The Point Hotel & Spa

Hotels
7.3 (1177 reviews)
Point Road , Mossel Bay , ZA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Outdated facilities
Poor value for money

Categories

Cleanliness
5.69
Multiple mentions of cleanliness issues, including musty smells and mildew.
Service
9.16
Staff were generally described as helpful and friendly.
Location
9.7
Location frequently praised for its beauty and convenience.
Room Quality
6.65
Comments on outdated furniture and issues with amenities such as musty room smells.
Amenities
6.68
Lack of adequate amenities and complaints about furniture and TV.
Value for Money
5.64
Several reviews indicate the hotel does not offer good value for the price.
Food and Beverage
7.19
Breakfast options were deemed lacking and some dining experiences were criticized.
Overall Experience
7.66
General mixed feelings about the stay, with more positive remarks on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Spectacular Ocean Views

Located below the iconic St. Blaize Lighthouse, The Point Hotel in Mossel Bay offers stunning views of the Indian Ocean from private balconies in spacious rooms. All rooms come with modern amenities including air conditioning, free WiFi, and a safe.

Culinary Delights

Indulge in unlimited drinks, snacks, and meals with a variety of dining options at the onsite Lighthouse Restaurant. From seafood dishes to buffet meals and a la carte menu choices, all prepared with fresh local ingredients, guests are in for a treat.

Relaxation and Adventure

Unwind at the Nirvana Spa with a range of beauty and body treatments, or explore nearby attractions like the historic lighthouse, natural caves, and golf courses. For the adventurous, skydiving and bungee jumping options are available close by.

Book now to experience luxury and adventure at The Point Hotel & Spa!

Important information:

Please note that payment by check is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GRJ

Location

Guest Reviews

7.3
Based on 1177 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 6.68
Value for Money: 5.64
Food and Beverage: 7.19
Overall Experience: 7.66
P
Pierrinou • extended_group • ch
8
Bel endroit pour profiter de l'océan.
Pros:

Vue sur l'océan, terrasse.

Cons:

l'inaccessibilité du restaurant (ascenseur en panne depuis longtemps) alors que l'établissement se déclare accessible.

2026-09-19 • via Nuitee
S
SANDY • couple • za
9
The hotel was clean and neat. The view from our room was breathtaking. Lots of aqua life to see
Pros:

Breakfast was good

Cons:

Allocated parking would have been a bonus.

2026-09-17 • via Nuitee
H
Hanekom • couple • za
10
Dit was absoluut fantasies
Pros:

Fantasties

2026-09-14 • via Nuitee
N
Nadine • family_with_children • za
10
Lovely weekend getaway. Value for money
Pros:

The breakfast was great!
Location room 409 was fantastic.
The staff was VERY helpful and friendly.
We had absolutely nothing to complain about!

Cons:

Nothing

2026-09-14 • via Nuitee
B
Bryan • solo_traveller • za
10
Pros:

Location,food,staff,all very good.

Cons:

Nothing at all.

2026-09-12 • via Nuitee
L
Lesley • couple • gb
7
Staff where great, very friendly, breakfast was fine although not a lot to chose from, you did get fresh made eggs, frie
Pros:

The location was great, easy to find and within walking distance of bars and restaurants and lovely view of the sea.

Cons:

It needed an upgrade, it was cold and felt damp, our room looked over the sea but was very cold and damp it didn’t get any sun, so that didn’t help either. The bed sheets felt damp. It could just be the time of year

2026-09-10 • via Nuitee
R
Reinhard • couple • de
9
2026-09-07 • via Nuitee
L
Lynne • solo_traveller • za
8
2026-09-06 • via Nuitee
A
ANAS • couple • sa
5
مايستاهل قيمته
Pros:

فيه شطاف ومكيف بارد وحار

Cons:

قديم والنظافة وسط

2026-09-04 • via Nuitee
T
Trudel • solo_traveller • za
8
Point Hotel and Spa
Pros:

The view was one of the best things of our stay. The breakfast was world class. The personnel was super friendly and helpful. Our room was clean

Cons:

The beds in the spa were torn. Otherwise nothing to complain about

2026-09-04 • via Nuitee
A
Austine Chapfika • couple • za
10
Pros:

Grandeur, the property is well looked after. Enjoyed the scenery, and the sea view was breathtaking. This is a place I can recommend to people.

