Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great breakfast options
Good location
Cons:
Concerns over cleanliness
Limited amenities and room comfort

Categories

Cleanliness
8.41
There were mentions of dustiness and a concern over cleaning quality.
Service
9.88
The staff was praised for being friendly and accommodating.
Location
9.42
The location is convenient, close to public transport and attractions.
Room Quality
8.37
Some concerns about comfort and dryness in the room.
Amenities
9.4
Good variety of amenities like games and seating areas.
Value for Money
9.36
The overall value was considered high given the experiences.
Food and Beverage
9.41
Breakfast and dining experiences were well received.
Overall Experience
9.38
Many positive experiences were shared, though some concerns were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:27

Property Description

Central Location in Kyoto
Located in the heart of Kyoto, Umekoji Potel KYOTO offers a perfect base for exploring the city. Just 1.3 km from Kyoto Station, our hotel provides easy access to key attractions and transportation hubs.

Comfortable Rooms and Relaxing Amenities
Our air-conditioned rooms are designed for your comfort, featuring modern amenities such as a kettle, safety deposit box, and some with balconies or garden views. Unwind in our garden, terrace, or even in the sauna for a truly relaxing stay.

Delightful Dining and Leisure Options
Start your day with a delicious buffet, American, or Asian breakfast. For leisure activities, enjoy a game of table tennis or seek assistance from our multilingual staff available 24/7 at the reception.

Experience the best of Kyoto at Umekoji Potel KYOTO - book your stay now for an unforgettable getaway!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

9.2
Based on 1637 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
S
SHOHEI • family_with_children • jp
9
2026-03-14 • via Nuitee
F
FUKUMOTO • couple • jp
10
2026-03-12 • via Nuitee
Y
Yumiko • extended_group • jp
10
また来たいホテルです！
Pros:

ホテルの方々の対応も良く、施設のなかも充実しており気分転換が出来るスペースもありとても良かったです

2026-03-12 • via Nuitee
W
WENYU • family_with_children • tw
10
Pros:

服務

Cons:

停車需額外付費

2026-03-09 • via Nuitee
C
Chung Ming • solo_traveller • hk
10
2026-03-05 • via Nuitee
N
nakayama • family_with_children • jp
9
満足
Pros:

ウエルカムドリンク完璧

Cons:

レストランの空調

2026-03-04 • via Nuitee
M
MOMOKA • couple • jp
10
2026-03-01 • via Nuitee
C
Chao • couple • tw
9
Pros:

環境乾淨～舒適

2026-03-01 • via Nuitee
S
Sze Han • family_with_children • sg
9
2026-03-01 • via Nuitee
T
Ting Hung • couple • hk
9
Great trip
Pros:

The concept this hotel share is brilliant. She is trying to stick all the customers together in each floor with different activities, people might know each other, from different countries with different languages, different sexes, it is great I guess

Cons:

It is amazing that sitting arrangement for a couple enjoying the dinner in line, facing the darkness, it is unacceptable for us

2026-02-26 • via Nuitee
G
Guan Jiun • family_with_children • tw
9
Pros:

I like the facility, 2F drink bar, hot spring, ping-pong, 3F coffee.
The atmosphere inside was really relaxed. We enjoyed a lot.

2026-02-24 • via Nuitee
P
Pascal • couple • us
8
2026-02-23 • via Nuitee
L
Logan • couple • us
10
2026-02-11 • via Nuitee
M
Mayur • family_with_children • in
10
2026-01-31 • via Nuitee
S
Saxby • family_with_children • au
10
Relaxing and fun vibe - perfect way to spend our last 2 nights in Japan.
Pros:

Very cosy and fun atmosphere.

Cons:

There was nothing to complain about.

2026-01-29 • via Nuitee
H
H.Y. • couple • tw
7
2026-01-28 • via Nuitee
Z
Zhumin • family_with_children • cn
10
2026-01-27 • via Nuitee
片岡 • family_with_children • jp
10
ゆったりほっこり
Pros:

子供が十分楽しめました
ドリンクも飲み放題でびっくりでした
アルコールは飲めないんですが、ビールの好きな方には最高でしたでしょうね

Cons:

子供が遊ぶ2階があまりにも暑くてしんどかったです
お化粧をするのには鏡の前が少し暗くて困りました

2026-01-25 • via Nuitee
H
HIROMI • couple • jp
9
ホテル内でずっと過ごせます！
Pros:

22時までアルコール含めドリンクが飲み放題で楽しめるところ。スタッフの方々の対応が丁寧でした。

Cons:

朝食は種類も多く美味しいのですが…もう少し安いといいなぁ。

2026-01-25 • via Nuitee
M
Mie • family_with_children • jp
8
贅沢なホテルステイ
Pros:

館内で楽しめる設備が多く、チェックインからチェックアウトまでホテル内で充実した時間を過ごすことができました。
スタッフの方々の気配りも素晴らしかったです。
大人と子供の館内着があるのも良かったです。

Cons:

スキンケアやヘアケアのアメニティがあるともっと有難いと思いました。

2026-01-25 • via Nuitee