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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Designated smoking area
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Accessible parking
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Street parking
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Minimarket on site
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Wheelchair accessible
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious All-Suite Hotel in Laredo, Texas
Suite Perfection: Enjoy spacious suites with kitchenettes and cozy seating areas, perfect for an extended stay.
Dining Delights: Start your day with a complimentary breakfast and unwind with free weekday evening dinners and beverages.
Relaxation and Recreation: Take a dip in the outdoor pool, soak in the hot tub, or work out in the fitness center. Don't forget to explore the nearby attractions like Mall del Norte and Texas A&M International University.
Book your stay at Homewood Suites Laredo at Mall Del Norte for a perfect blend of comfort and convenience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Close to where we needed to be and always a dependable experience.
AS A Diamond level Hilton Honors traveler, I’ve stayed in all the Hilton family of hotels in Laredo. This is my preferred location but for reasons other travelers may not agree. I like the breakfast selections, having a full-size refrigerator, and ease of access from the parking lot.
The employees are always nice and professional. I also appreciate the breakfast attendant’s work ethic and cleanliness of the breakfast area.
However, the property is older and need of honest repairs. The hotel is poorly constructed. You can easily hear hallway and Nextdoor conversations. I always pack earplugs. The doors are so well made, when they close the walls shake. If a tornado is coming you should definitely find a sturdier structure.
I’ll continue to stay here as it is in a great area of Laredo, and appreciate the small things it does right.
Good but staff not friendly or helpful didn’t even say good morning not smiling at all !
Cleaner and and more helpful towels swimming pool no towels dirty all my kids got sick
ES UN HOTEL MUY BUENO ESTA A 100 MTS DEL MALL DE NORTE PUEDES IR A HACER TUS COMPRAS CAMINANDO Y ESTA MUY CERCA DE RESTAURANTES MUY BUENOS
NADA TODO BIEN
la ubicacion y el hotel en si
muchas cucarachas pequeñas en el baño
Great experience
The room itself was spotless, and the service was excellent. However, I was put off by the presence of a dead cockroach near the entrance and two more in the hallways, which remained there throughout my two-day stay. Needless to say, I didn't feel inclined to have breakfast there. Nevertheless, I must admit that my stay was quite comfortable.
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Excellent facility. Bed base could be a little quieter. But overall excellent all the way around.
The room was comfortable.
The hotel wasn’t clean. We saw some cockroaches and insects, even in the breakfast... Definitely, this was our last time in that hotel.
NA
Pool was great
Great location, convenient two different areas in Laredo
I stayed multiple weeks at this particular property on business. 2 out 3 rooms I stayed in had no hot water. Warm water yes, hot water….no. On my first visit I refused a room due to an overwhelming stench of what smelled like sewage. On more than a few occasions I would have to stand at the front desk for over 10-15 minutes waiting for the desk staff to emerge from the back.
On my last night I found multiple live cockroaches in the room. Thankfully, it was my last evening! Had I read the previous reviews about other guests seeing them, I would have never booked at this location. It’s obvious after my experience and reading the experiences of other guests, management doesn’t take pest control or cleanliness serious. Spend the extra $20-$30 and stay next door at Embassy Suites.
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