Family Hotel Madrid

Hotels
•
Independent
8 (6 reviews)
Dragovica 12, Sofia, Sofia, 1505 , Sofia , BG
359-884593045

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Facilities

Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Smoke-free property
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in some rooms
Mixed opinions on value for money

Categories

Cleanliness
8.6
Guests consistently mentioned cleanliness as a positive aspect, with multiple reviews praising the hotel's cleanliness.
Service
8.6
Service was generally appreciated, with guests highlighting the friendly and helpful attitude of the staff.
Location
9
The hotel's excellent location near key landmarks, public transport, and amenities received high praise from guests in multiple reviews.
Room Quality
8.2
Rooms were described as comfortable and clean, with some minor maintenance issues mentioned in a couple of reviews.
Amenities
7.2
While some guests appreciated the amenities such as the gym and pool, others mentioned the lack of certain services like spa facilities.
Value for Money
6.8
Guests had mixed opinions on the value for money, with some feeling the price was a bit high for the services offered.
Food and Beverage
8.2
Breakfast and restaurant services were generally well-received, although a desire for more variety was expressed in a few reviews.
Overall Experience
8.6
Most guests had a positive overall experience and would recommend the hotel to others, citing factors like cleanliness, location, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 01:19

Property Description

Terrace with Views
Enjoy stunning views from our terrace while sipping on your favorite beverage.

Complimentary Amenities
Stay connected with complimentary wireless internet access and enjoy the convenience of a vending machine on-site.

Centrally Located
Immerse yourself in the heart of Sofia, just steps away from popular landmarks like Serdika Center and Zaimov Park.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine. With a stay at Family Hotel Madrid, you'll be centrally located in Sofia, just a 5-minute walk from Serdika Center and 10 minutes by foot from Zaimov Park. Book now to experience the best of Sofia at Family Hotel Madrid.

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 6 reviews
Cleanliness: 8.6
Service: 8.6
Location: 9
Room Quality: 8.2
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 8.2
Overall Experience: 8.6
V
Verified traveler
10
Fiyatına göre iyi
Pros:

Fiyatına göre iyi. Temiz. Ses yalıtımı yok odalar arasında. Gece resepsiyon yok ama sorun olmuyor, tüm giriş talimatlarını gönderiyorlar. Park yeri sınırlı ve ücretli.

2025-04-15 • via Nuitee
T
Trifon
8
Good
Pros:

Nice small hotel, near to heart of the city, nice location. For one night is good.

2025-03-02 • via Nuitee
R
Rafi
10
Pros:

Very clean beds and washroom. Great place to stay if you just need to crash and are traveling all day.

2025-02-18 • via Nuitee
K
Katya
8
Good option for stay in Sofia
Pros:

I was in the single room on the second floor.
It's useful that even though the reception only works certain hours, you can self check in outside of these hours with provided codes. I arrived late at night. The balcony door had been left wide open and 8t was freezing in the room initially but with the local heating it warmed up afterwards.
The shower door in this room does not close properly which means no matter what you do, the water escapes the shower cabin and in one case even went out of the bathroom into the room.
The room is small but enough for one person. Has a small balcony. The area seemed safe at night. It's close to good transport links to explore the city.

2024-12-20 • via Nuitee
J
Jeffrey W
10
Excellent budget hotel
Pros:

Very clean and comfortable. Nice style. Nothing in the way of amenities, very simple, appropriate for the price. Excellent budget hotel. Service was excellent. The fellow at the counter was professional and very helpful.

2024-12-07 • via Nuitee
S
seitaro
8
simple hotel
Pros:

simple twin room with sower bathroom. for just sleep enough.

good water pressure and HOT water for shower, but shower room bit small.

good for couple of days staying.





close to train station(Poduyane) to plovdiv.

2021-10-03 • via Nuitee