Bristol Marriott Royal Hotel

Hotels
•
Marriott Hotels & Resorts
8.7 (8359 reviews)
College Green , Bristol , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Noise disturbances

Categories

Cleanliness
8.04
Issues with cleanliness noted such as stains on ceiling and dirty windows.
Service
9.31
Staff were described as friendly and willing to help.
Location
9.55
Great location mentioned multiple times in reviews.
Room Quality
8
Issues with comfort and noise were highlighted.
Amenities
8.93
Amenities were generally good but missing some basic items.
Value for Money
7.99
Several reviewers mentioned the hotel was overpriced for the quality.
Food and Beverage
8.54
Breakfast was described positively, but some issues with service.
Overall Experience
9.21
Mixed feelings but overall positive with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Victorian Charm and Prime Location
Experience the elegance of the Bristol Marriott Royal Hotel, ideally situated next to Bristol Cathedral and the picturesque waterfront.

Luxurious Rooms with Stunning Views
Indulge in rooms offering breathtaking vistas of the river, College Green, or Bristol Cathedral. Enjoy modern amenities like satellite TV and tea/coffee facilities for a comfortable stay.

Culinary Delights and Relaxation
Savor delectable meals at Miller & Carter restaurant, featuring premium steaks and seafood. Unwind with cocktails and drinks at the Bar after a day of sightseeing.

Immerse yourself in Bristol's vibrant arts scene and explore nearby museums and galleries, just a short stroll away. Book now to elevate your stay at Bristol Marriott Royal Hotel.

Important information:

Parking is available for GBP 17 per 24 hours, and GBP 7 for up to 2 hours.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that bookings for 3-4 guests in a room will be charged for the extra breakfasts at the hotel, as multiple occupancy bookings only include up to two breakfasts.

Please note that one dog will incur an additional cleaning charge of GBP 30, two dogs will incur a charge of GBP 50, and for stays of more than 7 days, an additional fee of GBP 50 per week applies.

Please note that a maximum of 2 dogs is allowed per room.

Please note, no dogs are allowed in food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8359 reviews
Cleanliness: 8.04
Service: 9.31
Location: 9.55
Room Quality: 8
Amenities: 8.93
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.21
V
Vladia • family_with_children • ch
5
Pros:

L’établissement est très bien situé.

Cons:

Nous avions une chambre au sous sol. Vue sur un mur et les fenêtres ne s’ouvraient pas. Détestable, sentiment d’étouffer, chambre sombre.

2026-04-18 • via Nuitee
S
Samar • extended_group • cz
10
Highly recommended
Pros:

Location is perfect. Super clean. Very friendly staff.

Cons:

Everything was perfect

2026-04-18 • via Nuitee
M
Marcelle • couple • gb
7
Lovely hotel, clean and spacious. Great locations, but wish we had a twin bed as the mattress was no good in our double
Pros:

Hotel is amazing, grand, clean and spacious

Cons:

Mattress was bad in our bed, we had to put a pillow between is all night, to stop us rolling to the middle

2026-04-18 • via Nuitee
C
Cara • solo_traveller • gb
9
2026-04-17 • via Nuitee
H
Heather • couple • gb
10
2026-04-17 • via Nuitee
D
Derek • couple • gb
9
2026-04-17 • via Nuitee
K
Kamil • family_with_children • tr
8
Pros:

Great Location. On site parking.

2026-04-17 • via Nuitee
C
Charissa • family_with_children • gb
5
Great location but room so hot with lowest air con setting 18 degrees.
Pros:

Location and friendly staff

Cons:

The room was incredibly hot. It wasn’t a hot day. The lowest the air con could reach was 18 degrees- that’s a heating setting! At close to midnight (having removed duvets from covers) we gave up and I went to reception. They were lovely and sent a fan to the room, but it was a very uncomfortable night of not good sleep which spoilt the next morning. We enjoyed a walk in the (much needed) fresh air to a cafe though- £18.50 for breakfast felt a bit steep!

2026-04-16 • via Nuitee
E
Ekktet • couple • th
5
Aside form the Check-in screw-up, it was OK.
Pros:

Location is great. Sits next to the Hippodrome which was our destination for the trip. Room was OK, not great. Breakfast was good (it was a steakhous turned breakfast restaurant in the morning). All in all was an OK stay.

Cons:

We were supposed to get our room at 3pm, but the staff kept telling us it wasn't ready. The staff kept us uninformed as to why until we really pressed for answer. Turned out the previous guests in the room were "Elite Members" and they kept the room until well after 4pm. After 4pm we talked to the staff again, and they came up with an offer to reduce the room rate, although that came too late. They should have done that up front, as it was their flawed policy that allowed certain people to check out late, interfering with our plans which were not our fault.

2026-04-16 • via Nuitee
G
Graham • couple • gb
9
Lovely hotel, friendly staff - just what we wanted for our Bristol visit.
Pros:

Relaxed atmosphere - tidy - friendly staff

Cons:

Nothing

2026-04-16 • via Nuitee
S
Simeon • family_with_children • gb
10
2026-04-16 • via Nuitee
S
Sheryl • family_with_children • gb
10
Pros:

Stunning hotel, great location, staff couldn’t do enough. Bar and restaurant were excellent. Went out of their way to make daughter’s birthday special with cake and balloons in the room.

2026-04-16 • via Nuitee
A
Anne-Marie • solo_traveller • gb
10
Pros:

Stunning building

Cons:

Mouldy bathroom

2026-04-16 • via Nuitee
C
Craig • couple • gb
7
2026-04-16 • via Nuitee
G
Garry • couple • gb
7
Ok
Pros:

Location is fantastic. Food is very good.

Cons:

Parking is really tight spaces. Ground floor signage is poor. Room was expensive and ended up in the basement next to a road! Thought we booked breakfast but had to pay £17 per head!

2026-04-16 • via Nuitee
J
Jenna • family_with_children • gb
10
Perfect family stay.
Pros:

Everything was beautiful. The hotel, food, room very comfortable and staff were very helpful.

Cons:

Nothing

2026-04-15 • via Nuitee
E
Emma • family_with_children • gb
7
Pros:

Very comfortable bed. Lovely ‘This Works’ products in bathroom. Pleasant and helpful staff.

Cons:

Needs a deep clean. Back of bathroom door very dirty, and skirting boards dusty. Corridors had same empty bottles and plates outside rooms all afternoon/evening which must have been due to staff shortage.

2026-04-15 • via Nuitee
G
Georgina • family_with_children • gb
9
2026-04-15 • via Nuitee
M
Maddie • solo_traveller • gb
10
Pros:

The hotel was beautiful, perfect place to stay to access the main town, resturants, bars etc.
Cake & sweets at reception free & delicious.
Water available too.
Staff were very helpful.
The room was lovely, big, clean & cosy.

2026-04-14 • via Nuitee
M
Michael • extended_group • gb
8
Great architecture & location .Dinning was confusing and breakfast in the basement was not great.
Pros:

Large rooms.
Grand hotel with impressive architecture.
Location excellence with very convinient car parking.

Cons:

No Spa
Breakfast room was in the basement and the breakfast wasn't included unless you paid for access to the executive suite which was a bit of a rip off to be fair.

The miller and carter restaurant was good but very pricy - 20-30% over valued

Breakfast in the main restaurant was extra but some guest had this included. This caused much confusion for our party.

The rooms had no bath - just a shower.

parking was convenient but again extra cost and not included.

2026-04-14 • via Nuitee