PortoBay Marquês

Hotels
Porto Bay Hotels & Resorts
9.4 (1573 reviews)
Rua Duque de Palmela, 32 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good facilities
Cons:
Room size could be improved
Limited blackout options

Categories

Cleanliness
9.35
Guests mentioned good cleanliness overall, with high praise in multiple reviews.
Service
9.85
Service received high commendation for staff friendliness and helpfulness.
Location
9.85
Multiple reviews highlighted the convenience and strategic location of the hotel.
Room Quality
8.65
Some mentioned rooms being small, but comfortable overall.
Amenities
9.15
Amenities such as breakfast and gym facilities were generally appreciated.
Value for Money
9.25
Guests felt they received good value based on location and services offered.
Food and Beverage
9.35
Breakfast and dining options were highlighted positively by several guests.
Overall Experience
9.75
Overall reviews paint a very positive picture of the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Luxurious Amenities
Featuring a rooftop terrace with a plunge pool, sauna, and steam bath, PortoBay Marquês offers a luxurious retreat in the heart of Lisbon. Guests can unwind at the indoor and outdoor gyms after a day of exploring the city.

Stylish Accommodations
The rooms at PortoBay Marquês boast elegant neutral shades, modern amenities like a 40-inch flat-screen cable TV, and tea-and-coffee making facilities. Upgrade to a suite for a wet bar and pamper yourself with Ritual’s toiletries in the well-appointed bathrooms.

Gastronomic Delights
Experience culinary excellence at the industrial chic design restaurant serving delectable meals for lunch and dinner. Start your day with a delicious breakfast at 7:00 and savor drinks with panoramic city views at the rooftop bar or the inviting lounge bar and terrace.

Book your stay at PortoBay Marquês for a truly unforgettable Lisbon getaway!

Important information:

Please note that baby cot and extra bed policy and charges vary by room type. More details for each room type can be found in the respective description.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1573 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 8.65
Amenities: 9.15
Value for Money: 9.25
Food and Beverage: 9.35
Overall Experience: 9.75
H
Helmut solo_traveller de
9
2026-04-07 via Nuitee
P
Petra couple de
9
Sollten wir nochmals nach Lisboa kommen, würden wir bestimmt wieder das PortoBay Marquês buchen.
Pros:

Ein überaus sehr freundliches, aufmerksames und zuvorkommendes Personal. Die Zimmer sind schön ausgestattet und sehr sauber. Der Blick aus dem Zimmer war in den Hinterhof, was uns jedoch nicht störte, da wir dem ganzen Tag unterwegs waren. Das Frühstücksbuffet war sehr gut, umfangreich und liebevoll angerichtet. Auch wurde immer alles sofort aufgefüllt. Die Lage am oberen Ende der Straße (Sackgasse) war trotz Nähe des großen Kreisverkehrs (Praça Marquês de Pombal) sehr ruhig. Der Pool auf dem Dach war das Plus obendrauf! Wirklich toll! Die Lage ist unschlagbar! Zwei Minuten zu Fuß bis zur Metro und von dort in 5 Minuten ins Zentrum. In unmittelbarer Nähe vom Hotel fahren außerdem zahlreiche Busse in alle Richtungen. Die Altstadt ist aber auch fußläufig gut zu erreichen. Das Abendessen im Restaurant Il Basilico war ausgezeichnet. Außerdem gab es zum Geburtstag eine Überraschung vom Hotel-Team: Am Abend, als wir ins Hotel zurückkamen, haben wir eine Flasche Sekt im Eiskühler mit Gläsern und einem persönlichen Glückwunsch-Brief auf dem Zimmer vorgefunden. Nochmals vielen lieben Dank hierfür. Im Ganzen ein sehr schöner Aufenthalt in diesem Hotel.

2026-04-06 via Nuitee
C
CubanboyShaun Couples Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
10
Another enjoyable stay at Porto Bay Marques
Pros:

We returned for our second stay at the Porto Bay Marques in Lisbon in the last couple of years in January and once again, the hotel and most importantly the excellent team there, did not disappoint.

We returned after an enjoyable stay there in January 2024, this time combining it with a trip to Nazare' first to see some big wave surfing.

As with all trips, we drop the concierge team an email prior to arrival, so our stay gets off to a great start and this time we arranged an upgrade to a Superior room, prior to arrival, which was sorted out quickly and efficiently by the team.

Even before we checked in the team were excellent, letting us store a suitcase with them when we arrived in Lisbon and before we travelled to Nazare for a 3 day stay there, before returning to Lisbon and the Porto Bay, which was extremely kind of them. 🙏🏻

When we checked in, we were given an upgrade on our upgrade, to a suite, which was also very kind and the extra room/space was something that we actually used over our stay, using it to eat when we had had a long day out and just wanted to crash in our room (suite!) with some comfort food instead of venturing out for a late dinner in town.

It was so lovely that a number of the team also remembered us from our previous stay, despite the amount of travellers they must see and it was fun to catch up with them and share stories of our respective previous 24 months, since we were last there.
 
