NH Collection México City Centro Histórico

Hotels
•
NH Collection
8.6 (1634 reviews)
Palma, 42 Centro , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Dirty pillows
Limited food options
Room comfort issues
Reception staff inconsistencies

Categories

Cleanliness
8.39
Some reviews mention cleanliness positively but there is one review about dirty pillows.
Service
9.16
Friendly staff mentioned in multiple reviews but a few complaints about reception service.
Location
9.4
Excellent location mentioned in many reviews, central and convenient.
Room Quality
7.85
Concerns about uncomfortable room conditions and limited space.
Amenities
8.88
Amenities generally rated well with specific praises for breakfast.
Value for Money
8.34
Mixed comments on value considering some issues in room quality.
Food and Beverage
7.89
Limited menu options and mixed reviews on food quality.
Overall Experience
8.86
Overall positive experience despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:03

Property Description

Luxury and Convenience at NH Collection Mexico City Centro Histórico

Exquisite Dining and Wellness Facilities: Indulge in culinary delights at the hotel's restaurant, stay active at the fitness centre, or unwind with a drink at the bar and shared lounge.

Comfortable Rooms with Modern Amenities: Enjoy a restful stay in guest rooms featuring air conditioning, flat-screen TV, coffee machine, and a sleek private bathroom for your comfort.

Prime Location and Nearby Attractions: Explore the city's iconic landmarks such as Zocalo Square and Metropolitan Cathedral, with the convenience of the airport just 8 km away.

Book now for an unforgettable experience at NH Collection Mexico City Centro Histórico.

Important information:

Upon check-in photo identification and credit card is required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1634 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
M
Molinuevo Ortega • solo_traveller • ca
10
2026-03-07 • via Nuitee
J
James • couple • ph
7
A good place to be in Centro Historico
Pros:

Location which is near the many places of interest. Also many restaurants and stores nearby. Walking distance to the Metropolitan Cathedral.

Cons:

We were not provided with towels for 2 evenings. We had to request for them.

2026-03-07 • via Nuitee
C
Corona • extended_group • mx
9
Cons:

Reservé una habitación doble con 2 camas, me dieron una con 1 cama

2026-03-06 • via Nuitee
L
Lezaeta • solo_traveller • pe
6
2026-03-05 • via Nuitee
T
Tami • family_with_children • us
10
Pros:

Location was great near the mall, museums and plaza. The hotel is updated, clean with a nice bar and lounge and a great restaurant in the 5th floor sporting outdoor rooftop seating and a delicious breakfast starting at 7:00 am which was perfect for our early morning return flight home

Cons:

M/A

2026-03-05 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-03-03 • via Nuitee
H
Hayley • solo_traveller • gb
9
Excellent location and good value for money
Pros:

Excellent location in the centre of the historical district - right by Zocalo, Templo Mayor etc. Nice size room with a lovely big bed - modern, with clean bathroom. And the standout was the wonderful concierge who, when my uber kept cancelling as a big concert was causing road closures and traffic chaos, found me a taxi and walked with me and my luggage to meet it, staying with me to ensure I was safely collected.

Cons:

Nothing worth writing about.

2026-03-02 • via Nuitee
L
Lawson • couple • us
7
2026-03-02 • via Nuitee
K
KimH47 • Couples • Toronto, Ontario
8
Modern hotel near the Zocalo in Mexico City
Pros:

We spent 7 nights at this hotel one block from the Zocalo. It was very clean, modern and comfortable. The room was spacious and quiet but no view. The bed was very comfortable. Shower water pressure could be improved. We had dinner one night in the hotel. Food was good. Margaritas at the bar were good. Staff were excellent especially Amador. Walking distance to the subway. The neighbourhood starts to get run down the further you walk from the main square.

2026-02-28 • via Tripadvisor
A
AKIRA • solo_traveller • jp
7
2026-02-28 • via Nuitee
S
Silberman • extended_group • us
8
2026-02-27 • via Nuitee
A
Adrián Kročil • couple • sk
9
2026-02-27 • via Nuitee
S
Saroj • couple • us
8
I would stay here again because of location and price.
Pros:

Location

Cons:

Restaurant was not vegan friendly.

2026-02-25 • via Nuitee
S
Saroj • couple • us
8
Good price for better location.
Pros:

Location

Cons:

Not vegan friendly.

2026-02-25 • via Nuitee
G
GUILLERMO • couple • ar
8
Aceptable
Pros:

Ubicacion

Cons:

Espacios muy Reducidos. Desayuno regular

2026-02-25 • via Nuitee
D
David • family_with_children • us
3
Pros:

location

Cons:

the was not water on the sink..

2026-02-23 • via Nuitee
P
paulrF1364RV • Family
10
Wonderful and fabulous
Pros:

The staff was very helpful,knowlegable and efficient.we truly enjoyed our stay at NH Collection in Mexico city. We look forward to coming to Mexico City and staying at your hotel again

2026-02-18 • via Tripadvisor
A
Albena • extended_group • bg
10
Прекрасно местенце.
Pros:

Местоположението. Служителите. Хотелът е хубав.Стаите са компактни, но снабдени с всичко нужно.

2026-02-14 • via Nuitee
Z
Zoya • couple • us
10
Pros:

Great central location. Very comfortable bed and linens. Friendly staff. Beautiful interior.

2026-02-13 • via Nuitee
R
Rakesh • couple • gb
8
2026-02-12 • via Nuitee