Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great breakfast options
Good location
Cons:
Concerns over cleanliness
Limited amenities and room comfort

Categories

Cleanliness
8.41
There were mentions of dustiness and a concern over cleaning quality.
Service
9.88
The staff was praised for being friendly and accommodating.
Location
9.42
The location is convenient, close to public transport and attractions.
Room Quality
8.37
Some concerns about comfort and dryness in the room.
Amenities
9.4
Good variety of amenities like games and seating areas.
Value for Money
9.36
The overall value was considered high given the experiences.
Food and Beverage
9.41
Breakfast and dining experiences were well received.
Overall Experience
9.38
Many positive experiences were shared, though some concerns were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:27

Property Description

Central Location in Kyoto
Located in the heart of Kyoto, Umekoji Potel KYOTO offers a perfect base for exploring the city. Just 1.3 km from Kyoto Station, our hotel provides easy access to key attractions and transportation hubs.

Comfortable Rooms and Relaxing Amenities
Our air-conditioned rooms are designed for your comfort, featuring modern amenities such as a kettle, safety deposit box, and some with balconies or garden views. Unwind in our garden, terrace, or even in the sauna for a truly relaxing stay.

Delightful Dining and Leisure Options
Start your day with a delicious buffet, American, or Asian breakfast. For leisure activities, enjoy a game of table tennis or seek assistance from our multilingual staff available 24/7 at the reception.

Experience the best of Kyoto at Umekoji Potel KYOTO - book your stay now for an unforgettable getaway!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

9.2
Based on 1786 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
S
Sandunika • couple • jp
10
2026-06-27 • via Nuitee
T
Theresia • couple • de
10
2026-06-27 • via Nuitee
W
WAI CHING • couple • hk
10
Pros:

房間非常整潔乾淨，共用空間也很乾淨整齊！
每一層都有個小空間招呼住客，可以好好享受每個角落！

2026-06-27 • via Nuitee
O
OOGURI • couple • jp
10
最高　いつつぼし
Pros:

各階にいろんな楽しみ方ができる設備あり　本を読むレコードを聞く　飲み物を飲みながらリラックスするなど　楽しめました　お風呂も清潔でよかった　シャワーが動かせないのがわたしには具合が悪かった
スタッフの方もとても明快に答えを出してくれて良かった　
朝食サイコー　普段食べれるものから　食べたことのないものまで　美味しくいただきました　
ありがとうございました
駐車場の券を機械に通すのを忘れてしまい　申し訳なかったです

2026-06-26 • via Nuitee
M
Mathias • solo_traveller • be
10
My favorite hotel. This is my 3rd stay
Pros:

Everything

Cons:

Nothing

2026-06-26 • via Nuitee
M
Mathias • solo_traveller • be
10
My favorite hotel. This is my 2nd visit
Pros:

Everything

Cons:

Nothing

2026-06-26 • via Nuitee
M
Mitesh • extended_group • in
10
2026-06-23 • via Nuitee
A
Aret • family_with_children • tr
9
2026-06-21 • via Nuitee
C
Cassandra • family_with_children • au
10
2026-06-19 • via Nuitee
R
Reddy • family_with_children • in
9
Truly enjoyed our stay; everything exceeded expectations. Love to be back
Pros:

Liked the view from the balcony. you can prepare your own taste ofr coffee which was excellent

Cons:

Nothing as such

2026-06-12 • via Nuitee
A
AYAKA • couple • jp
10
2026-06-12 • via Nuitee
E
Elpis • couple • ch
10
We had a lovely stay! Spotless clean, great breakfast, beautiful decoration, great accommodation, professional staff.
Pros:

Spotless clean, great breakfast, beautiful decoration, great accommodation!

2026-06-12 • via Nuitee
T
Tolga • solo_traveller • tr
10
Pros:

Konumu çok güzeldi. Özellikle büyuk bir parkin ve tren istasyonunun yakininda olmasi cok iyi. Ayni zamanda katlarda alkollu veya kahve iceceklerinde self seeviz olmasi güzel

Cons:

Kahvaltı. Malesef domuz ürunlerinin çok olması ve kahvaltınin zayif olması. Katlardaki alkollu ve alkolsuz içexeklerin zamaninin kisitli olmasi

2026-06-12 • via Nuitee
J
Juliana • solo_traveller • br
7
Decepção na estadia que acreditávamos que seria incrível...
Pros:

- localização excepcional para quem quer ficar em região mais tranquila de Kyoto, próximo a um parque com playground infantil muito bom e a atrações importantes para famílias (museu do trem, aquário de kyoto, super perto de estação de trem);
- com certeza ter bebidas, snacks e café à vontade numa grande parte do dia é um ponto muito positivo e que facilita a estadia;
- sala de jogos e espaço para crianças andarem agradável (pena que fecha durante tantas horas);
- sentō (banho público japonês) limpo e agradável.

Cons:

- o hotel tenta se vender como "kids friendly", mas não achei verdadeiro. Almoçamos no último dia no restaurante do hotel e pedimos um curry. Estava um pouco apimentado demais para meu gosto (imagine para meu filho de 3 anos) e pedi para comprar mais uma porção de arroz (um simples gohan) para diluir um pouco o paladar forte do curry. Impossível. Não podem vender nem dar um pouco de arroz para um cliente que acabou de pedir e pagar sua refeição lá... Triste...
- o café da manhã, comparado aos outros 5 hotéis que passei no Japão (um inclusive atravessando a rua, o Royal Park), foi o mais difícil de meu filho de 3 anos se alimentar. Não havia udon, não havia tantas opções de frutas frescas, nem ao menos mel era possível conseguir... Claro que não esperávamos o café do New Otani, onde passamos 4 noites, mas realmente não foi fácil alimentar nosso filho ali...
- havia apenas ducha no quarto, sendo que nos dois hotéis mais simples que passamos antes, tivemos ducha mais uma banheira para fazer ofurô;
- amenities tinham que ser pegas no térreo, nada é deixado no quarto.

Sem dúvidas um hotel voltado para outro público, não o de famílias com crianças pequenas.

2026-06-11 • via Nuitee
M
Marcus • solo_traveller • sg
8
Pros:

All good.

Cons:

Only laundry machines not enough and costly.

2026-06-10 • via Nuitee
K
Khin Thida • family_with_children • sg
10
2026-06-10 • via Nuitee
タカエ • family_with_children • jp
10
子供も大人も大満足でした
Pros:

ソフトドリンクはもちろん、アルコールまで飲み放題なのは本当にありがたい。飲みながらゆったりと過ごせた

Cons:

化粧水などフロントに言ったらもらえる？後で貼り紙で知りました

2026-06-10 • via Nuitee
A
Alejandra • couple • co
10
Pros:

Perfecta ubicación, cómodo, limpio.
Un lugar perfecto para la estadía en Kioto

2026-06-10 • via Nuitee
G
Gaurija • solo_traveller • gb
10
2026-06-09 • via Nuitee
F
Florence Christmann • solo_traveller • ch
9
2026-06-08 • via Nuitee