Mercure Nottingham Sherwood

Hotels
•
Mercure
8.4 (5775 reviews)
296 Mansfield Rd , Nottingham , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with heating
Inconsistent service
Room service quality

Categories

Cleanliness
8.1
Although the hotel was noted as clean, several reviews mentioned issues with odors and outdated facilities.
Service
8.8
Most guests had positive remarks about staff friendliness, though there were isolated incidents of rudeness.
Location
9.1
The hotel location received high praise from multiple guests, being conveniently positioned.
Room Quality
8.1
Rooms were clean and comfy but some reported issues like no heating and dated decor.
Amenities
8.3
Spa facilities were expected but limited hours disappointed some guests; however, other amenities received positive feedback.
Value for Money
8.6
General agreement on decent pricing but complaints about high food and drink costs.
Food and Beverage
7.6
Mixed reviews, with some guests enjoying breakfast but others criticizing room service quality.
Overall Experience
8.6
Overall a positive experience reflected by several guest's recommendations despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:45

Property Description

Modern Rooms with Amenities
The Mercure Nottingham Sherwood offers modern rooms equipped with flat-screen TVs, tea/coffee facilities, and private bathrooms with walk-in showers for a comfortable stay.

Health Club and Leisure Facilities
Guests can enjoy complimentary access to the Health Club, featuring fitness facilities, an indoor swimming pool, and a steam room, perfect for relaxation and staying active during the stay.

Dining and Entertainment Options
Indulge in a diverse menu at the Sherwood Restaurant & Bar, sip on international drinks at the hotel's bar with a pool table, and enjoy the convenience of 24-hour room service for a delightful dining experience.

Book your stay at Mercure Nottingham Sherwood for a perfect blend of comfort, leisure, and entertainment.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 5775 reviews
Cleanliness: 8.1
Service: 8.8
Location: 9.1
Room Quality: 8.1
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
L
Linda • solo_traveller • gb
4
2026-03-28 • via Nuitee
B
Bolam • couple • gb
6
2026-03-28 • via Nuitee
W
Waheed • extended_group • gb
5
2026-03-28 • via Nuitee
M
Malaki • couple • gb
6
Pros:

Comfortable

Cons:

Television remote didn't work
Plugs didn't drain
Window didn't work

2026-03-28 • via Nuitee
L
Lateisha • couple • gb
9
2026-03-28 • via Nuitee
L
Luke • couple • gb
5
2026-03-28 • via Nuitee
S
Sherisse • solo_traveller • gb
7
2026-03-28 • via Nuitee
B
Brian • couple • gb
6
We choose to stay for the locality but some rooms require an update
Pros:

Location is good for the city centre and attending theatre/shows

Cons:

Breakfast was ok but could be better. Choice of fresh fruit limited and yoghurt not pleasant (sour/tart taste) Cooked items only just warm enough - not hot. Room tired, bathroom needed attention and loose spot-light hanging from ceiling.

2026-03-28 • via Nuitee
A
Alecia • couple • gb
7
It was decent, the room we stayed in wasn’t very clean but since we were literally only sleeping there for one night it
Pros:

Not too far out from the centre

Cons:

For the money the lounge area toilets were not kept clean & the bedroom we stayed in wasn’t clean

2026-03-26 • via Nuitee
J
Johanna • couple • gb
6
Good location but poor facilities and tierd
Pros:

We got upgraded to a suit which was great! The price was pretty cheep

Cons:

The rooms were tired and the breakfast buffet wasn’t fantastic. The car park isn’t explained properly so I think we overpaid. Sauna wasn’t working and heating not working properly

2026-03-26 • via Nuitee
P
Precious • couple • gb
10
2026-03-26 • via Nuitee
E
Emma • couple • gb
5
Ok but disappointed with the room
Pros:

Good location and has a pool and spa. Clean.

Cons:

Room was small and hardly any storage or space to put toiletries. Ok for 1 night but not for a longer stay. Bed not comfy and pillows were flat

2026-03-26 • via Nuitee
B
Billy • couple • gb
8
2026-03-24 • via Nuitee
G
Genny • extended_group • gb
7
On the whole my stay was pleasant and I really enjoyed the breakfast and the dinner.
Pros:

I liked the staff eve though over stretched as it was very busy, they were patient and treated us like valuable customers. I wanted an iron and the lady at the reception brought one to my room promptly. I enjoyed the full English breakfast and the sausages were very yummy. The sunny side eggs was just like I wanted it and the environment was very welcoming and pleasant. I saw some dog owners and it was good the hotel accomodated for them too.

Cons:

The bed was ok but the room was smaller than expected with mot much room to move around.

2026-03-23 • via Nuitee
E
earth angel • solo_traveller • gb
5
Staff were amazing pity about dressing gowns and having to pay for expensive room and no dressing go
Pros:

This was the second night I stayed after a horrible encounter with staff yesterday the staff on today were exception of totally different the manager was lovely the receptions staff was so accommodating but there was still no dressing gowns available so I paid for two nights but no dressing gowns meant no swimming so although I paid for a more expensive room with dressing gowns I didn't get that kind of stay

Cons:

So although I paid for a more expensive room with dressing gowns I didn't get that kind of stay in there I didn't like that I paid and didn't get what was promised

2026-03-23 • via Nuitee
M
Milly • couple • gb
5
2026-03-23 • via Nuitee
E
earth angel • solo_traveller • gb
1
Pros:

I paid for a privilege room and there was no dressing gowns so unable to go swimming staff was very rude when I arrived telling me I didn't have a book in several times not explaining a new rule of this positive properly and just demanding it then I asked to check with a manager and the manager then bought my personal experience of losing my son into this total violation I think that was out of order it had nothing to do with my son it had to do with customer care and explaining things properly when somebody doesn't understand and has PTSD and dishonor healing journey

Cons:

I didn't feel like I was listening to and I was told I can always go somewhere else I have to stay at this hotel because I have to prepare myself for meetings involving 400 families and a lot of past trauma the meetings are held in the hotel so it's very important that I am not triggered or upset over silly little things that could just be explained when I didn't understand I felt I had to close my mouth and not complain because they would have choked me out the hotel I love staying here

2026-03-23 • via Nuitee
N
Nicola • extended_group • gb
8
Ver nice , would stay again if I visit again
Pros:

Pleasant and comfortable beds

Cons:

The toilets by the restaurant were very dirty and had no toilet roll

2026-03-23 • via Nuitee
A
Amanda • couple • gb
8
Relaxing
Pros:

Food in restaurant, rooms and facilities very clean.

Cons:

Charged £12 for car park others only charged £6. Large queue at check in. We have visited before and the cocktails were excellent but this time very hit and miss.

2026-03-23 • via Nuitee
A
Arthur • solo_traveller • gb
8
We were attending an 80th birthday function which was very good. The food was excellent and the service wa great. Our on
Pros:

It was a very cosy and intimate experience and service and amenities were ok.

Cons:

The rooms (by Jove) were very small and uncomfortable. There wasn’t much space to move around and dressing up for both my wife and I was a real struggle. It definitely wasn’t value for money.

2026-03-23 • via Nuitee