The Point Hotel & Spa

Hotels
7.3 (1092 reviews)
Point Road , Mossel Bay , za

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Outdated facilities
Poor value for money

Categories

Cleanliness
5.69
Multiple mentions of cleanliness issues, including musty smells and mildew.
Service
9.16
Staff were generally described as helpful and friendly.
Location
9.7
Location frequently praised for its beauty and convenience.
Room Quality
6.65
Comments on outdated furniture and issues with amenities such as musty room smells.
Amenities
6.68
Lack of adequate amenities and complaints about furniture and TV.
Value for Money
5.64
Several reviews indicate the hotel does not offer good value for the price.
Food and Beverage
7.19
Breakfast options were deemed lacking and some dining experiences were criticized.
Overall Experience
7.66
General mixed feelings about the stay, with more positive remarks on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Spectacular Ocean Views

Located below the iconic St. Blaize Lighthouse, The Point Hotel in Mossel Bay offers stunning views of the Indian Ocean from private balconies in spacious rooms. All rooms come with modern amenities including air conditioning, free WiFi, and a safe.

Culinary Delights

Indulge in unlimited drinks, snacks, and meals with a variety of dining options at the onsite Lighthouse Restaurant. From seafood dishes to buffet meals and a la carte menu choices, all prepared with fresh local ingredients, guests are in for a treat.

Relaxation and Adventure

Unwind at the Nirvana Spa with a range of beauty and body treatments, or explore nearby attractions like the historic lighthouse, natural caves, and golf courses. For the adventurous, skydiving and bungee jumping options are available close by.

Book now to experience luxury and adventure at The Point Hotel & Spa!

Important information:

Please note that payment by check is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GRJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for ZAR 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1092 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 6.68
Value for Money: 5.64
Food and Beverage: 7.19
Overall Experience: 7.66
R
Ralph • solo_traveller • de
10
Außergewöhnlicher Aufenthalt
Pros:

Außergewöhnlich freundliches und zuvorkommendes Personal
Sehr gute Lage mit Blick auf den Indischen Ozean
Gute Auswahl beim Frühstück
Mehrere gut Restaurants aller Preisklassen fußläufig zu erreichen

2026-05-14 • via Nuitee
T
Theo • couple • za
4
The 4 star rating expectations were not met
Pros:

Location

Cons:

As rated above

2026-05-11 • via Nuitee
R
Rhomberg Instruments • solo_traveller • za
10
2026-05-08 • via Nuitee
T
Thomas • couple • no
2
Slitt hotell med dårlig vedlikehold og fuktproblemer – kan dessverre ikke anbefales.
Pros:

Beliggenheten var grei, og personalet var hyggelige ved innsjekk.

Cons:

Hotellet fremstår svært slitt og virker ikke å ha blitt oppgradert på mange år. Det var tydelige tegn til fukt flere steder, og enkelte områder så ut til å være malt over i stedet for ordentlig utbedret. Dette ga et dårlig inntrykk av vedlikeholdet. Inneklimaet føltes fuktig, og standarden gjorde at vi ble bekymret for både komfort og hygiene under oppholdet.

2026-05-07 • via Nuitee
V
van zyl • couple • za
9
It was very nice and we enjoyed it very much. Parking however was a problem. No safe parking.
Pros:

Location perfect, breakfast was very nice.

Cons:

Nothing

2026-05-05 • via Nuitee
N
Naldi Blackbeard • solo_traveller • za
2
Disappointing stay — not deserving of a 4-star rating
Pros:

The view

Cons:

We recently stayed at Protea Hotel at The Point in Mossel and we were extremely disappointed.

The only redeeming feature is the view, which is absolutely stunning. Unfortunately, that’s where the positives end.

The moment you step onto the balcony, you’re hit with a strong smell of food and old oil, which completely ruins what should be a beautiful oceanfront experience.

The hotel is clearly in need of serious maintenance and attention. The rooms feel neglected and poorly put together. The décor is completely mismatched and unprofessional — bubblegum-blue walls, clashing artwork, outdated check-pattern chairs, and dirty curtains with no inner sheers. It feels chaotic rather than curated.

Cleanliness and finishing are below standard:
Visible dirt and wear on soft furnishings

Poor paintwork and overall upkeep

General feeling of dampness in the room

Amenities are very basic

Coffee station not properly stocked, which is unexpected for a 4-star hotel

While the bathroom fittings themselves are decent, the surrounding finishes and maintenance do not reflect a hotel of this rating.

Overall, the property has incredible potential given its location, but it is currently badly maintained and falling far short of expectations.

In its current state, it feels closer to a 2-star experience.

We were so disappointed that we left without even having breakfast and will not be returning.

2026-05-04 • via Nuitee
A
Arno • family_with_children • be
9
Geweldig uitzicht! Fijn ontbijt, groot hotel sfeer.
Pros:

Het uizicht en de ligging zijn geweldig. Wel een echt hotel, waar we tijdens de reis vaak in kleinere zaken verbleven met persoonlijke aanpak handelt het personeel hier ook meer zoals in een groot hotel. De kamer had een geweldig uitzicht, een douche en groot ligbad maakten het compleet.

Cons:

De lift was afgesloten gedurende de uren dat wij dienden uit te checken, met koffers en fietskoffer de trap af was even sukkelen en personeel schoot hierbij niet te hulp. Voor ons niet erg, voor minder mobiele mensen vast een heuse uitdaging.

2026-05-03 • via Nuitee
H
henk • couple • za
6
Great location rundown building poor food
Pros:

The location

Cons:

The food/ the state of the building

2026-04-30 • via Nuitee
A
Alex Alvarez • couple • de
10
Great view
Pros:

We loved the atmosphere and specially the view

Cons:

Hotel is a little dated. but nothing a few minor cosmetic repairs could fix.

2026-04-30 • via Nuitee
H
henk • couple • za
6
If it was not for the location this place would not survive
Pros:

The view

Cons:

Old and rundown, needs serious work everywhere. Breakfast is bad.

2026-04-30 • via Nuitee
T
Tasneem • solo_traveller • za
8
2026-04-29 • via Nuitee
J
Jen • extended_group • za
7
Only overnight but comfortable and enjoyable
Pros:

Breakfast very good. Very short stay but would return.

Cons:

A bit unclear where to park on arrival.

2026-04-29 • via Nuitee
L
Lavhelesani • solo_traveller • za
8
Beautiful views and sunrise spots 😊
Pros:

Breath taking views 🥰🥰🥰! Amazing location

Cons:

It’s a bit out dated but lovely location

2026-04-29 • via Nuitee
R
Rauf • couple • za
7
AVERAGE. LEFT A DAY EARLIER . DIDNT LIKE IT.
Pros:

BREAKFAST NEEDS MUCH IMPROVEMENT. STAFF WERE GREAT.

Cons:

TOO MUCH NOISE FROM THE RESTUARANTS TO THE ROOMS. TOO CLOSE BY.

2026-04-29 • via Nuitee
J
Jutta • solo_traveller • de
7
2026-04-23 • via Nuitee
M
Michele • couple • za
9
2026-04-22 • via Nuitee
Z
Zane • solo_traveller • za
10
Pros:

The room was comfortable and beautiful view

2026-04-20 • via Nuitee
E
Eugene • solo_traveller • za
10
Pros:

wifi was not up to standerd

2026-04-19 • via Nuitee
S
Sandy Meyer • solo_traveller • za
10
Pros:

Very very friendly staff.
Stunning views.
Breakfast delicious
Good position

2026-04-19 • via Nuitee
K
Klaus • solo_traveller • de
10
2026-04-18 • via Nuitee