Pestana Royal All Inclusive Ocean & Spa Resort

Hotels
•
Pestana Hotel & Resorts
8.2 (364 reviews)
ESTRADA MONUMENTAL 275 , Funchal , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great food variety
Friendly staff
Beautiful gardens
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.7
Complaints about dirty rooms and poor bathroom conditions.
Service
8.7
Overall positive staff interactions, though some instances of unfriendliness noted.
Location
9.2
Several mentions of excellent location and views.
Room Quality
7.7
Rooms are nice but need some renovation and one bed was broken.
Amenities
7.2
Amenities were noted but some improvements needed, like better sauna facilities.
Value for Money
8.2
General satisfaction with value reflected in food and service.
Food and Beverage
9.2
High praise for the food quality and variety.
Overall Experience
8.7
Positive overall stays but with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Spectacular Views and All-Inclusive Luxury

Luxurious Rooms with Stunning Views and Modern Amenities

Indulge in comfort and style with our 324 rooms, each offering breathtaking views, flat-screen TVs, and complimentary WiFi. Select rooms even boast private balconies for the ultimate relaxation experience.

Diverse Dining Options and Relaxing Leisure Facilities

Savor delectable cuisines at our buffet and themed restaurants, unwind at our terraces and bars, and rejuvenate with 2 outdoor pools, a rejuvenating SPA, and a well-equipped gym. From SPA treatments to children's activities, we cater to every guest's needs.

Convenience and Entertainment at Your Doorstep

Explore nearby attractions like the CR7 Museum and Funchal Marina, or simply enjoy our on-site entertainment options, including billiards, mini golf, and a tennis court. Your unforgettable stay at Pestana Royal awaits – book now!

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 364 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 8.7
S
Sandra • couple • pt
10
2026-02-12 • via Nuitee
A
Alice • couple • ie
8
Fantastic staff. Excellent variety of food available. Rooms are dated and mattresses need replacing.
Pros:

Staff
Variety of food available
Snackbar
Spa and indoor pool

Cons:

Poor quality mattress - not comfy
No changing rooms for indoor pool
Indoor pool didn’t seem to be heated

2026-02-10 • via Nuitee
F
Franco • family_with_children • pt
8
2026-02-09 • via Nuitee
T
Terletska • couple • de
7
2026-02-08 • via Nuitee
C
Catarina • couple • pt
10
2026-01-28 • via Nuitee
W
Wiktor • family_with_children • pl
10
2026-01-28 • via Nuitee
S
Sónia • family_with_children • pt
9
Todos gostamos imenso
Pros:

Tudo!! vista para o mar, a simpatia dos funcionários, a equipa de animação, a comida.. e o fato de podermos ficar no hotel depois do check out usufruindo de igual forma de todas as comodidades, comida e bebida!

Cons:

A decoração das suítes ainda é antiga. Deveriam remodelar para algo mais moderno.

2026-01-26 • via Nuitee
N
Nigel • couple • gb
9
Very impressed with the hotel and staff.
Pros:

Spacious. Pool and Restaurants were well maintained and clean. Plenty of sun loungers. Very friendly and helpful staff.

Cons:

The adult only pool area and especially the hot tub should be supervised a bit more. Some irresponsible parents were allowing very young children to play in the jacuzzi despite safety warnings. The lower level area is a lovely relaxing facility and there should be more signs reminding people that this area is for adults only.

2026-01-25 • via Nuitee
M
Matek101 • couple • pl
9
2026-01-19 • via Nuitee
H
Hugh • couple • gb
9
2026-01-19 • via Nuitee
H
Hannah • couple • de
8
2026-01-19 • via Nuitee
J
Jose Daniel • couple • pt
10
2026-01-16 • via Nuitee
E
Eileen • family_with_children • ie
3
Very disappointing considering it is rated as a five star hotel.
Pros:

The food was varied and of good quality.

Cons:

The staff at reception unhelpful and dismissive. The bed was like a hospital bed with a plastic mattress cover that slide every time you moved. The furniture was worn and stained. The bathroom door wouldn’t lock. Sink blocked and poor shower with mixer taps. The adjoining door between our room and the neighbours room allowed us to hear everything happening with the guest next door including hearing them getting sick which we did not appreciate on our family holiday. The only saving grace was the restaurant and the excellent service from the waiting staff.

2026-01-12 • via Nuitee
V
virginie • family_with_children • fr
9
bonne adresse
Pros:

restaurant sympa et animation également

2026-01-11 • via Nuitee
P
Paulina • family_with_children • pl
7
Pros:

Piękny ogród i duży wybór jedzenia

Cons:

Hotel starszy, wymagający remontu pokoi

2026-01-09 • via Nuitee
V
Valentin • couple • ro
9
2026-01-09 • via Nuitee
V
Volodymyr • extended_group • pl
10
Pros:

Абсолютно все

2026-01-08 • via Nuitee
A
Anett • couple • hu
9
2026-01-08 • via Nuitee
G
Gisela • couple • pt
9
Hotel Recomendável
Pros:

O hotel é muito agradável, os funcionários, muito simpáticos,a comida boa, os quartos boas

Cons:

A limpeza da piscina era feita quando estava a ser utilizada pelos hóspedes e não quando estava fechada

2026-01-08 • via Nuitee
K
Karla Pinto de Sousa • couple • pt
9
MUITO AGRADÁVEL!
Pros:

ACHAMOS MUITO BOM E A LOCALIZAÇÃO MUITO BOA E TRANQUILA.

Cons:

O RESTAURANTE A CARTA O MADEIRENSE PODIA TER UMA LOCALIZAÇÃO MELHOR E ACOMIDA TAMBÉM.

2026-01-07 • via Nuitee