Bristol Marriott Royal Hotel

Hotels
Marriott Hotels & Resorts
8.7 (8426 reviews)
College Green , Bristol , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Noise disturbances

Categories

Cleanliness
8.04
Issues with cleanliness noted such as stains on ceiling and dirty windows.
Service
9.31
Staff were described as friendly and willing to help.
Location
9.55
Great location mentioned multiple times in reviews.
Room Quality
8
Issues with comfort and noise were highlighted.
Amenities
8.93
Amenities were generally good but missing some basic items.
Value for Money
7.99
Several reviewers mentioned the hotel was overpriced for the quality.
Food and Beverage
8.54
Breakfast was described positively, but some issues with service.
Overall Experience
9.21
Mixed feelings but overall positive with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Victorian Charm and Prime Location
Experience the elegance of the Bristol Marriott Royal Hotel, ideally situated next to Bristol Cathedral and the picturesque waterfront.

Luxurious Rooms with Stunning Views
Indulge in rooms offering breathtaking vistas of the river, College Green, or Bristol Cathedral. Enjoy modern amenities like satellite TV and tea/coffee facilities for a comfortable stay.

Culinary Delights and Relaxation
Savor delectable meals at Miller & Carter restaurant, featuring premium steaks and seafood. Unwind with cocktails and drinks at the Bar after a day of sightseeing.

Immerse yourself in Bristol's vibrant arts scene and explore nearby museums and galleries, just a short stroll away. Book now to elevate your stay at Bristol Marriott Royal Hotel.

Important information:

Parking is available for GBP 17 per 24 hours, and GBP 7 for up to 2 hours.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that bookings for 3-4 guests in a room will be charged for the extra breakfasts at the hotel, as multiple occupancy bookings only include up to two breakfasts.

Please note that one dog will incur an additional cleaning charge of GBP 30, two dogs will incur a charge of GBP 50, and for stays of more than 7 days, an additional fee of GBP 50 per week applies.

Please note that a maximum of 2 dogs is allowed per room.

Please note, no dogs are allowed in food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8426 reviews
Cleanliness: 8.04
Service: 9.31
Location: 9.55
Room Quality: 8
Amenities: 8.93
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.21
A
Ayman couple gb
8
A nice hotel
Pros:

Clean. Good staff. Good food

Cons:

Car park is expensive

2026-05-09 via Nuitee
J
James extended_group gb
10
2026-05-09 via Nuitee
G
Gaynor solo_traveller gb
10
Pros:

Everything was great From entering the doors to a warm welcome from the staff.
Our room was clean and spacious.
We didn't eat there ,so can't comment on the food.
The location was perfect for what we needed. Perfect

Cons:

Nothing

2026-05-09 via Nuitee
J
Jemma family_with_children gb
9
Amazing location and beautiful building
Pros:

Hotel was beautiful and it smelt amazing.
Rooms were lovely, very impressed.

Cons:

Would have loved the hotel to have a spa/swimming pool

2026-05-08 via Nuitee
C
Caroline extended_group gb
1
Pros:

Mistakenly booked through booking.com as searched for bath and this was first in the search, realised straight away so called to cancel they were not helpful and said I had to go through booking.com and now have lost 343 quid

2026-05-08 via Nuitee
L
Lei family_with_children ie
8
2026-05-08 via Nuitee
S
Suzanne solo_traveller us
10
2026-05-08 via Nuitee
M
Michal couple sk
4
Nice Place, but the Services Are Falling Behind
Pros:

Excellent location, spacious room and bathroom, good parking options, very clean hotel, and overall nice interior design. The reception staff were also friendly and helpful, which made the stay more pleasant.

Cons:

The hotel services were far below what I would expect from a 4-star hotel. The furnishings and equipment feel outdated, and there was no power outlet near the bed, which should be standard nowadays. Nobody asked whether we wanted the minibar to be refilled or not. The biggest disappointment was the bar service — despite drink menus being placed on the tables, guests were expected to go to the bar themselves to order drinks. At the neighboring table, two ladies sat for quite a while without any drinks and no waiter approached them once. Overall, the service quality was very poor and disappointing for a hotel of this category.

2026-05-08 via Nuitee
I
Ian couple gb
9
Very nice. Classy hotel.
Pros:

Central. Clean. Chic.

2026-05-08 via Nuitee
R
RICHARD couple gb
6
2026-05-07 via Nuitee
C
Chris couple gb
10
Great overnight stay to see Hippodrome show
Pros:

Location, lots of parking space onsite, room size, comfy bed, luggage space, bathroom with shower cubicle, cooler, staff friendliness and professionalism

Cons:

No flaws of any kind in the service and facilities provided

2026-05-07 via Nuitee
A
Albrecht solo_traveller de
9
Sehr schönes Hotel. Absolut empfehlenswert.
Pros:

Top Lage, Zimmer, Badezimmer alles sehr geschmackvoll und funktional, Eingangshalle/Rezeption sehr stilvoll. Freundliches Personal.

Cons:

W-LAN funktionierte nur teilweise. Zimmer im EG - keine Aussicht

2026-05-07 via Nuitee
N
Natalie couple gb
10
Fab location & beautiful hotel
Pros:

Good location for the theatre - only 3min walk 🚶‍♂️

Cons:

Wasn’t told there would be no electric the next day until after we had checked in

2026-05-07 via Nuitee
M
Maarten couple gb
8
2026-05-06 via Nuitee
A
Annette solo_traveller gb
7
Pros:

Location and v comfy bed

Cons:

Breakfast cold on first day. Had to wait two hours for a table in the restaurant for evening meal - wasn't advised to book on check in. No bath in bathroom. Room service pots outside other rooms overnight and into the day. Carpets outside rooms a bit tired. Toilets not convenient to the restaurant. Outside terrace from the bar noisy outside our bedroom

2026-05-06 via Nuitee
D
Demi couple gb
6
Good
Pros:

Good location, looked pretty

Cons:

Room wasn’t very clean, staff was rude

2026-05-06 via Nuitee
H
Herron solo_traveller gb
8
2026-05-05 via Nuitee
H
HOWARD solo_traveller gb
2
A waste of money never to be repeated.
Pros:

Location only

Cons:

A conference hotel with no soul.
Bland accommodation.
Dismissive unprofessional staff.

2026-05-05 via Nuitee
L
Lauren solo_traveller gb
8
Great location - beautiful hotel
Pros:

Very beautiful hotel with well presented grounds. Great location. Breakfast was also great.

Cons:

It was extra for a cappuccino at breakfast which when you've already paid an additional fee for breakfast seemed cheap. The rooms were very hot!

2026-05-05 via Nuitee
V
Veronica solo_traveller gb
10
Good hotel, wonderful location.
Pros:

Location is great. Rooms spacious.

Cons:

Breakfast was adequate but not as good as the other Marriott in Bristol.

2026-05-05 via Nuitee