Royal Garden Apartments New Town

Hotels
•
Independent
9.4 (75 reviews)
2 Queen Street, York Buildings, Edinburgh, Scotland, EH21HY , Edinburgh , GB
44-1313579901

listing image 1
Show all photos

Facilities

Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Excellent central location
Spacious, well-renovated apartments
Clean and tidy rooms
Helpful / friendly staff (when available)
Well-equipped kitchens and complimentary tea/coffee
Bag storage and convenient check-in/out
Cons:
Confusing / inconsistent heating/thermostat across rooms
Staff not always on site / delayed response times
Some noise (tram) and occasional thin walls
Windows in some studios non-opening; limited wardrobe space
Late standard check-in time (16:00) / early check-in fees
Bathroom design (no full shower screen) can cause splashing

Categories

Cleanliness
9.8
Multiple guests explicitly described rooms as clean, tidy and recently renovated; overall cleanliness highly positive.
Service
9.1
Staff described as very nice and helpful by several guests, but some reports of staff not being on site during daytime hours and delayed responses when heating problems occurred.
Location
10
Repeatedly praised as central, quiet (despite central location), and convenient to shops, restaurants and transport; many guests called the location perfect.
Room Quality
8.8
Rooms described as spacious and well renovated, but several guests experienced problematic heating controls, non-opening windows in some studios and limited wardrobe storage.
Amenities
9.3
Good in-room facilities noted (well-equipped kitchen, tea/coffee, bag storage), though thermostat/heating interface mismatches and lack of wardrobe in some studios were downsides.
Value for Money
9.4
Guests frequently recommended the property and found the apartment sizes and renovations good for groups; early check-in fees were a minor negative for some.
Food and Beverage
9.2
Little on-site F&B noted; guests recommended a nearby restaurant and appreciated complimentary tea/coffee, with only small comments about minor breakfast condiments.
Overall Experience
9.6
Overall very positive — many would stay again; main recurring issues were heating/thermostat confusion, occasional noise and limited on-site staff hours.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 19:46

Property Description

Experience the charm of Edinburgh at Sonder Royal Garden, your perfect home away from home in the heart of the city.

Spacious Accommodations
Relax in one of our 19 uniquely furnished guestrooms, each featuring fully-equipped kitchens complete with refrigerators and ovens, allowing you to feel right at home during your stay.

Exceptional Amenities
Enjoy complimentary wireless internet access, luggage storage, and concierge services to enhance your travel experience. Our dedicated staff ensures your every need is met while you unwind in comfort.

Prime Location
Discover the vibrant surroundings with key attractions like the Scottish National Portrait Gallery and St. Andrew Square just a stone's throw away. Whether you're in the mood for shopping, dining, or exploring history, everything is within easy reach.

Don't miss out on the opportunity to experience Edinburgh from the comfort of Sonder Royal Garden – book your stay today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.4
Based on 75 reviews
Cleanliness: 9.8
Service: 9.1
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.4
Food and Beverage: 9.2
Overall Experience: 9.6
E
Elizabeth • family_with_children • au
10
Great spot to explore Edinburgh
Pros:

Great location and plenty of room

2026-07-18 • via Nuitee
E
Elizabeth • family_with_children • au
10
2026-07-18 • via Nuitee
M
Manfred • family_with_children • at
8
2026-07-18 • via Nuitee
T
Thomas • extended_group • us
8
Great location and everything you need to have an enjoyable stay.
Pros:

The location was excellent. The staff was very helpful. Accommodation was as advertised. Had everything we needed for our stay. Fully stocked kitchen and beds were comfortable. I would definitely stay there again.

2026-07-18 • via Nuitee
O
Olov • solo_traveller • se
9
2026-07-18 • via Nuitee
C
Chris • couple • gb
10
Excellent base for your stay in Edinburgh!
Pros:

Superb location! Lively apartment with everything you need.

