The Point Hotel & Spa

Hotels
7.3 (1128 reviews)
Point Road , Mossel Bay , za

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Outdated facilities
Poor value for money

Categories

Cleanliness
5.69
Multiple mentions of cleanliness issues, including musty smells and mildew.
Service
9.16
Staff were generally described as helpful and friendly.
Location
9.7
Location frequently praised for its beauty and convenience.
Room Quality
6.65
Comments on outdated furniture and issues with amenities such as musty room smells.
Amenities
6.68
Lack of adequate amenities and complaints about furniture and TV.
Value for Money
5.64
Several reviews indicate the hotel does not offer good value for the price.
Food and Beverage
7.19
Breakfast options were deemed lacking and some dining experiences were criticized.
Overall Experience
7.66
General mixed feelings about the stay, with more positive remarks on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Spectacular Ocean Views

Located below the iconic St. Blaize Lighthouse, The Point Hotel in Mossel Bay offers stunning views of the Indian Ocean from private balconies in spacious rooms. All rooms come with modern amenities including air conditioning, free WiFi, and a safe.

Culinary Delights

Indulge in unlimited drinks, snacks, and meals with a variety of dining options at the onsite Lighthouse Restaurant. From seafood dishes to buffet meals and a la carte menu choices, all prepared with fresh local ingredients, guests are in for a treat.

Relaxation and Adventure

Unwind at the Nirvana Spa with a range of beauty and body treatments, or explore nearby attractions like the historic lighthouse, natural caves, and golf courses. For the adventurous, skydiving and bungee jumping options are available close by.

Book now to experience luxury and adventure at The Point Hotel & Spa!

Important information:

Please note that payment by check is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GRJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for ZAR 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1128 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 6.68
Value for Money: 5.64
Food and Beverage: 7.19
Overall Experience: 7.66
L
Loubser solo_traveller za
10
Pros:

A lovely and neat hotel! Centrally located and perfect for exploring the town on foot. Our stay was warm, comfortable, and thoroughly enjoyable. The room was exceptionally neat, room services available, and features good bedding for a cozy night's sleep. The staff are incredibly friendly and helpful. Highly recommended if you are visiting the wonderful town of Mosselbay. Thank you Point Hotel!

Cons:

Satisfied. Car guard at night outside a recommendation.

2026-07-04 via Nuitee
D
David solo_traveller za
8
Great.
Pros:

Variety and staff support.

Cons:

Nothing really.

2026-07-03 via Nuitee
F
FALIH couple sa
10
Pros:

المكان جميل والموقع رائع والفطور جميل

2026-07-01 via Nuitee
I
Ivan couple za
8
Pleasant
Pros:

Staff

Cons:

Bed and pillows could be better. Few extra touches to the room to improve the stay

2026-06-28 via Nuitee
M
mnjilo825412 NONE
8
Room Insulation
Pros:

I wanted to bring to your attention that the walls or door passages in the room don't seem to provide enough sound insulation, as I can quite clearly hear noise (disturbing noise until they are done) coming from neighboring bedrooms. It can sometimes be a bit distracting, and I would greatly appreciate any measures that could help improve the situation. Thank you for your understanding!

2026-06-27 via Tripadvisor
L
Lyn couple za
7
Lovely location and staff excellent
Pros:

Excellent location

Cons:

Room could do with an upgrade in linen and pillows

2026-06-27 via Nuitee
R
Raul couple pe
9
2026-06-26 via Nuitee
S
Strauss couple za
9
Pleasant relaxed atmosphere.
Pros:

Beautiful see view and location

2026-06-26 via Nuitee
P
Peter couple za
8
2026-06-26 via Nuitee
J
Johan solo_traveller za
10
Pros:

For 1 night stay excelant

Cons:

Nothing

2026-06-25 via Nuitee
T
Tasneem solo_traveller za
5
2026-06-24 via Nuitee
M
Morgan solo_traveller za
8
2026-06-22 via Nuitee
C
Carl Heinrich solo_traveller za
8
2026-06-21 via Nuitee
N
Natasha solo_traveller za
8
2026-06-21 via Nuitee
M
Morgan solo_traveller za
8
2026-06-21 via Nuitee
B
Bonnetta solo_traveller za
8
Grateful
Pros:

Clean firm Queen bed, clean room and bathroom

Cons:

The duvet cover was too small for the queen sized bed, and we kept pulling each other open.
The pillows are too soft.

2026-06-19 via Nuitee
M
Mareli solo_traveller za
8
2026-06-18 via Nuitee
M
Mei couple za
9
2026-06-16 via Nuitee
P
Pieter couple za
8
2026-06-13 via Nuitee
V
Vinod family_with_children sg
5
Good for a night at Max.
Pros:

The view from the rooms. The staff were also attentive to all our needs. When we checked in the power kept tripping and they changed our room.

Cons:

The hotel feels a bit basic in decor and also a bit dated. The rooms felt damp because it’s right opposite the sea and the floors felt wet and cold. We were there in June, so it’s winter, but we also stayed in other places in hermanus that did but feel as cold and damp as it was here.

2026-06-10 via Nuitee