Hilton Tokyo Hotel

Hotels
•
Hilton Hotels & Resorts
8.7 (1784 reviews)
Shinjuku-ku, Nishishinjuku 6-6-2 , Tokyo , jp
+81 3-3344-5111

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Cons:
Lack of Halal food options

Categories

Cleanliness
8.63
Standard quality for this hotel tier.
Service
9.1
Staff were described as super friendly, helpful, and accommodating.
Location
9.14
Centrally located in Shinjuku with easy access to the subway.
Room Quality
8.59
Rooms are spacious and equipped with fine amenities.
Amenities
8.62
Standard quality for this hotel tier.
Value for Money
8.08
Some guests felt Halal food options should be available.
Food and Beverage
8.63
Breakfast buffet had an amazing selection.
Overall Experience
8.8
Guests reported an exceptional stay with warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Amenities

The Hilton Tokyo Hotel offers a plethora of luxurious amenities, including free access to an indoor pool, sauna, and fitness centre. Guests can unwind in the hot tub, play tennis on the rooftop, or indulge in relaxation at the beauty salon.

Convenient Location

Situated overlooking Shinjuku Central Park and the Skyscraper District, the hotel is directly connected to Tochomae Subway Station. With easy access to Tokyo Metropolitan Government Building and Shinjuku Train Station, guests can explore the vibrant Shinjuku area effortlessly.

Culinary Delights

Indulge in a delectable breakfast buffet featuring Western and Japanese dishes. The hotel's restaurants offer authentic Japanese cuisine, while the bar and lounge provide a perfect setting to enjoy drinks and snacks.

Book your stay at Hilton Tokyo Hotel to experience luxury, convenience, and culinary delights all in one place.

Important information:

The hotel's free shuttle is offered from Bus Stop #21 in front of Keio Department Store at Shinjuku Station. It is available every 20-minutes from 08:20 to 21:40.

At the Executive Lounge, a smart casual dress code is strongly recommended. Attires mentioned below are strongly discouraged and may not be permitted:
- Night attire (slippers, Yukata robe, etc.)
- Gym clothes/sportswear (Tank tops, shorts, etc.)
- Beachwear (flip-flops, sandals, etc.) and visible tattoos.

The name on the credit card used for the booking should correspond to the guest staying on the property. For reservations made by a third party, you will need to present a copy of the person's ID and credit card.

Please note that maintenance work of the swimming pool will be carried out on 06/07/2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Property Video

Guest Reviews

8.7
Based on 1784 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
K
Kunal • couple • in
9
2026-08-08 • via Nuitee
T
Tamara • extended_group • jo
8
2026-08-07 • via Nuitee
S
Sofie • family_with_children • no
9
Flott hotell med alt man trenger!
Pros:

God mat, romslige rom og hyggelige ansatte. Veldig behagelig opphold.

Cons:

Bassengområdet trenger en oppgradering.

2026-08-06 • via Nuitee
L
Lauren • family_with_children • us
10
Pros:

The staff was so friendly, especially Waly.

2026-08-05 • via Nuitee
S
Smadar • couple • il
5
נחמד לא מעבר
Pros:

המיקום מעולה והמסעדות שבמלון

Cons:

מאוד מיושן החדרים ועיצוב

2026-08-03 • via Nuitee
5
524jonn • Couples • Weston, Broward County, Florida
10
Wonderful!
Pros:

We wanted to share our heartfelt appreciation for the exceptional hospitality we experienced during our stay at your property from March 6–10, 2026.
We’d especially like to recognize Waly Joner Chacon Arevalo, Journey Ambassador, for making our visit truly memorable. After a warm greeting at check-in, Waly approached us to personally introduce himself and kindly presented us with a special room key and Hilton’s Kit Kat chocolate. He went above and beyond to ensure we were upgraded to Room 2901—a thoughtful gesture that made our stay even more special.
Waking up each morning to the breathtaking view of Mt. Fuji was such a highlight. We also thoroughly enjoyed the breakfast selection and service at the Marble Lounge, and we were very impressed by the Executive Lounge team—their professionalism was on par with the Conrad.
Please extend our thanks to Waly and the entire Hilton Tokyo team for creating such a warm and memorable experience. We look forward to returning again soon.

Regards,
Shirley & Jon

2026-07-31 • via Tripadvisor
M
MAUREEN • solo_traveller • au
8
Enjoyed 5 nights in Tokyo at The Hilton. Location was good and plenty to see in and around Tokyo
Pros:

Hotel was nice and clean. In a good location and the shuttle bus was handy. Great breakfast.

