Hotel SB Express Madrid Norte

Hotels
•
SB Hotels
7.9 (423 reviews)
Paseo de Europa 11 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Modern design
Comfortable beds
Proximity to metro
Cons:
Poor cleanliness
Issues with heating
Quality of breakfast

Categories

Cleanliness
6.54
The cleanliness was mentioned negatively, with multiple reviews citing poor cleaning experiences.
Service
9.01
The reception staff were mentioned positively, indicating attentive service.
Location
8.55
The location was frequently praised for its proximity to transportation and amenities.
Room Quality
8
Rooms were described as modern and recently renovated, with some comfort issues noted.
Amenities
8.03
Amenities were regarded as satisfactory, although some complaints about missing features were cited.
Value for Money
7.49
Perceived value for money was discussed in reviews, with some negative comments about certain offerings.
Food and Beverage
7.04
The breakfast received negative comments, suggesting low quality despite a good selection.
Overall Experience
8.51
Overall sentiments were generally positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:50

Property Description

Convenient Location with Modern Amenities
Located in a residential area with easy access to Madrid and major motorways, Hotel SB Express Madrid Norte offers free Wi-Fi and soundproof rooms with a 32-inch TV and safe.

Buffet Breakfast and Bar Service
Start your day with a delicious buffet breakfast and enjoy bar service throughout your stay at Hotel SB Express Madrid Norte.

Nearby Attractions and Transportation
Explore nearby attractions like the Micropolix Leisure Centre and easily access the city with Hospital Infanta Sofia Metro Station just 200 meters away.

Book now to experience comfort and convenience at Hotel SB Express Madrid Norte!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that according to your reservation policies, a prepayment may apply. In that case, a link to process a secure purchase will be sent by SB Hotels.

This property will not accommodate hen, stag or similar parties.

Please note that according to your reservation policies, a prepayment may apply. In that case, a link to process a secure online payment will be sent.
If you require an invoice when booking a prepaid rate, please send us a message with your request and company details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

7.9
Based on 423 reviews
Cleanliness: 6.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.51
C
Claudia • solo_traveller • de
8
Pros:

Gute Lage zum Flughafen

Cons:

Aufgrund von Renovierungsarbeiten war es bis 19:30 recht laut.

2026-04-18 • via Nuitee
J
Juan • couple • es
6
Para una noche aceptable
Pros:

Sábanas y almohadas

Cons:

La temperatura, mucho calor y difícil regulación … si abres ventana había ruido de la carretera

2026-04-17 • via Nuitee
S
Sergio • extended_group • es
8
2026-04-14 • via Nuitee
J
Juan Manuel • solo_traveller • es
8
2026-04-13 • via Nuitee
T
TERESA • solo_traveller • es
10
2026-04-13 • via Nuitee
M
MARIA JOSE • family_with_children • es
10
2026-04-12 • via Nuitee
R
Rafael • solo_traveller • es
7
2026-04-12 • via Nuitee
A
andrea • couple • es
10
2026-04-09 • via Nuitee
J
Juan Eugenio • family_with_children • co
10
Pros:

All, it was great!!!

Cons:

Nothing

2026-04-09 • via Nuitee
S
Sebastián • couple • es
7
2026-04-09 • via Nuitee
J
Jose María • solo_traveller • es
9
2026-04-07 • via Nuitee
A
Anderson • couple • ae
10
Moderno, cómodo y limpio
Pros:

Moderno y limpio

2026-04-06 • via Nuitee
M
Mar • extended_group • es
6
2026-04-05 • via Nuitee
J
Jesus • family_with_children • es
8
2026-04-05 • via Nuitee
L
Léa • couple • fr
8
Excellent séjour au sein de l’hôtel
Pros:

L’hôtel est très propre visuellement, la chambre l’était aussi, avec un lit confortable un espace agréable et très moderne !

Cons:

L’emplacement est le seul problème, si l’ont souhaite aller au centre de Madrid, c’est à 1h en métro, et 33 minutes en voiture… sans parler du budget taxi-uber qui fait vite exploser le budget..

2026-04-05 • via Nuitee
S
Sofia • solo_traveller • es
7
Aunque sencillo, cama MUY comfortable. Personal atento.Repetiré
Pros:

A resaltar la atención de Matías, personal de recepción, que solucionó los contratiempos que surgieron el primer día. Amable, paciente, atento y efectivo.

2026-04-04 • via Nuitee
C
Clotilde • family_with_children • es
5
Pros:

Camas cómodas y limpieza

Cons:

Mucho frío en la habitación y el desagüe de la ducha no funcionaba y se hacía un gran charco en el baño,fuera de la ducha,la solución era darnos más toallas y que nos ducharamos tranquilos, muy tranquilo no era salir de la ducha en un charco

2026-04-04 • via Nuitee
J
Jennifer • family_with_children • es
10
Pros:

La cama es súper cómoda, la habitación en si estaba genial, el baño era grande y por el precio estuvo todo perfecto

Cons:

Nada, hemos estado muy agusto sin dudarlo repetiremos

2026-03-28 • via Nuitee
S
Salvatore • solo_traveller • gb
3
It’s a big fat no go for me, the staff seems they need basic training on customer experience
Pros:

It’s clean and new

Cons:

The room provided was absolutely not fit to purpose for a business trip since they do not even have a kettle in the room

2026-03-28 • via Nuitee
J
Jörgen • solo_traveller • se
8
Modernt och fräscht hotell till ett bra pris.
Pros:

Bra frukost. Trevlig personal. Moderna och fräscha lokaler.

Cons:

Sängen var onödigt hård inklusive kuddarna.
Rummet var onödigt varmt. Termostaten var ställd på 24 grader, jag lyckades inte justera den och fick ingen relevant hjälp från receptionen.
Saknade ett litet kylskåp på rummet.

2026-03-26 • via Nuitee