Abora Catarina by Lopesan Hotels

Hotels
Lopesan Hotel Group
8.2 (1988 reviews)
Avenida de Tirajana, 1 , Playa del Ingles , es

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Family-friendly activities
Cons:
Dirty private pool
Food quality decline
Room maintenance issues

Categories

Cleanliness
7.66
The private pool was very dirty; however, room cleanliness was acceptable.
Service
9.13
Staff were excellent and attentive, making a positive impression.
Location
9.17
The location is perfect, close to the Maspalomas Dunes and beach.
Room Quality
7.62
Rooms are okay, but the beds move when you move. Hotel in need of refurbishment.
Amenities
8.15
Facilities available were good, though some improvements needed for winter pool heating.
Value for Money
8.11
Overall value is fair, but several improvements could enhance the experience.
Food and Beverage
7.16
Quality of food has declined compared to previous visits, though adequate.
Overall Experience
8.63
Overall, the stay was enjoyable with positive staff interactions, though some issues affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:54

Property Description

Luxurious Accommodation Options
Abora Catarina by Lopesan offers a range of rooms with modern amenities including air conditioning, TV, and comfortable sofa beds. Upgrade to the Double Family Pool or Double Deluxe Pool rooms for a private pool and terrace, or choose the Double Superior room for a relaxing hydromassage experience.

Abundant Leisure Facilities
With 5 outdoor swimming pools, a fitness centre, buffet restaurant, and bars, guests can unwind and indulge in various activities. The hotel also boasts a games room, playground for children, and a shared terrace for relaxation.

Convenient Location and Services
Located just 250 metres from the Maspalomas Sand Dunes, this hotel offers easy access to nearby attractions. With a 24-hour front desk, guests can enjoy a seamless stay. Book your stay at Abora Catarina by Lopesan for a memorable vacation experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1988 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
C
Cortés Navarro family_with_children es
10
2026-03-14 via Nuitee
R
Rafael couple es
7
Regular
Pros:

El desayuno bien

Cons:

Que no pusieron snack el sábado y pregunté y nadie me dio una explicación cuando ese servicio me lo han cobrado también

2026-03-12 via Nuitee
L
LaiaSerna family_with_children es
8
Para los peques está genial!
Pros:

El personal genial, pedimos un cambio de habitación y nos los gestionaron muy rapido. El personal de animación de 10! el mejor que hemos visto en mucho tiempo. Los espectaculos genial. Y el parque acuático lo mejor para los peques!

Cons:

La comida de buffet bastante básica, además tenían la mesa de buffet para los niños para que se sirvan solos y solo la llenaron una vez, los demás días estaba vacía.

2026-03-12 via Nuitee
B
Brian solo_traveller gb
8
Nice break with plenty of sun
Cons:

No iron available. No proper coffee unless you pay extra.

2026-03-12 via Nuitee
N
Noemi Escalona couple es
3
Deja mucho que desear.
Pros:

El personal de todo el hotel, muy amable, tanto recepción como camareros.
Los animadores súper bien, las actuaciones estupendas y siempre hay actividades a todas horas tanto para adultos y para niños.
La instalación de piscina grande y piscina para niños también esta bien.

Cons:

La comida deja mucho que desear, siempre lo mismo, no hay variedad, ponen un cartel todos los días para cambiar de diferentes gastronomías de paises y no hay nada, se repiten mucho en el buffet y si sobra algo de la comida lo ponen por la noche. El buffet fatal.
Después, las instalaciones dejan mucho que desear, las puertas estan todas desconchadas, sin pintar, la limpieza de las habitaciones también es muy pobre, muchos días no limpian bien y la colcha de la cama no la cambian.

2026-03-11 via Nuitee
J
Jarralad1971 Couples Jarrow, Tyne and Wear, England
10
Great Hotel in great location
Pros:

My wife and I stayed here for 7 nights and to be honest, we can't knock the hotel. We were a bit pessimistic after reading other reviews but found the negative exaggerated.
Upon arrival the receptionist was lovely, clearly telling us everything we needed to know and directions to our room.
We boosted up to premium drinks and were each given a gold wristband (definitely worth the boost for the choice of premium drinks available).
Although some leave negative reviews regarding food, we found plenty of choice.
There's plenty of sun loungers available around the pool and plenty more spread just off the poolside.
Although we didn't really take part in activities the animation team are fun, friendly and try to get as many involved as possible.
Our room was very large with a good sized balcony too and looking around they all seemed to be similar in size.
The dunes are only a few minute walk away from hotel and definitely worth a visit.
The only negative I could give the place, there is not a big enough smoking area, I'm sure another area could be created with tables and chairs away from non smokers.

Overall, we enjoyed our stay and will go back again.

2026-03-10 via Tripadvisor
D
Daisy190757 Friends getaway Basildon, Essex, England
10
Fabulous
Pros:

Had a lovely holiday. I was a bit concerned when I read that it was being shut for refurbishment in April and expected old beds and scruffy rooms but that wasn't the case. I had a lovely room and slept really well the whole week. Very comfortable and quiet.
Food was very good and salads were fantastic. How anyone can complain about the food is beyond me. There was so much choice.
Entertainment team were great and all friendly staff.
Never had to queue long at the bar.
My only one small complaint was the sun loungers. They were so uncomfortable.
There is a very convenient shuttle bus to the beach. Near to supermarkets and the bus stop. Buses are cheap but can be crowded. Peurto Rico bus station was awful with people pushing in all directions. We took a taxi to the market for 6.50 euro each way.