2026-09-03 • via Nuitee
N
Noreen • couple • za
5
We didn’t find the establishment worthy of a 4 star rating.
Pros:

The views was beautiful and staff friendly and efficient.

Cons:

After recommendations from staff we decided to dine in one night to try their curry. Once there we were told we could choose between chicken or fish curry. The waiter returned some time later to advise that the chef refused to cook our meal because he was preparing vegetarian curry for a couple at another table. We were shocked and very disappointed at the chef’s poor and unprofessional service.

2026-08-29 • via Nuitee
C
Christiaan • solo_traveller • za
8
2026-08-28 • via Nuitee
J
James • solo_traveller • za
9
Exceptional view
Pros:

The view and my wife could have gluten free breakfast

2026-08-27 • via Nuitee
J
Johan • solo_traveller • za
6
Pros:

Beautiful views and friendly staff

Cons:

Very old and run down. They need to spend some money on upkeeping.

2026-08-27 • via Nuitee
G
Gert • solo_traveller • za
10
2026-08-24 • via Nuitee
G
Gert • solo_traveller • za
10
2026-08-24 • via Nuitee
N
Nkosazana • couple • za
7
I had a good experience overall.
Pros:

Breakfast was great, we enjoyed it.

Cons:

The crossants were seemed abit stale, maybe they could add variety on that side of the table and also try to do something to keep the birds away that were eating there.

2026-08-24 • via Nuitee
B
Brian • solo_traveller • mu
7
2026-08-23 • via Nuitee
6
619farhanag • Couples
2
The Point Hotel & Spa Disaster Mossel Bay
Pros:

We have checked out of The Point Hotel & Spa in Mossel Bay ( Aug 21 / 2026)today…
What a beautiful location & what a dismal experience as we booked a “Honeymoon Suite” where the room had the bare minimum only a queen sized bed & 2 arm chairs and old mismatched coffee table, no accent foot carpet / No luggage Stand! / no hand towel / no vanity ear buds or shower cap / there was no Couch or even a table to sit at for room service, we ordered the room service & most of the items we asked for were out of stock/ They have advertised False Information with regards to their “Michelin Star Chef” FALSE ADVERTISING they don’t have one! it was the worst meal we have had and we only ordered a soup & a smash burger & received the wrong order…we had to ask the room service staff to get us a table on which to eat the meal & they lugged in a wet Plastic table that we used one of the ONLY two towels as a table cloth…
When we spoke to the manager Andre at breakfast this morning calling attention to the situation he looked very confused and sheepish & had no answer…The breakfast buffet was simple fare with burnt offerings for croissant and not appetising at all, the worst part of breakfast was the dirty and unhygienic state of the hot chaffing dishes, I have attached photos! The staff were the best part of the stay they were kind and apologetic and also informed us of the false advertising that they know of! The state of the hotel is shabby and looks like it’s not been refurbished since early 1990s! The Manager was as shabbily presented and looked unkempt…
In addition to this horrible situation I left with bed bug bites too..there was a baby cockroach in the bathtub but we used the shower…which was the only nice part of the room.
And aside : The staff let us know that they have to pay out their own pockets for the uniforms and that the hotel does not reimburse them for that…they don’t mind paying for them just to take off a bit every month…the wait staff & view were the nicest part of this drama!
Don’t waste your money here !

This Hotel that advertises its status as a 4 Star establishment this is just a joke! Do better & be honest! No won’t ever book here again!

2026-08-21 • via Tripadvisor