NH Collection México City Centro Histórico

Hotels
•
NH Collection
8.6 (1634 reviews)
Palma, 42 Centro , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Dirty pillows
Limited food options
Room comfort issues
Reception staff inconsistencies

Categories

Cleanliness
8.39
Some reviews mention cleanliness positively but there is one review about dirty pillows.
Service
9.16
Friendly staff mentioned in multiple reviews but a few complaints about reception service.
Location
9.4
Excellent location mentioned in many reviews, central and convenient.
Room Quality
7.85
Concerns about uncomfortable room conditions and limited space.
Amenities
8.88
Amenities generally rated well with specific praises for breakfast.
Value for Money
8.34
Mixed comments on value considering some issues in room quality.
Food and Beverage
7.89
Limited menu options and mixed reviews on food quality.
Overall Experience
8.86
Overall positive experience despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:03

Property Description

Luxury and Convenience at NH Collection Mexico City Centro Histórico

Exquisite Dining and Wellness Facilities: Indulge in culinary delights at the hotel's restaurant, stay active at the fitness centre, or unwind with a drink at the bar and shared lounge.

Comfortable Rooms with Modern Amenities: Enjoy a restful stay in guest rooms featuring air conditioning, flat-screen TV, coffee machine, and a sleek private bathroom for your comfort.

Prime Location and Nearby Attractions: Explore the city's iconic landmarks such as Zocalo Square and Metropolitan Cathedral, with the convenience of the airport just 8 km away.

Book now for an unforgettable experience at NH Collection Mexico City Centro Histórico.

Important information:

Upon check-in photo identification and credit card is required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1634 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
R
Rodrigo • couple • sv
9
2026-04-18 • via Nuitee
A
adriansT6342MV • Couples
10
México city first visit
Pros:

Location is awesome, great service from the front desk, cleaning personnel to the friendly staff serving on the cafeteria (breakfast)

2026-04-17 • via Tripadvisor
F
Franc • solo_traveller • es
7
Correcto
Pros:

El desayuno muy por debajo de lo que me esperaba. Ha bajado el nivel respecto a los últimos años

2026-04-16 • via Nuitee
T
Thorsten • couple • de
7
2026-04-14 • via Nuitee
P
Pratheep • couple • gb
8
Great central location.
Pros:

Very quiet room and central location. Delicious breakfast. Well equipped gym.

2026-04-13 • via Nuitee
N
nicholaslcauchi • NONE • Shoalhaven, New South Wales
8
Good location, though a headache with local traffic
Pros:

Great spot to stay, though if doing external activities, be ready for intense traffic to get back to your location.

2026-04-12 • via Tripadvisor
P
Pineda Castillo • solo_traveller • cr
10
Pros:

La atención y el servicio, así como la comodidad y limpieza de la habitación fue excelente.

Cons:

Todo excelente.

2026-04-12 • via Nuitee
S
Sara • solo_traveller • br
10
Pros:

Ótima localização. Café da manhã muito bom.

2026-04-11 • via Nuitee
H
hans • couple • be
7
Not impressed.
Pros:

Location.

Cons:

Not impressed.

2026-04-09 • via Nuitee
N
Nelly • couple • de
10
Sehr gut
Pros:

Sehr gutes Frühstück. Ein Wasserkocher und eine Kaffeemaschine stehen im Zimmer zur Verfügung. Super nettes Personal, sehr schöne Lage.

2026-04-09 • via Nuitee
V
verasum77 • NONE
10
Great hotel for exploring Mexiko City
Pros:

great location, nice and cosy rooms with spacious bathroom, great breakfast buffet, very friendly staff

2026-04-08 • via Tripadvisor
R
Romero • couple • mx
10
2026-04-05 • via Nuitee
C
carlosycrystalhe2026 • NONE
10
5 nights
Pros:

Room super clean !!! Love it ! Perfect location , we will come back , great service ( love the agua the Jamaica in lobby )

2026-03-30 • via Tripadvisor
D
dm_denver • Couples • Denver, Colorado
8
Good Budget Stay Near the Zócalo
Pros:

If you’re looking for a budget-friendly stay right by the Centro Histórico, this hotel is a solid option. The location is definitely the highlight, just steps from the Zócalo, making it easy to explore the city on foot.

The room was comfortable and had everything needed for a short stay, though it wasn’t anything particularly memorable. Service was okay, nothing outstanding, but no major issues either.

Amenities like the gym and included breakfast were a nice bonus, especially at this price point. Overall, it’s a practical, well-located choice for travelers who want convenience and value over luxury.

2026-03-30 • via Tripadvisor
F
Fiama • couple • mx
8
2026-03-30 • via Nuitee
A
Alexandra • solo_traveller • de
8
2026-03-28 • via Nuitee
B
Boris • family_with_children • de
4
Meiden!
Pros:

Gute Lage

Cons:

Langsames und unfreundliches Personal an der Rezeption. ein Zimmer mit zwei viel zu kleinen Betten wurde durch uns sogleich bemängelt. Nur widerwillig bekamen wir ein Zimmer mit zwei queen size Betten. Zudem sehr dunkles Mobiliar. Ein widerlicher, viel zu stark parfümierter Eingangsbereich lässt einen kaum noch atmen. Besser ins Hotel gegenüber gehen, dort waren wir vor 3 Jahren.

2026-03-28 • via Nuitee
P
Pablo • couple • ch
8
2026-03-28 • via Nuitee
G
Getulio • couple • us
9
2026-03-27 • via Nuitee
J
Jürg • couple • ch
7
Pros:

Das Frühstück war umfangreich und hervorragend. Zur Kathedrale sind es nur wenige Minuten zu Fuss.

Cons:

Einmal waren keine Duschtücher vorhanden und einmal musste ich dreimal darum bitten, dass Wasserflaschen nachgeliefert werden.

2026-03-25 • via Nuitee