Residence Inn by Marriott San Bernardino

Hotels
•
Residence Inn
8.4 (358 reviews)
1040 East Harriman Place , San Bernardino , US
+1 909-382-4564

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Nice amenities
Cons:
Cleanliness issues
Poor food quality
Room plumbing problems

Categories

Cleanliness
6.85
Numerous complaints about cleanliness, including dirty kitchen and clogged sinks.
Service
9.85
Staff were consistently described as friendly and accommodating.
Location
9.35
Perfect location mentioned in positive reviews.
Room Quality
7.85
Mixed feedback regarding room quality; plumbing issues were reported.
Amenities
8.85
Good amenities like indoor pool and breakfast selection.
Value for Money
7.85
Concerns raised regarding pricing, especially due to the high cost for the experience.
Food and Beverage
7.35
Buffet food was often cold, contrasting with positive mentions of breakfast variety.
Overall Experience
9.25
Varied experiences leading to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:12

Property Description

Luxurious All-Suites Hotel with Indoor Pool

Fully Equipped Kitchen in Every Suite: Enjoy the convenience of having a fully equipped kitchen in every suite, perfect for preparing meals during your stay.

Complimentary Breakfast and Evening Reception: Start your day with a delicious breakfast and unwind in the evening with a complimentary reception.

Convenient Location near Family Fun Park and Speedway: Explore nearby attractions such as Fiesta Village Family Fun Park and Orange Show Speedway, both just a short drive away.

Experience comfort and convenience at Residence Inn by Marriott San Bernardino. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Location

Guest Reviews

8.4
Based on 358 reviews
Cleanliness: 6.85
Service: 9.85
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 9.25
R
Regina • couple • us
7
Nice and clean rooms, friendly staff and good breakfasts!
Pros:

The room was nice and clean. The breakfast selection was good. The facility was clean inside but the outside, especially the patio area could have been cleaner!

Cons:

The patio area ( which was used for a small gathering) wasn't very clean due to the ground being covered with debree/particles from the over head trees that stuck to the bottom of your shoes, and there were spiderwebs under the chairs and tables.
There were numerous family members from out of state staying at the hotel due to attending a funeral. The lobby was a general meeting place to gather and socialize with everyone. However, it was off limits for seversl hours in the middle of the day due to the carpet being cleaned. ODD!!!

2026-10-26 • via Nuitee
L
Latisha • solo_traveller • us
8
Pros:

I absolutely love your staff. They are always accommodating

Cons:

This time the room wasnt in the bedt condition

2026-10-12 • via Nuitee
G
Gonzalez • family_with_children • us
10
Been there a few times hospitality earns Loyalty build a slogan around that and award me free hotel stays for life pleas
Pros:

Pool and BJ’s Pizza across the street with hotel discount my kids like it there. Also the continental breakfast is fire compared to most others. It’s enjoyable you don’t feel like a zombie eating cardboard

Cons:

Basketball court was damaged needs repair that’s the part that I personally liked this location

2026-10-10 • via Nuitee
A
AuroraDodieEstrella • family_with_children • us
10
Excellent customer service!
Pros:

Great breakfast, friendly staff and very clean and spacious room.

2026-09-14 • via Nuitee
J
Jessica • family_with_children • us
10
Perfect no complaints
Pros:

Mike Felix pretty much all the staff minus the manager went above and beyond made my grandson feel so welcome. Everyone was always smiling to make us stay a great experience. I signed up for their membership and will definitely be back.

Cons:

Nothing

2026-08-17 • via Nuitee
J
Jordan • family_with_children • us
10
2026-08-05 • via Nuitee
N
Nora • extended_group • mx
1
I am always busy I fix the toilet I do t say anything but is no ok
Pros:

The toilet was clogged I boat

Cons:

They need to fix the toilet before to rent the rooms

2026-08-02 • via Nuitee
M
Marisela • couple • us
5
2026-07-20 • via Nuitee
J
Jessica Lizeth • solo_traveller • co
4
Contrasten gente que sepan hablar español y que se ágiles
Pros:

La habitación

Cons:

El servicio de atención al ingresar no sabe español demoro un montón y de paso lenta

2026-07-18 • via Nuitee
C
Christina • solo_traveller • us
1
2026-07-11 • via Nuitee
C
Cynthia • extended_group • us
1
Pros:

A/C not working. 85 degree room.

2026-07-06 • via Nuitee
A
Ariel • extended_group • us
10
Excellent
Pros:

This hotel smelled clean, had an amazing breakfast, had 2 elevators, and a pool!

Cons:

We were loading our car trying to pack up out luggage and were locked out of our room at 11:56 am.
We understood checkout was at 12, but that was a little passive aggressive.

2026-06-22 • via Nuitee
L
Leticia • solo_traveller • us
9
Pros:

Pool is close 12pm.

Cons:

Patio Table with Fire, is close at 10pm.🔥

2026-06-08 • via Nuitee
L
Latisha • solo_traveller • us
10
The Best Stay
Pros:

The staff was friendly and very helpful.

Cons:

The pool or patio wasnt open past 10 pm.

2026-06-08 • via Nuitee
J
Jared • family_with_children • us
2
2026-05-23 • via Nuitee
V
Villegas • family_with_children • us
10
Nice place
Pros:

Everything

Cons:

Everything

2026-05-21 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-05-08 • via Nuitee
J
Jacob • family_with_children • us
1
2026-04-26 • via Nuitee
J
Julian • couple • us
10
2026-04-25 • via Nuitee
J
Julian • couple • us
10
2026-04-25 • via Nuitee