Hotel SB Express Madrid Norte

Hotels
•
SB Hotels
7.9 (423 reviews)
Paseo de Europa 11 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Modern design
Comfortable beds
Proximity to metro
Cons:
Poor cleanliness
Issues with heating
Quality of breakfast

Categories

Cleanliness
6.54
The cleanliness was mentioned negatively, with multiple reviews citing poor cleaning experiences.
Service
9.01
The reception staff were mentioned positively, indicating attentive service.
Location
8.55
The location was frequently praised for its proximity to transportation and amenities.
Room Quality
8
Rooms were described as modern and recently renovated, with some comfort issues noted.
Amenities
8.03
Amenities were regarded as satisfactory, although some complaints about missing features were cited.
Value for Money
7.49
Perceived value for money was discussed in reviews, with some negative comments about certain offerings.
Food and Beverage
7.04
The breakfast received negative comments, suggesting low quality despite a good selection.
Overall Experience
8.51
Overall sentiments were generally positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:50

Property Description

Convenient Location with Modern Amenities
Located in a residential area with easy access to Madrid and major motorways, Hotel SB Express Madrid Norte offers free Wi-Fi and soundproof rooms with a 32-inch TV and safe.

Buffet Breakfast and Bar Service
Start your day with a delicious buffet breakfast and enjoy bar service throughout your stay at Hotel SB Express Madrid Norte.

Nearby Attractions and Transportation
Explore nearby attractions like the Micropolix Leisure Centre and easily access the city with Hospital Infanta Sofia Metro Station just 200 meters away.

Book now to experience comfort and convenience at Hotel SB Express Madrid Norte!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that according to your reservation policies, a prepayment may apply. In that case, a link to process a secure purchase will be sent by SB Hotels.

This property will not accommodate hen, stag or similar parties.

Please note that according to your reservation policies, a prepayment may apply. In that case, a link to process a secure online payment will be sent.
If you require an invoice when booking a prepaid rate, please send us a message with your request and company details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

7.9
Based on 423 reviews
Cleanliness: 6.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.51
A
ANA MARIA • couple • es
2
Sin poder utilizar la ducha
Cons:

Que la ducha funcionase y pudiese utilizarse, cosa que no ocurrio

2026-02-14 • via Nuitee
G
González Gómez • couple • es
10
Excelente
Pros:

Lo minimalista que era la habitación y lo limpio que se veía

Cons:

Todo me gustó

2026-02-14 • via Nuitee
G
Garayzábal • couple • es
7
2026-02-14 • via Nuitee
M
Marielba • couple • es
10
2026-02-14 • via Nuitee
J
Jesús Martinez • couple • es
9
COMODO FIN DE SEMANA EN MADRID
Pros:

RELACION CALIDAD PRECIO. CERCA DE ESTACION DE METRO. AMABILIDAD DE LOS EMPLEADOS

Cons:

LA HABITACION NECESITABA ALGUN PEQUEÑO ARREGLO

2026-02-13 • via Nuitee
A
Angela • family_with_children • es
4
decepcionada (supongo que x las obras que se estaban realizando)
Pros:

personal limpieza y recepcion ubicacion

Cons:

el hotel estaba en obras el baño atascado hacia frio y la tele era de las antigual lmucho polvo debajo de las camas las chicas muy simpaticas y amables en la recepcion tambien la tarjeta no abria la puerta teniamos que bajar o llamar a recepcion desde nuestro mobil para que nos solucionaran el problema se escucha todo de una habitacin a otra y los portazos terribles a 7h matin

2026-02-11 • via Nuitee
R
Ronny • couple • es
10
Gran alternativa si no tienes que entrar en madrid
Pros:

Segunda vez que voy, me gusta todo. Ubicación y hotel ideal para lugar de paso fuera de Madrid.

Cons:

Nada a resaltar.

2026-01-29 • via Nuitee
E
edileraroura • solo_traveller • es
8
2026-01-28 • via Nuitee
R
Raul • family_with_children • es
10
Pros:

Excelente atención y amabilidad del personal.
Habitación.limpia, camas cómodas y material en perfecto estado

2026-01-27 • via Nuitee
A
Amy • family_with_children • gb
8
Spacious room. Very clean. Friendly staff.
Pros:

Spacious and clean. Nice breakfast. Friendly staff.

Cons:

It would have been good if the hotel did food at other times of the day rather than just breakfast.

2026-01-26 • via Nuitee
J
Junkal • family_with_children • es
6
Regular, ya que hacía mucho frío en la habitación.
Cons:

Hacía bastante frío en las habitaciones, no subía el termostato de 18,5 grados aún poniéndolo a 22 grados. Esta mañana al despertar en la habitación había 16,5 grados, algo que no es normal en los pleno enero y en un hotel recién reformado.

2026-01-25 • via Nuitee
J
Javier • family_with_children • es
9
Buen hotel a buen precio
Pros:

Buen hotel para descansar. Acceso fácil desde la A-1. Se aparca muy bien por la zona, hay mucho sitio alrededor del hotel. La habitación muy grande, era una triple. La cama principal muy grande y la de la niña también grande y quedaba mucho espacio en la habitación. Baño completo con ducha. Ningún ruido por la noche. Tele grande, escritorio amplio. Caja fuerte. Las camas eran muy cómodas con varias almohadas para elegir. Buen recibimiento y salida en la recepción por parte de las empleadas.

Cons:

La calefacción de la habitación no subía de todo pero tampoco hacía frío. La ventaba aislaba bien del exterior. Sí había foscuri pero no había cortinas.

2026-01-25 • via Nuitee
G
GORKA • family_with_children • es
8
2026-01-25 • via Nuitee
J
Jocelyn • family_with_children • es
8
We are satisfied with our 6nights stay.
Pros:

The staff were very accommodating. Had issue with the drainage in the shower, but the staff right away transferred us to another room.

Cons:

Electric kettle is not available in the room.

2026-01-22 • via Nuitee
A
Alfredo • solo_traveller • pt
7
Pros:

Bom dimensão do quarto e do WC. Ótima pressão de água do chuveiro. Cama e almofadas super confortáveis.

2026-01-21 • via Nuitee
J
Joel • family_with_children • pt
6
2026-01-21 • via Nuitee
R
RENATO • solo_traveller • it
6
2026-01-20 • via Nuitee
L
Leire • family_with_children • es
10
2026-01-20 • via Nuitee
A
Alejandro • couple • es
1
Pros:

Ok

Cons:

No funcionó el agua caliente de la ducha, y a media ducha dejó de haber también agua. No me dieron ninguna solución a la reclamación que puse ni me reembolsaron nada.

2026-01-20 • via Nuitee
J
Jose Maria • solo_traveller • es
7
2026-01-20 • via Nuitee