pentahotel Reading

Hotels
pentahotels
8.3 (5580 reviews)
Oxford Rd , Reading , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.41
Issues with toilet cleanliness and a lack of responsiveness to maintenance requests.
Service
8.88
Staff were very helpful and accommodating, offering a free breakfast for internet issues.
Location
8.42
Generally good for accessibility but noise from the street can be disruptive.
Room Quality
7.87
Rooms were large and comfortable, but some maintenance issues were present.
Amenities
8.9
Great bar area and breakfast selection, contributing to a positive experience.
Value for Money
7.86
Generally good value with discounts on parking but issues with room maintenance reduce perceived value.
Food and Beverage
8.91
Enjoyable breakfast and a great bar experience.
Overall Experience
8.18
A very good stay overall, with some issues but still likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:43

Property Description

Stylish 4-Star Accommodation
Located in the heart of Reading, Pentahotel Reading offers chic accommodation with a guest lounge and games room. The spacious air-conditioned rooms are equipped with modern amenities including a 38-inch flat-screen TV, free in-room movies, and free WiFi.

Luxurious Amenities
Each room features a workspace, satellite TV with Google Chromecast, and complimentary mineral water. Guests can enjoy a private bathroom with upscale toiletries and a rain shower for a touch of luxury during their stay.

Dining and Recreation
Indulge in snacks, cocktails, and meals at the elegant pentalounge or savor European cuisine at the on-site restaurant. Stay active at the fitness centre or unwind in the games room with a PlayStation and American pool table.

Experience convenience and luxury at Pentahotel Reading - book your stay now!

Important information:

Breakfast is free of charge for children aged 0-6 years. Children between 6 and 12 years old receive a 50% discount on breakfast only when a rate inclusive of breakfast has been booked.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels.

Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent.
This document should include:
- Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
- Copies of the passports of both the legal guardian and the minor(s).
Failure to provide these documents will result in the refusal of the stay

Kindly note that the property only accepts payments by credit or debit card and cannot take cash. For advance purchase rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Public parking is available at the Q Park nearby. Parking spaces must be reserved in advance, and the hotel can offer a 40% discount on rates.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. Smoking in nonsmoking units will incur an additional charge of GBP 250.

A cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 5580 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.18
K
Kanji family_with_children jp
8
2026-03-14 via Nuitee
T
Tehseen couple gb
9
2026-03-14 via Nuitee
M
Michael solo_traveller gb
10
2026-03-14 via Nuitee
K
Karen couple gb
8
2026-03-14 via Nuitee
K
Kevin couple gb
10
2026-03-14 via Nuitee
E
Emma couple gb
10
2nd time staying wouldn’t stay anywhere else
Pros:

Location, atmosphere, staff, facilities

2026-03-13 via Nuitee
D
Dina couple gb
10
Nice
Pros:

Good

Cons:

Excellent

2026-03-13 via Nuitee
J
John couple gb
9
Was spot on.Would stay there again.Excellent breakfast.
Pros:

Nice and quiet in a good location .

2026-03-12 via Nuitee
B
Benjamin couple gb
7
2026-03-12 via Nuitee
T
Toby couple gb
10
2026-03-12 via Nuitee
D
Denzel couple gb
7
2026-03-11 via Nuitee
B
bruno solo_traveller it
8
2026-03-11 via Nuitee
M
Matt couple gb
10
2026-03-11 via Nuitee
I
Igor family_with_children gb
9
Pros:

Everything was perfect 👌 👍 🥰

2026-03-11 via Nuitee
I
Ivonne solo_traveller fr
8
Pros:

The room was rather simple but very convenient (clean, had everything needed, wifi, calm). The hotel offered free activities (darts, ping-pong, billiards, etc) in the lobby, which is a real plus when you travel in a group.

2026-03-11 via Nuitee
G
Gillian couple gb
8
Hot! Was nice but far too warm to the point of being uncomfortable !
Pros:

We enjoyed it all apart from the temperature it was ridiculously warm in all public areas

Cons:

The temperature despite several requests to turn down and told would happen did not.

2026-03-10 via Nuitee
T
Tim family_with_children gb
9
2026-03-09 via Nuitee
B
Ben family_with_children gb
7
Average
Pros:

Clean, good location

Cons:

Staff behind bar somewhat lacking in customer service, especially when being charged £28 for drinks including a 12.5% service charge.

2026-03-09 via Nuitee
M
Mustapha solo_traveller ng
7
2026-03-09 via Nuitee
G
Graham family_with_children gb
10
Great customer service does still exist, old school charm and perfect location.
Pros:

They gave us free prosecco, a box of chocolate and espresso on check out for our wedding anniversary.Thanks ever so much for your kindness and generosity. The breakfast selection was excellent too. If you love the old school hotel charm, Penta Hotel has it in abundance.

Cons:

Nothing

2026-03-09 via Nuitee