Cons:

Nothing to report here!

2026-07-17 • via Nuitee
N
Natalie • solo_traveller • gb
10
2026-07-17 • via Nuitee
I
Ian • couple • au
10
Wonderful stay in a large one bedroom modern apartment within walking distance to the Old Town
Pros:

Excellent location - very spacious modern apartment. Exceeded our expectations. Special mention to Karen at reception. Extremely professional and courteous. Car parking nearby easy to manage with an overnight discounted ticket obtained. Digital entry to complex and room meant no key required.

Cons:

Nothing will definitely stay again

2026-07-17 • via Nuitee
A
Ahmad Saad • extended_group • sa
10
Pros:

اخذت غرفتين و دورتين مياه و صاله كبيره و بلكونه مطله على ادنبره و اشوف البحر منها كان رقمها 602 و كانت جدا رائعه و نظيييييفه و ممميييززززه جددددااااا و لا ندمت عليها و المول دفيقتين مشي كان كل شيء رائع

2026-07-17 • via Nuitee
M
Matiss • couple • lv
9
2026-07-16 • via Nuitee
A
Adam • family_with_children • us
9
2026-07-16 • via Nuitee
V
Viveca • couple • at
10
Alles bestens
Pros:

Sehr gute Lage, sehr sauber, Personal war sehr hilfreich und zuvorkommend.

Cons:

Leider hat ein Haarfön gefehlt was eigentlich Standard sein sollte

2026-07-16 • via Nuitee
F
Francois • couple • us
2
Disappointed
Pros:

Not much at all

Cons:

Incredibly poor value. Cheaply made

2026-07-15 • via Nuitee
M
Mary • couple • ie
10
Pros:

We had a fabulous time, the studio was lovely everything we needed was there, lovely garden and excellent staff very helpful, looking forward to staying there again we really enjoyed great location. Thanks we had a lovely time.

2026-07-14 • via Nuitee
I
Inger • couple • no
8
Veldig bra plass men det hadde gjort seg med A/C.
Pros:

Veldig smakfullt og praktisk innrettet. Det fleste nødvendigheter var på plass.

Cons:

Vår leilighet lå i 6 etasje og her blir det varmt. Var ingen aircondition i vår enhet og vinduene kan bare åpnes 15 cm. Var en vifte på soverommet som hjalp litt.

2026-07-14 • via Nuitee
V
Veronica • family_with_children • es
9
Ideal
Pros:

Everything was great, the location was close to everything and the appartment was ideal for 3 people.

Cons:

Door closers in the rooms seem unnecessary and make it more uncomfortable to get in/out of the room for someone that likes closed doors, but they have door stoppers if you don't mind keeping them open.

2026-07-13 • via Nuitee
A
Abdulaziz • family_with_children • sa
8
Pros:

Its wide apartment with good location and really secured well with it system.
I like the high floor apartment it was wide and great access to it
During hot weather there was fans located in the bedrooms
I will visit it again

Cons:

I booked two apartments one of the apartment was written its high floor but it was ground floor, and the access to the room was really difficult with stroller as you need to get the lift first then walk for a distance and go down the stairs
And the app system always slow and ask you to log in to open the doors which is really stressful

2026-07-12 • via Nuitee
W
Wafa • couple • qa
7
Good and spacious apartment
Pros:

Spacious

Cons:

There was big spiders 🕷️ in the living room some most rooms didn’t have AC. No housekeeping to change the towels or trash

2026-07-12 • via Nuitee
S
Sri • couple • id
9
2026-07-11 • via Nuitee
A
Anastasia • couple • ru
10
Pros:

We loved our stay! The location is perfect for sightseeing, and the apartment was super clean and cozy. It’s clear the owners care about quality, as both the electronics and plumbing were excellent. Girls at the reception were incredibly caring and attentive, always ready to help with a smile. We will definitely be back.

2026-07-11 • via Nuitee