Hotel Morales Historical & Colonial Downtown Core

Hotels
9.2 (641 reviews)
Avenida Corona 243-Historic Downtown , Guadalajara , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful building
Cons:
Cleanliness issues
Service problems
No mini refrigerator

Categories

Cleanliness
8.68
Multiple reviews indicated issues with cleanliness, including hair in rooms and dirty bathrooms.
Service
9.15
Service was mostly positive, but one review highlighted staff being unhelpful at times.
Location
10
Location praised for being central and convenient.
Room Quality
8.64
Some rooms were dark and had issues with cleanliness; needs updating.
Amenities
9.17
Amenities were adequate but lacked some features like refrigerators in the rooms.
Value for Money
8.63
Value perceived negatively due to cleanliness and service issues.
Food and Beverage
9.68
Breakfast was average, while evening bar food was positively noted.
Overall Experience
9.67
Experience was generally good, despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Historic Elegance and Modern Comforts
Nestled in downtown Guadalajara, Hotel Morales offers elegant accommodations with first-class amenities. Explore nearby historical sites and cathedrals just minutes away.

Relaxation and Entertainment
Unwind in the on-site lounge with live music after a day of sightseeing.

Business-Friendly Services
Stay connected with free Wi-Fi in our state-of-the-art business center.

Experience the perfect blend of history and luxury at Hotel Morales. Book now for an unforgettable stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests booking 3 or more rooms are subject to different deposit and cancelation policies. Please contact the hotel for more details.

The hotel reserves to pre-authorize the Credit Card at least 3 days before check in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 641 reviews
Cleanliness: 8.68
Service: 9.15
Location: 10
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.67
A
Antonio • solo_traveller • mx
10
Pros:

Todo esta muy bien. Felicidades.

2026-05-16 • via Nuitee
I
ian • extended_group • us
9
2026-05-08 • via Nuitee
D
David • solo_traveller • mx
10
Pros:

Hotel antiguo, hermoso, elegante, sobrio, muy bien restaurado. Habitación limpia, cómoda, tranquila y silenciosa.

Cons:

Puede resultar demasiado caro, pero los precios varían segun las fechas.

2026-05-07 • via Nuitee
C
Crisol • extended_group • us
10
2026-05-03 • via Nuitee
J
Jakob • couple • de
10
Pros:

Amazing location and beautiful historic building. We were in Guadalajara for a wedding and it felt special to stay in such a fancy hotel that could’ve been straight out of a movie.

2026-04-30 • via Nuitee
N
nicholas • couple • gb
5
Okay
Pros:

Position and history

Cons:

No refrigerator in room and the Batman was the laziest I’ve ever had the unfortunate please to meet and I’ve met a few ! The valet Brought the wrong car and gave me the keys car same style and colour and put my luggage in it !!

2026-04-29 • via Nuitee
M
Mario • solo_traveller • us
8
Excelente!
Pros:

Todo cerca de lo que queríamos hacer, limpio, nos gustó el shower, parte del personal muy amable y no ruido.😊

Cons:

Que no estuviera la habitación que pedimos disponible

2026-04-28 • via Nuitee
T
Timm • extended_group • mx
3
Pros:

La ubicación es muy bueno. Igual que el servicio de transporte que ofrece el hotel.

Cons:

No hubo luz natural en la habitación. Lo ingredientes de la comida están de baja calidad.

2026-04-22 • via Nuitee
H
heather • solo_traveller • ca
10
Pros:

Beautiful hotel and wonderful attentive staff. Hotel restaurant served good food at reasonable cost which is hard to find!

2026-04-18 • via Nuitee
L
Luis • couple • mx
1
Pésimo servicio al cliente, deberían de cambiar de personal o dar capacitaciones adecuadas
Cons:

El servicio al cliente es pésimo, no respetaron el precio de la reserva , se intentó resolver el problema y la respuesta de la persona que se encontraba como encargada fue si quieres cancela, en el área del restaurante según teníamos descuento por ser clientes pero al final lo negaron argumentando que no somos clientes vip, al momento de entregar habitaciones ni las gracias dieron, simplemente tomó las tarjetas y se puso en la computadora ignorando totalmente

2026-04-13 • via Nuitee
M
Mac • couple • ca
10
2026-04-09 • via Nuitee
G
Ginette • couple • ca
8
I would go back
Pros:

the pool -
the room was very nice
the breakfast was excellent
the service at the bar was great

2026-04-06 • via Nuitee
M
Michael • couple • us
10
I will stay there again
Pros:

Location and staff

Cons:

Beds were ok

2026-04-05 • via Nuitee
V
Verónica • family_with_children • mx
10
Pros:

Me encanta el servicio y la ubicación del hotel.

Cons:

No me gustó el café de la habitación

2026-04-03 • via Nuitee
J
Janet • family_with_children • us
10
2026-04-02 • via Nuitee
R
Rene • family_with_children • de
6
Pros:

Es war sauber.

Cons:

Das Personal wirkt apathisch und unhöflich. Keine Hilfe beim Koffertragen, spärliche Informationen beim Check-In. Wenn man Trinkgeld gibt, kommt auch nur ein Hmmm oder ok, selbst, wenn das für den angebotenen Service relativ großzügig bemessen ist. Die Zimmer sind alt, die Betten hatten schon vor langer Zeit ihre beste Zeit, zumindest werden sie ordentlich gereinigt. Die Putzfrau scheint als einzige verstanden zu haben, was es bedeutet im Dienstleistungssektor zu arbeiten. Finger weg vom Buffet. Für die angebotene Qualität deutlich zu teuer. Wenn schon das Frühstück im Hotel sein muss dann a la card. Bessere Optionen gibt es außerhalb. Das Hotel ist insgesamt nicht zu empfehlen

2026-03-30 • via Nuitee
A
andree • couple • mx
10
Splendide
Pros:

C est beau et le restaurant est excellent, je vous le recommande

Cons:

Architecture, le confort des chambres et la bonne nourriture du restaurant.

2026-03-29 • via Nuitee
F
FloMttp • family_with_children • fr
9
2026-03-27 • via Nuitee
M
michael lake • couple • mx
7
2026-03-26 • via Nuitee
L
Longden • solo_traveller • ca
10
Pros:

Hotel Morales is excellent in every way! This historic hotel is beautifully appointed with ‘old world’ charm. It is centrally located and easily walkable to the main square and amenities. The staff are very attentive and helpful! I loved staying here and will choose this hotel when I return to Guadalajara.

2026-03-16 • via Nuitee