Spark by Hilton Brockville

Hotels
•
Spark by Hilton
8.4 (453 reviews)
7789 Kent Boulevard , Brockville , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast options
Convenient location
Cons:
Noisy room
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.79
Some concerns about the cleanliness of the bathroom; dirty floors reported.
Service
9.26
Friendly service mentioned, with one exemplary staff member noted for exceptional service.
Location
9.3
Location praised for its convenience and proximity to restaurants.
Room Quality
7.75
The room was described as comfortable, but concerns about noise and lack of basic amenities noted.
Amenities
7.78
Amenities like the fridge and heater deemed noisy; lack of slippers mentioned.
Value for Money
8.24
Good price point, but some services lacking, affecting perceived value.
Food and Beverage
8.79
Breakfast options found to be satisfactory and enjoyed.
Overall Experience
8.26
Experience varied, with notable positives but significant service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:19

Property Description

Convenient Location:
Situated just off the MacDonald-Cartier Freeway and close to Brockville city centre, Travelodge Brockville offers easy access to both the highway and local attractions.

Comfortable Accommodations:
Enjoy amenities such as free Wi-Fi, cable TV, a refrigerator, and an in-room coffee maker in every room, ensuring a comfortable stay for all guests.

On-Site Facilities:
Take advantage of the hotel's exercise room, 24-hour business centre, and helpful front desk staff available around the clock, catering to all your needs during your stay.

Book your stay at Travelodge Brockville now to experience convenience, comfort, and excellent service all in one place.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A $15 fee is applied for accepted pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: XBR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 453 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
Émilie • extended_group • ca
9
Très satisfaisant
Pros:

La personne à l’accueil était très gentille et soucieuse de bien faire. La chambre était moderne et plutôt confortable.

Cons:

La salle de déjeuner est trop petite.

2026-07-03 • via Nuitee
E
Effie BM • solo_traveller • il
8
2026-07-02 • via Nuitee
G
Gladys • solo_traveller • ca
3
Pros:

You were overbooked and we were transferred to the Hampton Inn
.
As we did not stay with you I cannot comment good/bad and so have marked all questions as POOR

2026-07-02 • via Nuitee
S
Sylvie • couple • ca
7
appréciable
Pros:

Réception rapide
bon matelas
belle chambre, bien climatisée
bon déjeuner

Cons:

la propreté de la douche, elle était vraiment sale, j'ai placé une serviette sur le plancher de la douche

2026-07-02 • via Nuitee
J
Jennifer • solo_traveller • ca
9
Pros:

Clean rooms
Friendly staff. Good breakfast

2026-07-02 • via Nuitee
J
Jim • solo_traveller • ca
10
Very happy
Pros:

Good price,friendly staff

Cons:

Comfort,location good price

2026-06-30 • via Nuitee
G
Genevieve • solo_traveller • ca
9
2026-06-29 • via Nuitee
I
Isabelle • couple • ca
9
2026-06-26 • via Nuitee
S
Sue • couple • ca
7
2026-06-25 • via Nuitee
L
Laura • family_with_children • ca
9
Pros:

Front desk staff was very helpful and accommodating, room was clean and comfortable.

2026-06-25 • via Nuitee
N
Nova • couple • ca
10
2026-06-24 • via Nuitee
A
Andrew • family_with_children • ca
8
Pros:

Nice and close to highway 401. Friendly staff.

2026-06-22 • via Nuitee
B
Barb • solo_traveller • ca
10
Pros:

Friendly staff, comfortable room,

Cons:

Nothing

2026-06-20 • via Nuitee
A
Alan • extended_group • ca
9
Pros:

Wonderful staff, breakfast was adequate for our needs. It's a budget hotel so don't expect a sumptuous feast!

2026-06-19 • via Nuitee
N
Nancy • solo_traveller • ca
4
A room staff member needs to be let go - "Terry". I was told she had been a problem for years.
Pros:

The room was clean and the wifi was good. I travel for work.

Cons:

"Terry", a room cleaning staff member, was incredibly loud and rude, and encouraged the front desk manager to enter my room before check out (with me in it, and terribly shocked), she set him up! SAhe had knocked on my door earlier (9am) to have me vacate the room!

2026-06-18 • via Nuitee
J
John R Couture • solo_traveller • ca
8
Pros:

The hotel was clean and close to restaurants

Cons:

The extra charge to have my dog stay.

2026-06-18 • via Nuitee
L
Lydia • couple • ca
7
It was adequate for a quick stop.
Pros:

It was located close to the highway.

Cons:

Bathroom shower had something (maybe mold) around the shower pan.
Breakfast there were no plates, no eggs and only one toaster working.

2026-06-16 • via Nuitee
V
Viviane Lise • solo_traveller • ca
8
Pros:

The breakfast is amazing and the staff is friendly

Cons:

The room wasn't very clean. The mirror in the room wasn't clean, bugs in the floor

2026-06-15 • via Nuitee
S
Stephanie • solo_traveller • ca
10
2026-06-14 • via Nuitee
H
Harald • couple • de
7
2026-06-14 • via Nuitee