NH Collection México City Centro Histórico

Hotels
8.6 (1794 reviews)
Palma, 42 Centro , Mexico City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Dirty pillows
Limited food options
Room comfort issues
Reception staff inconsistencies

Categories

Cleanliness
8.39
Some reviews mention cleanliness positively but there is one review about dirty pillows.
Service
9.16
Friendly staff mentioned in multiple reviews but a few complaints about reception service.
Location
9.4
Excellent location mentioned in many reviews, central and convenient.
Room Quality
7.85
Concerns about uncomfortable room conditions and limited space.
Amenities
8.88
Amenities generally rated well with specific praises for breakfast.
Value for Money
8.34
Mixed comments on value considering some issues in room quality.
Food and Beverage
7.89
Limited menu options and mixed reviews on food quality.
Overall Experience
8.86
Overall positive experience despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:03

Property Description

Luxury and Convenience at NH Collection Mexico City Centro Histórico

Exquisite Dining and Wellness Facilities: Indulge in culinary delights at the hotel's restaurant, stay active at the fitness centre, or unwind with a drink at the bar and shared lounge.

Comfortable Rooms with Modern Amenities: Enjoy a restful stay in guest rooms featuring air conditioning, flat-screen TV, coffee machine, and a sleek private bathroom for your comfort.

Prime Location and Nearby Attractions: Explore the city's iconic landmarks such as Zocalo Square and Metropolitan Cathedral, with the convenience of the airport just 8 km away.

Book now for an unforgettable experience at NH Collection Mexico City Centro Histórico.

Important information:

Upon check-in photo identification and credit card is required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 1794 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
V
Vero Vidi solo_traveller mx
10
Pros:

Instalaciones y servicio

Cons:

NA

2026-08-27 via Nuitee
G
Gürhan couple tr
10
2026-08-24 via Nuitee
F
Fernando extended_group br
9
2026-08-23 via Nuitee
J
Jose solo_traveller mx
10
Excelente Hotel
Pros:

Excelente opcion

2026-08-23 via Nuitee
C
Chaudhary solo_traveller in
9
2026-08-22 via Nuitee
I
Igor extended_group ru
4
I do not recommend staying at this hotel.
Pros:

Almost nothing.

Cons:

The rooms are tiny and cramped. The window practically faces the wall. It's like living in a basement. The hotel's technology is dilapidated, particularly the elevators, which are out of order, forcing guests to use service elevators in areas not intended for hotel guests.

The quality of the food prepared in the restaurant does not at all correspond to the exorbitant prices for the food.

2026-08-22 via Nuitee
W
Winston solo_traveller us
9
2026-08-21 via Nuitee
S
Songli solo_traveller cn
6
Cons:

i miss sth there.

2026-08-19 via Nuitee
X
Xiaoli extended_group cn
10
2026-08-18 via Nuitee
A
Amjad Abdulla solo_traveller mv
7
2026-08-16 via Nuitee
M
Masakazu solo_traveller jp
10
2026-08-15 via Nuitee
M
María José couple es
8
Estancia agradable en un lugar céntrico al lado de todo lo que hay que ver en la ciudad. ver.
Pros:

Cerca de todo lo que hay que ver, cómodo y tranquilo.

Cons:

La zona estupenda para conocer los lugares más destacados de la ciudad pero la zona está deteriorada.

2026-08-14 via Nuitee
A
Annalisa family_with_children it
9
Pros:

La camera molto ampia e un’ottima colazione

2026-08-12 via Nuitee
E
Edgar family_with_children mx
10
Una estadía excelente
Pros:

El desayuno es excelente, la calidad, el sabor, la variedad y la atención. La habitación impecable y el tamaño de la cama excedió mis expectativas

2026-08-12 via Nuitee
A
Anna solo_traveller it
9
Pros:

Letto, bagno, colazione ottima

Cons:

Nulla

2026-08-12 via Nuitee
N
NewYorkGirly NONE Austin, Texas
10
Hotel in Mexico City Historic Center
Pros:

The NH Collection in the Historic Center was fantastic! The breakfast is definitely worth adding to your stay. The coffee was really really good. The staff are impeccable, friendly and helpful. The hotel is very clean, safe and quiet. The nice lady at the Guest Relations, Rebecca, will go above and beyond to help make your stay more comfortable. Renier, the bar tender, makes excellent drinks and conversation. I highly recommend staying at this lovely hotel.

2026-08-11 via Tripadvisor
N
Nayeli Lucina solo_traveller mx
9
Pros:

La ubicación, cercano al zocalo, las camas muy cómodas y que no se escuchaba ruido exterior

Cons:

Las habitaciones son un poco reducidas

2026-08-11 via Nuitee
R
Rolando family_with_children us
7
Decent hotel - eat somewhere else.
Pros:

Room was clean, modern and comfortable.

Cons:

Sandwich was dry and the chips served with it were rancid.

Also, they advertise as having transport to the airport. I selected it precisely for that reason. Turns out their transport is to arrange a cab for you.

2026-08-11 via Nuitee
M
mafuman Couples
10
great location, great breakfast, great drinks
Pros:

Fantastic location. You take two left turns and you're in front of the Palace and the Templo Major.
Great breakfast - just sit down and eat. Eggs/coffee/juice, little pastries. Enough to get going without the hassle of looking for food first thing every day.
Chill - everybody is relaxed, no hurry no rush, they take care of you.
The bar - best piña coladas in Mexico City from Rey the bartender.

2026-08-10 via Tripadvisor
M
Mejia family_with_children us
10
2026-08-10 via Nuitee