Abora Catarina by Lopesan Hotels

Hotels
Lopesan Hotel Group
8.2 (2122 reviews)
Avenida de Tirajana, 1 , Playa del Ingles , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Family-friendly activities
Cons:
Dirty private pool
Food quality decline
Room maintenance issues

Categories

Cleanliness
7.66
The private pool was very dirty; however, room cleanliness was acceptable.
Service
9.13
Staff were excellent and attentive, making a positive impression.
Location
9.17
The location is perfect, close to the Maspalomas Dunes and beach.
Room Quality
7.62
Rooms are okay, but the beds move when you move. Hotel in need of refurbishment.
Amenities
8.15
Facilities available were good, though some improvements needed for winter pool heating.
Value for Money
8.11
Overall value is fair, but several improvements could enhance the experience.
Food and Beverage
7.16
Quality of food has declined compared to previous visits, though adequate.
Overall Experience
8.63
Overall, the stay was enjoyable with positive staff interactions, though some issues affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:54

Property Description

Luxurious Accommodation Options
Abora Catarina by Lopesan offers a range of rooms with modern amenities including air conditioning, TV, and comfortable sofa beds. Upgrade to the Double Family Pool or Double Deluxe Pool rooms for a private pool and terrace, or choose the Double Superior room for a relaxing hydromassage experience.

Abundant Leisure Facilities
With 5 outdoor swimming pools, a fitness centre, buffet restaurant, and bars, guests can unwind and indulge in various activities. The hotel also boasts a games room, playground for children, and a shared terrace for relaxation.

Convenient Location and Services
Located just 250 metres from the Maspalomas Sand Dunes, this hotel offers easy access to nearby attractions. With a 24-hour front desk, guests can enjoy a seamless stay. Book your stay at Abora Catarina by Lopesan for a memorable vacation experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2122 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
S
storey05 Family Kingston-upon-Hull, East Riding of Yorkshire, England
8
Family holiday
Pros:

We had a fantastic stay and would highly recommend this hotel. The superior rooms were spacious, spotlessly clean, and beautifully presented. The family room was a good size, although as we needed a cot there wasn't a tent for the children.
The food was plentiful throughout our stay. We actually preferred the lunch menu to the evening menu, although both offered a good variety and were very enjoyable. The snack bar was exceptional, especially if you're travelling with teenagers! There was a constant supply of freshly cooked burgers, hot dogs, chips, ice cream, jelly, fruit, cakes 11am to 11pm and sandwiches/cakes available throughout late evening evening/ overnight.
The entertainment was good overall. The two evening shows we saw during our week's stay were excellent. Unfortunately, we were a little unlucky as the entertainment team had Monday off, one evening was dedicated to the World Cup (which created an amazing atmosphere!), another was karaoke, and later in the week one of the shows was repeated. This was a little disappointing, particularly as our grandchildren really enjoyed the shows.
The water slide area was brilliant for both children and adults. The only advice I'd give is to wait until the person before you has cleared the slide, as we saw a few near misses.
Drinks were plentiful and easily accessible, with self-service soft drinks, beer, sangria and wine on tap. The only slight inconvenience was that guests could only collect two drinks at a time from the main pool bar, so if you're a group of four it's easier for two people to go to the bar together, although if you have little ones you will need to go up twice. We didn't enjoy the couple of cocktails we tried, unfortunately, as they were premixed and too strong in taste and much preferred the sangria, which was great!
The staff were friendly and helpful. Overall, we had a wonderful stay and wouldn't hesitate to return.

2026-07-25 via Tripadvisor
9
940mateuszg Friends getaway
10
Hicham best animator in the hotel
Pros:

had an absolutely incredible vacation! A huge special mention goes to Hicham, the host at Labora Katarina. He is truly an amazing animator who brought so much energy and joy to our stay. He made our trip completely unforgettable and deserves all the praise. Thank you for everything!"

2026-07-23 via Tripadvisor
D
David solo_traveller es
8
2026-07-23 via Nuitee
9
967finna Family
6
Not a great holiday
Pros:

Some staff were friendly but majority were rude. Check in took a long time! Cleaning staff were wonderful, the lady that cleaned our room was friendly and she did a very good job. The rest of the hotel seemed worn down, broken tiles in the pool, floors looked unclean, wasn't enough space in the food area. Snack bar was poor! And the drink selection wasn't great either. Tui definitely sold a dream and for £1,400pp and it being 4* I expected so much more. There also wasn't a lot to do outside the hotel.

