Bristol Marriott Royal Hotel

Hotels
Marriott Hotels & Resorts
8.7 (8670 reviews)
College Green , Bristol , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Noise disturbances

Categories

Cleanliness
8.04
Issues with cleanliness noted such as stains on ceiling and dirty windows.
Service
9.31
Staff were described as friendly and willing to help.
Location
9.55
Great location mentioned multiple times in reviews.
Room Quality
8
Issues with comfort and noise were highlighted.
Amenities
8.93
Amenities were generally good but missing some basic items.
Value for Money
7.99
Several reviewers mentioned the hotel was overpriced for the quality.
Food and Beverage
8.54
Breakfast was described positively, but some issues with service.
Overall Experience
9.21
Mixed feelings but overall positive with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Victorian Charm and Prime Location
Experience the elegance of the Bristol Marriott Royal Hotel, ideally situated next to Bristol Cathedral and the picturesque waterfront.

Luxurious Rooms with Stunning Views
Indulge in rooms offering breathtaking vistas of the river, College Green, or Bristol Cathedral. Enjoy modern amenities like satellite TV and tea/coffee facilities for a comfortable stay.

Culinary Delights and Relaxation
Savor delectable meals at Miller & Carter restaurant, featuring premium steaks and seafood. Unwind with cocktails and drinks at the Bar after a day of sightseeing.

Immerse yourself in Bristol's vibrant arts scene and explore nearby museums and galleries, just a short stroll away. Book now to elevate your stay at Bristol Marriott Royal Hotel.

Important information:

Parking is available for GBP 17 per 24 hours, and GBP 7 for up to 2 hours.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that bookings for 3-4 guests in a room will be charged for the extra breakfasts at the hotel, as multiple occupancy bookings only include up to two breakfasts.

Please note that one dog will incur an additional cleaning charge of GBP 30, two dogs will incur a charge of GBP 50, and for stays of more than 7 days, an additional fee of GBP 50 per week applies.

Please note that a maximum of 2 dogs is allowed per room.

Please note, no dogs are allowed in food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8670 reviews
Cleanliness: 8.04
Service: 9.31
Location: 9.55
Room Quality: 8
Amenities: 8.93
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.21
D
Dawn extended_group gb
10
2026-06-27 via Nuitee
K
Kelly solo_traveller gb
10
Great stay and would book again
Pros:

Great location and staff were super friendly and helpful

Cons:

N/A

2026-06-27 via Nuitee
P
Pearl solo_traveller gb
10
Quality hotel, excellent staff
Pros:

Staff were very helpful and friendly the hotel is comfortable and stylish .... quality hotel, made our stay very enjoyable. Car park was excellent. Breakfast was well presented, good choice, nothing not to like.

Cons:

Nothing .... We could not fault it

2026-06-27 via Nuitee
S
Samantha solo_traveller gb
10
2026-06-26 via Nuitee
H
Holly extended_group gb
10
Friendly, accommodating, great staff, great food. Great stay.
Pros:

Th reception team were so good. We dealt mainly with Kavi. He was so kind, yet professional. He took time to ensure our needs were accommodated and literally turned what could have been a hugely stressful visit into a pleasure.
Also the bar staff were so friendly and helpful. Really made our evening a positive experience.

Cons:

Nothing. It is such a great hotel.

2026-06-26 via Nuitee
H
Holly extended_group gb
10
2026-06-26 via Nuitee
E
Elizabeth family_with_children gb
1
Dangerous for young children
Pros:

Nothing

Cons:

Advertised as having air con but we were not informed that the air con was broken until we went downstairs to reception at 2am after hours of restlessness with our young children. We all had heat stroke. There were no fans available. I was told via email that I would receive a 100% refund which still hasn’t been repaid over a month later. Appalling and dangerous. We will never stay at a Marriot again.

2026-06-25 via Nuitee
C
Colin couple gb
1
2026-06-25 via Nuitee
D
Dudley couple gb
10
Great location, good price, highly recommended
Pros:

Car parking available underneath hotel. Very easy access and lift to main reception area. Good welcome and room available despite arriving earlier than anticipated. Good lift, flat floors, no steps with luggage and air conditioning. Great location, right near City Centre and nearby bus stop at bottom of Park Street to Clifton or wherever. Didn't eat but for overnight base very good choice.

Cons:

Nothing

2026-06-25 via Nuitee
Y
Young solo_traveller gb
8
Pros:

Great location.

Cons:

Buffet style cooked breakfast is not really acceptable. Disappointed with what should be the start of a great day.

2026-06-25 via Nuitee
K
Kate family_with_children nz
3
Room was great. Service could have been better.
Cons:

The IT system was down on check in and the lack of thought around how to check people in was concerning. Lack of communication about what was going was also disappointing.

2026-06-25 via Nuitee
J
Jo family_with_children gb
9
A beautiful hotel in a great location
Pros:

We have stayed before and, having had a great stay we came back. It did not disappoint. Lovely building and adequate room for what we needed. The breakfast is excellent and worth including and the location is excellent. Close to lots of areas and right by the cathedral. We parked at the hotel this time and found it well organised and easy.

Cons:

The room for 3 was adequate but a little cramped. All clean and tidy. Bathroom good.

2026-06-24 via Nuitee
E
Ege Demir couple tr
3
2026-06-24 via Nuitee
C
Courtenay couple gb
9
2026-06-24 via Nuitee
N
Nick extended_group gb
6
2026-06-23 via Nuitee
B
Barry family_with_children gb
2
Disappointed no air con or window that can be opened on an extremely hot night
Pros:

Air conditioning was not working o a very hot night wrote and complained and they apologised but doesn’t help with not getting any sleep for the night we paid for. We were to no fans available yet we booked two rooms the next day in the other room we found two fans were stored in wardrobe not very helpful.

Cons:

Better services

2026-06-23 via Nuitee
K
Kevin extended_group gb
4
2026-06-22 via Nuitee
P
Pascal family_with_children ch
10
2026-06-22 via Nuitee
J
Justine solo_traveller gb
9
2026-06-22 via Nuitee
M
mª Ángeles de couple es
9
Perfecto para conocer la ciudad . Un poco antiguo , pero dignidimo
Pros:

Situación
Habitaciones

Cons:

Ascensores
Desayuno normalito
Las camas cómodas , pero las hacían estirando las sábanas , sin cambiarlas en cuatro días ni deshacerla .

2026-06-22 via Nuitee