London Heathrow Marriott Hotel

Ciana was great, very attentive and kind with my son and daughter.

Great location for Legoland as only 20 minutes away, the breakfast is epic especially now its back to buffet style. Room is comfortable and large, staff are always attentive especially the gentleman running breakfast he is always so welcoming.

Still think £25 per day for parking for holiday makers is steep, seeing as were where only parked there Friday and Saturday nights. Was a bit annoyed my Carluccio's Gift Card wasn't accepted in the restaurant even though its Carluccio's

I was just there March 20th, 2026. I have got to say, this was my favorite hotel. I travel alot and slept at many hotels. They hotel have everything I wanted and needed. Beautiful place, clean area, immaculate restaurant, little bakery, grab and go, gift shop, and most importantly AWARD WINNING STAFF!!!!! I've never experienced the level of professionalism with every employee I've made contact with. YOU GUYS ARE OUTSTANDING!

Fantastic and friendly staff , who made us feel very welcome .

A very relaxed start to our trip to the USA .
Will definitely stay again :-).

My husband enjoyed the draft beer !!
And i enjoyed the white wine :-)) .

We look forward to a return visit on our next trip .

One of my favorite hotels in the Heathrow area, as always. The ambiance in the lobby is very pleasant, the staff are amazing, and the hotel offers good food and nice facilities. I have stayed at this property many times before and have always had a great experience.

However, I would like to mention an issue that happened during my stay on August 10, 2025. As a Marriott Bonvoy Titanium Elite member, one of the benefits is complimentary room upgrades when available. My original booking at that time was for a king bed room, but I simply asked if it would be possible to change to a room with two beds instead.

The receptionist informed me that there would be an additional charge of around £30. I was quite surprised because the two-bed room was available. I kindly explained to the receptionist that I stay at this hotel frequently and that during my previous visits, whenever a two-bed room was available, the staff usually accommodated my request without any additional charge as part of the Titanium Elite benefits. However, she insisted that I would still need to pay the extra £30.

This experience was disappointing and unfortunately affected my day. Because of that experience, during my most recent stay from February 26 to March 2, 2026, I decided to book the two-bed room in advance to avoid the same disappointment and to ensure that my stay would not be affected.

Despite this past issue, I still appreciate the hotel, the staff, and the overall experience. I hope that in the future the Titanium Elite benefits can be applied more consistently, as this is one of the reasons loyal members continue choosing Marriott properties.

Make sure you book to stay here!!!!! Really really impressed.

Service was very good from the minute we arrived. £25 to park 24hrs easy to do also electric charging points which is great.

Rooms very clean, facilities very good too.

The lounge is also great value for money so would highly recommend booking a room with the lounge access. Drinks choices good and also food option was decent enough.

Breakfast in the lounge was really good too.

Overall really pleased with this hotel and this will be our new choice considering we fly quite frequently.

Larisa helped my friend and me and was very attentive and helpful. She made sure we had everything we needed and provided great service.

Larisa was extremely caring and tended to our needs in the lounge with excellence

Excellent welcome from the front desk
Room upgrade !
Shower over bath
Executive Lounge was very busy only 1 table vacant. The food was very good,nice curry and deserts, but very crowded with guests around the Buffet.
Taxi from terminal 5 to hotel £24
Taxi from hotel to terminal 4 £26

Getzy was wonderful to us! Wonderful first stay! We will be back!

Very nice evening, looked after well, nice food. Thank you

Having stayed at numerous Heathrow airport hotels over the years, I’ve often found them to be purely transit-focused places where guests feel more like passengers, rooms are simply functional, and restaurants resemble cafés rather than dining spaces. On this occasion, I decided to try the Marriott London Heathrow Airport Hotel, and the difference was immediately apparent.

Check-in was smooth and efficient. The front desk associate, Miss Archana, was both friendly and professional. She recognised my elite status, kindly upgraded my room, and clearly explained the hotel amenities along with the car parking procedure on departure, a small but much-appreciated touch.

The public areas are spacious and airey, with an atrium feel. There plenty of seating and power sockets to charge your devices when away from your room.