2026-07-20 via Tripadvisor
M
Manuel solo_traveller es
9
Pros:

Decoración juvenil y alegre. Muy adecuado este hotel para familias. Comida abundante y variada.

Cons:

Zumo de natural de naranja es de pago, aunque se contrate el todo incluido. Presencia de agente de seguridad externa en entrada, dando sensación de inseguridad en la zona contrariamente a su finalidad.

2026-07-20 via Nuitee
L
Laura couple es
8
2026-07-19 via Nuitee
L
LEIRE solo_traveller es
10
Pros:

Realmente me ha gustado muchísimo todo,todo de mucha calidad, servicio, atención, actuaciones, etc, hemos ido a muchos hoteles y una de las cosas que más me ha gustado, que a la hora de ver las actuaciones, el primer idioma que se habla es el ESPAÑOL, a pesar de estar en España, Canarias, en muchísimos hoteles que he estado, a veces ni se habla en español a la hora de hacer más actuaciones,para traducir...
Un excelente hotel,volveremos.

2026-07-19 via Nuitee
A
Alicia solo_traveller es
9
Un Hotel muy bonito
Pros:

El buen ambiente y la responsabilidad de la gente

Cons:

Que la tele no era Smart TV y solo se podía ver lo que echaban en la tele. Y que en el bar de la piscina se dejaba de servir a las 11:00 de la noche.

Había mucha claridad porque no había persianas

2026-07-19 via Nuitee
L
Leandro family_with_children pt
10
2026-07-18 via Nuitee
S
Sara Arminda solo_traveller es
8
Pros:

Las habitaciones eran amplias, las camas eran cómodas y no me encontré ningún insecto indeseado dentro de la habitación.
Los animadores hablaban español y eran muy agradables con los niños, en especial Javier, fue un encanto con mi hijo y muy simpático.
Había espectáculos la mayoría de las noches y animación en la piscina.
Todo esta muy cercano en general y muy cómodo.

Cons:

Encontrar cucarachas en jardines y ascensores.
Demasiada masificacion de personas, a veces costaba encontrar amacas y mucho barullo entre el gentío y las actividades en la piscina.
Los baños generales que había por el complejo, a veces estaban bastante sucios...

2026-07-18 via Nuitee
B
Bukowska solo_traveller ie
8
2026-07-18 via Nuitee
Z
Zoltán solo_traveller hu
8
2026-07-16 via Nuitee
P
Paula family_with_children ie
7
Rooms were clean, house keeping clean as very good. Them ladies work hard! Food was good
Pros:

Catering towards children! Happy child happy life! Food was good, choice was limited on some days but still had more than enough. Beds were fine.

Cons:

Aircon in the room was not great and was very loud. Pools were a little over crowded.

2026-07-15 via Nuitee
G
González Perez solo_traveller es
10
2026-07-14 via Nuitee
J
Jonatan solo_traveller es
4
Pros:

La amabilidad del personal.

Cons:

Muy caro para la poca variedad de comida que hay, piscina sucia, baño del apto con pared rota, una de las piscinas en obras, cisterna perdiendo agua y en varios apartamentos y la unica solucion que dan fueron toallas para poner en el piso.

2026-07-13 via Nuitee
J
Jacqueline solo_traveller es
8
2026-07-12 via Nuitee
C
Camilo alexis family_with_children es
9
2026-07-12 via Nuitee
R
Raquel solo_traveller es
8
Perfex
Pros:

El buffet bastante bien y variado
Las piscinas bien
Las chic@s de animación muy buenas con los niños
Personal amable

Cons:

Debería mejorar el tema de aire acondicionado porque no era bastante para toda la habitación
Que en la zona de los niños el.parque acuático también pusieran zona de comida porque tenías que ir hasta las otras para poder comer

2026-07-12 via Nuitee
E
Evgenia couple no
9
I would choose the private pool room again.
Pros:

I loved our room with the private pool. It was very nice, very quite area of the hotel, had a relaxing time. It is mostly a family hotel so these rooms are perfect for couples.

2026-07-12 via Nuitee
M
María José solo_traveller es
9
2026-07-12 via Nuitee