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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Outdoor furniture
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Golf Resort Experience
The Macdonald Hill Valley Hotel offers a luxurious stay just 1 mile from Whitchurch. Championship Golf Courses: With 2 18-hole golf courses, including the championship level Emerald Course, golf enthusiasts can enjoy top-notch facilities and expert tuition. Relaxing Spa and Leisure Centre: Guests can unwind at the leisure centre with a pool, gym, sauna, and steam room, or indulge in a massage at the spa. Fine Dining and Pub Experience: From traditional British dishes at Borders Restaurant to casual pub food at the Lounge and Sports Bars, there's something for every palate.
Experience the ultimate blend of relaxation and recreation at Macdonald Hill Valley Hotel.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
Please note that the hotel doesn't accept any cash payments.
When booking 7 rooms or more, different policies and additional supplements may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Spacious room and comfortable.
Television channel choices. Typical poor service you see I most hotels.
We came here to play the Sapphire Course so comments apply only to that experience. Reception staff were helpful and friendly, and the club shop clean and tidy. However, it is worth noting that we tried to wash our hands after visiting the gents toilet but none of the taps worked. In hindsight, we should have taken that as an omen.
Out on the course, the state of disrepair was obvious. Tee boxes were worn, muddy, and uneven, and in most cases it felt like the tee box markers were positioned off the obvious target line to the fairways and greens. Due to poor trimming of trees, many tee shots needed a draw or a fade. You shouldn't be penalised for hitting a straight shot.
Fairways were in pretty good condition, but we found some distances questionable.
Greens were poor, and we found animal scrapings on many of the surfaces.
I think the course is best described as "target golf", but better tee boxes and better greens are required to make this enjoyable. I felt that the course was slightly overpriced for the condition.
Scenery
Nothing
Great golf course and great service to all workers hotel cleaners and the golf shop staff and bar staff make you feel very welcome to the complex
Nothing with my stay
Lovely clean property and a comfortable stay
The hotel is very dated with such expensive Food and beverage costs. I can’t explain how disappointed we were.
Main concerns were the cleanliness in the bedroom and bathroom
The management team of this hotel need to take a hard look at their management skills because for sure it’s failing.
Taking aside the hotel needing a refurbishment this does not stop poor cleaning standards
Convenient
Look under the rim of the toilet!!!
Only one pillow
No tea making facilities
Food ran out at breakfast
Receptionist at main desk was very helpful. Handy location for a wedding nearby.
No sockets beside beds, no mini bars in room and poor breakfast.
The staff were very, very friendly. I had a lovely walk around the two golf courses. I had a sandwich in the bar that was perfectly little and I enjoyed my stay. Oh, and I had a very nice massage in the spa.
Nice comfortable bedroom. Friendly staff
Very expensive drinks. Could have been more choice offered for the continental breakfast.
Lovely grounds and pool
Restaurant food was extremely overpriced and poor quality.
Room was very dated and not overly clean for a 4star
Easy walk from train station with scenic path through golf course. Comfortable spacious room. Fantastic swimming pool with lots of natural light and not busy with people, good gym, friendly staff. Tasty sandwiches still available just after 9pm from bar.
Breakfast only average with limited buffet and no black pudding available at the time with the cooked breakfast!
The staff were friendly and helpful
My husband left his phone in room and a member of staff drove to train station to get it to us! Went above and beyond to help
Rooms were tired and shabby but a good size
Breakfast was poor for the price
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