London Heathrow Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.8 (332 reviews)
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN , Hayes , GB
44-208-9901100

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Cons:
High pricing
Cost-cutting measures affecting experience

Categories

Cleanliness
8.2
Overall cleanliness was acceptable, yet the mention of cost-cutting measures implies the standards may not always be upheld.
Service
9.7
Outstanding service highlighted throughout multiple reviews, with specific praise for staff attentiveness and approachability.
Location
9.2
Noted great location for catching flights, making it a convenient choice for travelers.
Room Quality
8.7
Rooms were described as clean and spacious, contributing positively to the overall stay.
Amenities
8.2
Standard amenities are provided; however, some cost-cutting measures lead to diminished quality in certain areas.
Value for Money
8.2
Given the high pricing and some cost-cutting practices, the value for money may not meet expectations.
Food and Beverage
9.2
High-quality food experiences reported, especially for dietary considerations, reflecting attention to guest needs.
Overall Experience
9
A well-rounded and enjoyable stay, despite minor setbacks, particularly in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:53

Property Description

Experience a perfect blend of comfort and convenience at the London Heathrow Marriott Hotel, ideally located in Hayes (Heathrow Villages).

Recreational Retreat
Unwind in our indoor pool, hot tub, and sauna – your personal oasis of relaxation after a day of travel or sightseeing.

Dining Delights
Savor authentic Italian cuisine at Carluccio's, complete with a bar/lounge. For those preferring to dine in, our 24-hour room service provides delectable options at any hour.

Business & Events Space
Host your meetings or celebrations in our expansive conference center, featuring 10107 square feet of versatile space and 18 meeting rooms, perfectly equipped for all your needs.

Book your stay today and immerse yourself in luxury at the London Heathrow Marriott Hotel!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

8.8
Based on 332 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
S
Sarah • solo_traveller • gb
7
2026-05-15 • via Nuitee
J
Jasbir • couple • gb
10
Pros:

Clean and tidy and excellent customer service

2026-05-15 • via Nuitee
E
Edward • family_with_children • ie
7
2026-05-15 • via Nuitee
C
Carol • couple • us
10
Very nice,convenient to airport
Pros:

Restaurant was excellent

2026-05-15 • via Nuitee
A
Amanda • solo_traveller • au
10
Great location for an overnight stay in transit
Pros:

It was a quick ride on the Hotel Hopper bus from the airport to the hotel. They let me check in super early (for a fee) and the room was massive and well equipped. The gym was great and the room service exceeded expectations for quality.

Cons:

Nothing... It was pretty great!

2026-05-14 • via Nuitee
M
Monique • couple • fr
9
Excellente solution près de l’aéroport
Pros:

Literie et chambre confortable et propre. Petit déjeuner complet, varié.

Cons:

De devoir réserver le transfert via un écran.

2026-05-14 • via Nuitee
S
Sam • couple • gb
10
Great Heathrow hotel
Pros:

Great airport hotel. It has a pool, jacuzzi, steam and sauna plus a 24/7 gym

2026-05-14 • via Nuitee
M
Mary • couple • ca
6
Short stay.
Pros:

Quiet, comfortable room. Staff were friendly, and helpful. Staff in the food court were very friendly.

Cons:

Placing a sign inside the elevator as to how to use it would have been helpful. We found the food in the hotel not very desirable.

2026-05-13 • via Nuitee
M
Mark • solo_traveller • us
9
2026-05-11 • via Nuitee
E
elena • solo_traveller • es
9
2026-05-11 • via Nuitee
H
Hayley • couple • gb
9
Beautiful hotel , excellent facilities
Pros:

Swimming pool

Cons:

Near the airport

2026-05-09 • via Nuitee
G
Graeme • couple • gb
8
2026-05-06 • via Nuitee
J
James • solo_traveller • gb
8
2026-05-06 • via Nuitee
G
Graeme • solo_traveller • gb
8
2026-05-06 • via Nuitee
S
Shanwell • family_with_children • tc
10
2026-05-05 • via Nuitee
S
Selvaganesan • solo_traveller • gb
10
Pros:

Massive room with comfy beds

Scrumptious breakfast

We would always stay here.

Cons:

Can't find any

2026-05-05 • via Nuitee
P
Perry • couple • gb
9
2026-05-05 • via Nuitee
S
Shep • solo_traveller • gb
10
Pros:

Excellent experience checking in , the reception team were so friendly, professional and made you feel relaxed. Very clean room with a lovely comfortable bed plus plugs near mirrors which is such a bonus.

2026-05-05 • via Nuitee
E
ece nur • family_with_children • tr
7
Pros:

The bed was comfortable and their buffet breakfast were really good.

Cons:

I chose this hotel because it advertised a nice swimming pool, but in reality the pool was smaller than it appeared in the photos. When I went to check it on the first day, there were people swimming in their traditional clothing. It seemed there were no hotel staff present to manage or advise guests, which made me feel uncomfortable and meant I couldn’t use the pool at all.
As I had mainly chosen the hotel for its location and pool, I felt it did not offer good value for money. I also had to request towel changes in the room, which should ideally have been done without prompting.
Overall, I suppose it depends on what you’re looking for — it is still a nice hotel if you need somewhere convenient to stay near Heathrow.

2026-05-04 • via Nuitee
N
Neeraj • solo_traveller • de
9
Cons:

Parkplatz 25 Pfund pro Tag ist zu teuer.

2026-05-04 • via Nuitee