2026-03-10 via Tripadvisor
8
889markh Couples Leicester, Leicestershire, England
4
A 2 Star experience at a 5 Star price. Think again before booking.
Pros:

A very tired hotel in need of some serious improvements. Pool areas very tatty. Missing tiles and peeling paint in the pools and the surrounds. Nice rooms but no option to regulate the temperature. Aircon is on or off! The food is pretty appalling. Limited choices and really poor quality ingredients particularly the meats. The drinks on the all inclusive are like rocket fuel and the wines on tap are undrinkable. This hotel is no where near a 4 star and nothing like the other Lopesan hotels.

2026-03-10 via Tripadvisor
A
Alexey Prozorov solo_traveller es
7
2026-03-10 via Nuitee
L
Loida couple es
10
De cine
Pros:

La habitación +18 deluxe con piscina estaba muy bien. De 10

Cons:

La habitación estaba retirada del comedor y de la zona de las bebidas. Y muchas escaleras. Para llegar a la habitación.

2026-03-10 via Nuitee
_
_A1836IU Family
10
Absolutely great
Pros:

Very good hotel for family
Stuff is very helpful and most is kind. The best waitress is Cruz who was always happy to welcome us and be so positive person ♥️reception guys you always very helpful and the biggest respect for animation team who always make your stay interesting and fun.

Thanks kitchen staff for fresh and amazing food 👌

2026-03-09 via Tripadvisor
M
Melanie family_with_children gb
8
Pros:

Fab food with good gluten free options

2026-03-09 via Nuitee
A
anders family_with_children fi
7
Pros:

Frukosten var helt ok och rummet rent och fint men ganska anspråkslöst. Mycket trevlig personal, speciellt aktiviteter för barnen var bra ordnat.

Cons:

Poolområdet lite slitet och ibland inte så väl städat. Kanske inte värt priset om man kör all inclusive, maten var ändå helt bra men lite väl likadan varje dag.

2026-03-09 via Nuitee
K
Kieran family_with_children gb
8
2026-03-09 via Nuitee
R
Rob couple gb
10
Pros:

Excellent location, friendly staff, decent food

Cons:

Corridors to the rooms could do with new carpet and walls decorated

2026-03-09 via Nuitee
I
Irisnéia couple ie
9
2026-03-09 via Nuitee
Y
Yraya Moneiba family_with_children es
10
Pros:

El personal en general, el equipo de animación y la tranquilidad

Cons:

No hubo nada que no me gustara

2026-03-08 via Nuitee
R
Rosita family_with_children it
10
Super
Pros:

Tutto
Le piscine
Gli spazi per bambini
L’animazione

Cons:

Da migliorare il cibo e la palestra

2026-03-06 via Nuitee
X
X6911KLhelent Couples Ripon, North Yorkshire, England
10
Lovely holiday
Pros:

The hotel was lovely, clean and friendly. The location was close to the beach and the first drop off from the airport which was fab.
The rooms were extremely clean. I noticed that even the glass shower screen was cleaned every single day we were there. Which was fantastic.
The food was okay . If you are a fish fan you will love it. There was also pasta , pizza chip ect for kids. The salad bar was lovely. It could just do with a little bit more meat choice. Only because I'm not keen on fish. But it was always well stocked and fresh.
The pools were cold but refreshing. Sadly your not allowed to use inflatables. We had the pool mostly to ourselves as it was too cold for others. I love the fact that if people aren't sitting on there lounger for over an hour then towels will be taken away. This is very fair for the people that actually what to stay in the hotel and sunbath.
Everywhere in the hotel is lovely and clean. Never had to qué at the bar. There's cold drinks, beer and wines on a self serve pump . And a coffee machine that you can use 24 hrs a day. They also have sandwiches in the 24hr station in reception encase your hungry when the restaurants are closed. Amazing, we really enjoyed our stay. Thank you.

2026-03-05 via Tripadvisor
X
X7953XApaulr Couples
10
Gardens exceptional, food and drink very good, good value hotel
Pros:

The hotel offers very reasonable pricing which must be taken into account when reviewing. The quality and range of food available was outstanding in the resteraunt, rather more basic in the 24hr self serve areas. We ate very well with abundant healthy options of salad, fruit, fish, rice etc. There was also plenty of orange coloured food if thats your preferance. No real vegetarian specific food such and meat free sausage, bacon or mains, so it just a case of not taking meat. The hotel and our room was very clean at all times, albeit the bathroom was a little tired with significant paint peeled from the lower part of the bathroom door (water damage) and a very amaturish/ messy sealant job on the shower. The gym is small and quite on show to the rest of the hotel being in the main outside area with open doors. Theres about 6 aerobic macines and space for 1/ 2 people on free weights. Every member of staff we encountered were very friendly, helpful and professional. Worth special note is the hotel layout and gardens. The main pool areas are understandably busy with associated noise of entertainment, music and children. However there are lovely, well maintained gardens which are quite extensive. Footpaths meander through them and there are plenty of more private, quiet lounger areas for just a few extra seconds of walking. Also there is a butiful pond with fountains and stocked with fish. Probably the best hotel gardens ive experienced, and this would be very high on my list of reasons to return. Sea front is a 5 minute walk - this takes you to the extensive sand dunes, the actual water is a further 15 minute walk. The dunes themselves are a fragile environment and although marked paths pass through them, scrambling about on them is not permitted. All in all, for the price, a very good choice.

2026-03-04 via Tripadvisor