The Oaks Hotel

Hotels
•
Independent
7.4 (174 reviews)
Colne Road Reedley, Burnley, England, BB102LF , Burnley , GB
44-1282414141

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Interesting historical building
Comfy bed
Friendly staff
Good parking
Cons:
Dated room decor
Poor water pressure in bathroom
Limited dining options

Categories

Cleanliness
6.98
The room itself was clean, but the fixtures are old, which makes it hard to get completely spotless.
Service
8.45
Riddhika on reception was really efficient and very nice, contributing positively to service.
Location
7.99
Good parking and situated within easy reach of local transport routes.
Room Quality
6.94
The room was dated with old furniture, but it was a good size and clean.
Amenities
7.47
The leisure club, jacuzzi, and sauna were lovely and well worth the entry fee.
Value for Money
7.43
Overall it was value for money considering the size and amenities.
Food and Beverage
6.48
The restaurant was closed; no comment on food quality provided.
Overall Experience
7.45
Decent stay with a good night's sleep, although the hotel has lost some of its former charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Escape to The Oaks Hotel, your serene haven nestled in the heart of Burnley, where relaxation and comfort meet exceptional service.

Indulge at the Spa
Revitalize your senses at our full-service spa, offering an array of treatments including soothing massages, rejuvenating body treatments, and refreshing facials.

Dining & Entertainment
Savor exquisite meals at our on-site restaurant or enjoy 24-hour room service in the comfort of your room. Unwind with a drink in our inviting bar/lounge, perfect for a cozy night cap.

Convenience & Comfort
With complimentary Wi-Fi, a business center, and flexible event spaces, The Oaks Hotel caters to both leisure and business travelers. Each of our 50 guestrooms is designed for ultimate comfort, ensuring a restful stay.

Book your stay today and experience unparalleled hospitality at The Oaks Hotel!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.4
Based on 174 reviews
Cleanliness: 6.98
Service: 8.45
Location: 7.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.45
S
Stephen • family_with_children • gb
6
Pros:

Clean and spacious

Cons:

Tv didn't work, a transmitter problem though. Breakfast was underwhelming.

2026-03-16 • via Nuitee
G
Gemma • couple • gb
8
Lovely stay and nice spa area
Pros:

The usage of the pool and health suite included in the price

Cons:

Some public hallways and stairs look a little tired

2026-03-14 • via Nuitee
S
Siddiqui • family_with_children • gb
10
Pleasant Stay at the Oaks Hotel,Burnley
Pros:

Cordial Reception.Clean Premises.Clean bedsheets.Clean bathroom.Good heating.
Comfotable stay.Easy check in and checkout.A pleasant experience.

Cons:

Rooms are a bit distance to walk from reception.No lifts.

2026-03-12 • via Nuitee
F
FAIRLESS • solo_traveller • gb
1
Pathetic,
Pros:

Hotel was a building site with no facilities open.

Cons:

Exit road.

2026-03-07 • via Nuitee
M
mcdonald • family_with_children • gb
9
2026-02-28 • via Nuitee
P
phillip • extended_group • gb
5
Did the job considering the cost
Pros:

Location

Cons:

Under refurbishment

2026-02-23 • via Nuitee
D
Deborah • family_with_children • gb
9
2026-02-11 • via Nuitee
C
Chris • couple • gb
8
Handy for staying in Burnley
Pros:

Handy for Burnley

Cons:

Nothing

2026-02-10 • via Nuitee
M
markjR1219LY • Business • York, North Yorkshire, England
2
Not the standard you pay for
Pros:

Booked the usual superior King Size room I usually book once a month for work, checking in, room has been taken, was given a standard double room, if I wanted a view of a roof 5 yards from my window I would of booked that, gutter broken leading to constant dripping all night, noice from people working past, that’s why I book the superior king size, one of three rooms that your not disturbed, I have paid for the superior room & didn’t get that, but was told the duty manager would be phoning me later that day after check out, still waiting, checked out 10 days ago! Don’t stop in room 363 if raining outside.

2026-01-31 • via Tripadvisor
M
Mike, Peterborough • solo_traveller • gb
8
Pros:

Sausage butties for breakfast

2026-01-27 • via Nuitee
R
RAYNOR • family_with_children • gb
7
2026-01-26 • via Nuitee
T
Tracy • family_with_children • gb
1
If it hadn’t been for the friendly staff I would be asking for a refund
Cons:

We were very disappointed with our stay :- our bedrooms were to hot and the radiators wouldn’t turn down so we had to use fans in one room three fans
The plugs didn’t fit in the holes so couldn’t have baths there was only two plug sockets in each room
One bath had to be cleaned out as there was pubic hair in it
The door keys on one room kept running which was a problem having to go back to reception
And we were going to be charged five pounds a head for swimming with 12 in our family it would have worked out very expensive after a little moan it was agreed to not pay as I had paid in full before the hotel had changed hands
I have stayed there twice before and I was very disappointed with the extreme difference.

2026-01-20 • via Nuitee
C
Carole • couple • gb
5
2026-01-20 • via Nuitee
M
Mark • couple • gb
1
Avoid
Pros:

The mattress was comfy

Cons:

The building is lovely from the outside but when you get to the rooms a totally different story,it needs a total revamp in decorating dirty carpets ,dust,window latches that don't work light bulbs that don't work,holes in hallway carpet cracked tiles in bathroom,we would not stay here again we checked out after our first night and that's only because we got there quite late otherwise we would not have stayed there,very disappointing and can't believe we paid what we did to stay there so overpriced.

2026-01-19 • via Nuitee
M
Mian • family_with_children • gb
1
2026-01-19 • via Nuitee
L
lorna • couple • gb
5
Adequate
Pros:

the room was clean and comfortable with every thing but a fridge

Cons:

as a dog owner needing a room we were located at the very rear of the hotel at the end of a long corridor which felt like we were underground it a small window with no view and little natural light It was a long way to take the dog for tiddles especially in the night
No fridge

2026-01-19 • via Nuitee
I
Igor • family_with_children • gb
1
AVOID AT ALL COST .
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
I
Igor • family_with_children • gb
1
Avoid unless you are happy to pay 7 £ for pool that should be included as part of stay
Pros:

Poor service and facilities.
Very misleading information and pictures from hotel did not mirror actual condition of the hotel

2026-01-19 • via Nuitee
Q
Qamar • couple • gb
8
Comfortable stay and convenient for car users.
Pros:

For the price it was adequate but for the style of business one would hope for table clothe, more extravagant plates, cutlery and pleasanter presentation of cereals.

Cons:

No lifts and too many ups and down stairways - we are old and feel thos, but know nothing can be done as it is a Listed Building.

2026-01-19 • via Nuitee
P
philip • family_with_children • gb
1
Very dissapointing
Cons:

Rooms nothing anywhere near to the photos on your website, extremley dated, dirty and even a health and safety risk
One member of staff between the reception and bar. |reception and cleaning staff taking orders for breakfast.
£12 each for a full english and there were items missing from the menu description.

2026-01-19 • via Nuitee