Cons:

Expensive drinks in the bar.

2026-07-23 • via Nuitee
H
heymsmertz • Family • Las Vegas, Nevada
10
My favorite Hilton property ever!
Pros:

Wow! I think this may be my favorite Hilton property ever. We arrived after a long flight and were exhausted. We were met by Krislyn, Momoka and Mami, three of the kindest people I have ever met. They brought us some tea and cool towels as we were checking in. Krislyn noticed my daughter was wearing a BTS shirt and asked if she was a fan and we immediately bonded as she is also ARMY. We were so grateful for the room upgrade. The rooms were beautiful, clean and the breakfast! We literally looked forward to it every morning. Every time we would walk by the front desk, Krislyn would wave or we would stop by to chat. The bell team was amazing too! We will definitely return to this hotel on our next trip to Japan. Great location, right on a train line but far enough from the chaos. Thank you Tokyo Hilton, you were one of our favorite parts of our trip to Tokyo!

2026-07-17 • via Tripadvisor
P
Piracha • solo_traveller • pk
9
2026-07-15 • via Nuitee
A
Anitha • family_with_children • gb
10
Great hotel to stay
Pros:

Great place to stay. Staff are very friendly and helpful. Location is amazing. Just 15 minutes walk to the main Shinjuku area and they provide free shuttle bus from the hotel to the station. Highly recommend this place.

Cons:

Nothing

2026-07-11 • via Nuitee
G
GERALD • extended_group • ch
8
Bien situé et conforme au standing Hilton
2026-07-09 • via Nuitee
L
leeeO6140OL • Family • Chicago, Illinois
10
Great experience
Pros:

Had a great time, very clean and relaxed place. Great customer service.
Great food.
Lovely service.
Fast.
Understanding . Love the help with bags and all coming in and leaving Thank you, Hilton, Tokyo.

2026-07-07 • via Tripadvisor
J
jeremiahe821 • Family
10
Everything was amazing
Pros:

Loved every part of it from the room, staff was really nice better than back at home, great food, very clean hotel

2026-07-07 • via Tripadvisor
3
331delilahe • Family • Chicago, Illinois
10
SIMPLY AMAZING!
Pros:

Experience was a 10/10 . Definitely enjoyed myself. Customer service was amazing my glasses broke and they even fixed them for me. Forever grateful! And will definitely be back .
Everything was very clean, comfortable and relaxing .

2026-07-07 • via Tripadvisor
C
Cherre • family_with_children • gb
10
2026-07-07 • via Nuitee
C
Coastal04431804722 • Family • North Carolina
10
A must visit!!!
Pros:

To start, the staff were amazing!!! They were kind, helpful, happy & more. The manager, Waly went over and beyond to make sure our stay was positively unforgettable & it was for sure. I plan to come back to visit! He is a wonderful manager and knows his stuff.

The entire hotel was so beautiful!!!! Colors, modern, tech savvy, just beautiful! Omg!!!! My executive sweet was so restful and clean! Did I mention clean, lol! I have stayed in many Hiltons in the United States (as I’m from NC), but this hotel was the cleanest1 I’ve ever stayed in. If you’re contemplating going to Japan, this is the place to stay for sure. 10/10!!! Hotel is walking distance to many shopping areas in the city. Loved it!

2026-06-30 • via Tripadvisor
D
Deborah • solo_traveller • au
8
2026-06-25 • via Nuitee
C
Charmaine • couple • us
10
Excellent hotel, staff in facility and we enjoy the shuttle bus to take us to and from the train sta
Pros:

The breakfast was very good. I enjoyed the swimming pool as well. Nice gym and spa.

Cons:

A few times they sat us at a table pretty far from the breakfast buffet when there were plenty of open tables.

2026-06-24 • via Nuitee
R
RabihS956 • Couples
10
Nice hotel and you won't be disappointed! Its pricey though
Pros:

The hotel is in Shinjuku city which is about a 20 minute train ride to Tokyo city.

The staff were professional and very helpful.

The roooms were quite spacious but the view was average.

The buffet breakfast was good value. The dinner buffet was slightly pricey but was very good. Sometimes you pay a bit extra for convenience.

Definately would consider staying at this hotel if my budget allows as it was a bit on the pricey side.

2026-06-23 • via Tripadvisor
לוין • solo_traveller • il
9
2026-06-23 • via Nuitee