In summary, the location, cleanliness, and competitive pricing, together with the efficiency of the front of house team combine to mean you would struggle to find a better place for your accommodation requirements, if you are looking to spend a few days or even longer in Lisbon.

Thank you again to all the team for a very enjoyable stay (again) and we cannot wait to come back and see you all again when we will definitely return to Lisbon. 🙂

Shaun & Margaret.

2026-04-05 via Tripadvisor
N
Netty family_with_children it
10
It is small and clean and the staff is really nice!
Pros:

Small , clean and friendly

Cons:

Charging for coffee in the room and the location is far from the shopping

2026-04-05 via Nuitee
6
664LisaR NONE Apple Valley, Minnesota
10
Small property with many amenities
Pros:

Really I enjoyed our stay and loved the options of the property and restaurant and Bar. We were upgraded to. A larger room which we enjoyed.

2026-04-02 via Tripadvisor
J
jue579 NONE Seoul
10
Ten countries, one hotel that cared
Pros:

처음으로 고층 준 유일한 유럽 호텔. 즐거운 여행이 되게 해주셔서 너무 감사합니다.

I spent sum of two months traveling through about ten European countries. Every single time, I booked average 3.5+ stars rooms months ahead, traveled off-season, and left a note requesting a high floor and a quiet room. Every single hotel ignored it and stuck me on a low floor with noise and poor facilities. After a while, as an Asian traveler, you stop believing it's a coincidence. (lowkey you know what I mean Team Asian)
PortoBay Marquês was the one exception. They didn't just acknowledge my request, but they put me on the top floor's silent room. Staff were warm without being performative, and you could tell they actually read what guests write in their booking notes. It sounds like a low bar, but after ten countries of being ignored, it meant a lot. I'd come back in a heartbeat. Thank you for making my trip delightful.

2026-04-01 via Tripadvisor
T
Textos e logos couple pt
5
Pros:

O Peq. Almoço foi fantástico. Os funcionários são muito simpáticos.

Cons:

Muito barulho na ventilação e baneira entupida.

2026-03-30 via Nuitee
S
sally couple gb
9
2026-03-29 via Nuitee
L
Luis couple pt
10
2026-03-27 via Nuitee
E
ericagA988JH Couples
10
Loved Lisbon
Pros:

Great city to explore, and we did!
Hotel was very well located for metro and walking to explore all Lisbon has to offer.
Rooms very clean, well equipped and staff at hotel very friendly and helpful.
Water in pool felt warm, but the weather wasn’t quite warm enough to swim. Pool looked very clear, and clean.
Would definitely return to stay.

2026-03-26 via Tripadvisor
Y
Yunlu family_with_children cv
10
2026-03-25 via Nuitee
A
Akiko couple jp
9
Pros:

メトロの駅にも近く、大通りから1本入っただけでとても静かな立地です。
部屋も広くて、フロントスタッフも明るくとても感じが良かった。チェックイン前に預けたスーツケースを、部屋に入れておいてくれました。

Cons:

特になし

2026-03-25 via Nuitee
C
Christopher family_with_children us
10
Comfy location in Lisbon
Pros:

Great location allowed us to walk everywhere. Staff was professional and gracious.

Cons:

No view from our room

2026-03-25 via Nuitee
M
Margarida family_with_children pt
6
2026-03-23 via Nuitee
A
André solo_traveller pt
10
2026-03-22 via Nuitee
S
Sonia couple pt
5
Podia ter sido muito melhor
Pros:

Localização. Bom restaurante

Cons:

Quarto com vista simplesmente horrível. De frente para uma parede e uma zona extremamente degradada. Pedimos para mudar, mas exigiram-nos um valor extra, apesar de sermos clientes habituais do grupo Porto Bay. Temos um cartão silver prestige do grupo.

2026-03-21 via Nuitee
L
LightPacker697258 NONE
8
Enjoyable Stay Overall
Pros:

I had a really enjoyable stay at the hotel overall. The room was comfortable and everything else met my expectations. The staff were friendly and very attentive, which made a big difference. However, the room view was a bit of a let-down, and the toilet lid was quite noisy. Aside from these minor issues, everything else was very good and I had a pleasant experience.

2026-03-19 via Tripadvisor
G
Gabriela couple br
9
Pros:

Localização e quartos

Cons:

Banheira escorregadia!

2026-03-19 via Nuitee
R
robfX2330RT NONE
10
Great place to stay near the city centre
Pros:

The hotel is situated not on a main road. You don't hear any traffic noice in the room, Staff is very friendly and helpful. Clean hotel and clean room. Breakfast is very good and everything is fresh. You can easily walk to the city centre via the boulevard.

2026-03-17 via Tripadvisor
R
Rob solo_traveller nl
9
Great hotel at a location close to the centre
Pros:

Clean room. No traffic noice. Good location to walk to the centre

Cons:

Room with a view on a wall. Room was warm and difficult to cool.

2026-03-16 via Nuitee