Malmaison Oxford

Hotels
Frasers Hospitality
8.6 (5155 reviews)
3, Oxford Castle, New Road , Oxford , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Unique hotel experience
Great location
Cons:
Heating issues
Food quality inconsistencies
Room comfort

Categories

Cleanliness
8.23
Some reviews mentioned issues with room heating and general wear in certain rooms.
Service
9.2
Staff were consistently noted as friendly and helpful throughout multiple reviews.
Location
9.24
Multiple reviews highlighted the excellent and unique location of the hotel.
Room Quality
8.19
Several guests mentioned issues with room comfort and heating.
Amenities
8.72
The hotel offers various amenities, though some mentioned limitations on entertainment options.
Value for Money
8.68
Guests felt that while the hotel is pricey, the experience is generally worth it.
Food and Beverage
7.73
Food quality, especially during special occasions, was mentioned as lacking.
Overall Experience
8.8
Overall, guests enjoyed their stay and appreciated the unique aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:58

Property Description

Luxurious Boutique Hotel in Historic Oxford

Stylish Accommodation: Indulge in the unique luxury of our converted Victorian prison rooms featuring power showers, mood lighting, and satellite TV.

Gastronomic Delights: Experience the divine brasserie and 2 bars offering a culinary journey within the fabulous original architecture of Malmaison Oxford.

Convenient Amenities: Enjoy free Wi-Fi throughout the property, full cooked or continental breakfast options, and the availability of wired internet in your room for a seamless stay.

Book now to experience a captivating blend of history and luxury at Malmaison Oxford!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

0-4 years old – Breakfast Complimentary/
5- 11 years old – Breakfast charged at 50% full price/
12 and over breakfast charged at full adult price.
Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

From 29 October 2025, a £5 daily congestion charge will apply to cars driving through central Oxford – please check if you need a permit.

There is a limit of 30 onsite parking spaces at the hotel which must be booked in advance by contacting the hotel to the contact number provided on the confirmation after booking. The charge is GBP 34 for an overnight stay from 15:00 until 12:00 the next day. Spaces are subject to availability and must be booked prior to your stay in order to guarantee a reserved space. You will be asked to leave your keys with our reception team upon arrival. Please contact the hotel for further details. Valet parking is also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies . Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 34 per day.

Location

Guest Reviews

8.6
Based on 5155 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
S
Simon couple gb
9
lovely
Pros:

great cell and central location

Cons:

Full english breakfast used poor quality beans and bland eggs

2026-06-06 via Nuitee
M
MAS540 solo_traveller fr
9
2026-06-06 via Nuitee
M
Mary couple gb
6
Pros:

Lovely staff

Cons:

Under renovation no lift and bar shut

2026-06-06 via Nuitee
D
Deborah Anne couple au
8
It was very central & modern.
Pros:

Location

Cons:

Walking up flights of stairs to our room in the annexe. Airconditioning wasn’t working & we had to call reception a few times to get it fixed.

2026-06-06 via Nuitee
P
Pauline couple fr
9
Séjour très agréable
Pros:

Le lieu est une ancienne prison transformée en hôtel, on retrouve le design des prisons et on peut même visiter une ancienne cellule au -1. Cela surprend au début mais donne un vrai cachet à l'hôtel. Les chambres sont très confortables, nous avons eu douche + baignoire, un espace spacieux, une petite terrasse et un lit très confortable. Hôtel idéalement placé pour tout faire à pied à Oxford, et petit déjeuner copieux. Nous avons adoré notre séjour.

Cons:

Rien tout était parfait.

2026-06-06 via Nuitee
J
Julie couple gb
10
2026-06-06 via Nuitee
H
Helen extended_group gb
7
Pros:

Lovely property but overpriced

2026-06-05 via Nuitee
A
Anne couple gb
10
Very pleasant stay, will definitely stay again
Pros:

Everything was perfect

Cons:

Everything was perfect

2026-06-05 via Nuitee
P
Pamela couple gb
9
2026-06-05 via Nuitee
R
Roger couple gb
8
2026-06-04 via Nuitee
H
Hayley couple gb
8
2026-06-04 via Nuitee
P
phillippa solo_traveller au
9
2026-06-04 via Nuitee
K
Karl couple at
10
Pros:

Superb

2026-06-04 via Nuitee
P
Peter couple gb
9
A lovely special treat if a little more expensive than we are used to paying.
Pros:

Whole check in experience excellent. Breakfast and dinner superb.

Cons:

Nothing to say really.

2026-06-03 via Nuitee
V
Valerie couple gb
8
2026-06-03 via Nuitee
A
Andrew couple au
10
Can’t thank the staff enough for helping us when my wife became ill
Pros:

Excellent location
Brilliant conversion from prison cell to hotel room
Totally unique

Cons:

Can’t think of anything

2026-06-02 via Nuitee
P
Pieter solo_traveller nl
8
2026-06-02 via Nuitee
W
Wilbert couple nl
9
2026-06-02 via Nuitee
U
Ulrike couple gb
9
Pros:

Easy walk from train station and well located for exploring Oxford! Spacious room, very comfy bed, interesting building (loved how the Prison block A was transformed).

2026-06-01 via Nuitee
A
Alistair couple gb
9
2026-06-01 via Nuitee