62
Standard quality for this hotel tier.
Value for Money
8.08
Some guests felt Halal food options should be available.
Food and Beverage
8.63
Breakfast buffet had an amazing selection.
Overall Experience
8.8
Guests reported an exceptional stay with warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Amenities

The Hilton Tokyo Hotel offers a plethora of luxurious amenities, including free access to an indoor pool, sauna, and fitness centre. Guests can unwind in the hot tub, play tennis on the rooftop, or indulge in relaxation at the beauty salon.

Convenient Location

Situated overlooking Shinjuku Central Park and the Skyscraper District, the hotel is directly connected to Tochomae Subway Station. With easy access to Tokyo Metropolitan Government Building and Shinjuku Train Station, guests can explore the vibrant Shinjuku area effortlessly.

Culinary Delights

Indulge in a delectable breakfast buffet featuring Western and Japanese dishes. The hotel's restaurants offer authentic Japanese cuisine, while the bar and lounge provide a perfect setting to enjoy drinks and snacks.

Book your stay at Hilton Tokyo Hotel to experience luxury, convenience, and culinary delights all in one place.

Important information:

The hotel's free shuttle is offered from Bus Stop #21 in front of Keio Department Store at Shinjuku Station. It is available every 20-minutes from 08:20 to 21:40.

At the Executive Lounge, a smart casual dress code is strongly recommended. Attires mentioned below are strongly discouraged and may not be permitted:
- Night attire (slippers, Yukata robe, etc.)
- Gym clothes/sportswear (Tank tops, shorts, etc.)
- Beachwear (flip-flops, sandals, etc.) and visible tattoos.

The name on the credit card used for the booking should correspond to the guest staying on the property. For reservations made by a third party, you will need to present a copy of the person's ID and credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Property Video

Guest Reviews

8.7
Based on 1680 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
J
Jania solo_traveller br
10
Foi uma estadia perfeita na bela Tokyo !
Pros:

Tudo, inclusive a localização!

Cons:

Nada

2026-05-10 via Nuitee
M
Metcalfe extended_group gb
10
The Hilton Tokyo was an excellent hotel to stay for sightseeing in Tokyo, excellent rooms and very g
Pros:

Our room was spacious and very comfortable. The dining areas were lovely and food excellent. The location was central and very convenient for local transport. Concierge was very helpful in arranging taxis for us to sight see in Tokyo.

Cons:

Having to queue for breakfast was disappointing although we never queued for long.

2026-05-09 via Nuitee
Z
Zdenka solo_traveller hr
8
Was ok, hope hotel is planing to renovate rooms.
Pros:

Everything was ok.

Cons:

Room should be renovated, everything is spartan.

2026-05-09 via Nuitee
C
Catherine couple eg
7
Expensive for what you get.
Pros:

Breakfast - excellent variety
Staff - friendly

Cons:

Very very busy.
Not worth the money.

2026-05-08 via Nuitee
Z
Zaher couple au
1
2026-05-07 via Nuitee
W
WillDarnley solo_traveller it
8
2026-05-06 via Nuitee
D
david family_with_children gb
6
2026-05-06 via Nuitee
A
Anne couple au
9
Pros:

A great stay. Shuttle to Shinjuku great. Staff helpful.

2026-05-04 via Nuitee
S
Sin Kam Ruby solo_traveller hk
10
Pros:

機場巴士直接門口

2026-05-03 via Nuitee
A
Avril couple ie
8
Well located hotel with excellent staff
Pros:

The hotel is well located in the Shinjuku area and had a free shuttle bus that brings you near to the station. The staff were very helpful and kind.

Cons:

The shower wasn't that great. The showerhead was facing up quite a bit and made the bathroom very wet and was not easy to use.

2026-05-03 via Nuitee
H
hakan couple tr
10
Güzel deneyim
Pros:

Nezih, kargaşadan uzak muhitte. Bir o kadar da ulaşımı rahat. Kahvaltısı tatmin edici. Çalışanlar son derece ilgili. Shuttle imkanı olması artı değer katıyor.

2026-05-03 via Nuitee
E
Edouard couple fr
7
Très bien mais pas exceptionnel
Pros:

Personnel très sympathique et bon accueil. le petit déjeuner est bon.

Cons:

L’hôtel n’est pas très actuel et pour un 5 étoiles on peut s’attendre à des prestations de qualité supérieur. L’établissement gagnerait à moderniser les chambres.

2026-05-03 via Nuitee
L
Laurence extended_group fr
9
Très bon séjour !
Pros:

Très bon accueil. Hôtel très bien situé. Superbes restaurants. Très bon petit déjeuner.

Cons:

La salle de bains demanderait un rafraîchissement.

2026-05-02 via Nuitee
E
eyal solo_traveller il
8
Pros:

חדר נוח.
יש מקום לזוג.
קרוב לרכבת.

Cons:

אין

2026-04-29 via Nuitee
T
Trent solo_traveller us
10
Great value
Pros:

Clean great location

Cons:

Nothing

2026-04-28 via Nuitee
V
Vishal couple ch
8
It was an ok stay. We may come back.
Pros:

The breakfast and the location. Concierge staff was very kind.

Cons:

The reception staff not welcoming enough, no welcome drink either. No debriefing of the facilities. Too much time taking in the reception.

2026-04-27 via Nuitee
couple jp
10
2026-04-27 via Nuitee
S
Sonia extended_group au
9
2026-04-26 via Nuitee
V
Vetter solo_traveller fr
9
2026-04-25 via Nuitee
K
Keren solo_traveller il
9
2026-04-25 via Nuitee