My room was located on the side of the hotel, offering a limited view of the airport. However, the soundproofing was exceptional; despite the proximity to Heathrow, the room was completely silent with no traffic or aircraft noise at all. The room itself had a real sense of quality, the bed was extremely comfortable, and the shower was powerful and invigorating.

The public areas of the hotel felt relaxed and luxurious rather than busy or transactional. Throughout my stay, every member of staff I encountered was respectful, helpful, and genuinely welcoming.

The M Club Lounge was pleasantly calm, even during happy hour. A good selection of alcoholic beverages was available, along with small but well-presented portions of both hot and cold food.

Just a small point in the M Club lounge, was that I asked one of the staff members for a gin and tonic, and was directed to the adjacent counter where several glasses had been pre=prepared. To be honest, they didn’t look very appealing, as any ice had melted and the fizz had disappeared. I was unsure how long they had been sitting there, and I wasn’t offered a freshly made drink so I opted for another drink instead. It didn’t detract from my visit there.

Breakfast at Carluccio’s was excellent, offering a plentiful buffet selection of cereals, fruits, pastries, and cooked items. The staff were attentive and efficient, promptly clearing plates and cups without being intrusive.

Overall, this has been my best experience at a London airport hotel to date. I will definitely be staying here again whenever I travel back to the UK.

Sofia in the executive lounge was amazing! Food and drink was lovely. Shame we’re only here for the one night! Will definitely be back.

Cons
-Flickering led lights in bathroom and tv (you can see it if you take a video in the room).
-Bed was stiff and pillows were too soft for my personal taste.
-Heat in the room didnt work at all, was quite cold

Pros
-Staff was very accommodating with in room floor heater and blankets
-Good food and great room service
-24/7 executive lounge with nice breakfast and happy hour
-Responsive and courteous staff
-Beautiful lobby space

We stayed here before a flight the next day.
Caught the local bus from Heathrow Central Bus station at Terminal 2/3. Bus took less than 10 minutes and cost £1.75, and did the same to return to the airport. The bus stops directly outside the hotel, and is only a 2 minute walk on the opposite side of the road to get back to the airport.
Arrived early, but checked in straight away. Lovely front desk staff and lovely staff throughout.
Lovely clean spacious room with views across the road to the airport.
Swimming pool & surrounding area very well kept. Only downside being the hot tub was out of service.
Lovely experience in the M Lounge. Canapés were outstanding and plentiful. Add to this the free alcohol and the cocktail of the day, meant for a lovely evening, with no need to have a proper meal. Staff in the lounge so helpful and friendly & even brought you fresh drinks when you needed them.
Breakfast in the morning was just as good with a selection of hot & cold food
Despite being just across the road from the runway, the hotel had excellent soundproofing, so you did not hear the planes at all.
An excellent stay, and we will definitely be booking to stay again next year when we are flying from Heathrow again.

Very welcoming hotel. Front desk staff were exceptional! Great room. Very comfortable cleans room. Perfect for an overnight stay before our flight the next day.

The executive lounge in the hotel is amazing.

Mr. Manish looked after us so well in our time in the lounge, great for pouring us some wine and taking food to our table.

Mr. Manish was extremely friendly and like to spend a few minutes telling us about his culture and food in his hometown in India.

This is the best executive lounge out of all the three Marriott properties on Bath Road.

Thank you for such great service.

Lovely hotel. Wonderful helpful staff. Sofia was great at Breakfast. Very attentive. Good Breakfast options. Made to order omelette was great. Only negative terrible coffee, simply awful.

We stayed here when our flight got canceled so it was very minute. Staff was friendly, helpful and accommodating, especially the front desk when we needed help with rescheduling our taxi. The room was cozy and clean - I loved the blue couch! The Executive Lounge was well-appointed, service was excellent, and food was great. Sophia in the lounge was very kind and friendly. Overall, I would recommend this Marriott.

One of very best Executive launch in town with wonderful food and service, Staff is very kind and soft spoken, will book again..............