Quality Express Inn & Suites

Hotels
5.4 (194 reviews)
161 Hospitality Lane , Mineralwells , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor service at check-in

Categories

Cleanliness
3.79
There are mentions of lingering odors and issues with room cleanliness.
Service
6.76
Some positive experiences mentioned with staff, though there are complaints about check-in service.
Location
7.3
Conveniently located near restaurants and shopping.
Room Quality
3.75
Multiple complaints about the condition of rooms and amenities.
Amenities
5.78
Basic amenities noted, but some issues with the stated quality.
Value for Money
6.24
Some reviews indicate it is a decent value, but concerns about room conditions may impact perception.
Food and Beverage
4.79
No specific mentions; rated average.
Overall Experience
4.76
Mixed reviews with significant negative sentiment impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:17

Property Description

Modern Accommodation with Free WiFi
Discover comfort and convenience at Q Express Inn & Suites in Mineralwells. Our 2-star hotel offers air-conditioned rooms with free WiFi, ensuring you stay connected throughout your visit. Each room features a private bathroom, wardrobe, desk, and a flat-screen TV for your enjoyment. Upgrade your stay with a room that includes a balcony, perfect for relaxing after a long day.

Convenient Amenities
Experience a seamless stay with our 24-hour front desk and on-site ATM for your convenience. Whether you're here for business or leisure, our hotel is designed to cater to all your needs. Don't worry about keeping your beverages cool; all guest rooms are equipped with a fridge for your refreshment.

Ideal Location
Located just 21 km from Mid-Ohio Valley Regional Airport, reaching your accommodation has never been easier. Explore the beauty of Mineralwells knowing you have a comfortable retreat awaiting you at Q Express Inn & Suites.

Book your stay now at Q Express Inn & Suites for a memorable experience in Mineralwells.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PKB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 194 reviews
Cleanliness: 3.79
Service: 6.76
Location: 7.3
Room Quality: 3.75
Amenities: 5.78
Value for Money: 6.24
Food and Beverage: 4.79
Overall Experience: 4.76
J
Jacob solo_traveller us
8
Easy on the wallet, but you get what you pay for.
Pros:

Mostly quiet, everybody minds their own business for the most part. Close to the interstate and restaurants, stores, etc.

Cons:

No smoking at all anywhere in the building, which I guess is normal these days. Harassed one evening for sitting in my car on my phone. I guess they didn't realize I was a guest at first. No coffee or breakfast.

2026-07-11 via Nuitee
S
studer solo_traveller us
7
Pros:

It was ok.but needs wake up call room service or alarm clocks.

Cons:

Service was ok.did not like that they advertise a pool in hot tubes but they do not have any at all.

2026-07-09 via Nuitee
P
Perry solo_traveller us
7
2026-06-09 via Nuitee
L
Logan solo_traveller us
6
2026-04-19 via Nuitee
R
Rucker couple us
6
2026-04-15 via Nuitee
M
Morrison couple us
9
Pros:

Bed was comfy staff was excellent television was good size and picture.

Cons:

Ice machines were down

2026-03-30 via Nuitee
C
Christopher extended_group us
1
Trash
Pros:

Nothing

Cons:

Everything! They moved us to a dirty broken down room due to a service animal. They aren’t supposed to do that by law. Also there are cockroaches. And when I asked you guys to help with the issue, you spit in my face with 11.42 in credits. I and anyone I know will never use you or them for travel ever again.

2026-03-17 via Nuitee
M
Michael solo_traveller us
4
Pros:

Location

Cons:

Bugs

2026-02-28 via Nuitee
K
Kla couple us
2
Definitely wish could get a tour before booking. PICTURES ARE DECEIVING
Pros:

Not to to busy

Cons:

The location was just dark and dingy.
Rooms look like something from 1950
Old old fashion. Needs some serious updates

2026-02-23 via Nuitee
E
Elaine couple us
6
Pros:

The heat worked and the water worked.

Cons:

0 The bed was like sleeping on a floor. Work needs to be done inside the room.

2026-01-01 via Nuitee
C
Chris solo_traveller us
7
2025-11-19 via Nuitee
B
Biery couple us
10
Pros:

It's a nice hotel for the price. It's easy to get to off the interstate. It's close to restaurants and some shopping.

Cons:

There's an over all lingering oder of smoke (cigarette and other recreational smoke) in the entrance. The room didn't smell too bad.

2025-11-17 via Nuitee
A
Andras solo_traveller us
4
Pros:

Quiet great cleaning and maintenance staff !!!!

Cons:

I put all Info in to booking dit com made reservations and called ahead get there then system down and pay here then I had pay extra day for what originally was 70cbeaper and after I paid 2 nd to.e they tried running my car 3 more times

2025-11-02 via Nuitee
K
Knicely couple us
6
2025-10-24 via Nuitee
S
stroud couple us
10
2025-10-19 via Nuitee
K
Kaitlin couple us
10
2025-10-13 via Nuitee
R
Rob partner
10
Pros:

We Enjoyed our Visit!

2025-10-10 via Nuitee
G
Gilbert partner
4
Pros:

Linens not satisfactory.

2025-10-02 via Nuitee
R
ray family
8
Pros:

Wi-fi was excellent. Very quiet.

2025-09-21 via Nuitee
K
Kimberly partner
2
Pros:

Room not as advertised. Stains on the wall and carpet. The bed wasn't even made with a proper bed liner. Just another top sheet not tucked in. Went to Hilton instead.

2025-09-21 via Nuitee