Quality Express Inn & Suites

Hotels
5.4 (198 reviews)
161 Hospitality Lane , Mineralwells , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor service at check-in

Categories

Cleanliness
3.79
There are mentions of lingering odors and issues with room cleanliness.
Service
6.76
Some positive experiences mentioned with staff, though there are complaints about check-in service.
Location
7.3
Conveniently located near restaurants and shopping.
Room Quality
3.75
Multiple complaints about the condition of rooms and amenities.
Amenities
5.78
Basic amenities noted, but some issues with the stated quality.
Value for Money
6.24
Some reviews indicate it is a decent value, but concerns about room conditions may impact perception.
Food and Beverage
4.79
No specific mentions; rated average.
Overall Experience
4.76
Mixed reviews with significant negative sentiment impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:17

Property Description

Modern Accommodation with Free WiFi
Discover comfort and convenience at Q Express Inn & Suites in Mineralwells. Our 2-star hotel offers air-conditioned rooms with free WiFi, ensuring you stay connected throughout your visit. Each room features a private bathroom, wardrobe, desk, and a flat-screen TV for your enjoyment. Upgrade your stay with a room that includes a balcony, perfect for relaxing after a long day.

Convenient Amenities
Experience a seamless stay with our 24-hour front desk and on-site ATM for your convenience. Whether you're here for business or leisure, our hotel is designed to cater to all your needs. Don't worry about keeping your beverages cool; all guest rooms are equipped with a fridge for your refreshment.

Ideal Location
Located just 21 km from Mid-Ohio Valley Regional Airport, reaching your accommodation has never been easier. Explore the beauty of Mineralwells knowing you have a comfortable retreat awaiting you at Q Express Inn & Suites.

Book your stay now at Q Express Inn & Suites for a memorable experience in Mineralwells.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PKB

Location

Guest Reviews

5.4
Based on 198 reviews
Cleanliness: 3.79
Service: 6.76
Location: 7.3
Room Quality: 3.75
Amenities: 5.78
Value for Money: 6.24
Food and Beverage: 4.79
Overall Experience: 4.76
W
Walden couple us
7
2026-09-12 via Nuitee
M
Mark solo_traveller us
1
It’s sad checked out early. She got a refund they had cockroaches and smelled like cigarettes
Pros:

Nothing I they had cockroaches and I had to leave check out early because of it

Cons:

Everything smelled like smoke they had bugs cockroaches that were very uncomfortable. Wish I was able to get a refund.

2026-09-07 via Nuitee
C
Collin solo_traveller us
4
2026-08-25 via Nuitee
C
Chris couple us
6
2026-08-25 via Nuitee
J
Jonathan couple us
1
2026-08-21 via Nuitee
J
Jacob solo_traveller us
1
Very disappointed.
Pros:

I had stayed in the exact same room only a couple weeks prior, and I was horribly disappointed this time. The room was dirty, smelled like freshly cooked Chinese food, and the bed sheets were covered in stains. This was after it took like 30 minutes just to check in with my online reservation.

Cons:

I'm still waiting for a resolution to my cancellation. We were told by the receptionist that our payment would be refunded in full, after she apologized for the rooms condition. Also, I forgot to mention the TV had audio but no video for any channels. This was in addition to the other things I previously mentioned. The owner seems to not care much, and was quite rude the last time I spoke to him.

2026-08-03 via Nuitee
J
Jacob solo_traveller us
8
Easy on the wallet, but you get what you pay for.
Pros:

Mostly quiet, everybody minds their own business for the most part. Close to the interstate and restaurants, stores, etc.

Cons:

No smoking at all anywhere in the building, which I guess is normal these days. Harassed one evening for sitting in my car on my phone. I guess they didn't realize I was a guest at first. No coffee or breakfast.

2026-07-11 via Nuitee
S
studer solo_traveller us
7
Pros:

It was ok.but needs wake up call room service or alarm clocks.

Cons:

Service was ok.did not like that they advertise a pool in hot tubes but they do not have any at all.

2026-07-09 via Nuitee
P
Perry solo_traveller us
7
2026-06-09 via Nuitee
L
Logan solo_traveller us
6
2026-04-19 via Nuitee
R
Rucker couple us
6
2026-04-15 via Nuitee
M
Morrison couple us
9
Pros:

Bed was comfy staff was excellent television was good size and picture.

Cons:

Ice machines were down

2026-03-30 via Nuitee
C
Christopher extended_group us
1
Trash
Pros:

Nothing

Cons:

Everything! They moved us to a dirty broken down room due to a service animal. They aren’t supposed to do that by law. Also there are cockroaches. And when I asked you guys to help with the issue, you spit in my face with 11.42 in credits. I and anyone I know will never use you or them for travel ever again.

2026-03-17 via Nuitee
M
Michael solo_traveller us
4
Pros:

Location

Cons:

Bugs

2026-02-28 via Nuitee
K
Kla couple us
2
Definitely wish could get a tour before booking. PICTURES ARE DECEIVING
Pros:

Not to to busy

Cons:

The location was just dark and dingy.
Rooms look like something from 1950
Old old fashion. Needs some serious updates

2026-02-23 via Nuitee
E
Elaine couple us
6
Pros:

The heat worked and the water worked.

Cons:

0 The bed was like sleeping on a floor. Work needs to be done inside the room.

2026-01-01 via Nuitee
C
Chris solo_traveller us
7
2025-11-19 via Nuitee
B
Biery couple us
10
Pros:

It's a nice hotel for the price. It's easy to get to off the interstate. It's close to restaurants and some shopping.

Cons:

There's an over all lingering oder of smoke (cigarette and other recreational smoke) in the entrance. The room didn't smell too bad.

2025-11-17 via Nuitee
A
Andras solo_traveller us
4
Pros:

Quiet great cleaning and maintenance staff !!!!

Cons:

I put all Info in to booking dit com made reservations and called ahead get there then system down and pay here then I had pay extra day for what originally was 70cbeaper and after I paid 2 nd to.e they tried running my car 3 more times

2025-11-02 via Nuitee
K
Knicely couple us
6
2025-10-24 via Nuitee