Malmaison Oxford

Hotels
Frasers Hospitality
8.6 (5084 reviews)
3, Oxford Castle, New Road , Oxford , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Unique hotel experience
Great location
Cons:
Heating issues
Food quality inconsistencies
Room comfort

Categories

Cleanliness
8.23
Some reviews mentioned issues with room heating and general wear in certain rooms.
Service
9.2
Staff were consistently noted as friendly and helpful throughout multiple reviews.
Location
9.24
Multiple reviews highlighted the excellent and unique location of the hotel.
Room Quality
8.19
Several guests mentioned issues with room comfort and heating.
Amenities
8.72
The hotel offers various amenities, though some mentioned limitations on entertainment options.
Value for Money
8.68
Guests felt that while the hotel is pricey, the experience is generally worth it.
Food and Beverage
7.73
Food quality, especially during special occasions, was mentioned as lacking.
Overall Experience
8.8
Overall, guests enjoyed their stay and appreciated the unique aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:58

Property Description

Luxurious Boutique Hotel in Historic Oxford

Stylish Accommodation: Indulge in the unique luxury of our converted Victorian prison rooms featuring power showers, mood lighting, and satellite TV.

Gastronomic Delights: Experience the divine brasserie and 2 bars offering a culinary journey within the fabulous original architecture of Malmaison Oxford.

Convenient Amenities: Enjoy free Wi-Fi throughout the property, full cooked or continental breakfast options, and the availability of wired internet in your room for a seamless stay.

Book now to experience a captivating blend of history and luxury at Malmaison Oxford!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

0-4 years old – Breakfast Complimentary/
5- 11 years old – Breakfast charged at 50% full price/
12 and over breakfast charged at full adult price.
Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

From 29 October 2025, a £5 daily congestion charge will apply to cars driving through central Oxford – please check if you need a permit.

There is a limit of 30 onsite parking spaces at the hotel which must be booked in advance by contacting the hotel to the contact number provided on the confirmation after booking. The charge is GBP 34 for an overnight stay from 15:00 until 12:00 the next day. Spaces are subject to availability and must be booked prior to your stay in order to guarantee a reserved space. You will be asked to leave your keys with our reception team upon arrival. Please contact the hotel for further details. Valet parking is also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies . Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 34 per day.

Location

Guest Reviews

8.6
Based on 5084 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
S
Sue couple gb
10
Fantastic stay, one of the best hotels I’ve stayed in. Would highly recommend
Pros:

What an amazing hotel, brilliant in every aspect. Fantastic idea and so well done. All the staff were friendly and helpful

Cons:

Nothing it had got to be one of the best hotels I’ve stayed in

2026-05-02 via Nuitee
K
Katherine couple gb
8
Great location friendly staff
Pros:

Great location, fabulous unusual building. Friendly staff. Outdoor space. Spacious room.

Cons:

Minor points but: bath was corroded and the decorating had been a little careless, paint spots on tiles. Also ‘roll top bath’ was misleading it was just a standard fitted bath. Also weird to have identical print in bedroom & bathroom, usually have different art? might just be this room but would stay again due to location.

2026-05-02 via Nuitee
B
Brian couple gb
9
Very comfortable stay in fabulous setting with great location and history
Pros:

The welcome. The staff. The building. The location

Cons:

Nothing

2026-05-02 via Nuitee
F
Fraser couple gb
8
Pros:

Good room and location together with a great restaurant.

Cons:

Room nearer the main body of the hotel

2026-05-02 via Nuitee
M
Mirko couple no
9
Pros:

Posizione eccellente, molto vicina al centro che è raggiungibile tranquillamente a piedi.

Cons:

Non chiaro come prenotare il parcheggio, sul sito é specificato che è possibile solo chiamando la reception, difficile con numero non inglese. Colazione non compresa nella stanza e molto costosa da aggiungere.

2026-05-01 via Nuitee
H
Helen couple ca
10
We felt privileged to stay at the Prison and sorry to leave.
Pros:

It was unique, quaint, and such a welcoming place after a heavy day walking Oxford. Everything we wanted to se was from 6 to 12 minutes walk away!!!

2026-05-01 via Nuitee
A
Anton couple nl
9
2026-05-01 via Nuitee
B
Blazwick couple gb
4
Cons:

The decor was shockingly bad. From the lurid pink disco lights in the foyer to the wall sized image of a Manhattan bridge covered in graffiti in the bedroom, the decor was baffling - more like a nightclub than a hotel it also felt very tacky. Neither elegant nor appropriate.

2026-05-01 via Nuitee
S
Sandra solo_traveller nl
10
2 dagen Oxford
Pros:

De kamers waren super en de bedden zeer comfortabel.

Cons:

Het ontbijt viel wat tegen maar misschien hebben we de verkeerde keuze gemaakt.

2026-05-01 via Nuitee
S
Simon couple gb
10
Loved it
Pros:

Great location for Oxford
Quirky

2026-05-01 via Nuitee
K
Kurt couple de
8
2026-04-30 via Nuitee
S
Sarah couple gb
10
Fabulous, funky & just what we needed for a fab couple of days away.
Pros:

Stayed with my husband and we loved everything about it! The location was perfect, only a couple of minutes walk into the town centre. The decor was stylish and still had the look a prison but in a very new & funky way!

Cons:

Nothing at all!

2026-04-30 via Nuitee
M
Martin couple gb
7
2026-04-30 via Nuitee
N
Nikolajs solo_traveller gb
9
2026-04-30 via Nuitee
S
Søren family_with_children gb
9
2026-04-29 via Nuitee
R
Raina solo_traveller au
10
Fantastic place to stsy in Oxford
Pros:

This is such a unique accommodation option in a former jail, I loved my room. It was so comfortable. The location was fantastic.

Cons:

The only thing I felt lacking was a gym.

2026-04-29 via Nuitee
R
Roberta solo_traveller it
9
2026-04-29 via Nuitee
L
Lou solo_traveller gb
10
2026-04-29 via Nuitee
E
Eiselen couple gb
9
2026-04-28 via Nuitee
U
Ugur couple tr
9
2026-04-28 via Nuitee