Malmaison Oxford

Hotels
Frasers Hospitality
8.6 (5124 reviews)
3, Oxford Castle, New Road , Oxford , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Unique hotel experience
Great location
Cons:
Heating issues
Food quality inconsistencies
Room comfort

Categories

Cleanliness
8.23
Some reviews mentioned issues with room heating and general wear in certain rooms.
Service
9.2
Staff were consistently noted as friendly and helpful throughout multiple reviews.
Location
9.24
Multiple reviews highlighted the excellent and unique location of the hotel.
Room Quality
8.19
Several guests mentioned issues with room comfort and heating.
Amenities
8.72
The hotel offers various amenities, though some mentioned limitations on entertainment options.
Value for Money
8.68
Guests felt that while the hotel is pricey, the experience is generally worth it.
Food and Beverage
7.73
Food quality, especially during special occasions, was mentioned as lacking.
Overall Experience
8.8
Overall, guests enjoyed their stay and appreciated the unique aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:58

Property Description

Luxurious Boutique Hotel in Historic Oxford

Stylish Accommodation: Indulge in the unique luxury of our converted Victorian prison rooms featuring power showers, mood lighting, and satellite TV.

Gastronomic Delights: Experience the divine brasserie and 2 bars offering a culinary journey within the fabulous original architecture of Malmaison Oxford.

Convenient Amenities: Enjoy free Wi-Fi throughout the property, full cooked or continental breakfast options, and the availability of wired internet in your room for a seamless stay.

Book now to experience a captivating blend of history and luxury at Malmaison Oxford!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

0-4 years old – Breakfast Complimentary/
5- 11 years old – Breakfast charged at 50% full price/
12 and over breakfast charged at full adult price.
Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

From 29 October 2025, a £5 daily congestion charge will apply to cars driving through central Oxford – please check if you need a permit.

There is a limit of 30 onsite parking spaces at the hotel which must be booked in advance by contacting the hotel to the contact number provided on the confirmation after booking. The charge is GBP 34 for an overnight stay from 15:00 until 12:00 the next day. Spaces are subject to availability and must be booked prior to your stay in order to guarantee a reserved space. You will be asked to leave your keys with our reception team upon arrival. Please contact the hotel for further details. Valet parking is also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies . Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 34 per day.

Location

Guest Reviews

8.6
Based on 5124 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
A
Alison extended_group gb
10
2026-05-23 via Nuitee
K
Kelly couple be
8
Pros:

The location

Cons:

No possibility to open windows in room

2026-05-22 via Nuitee
A
Andrew couple gb
2
Not suitable grossly overpriced
Pros:

Xxxxxxxxx

Cons:

Xxxxxxxx

2026-05-22 via Nuitee
G
Grant couple gb
9
2026-05-21 via Nuitee
F
Foley couple us
10
Very memorable hotel with excellent accomodations.
Pros:

The hotel is an experience! It is an old prison and they have cleverly styled it to be comfortable and updated but maintain some of the prison character. The ceilings are vaulted, walls thick and some high original windows. Comfortable bed, lovely shower and soaking tub and nice in room amenities.
The staff was extremely friendly and helpful. Location is right in Oxford, so close to the colleges, shopping, museums and the train station. We had dinner in the restaurant which was very tasty.

2026-05-21 via Nuitee
B
Bernadette solo_traveller fr
9
Pros:

L'emplacement, l'originalité, la propreté, le confort, l'amabilité du personnel.

2026-05-21 via Nuitee
S
shaun solo_traveller gb
9
2026-05-20 via Nuitee
D
David couple gb
9
Would recommend
Pros:

Excellent

Cons:

Restaurant closed too early

2026-05-19 via Nuitee
H
Helen couple gb
9
Amazing time , beautiful hotel. This is the full package .
Pros:

We have just got back from a wonderful stay at MalMaison in Oxford. Staff have been exemplary. From our first meeting with The young gentleman who did our Valet parking . Sorry don’t know his name put wore flat cap . To The lady on reception who helped us get to the hotel after getting stuck in Oxford with our sat-nav .
Great service at the restaurant and bar with great food and the breakfast was fabulous , great selection of food and well worth the money. Rooms were lovely and the decor was beautiful. Would highly recommend this hotel and would definitely go back if staying in Oxford again, shout out to The bar manager, who pours a mean cocktail and her staff , especially Alex who was a very attentive server on both days we went in the bar . We enjoyed it that much we stayed a lot longer than we had planned and ended up having our meal there ,when we had planned to go out 🫢

Cons:

Everything from the decor , to the rooms, staff and food . 5 stars from us.

2026-05-19 via Nuitee
A
Alain couple ca
8
2026-05-17 via Nuitee
M
Mark couple ch
8
2026-05-17 via Nuitee
R
Richard solo_traveller gb
10
Pros:

We liked the atmosphere and cleanliness and the way the room was set out,the staff were perfect and polite and very helpful.

Cons:

Nothing

2026-05-16 via Nuitee
C
Claire couple gb
7
2026-05-16 via Nuitee
S
Sandra solo_traveller lu
9
2026-05-16 via Nuitee
M
Marie couple gb
8
2026-05-16 via Nuitee
K
Kelly couple us
9
Pros:

It was a fun and beautiful place to stay. The dinner was our best from all our meals elsewhere!

2026-05-14 via Nuitee
R
Roberta couple it
9
Oxford, una bella scoperta
Pros:

L’accoglienza dello staff e il fatto che fosse una struttura super particolare. La camera era molto confortevole. L’albergo è proprio al centro di Oxford quindi si può raggiungere tutto comodamente a piedi

Cons:

Parcheggio troppo caro anche se comodissimo

2026-05-14 via Nuitee
S
Soledad couple ar
10
Hotel de pelicula
Pros:

Espectacular edificio! Super bien ubicado para recorrer Oxford

2026-05-13 via Nuitee
P
Philip couple gb
8
Would return and try a diffent room.
Pros:

Breakfast was excellent
Location was ideal

Cons:

During the night sound of machinery/fans disturbed our sleep

2026-05-12 via Nuitee
S
Stephen couple gb
6
Room was only adequate. Nothing special.
Pros:

Location and unique character.

Cons:

Overpriced.

2026-05-12 via Nuitee