Hotel Sofia Palace

Hotels
•
Independent
8 (21 reviews)
Tri ushi 8, Sofia, Sofia City Center, 1000 , Sofia , BG
359-24942299

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Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Very central location, easy access to city attractions and metro
Consistently helpful and friendly staff
Good, varied breakfast
Comfortable beds and generally spacious rooms
Cons:
Cleanliness problems in multiple reviews (dirty bathrooms, mold, clogged drains, old towels, minibar issues)
Some rooms and bathrooms are dated or in need of updating
Gym poorly maintained; sauna is small and chargeable
Occasional indifferent reception staff and ventilation/temperature issues in common areas

Categories

Cleanliness
6.5
Multiple reviews cite cleanliness problems (dirty bathrooms, mold on silicone seals, clogged drains, old/ragged towels, minibar items past expiry and even open beer); cleanliness is a clear negative.
Service
9
Staff repeatedly described as friendly and helpful; a few isolated notes of indifferent reception staff but overall service is a strong positive.
Location
9.5
Many guests praise the very central location and easy access to attractions and the metro; location is a consistent strong positive.
Room Quality
7.5
Mixed comments: some guests report spacious, comfortable rooms and good beds, others note outdated rooms, old fixtures and impractical showers that cause flooding.
Amenities
7
Amenities are mixed: breakfast and Wi‑Fi praised, but gym is rusty and poorly maintained, sauna is small and paid, minibar issues reported.
Value for Money
7.5
Several guests feel the hotel is reasonable given location and breakfast, while some consider it not fully justified for the price due to cleanliness and dated facilities.
Food and Beverage
8.5
Breakfast is frequently described as good, rich and varied; isolated complaints about coffee, some cold items or stale bread but overall F&B is a positive.
Overall Experience
8.5
Overall guest sentiment leans positive due to excellent location, helpful staff and good breakfast, tempered by cleanliness and some facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 21:29

Property Description

Discover the perfect blend of comfort and convenience at Hotel Sofia Palace, nestled in the vibrant heart of Sofia.

Recreational Bliss
Unwind after a day of exploration with our top-notch amenities, including a sauna and a fully equipped fitness center. Feel rejuvenated and ready to take on your next adventure!

Culinary Delights
Indulge in delectable dining at SOFIA PALACE, or grab a quick snack from our grocery store. Don’t miss our daily complimentary reception - it's the perfect chance to mingle with fellow travelers.

Modern Comfort
Relax in one of our 28 uniquely furnished rooms, each boasting a minibar, flat-screen TV, and complimentary Wi-Fi. Enjoy spacious accommodations with private bathrooms featuring all essential amenities.

Escape to Hotel Sofia Palace—experience Sofia like never before!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 21 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
T
terry • couple • gb
10
Great stay
Pros:

Location, breakfast, staff and facilities

Cons:

Nothing

2026-06-20 • via Nuitee
L
Laura • solo_traveller • it
10
2026-06-19 • via Nuitee
B
Bruno • solo_traveller • it
7
2026-06-19 • via Nuitee
E
Emre • solo_traveller • tr
5
2026-06-19 • via Nuitee
A
Alkis • couple • at
7
Für einen kurzen Aufenthalt ok
Pros:

Die Lage ist sehr zentral und das Zimmer und Badezimmer groß. Das Badezimmer ist modern und sauber. Das Personal an der Rezeption ist sehr freundlich.

Cons:

Die Tiefgarage ist sehr klein, es passen drei Autos rein. Man muss reservieren um Parken zu können. Das Hotel ist sehr abgewohnt, sowohl die Zimmer als auch die Gemeinschaftsräume wirken zusammen gestoppelt. Der Teppichboden im Zimmer und im Gang sollte ersetzt oder besser komplett rausgerissen werden, er ist abgewetzt und wirkt schmutzig. Durch seine Farbe wird der vorhandene Schmutz zwar übersehen, er ist aber weiterhin da. Das Frühstück war gerade mal ok, der Kaffee nicht sehr gut. Es wurde nicht nachgefüllt, wenn etwas aus war. Trotz 4 Sternen sollte man keinen Luxus erwarten.

2026-06-19 • via Nuitee
B
Bilounyc • couple • be
9
2026-06-19 • via Nuitee
S
SOFY75 • solo_traveller • fr
7
Un emplacement avant tout
Pros:

Le principal atout de cet hôtel est clairement son emplacement : tout peut se faire à pied, ce qui est très pratique pour visiter la ville et profiter des alentours.
L'hôtel en lui-même est assez fonctionnel et répond aux besoins essentiels. Le petit-déjeuner était agréable, avec un choix satisfaisant.
En revanche, la salle de sport mériterait d'être rénovée. Les équipements sont vieillissants et l'ensemble manque un peu de modernité.
Dans l'ensemble, un hôtel correct, surtout apprécié pour sa situation géographique.

Cons:

Ce que j'ai le moins apprécié concerne surtout le service, qui reste très minimaliste. J'ai également trouvé que la propreté n'était pas toujours au rendez-vous. Enfin, le confort est assez limité et la salle de sport est vraiment vieillotte, avec des équipements datés. Au final, l'établissement fait le travail, mais sans offrir un niveau de confort ou de prestations particulièrement remarquable.

2026-06-18 • via Nuitee
A
Anna • couple • ua
10
Pros:

Хорошее месторасположение, есть парковка. Приветливый персонал. Все хорошо. Месторасположение очень удобное, центр города.

2026-06-18 • via Nuitee
L
Luisbar • family_with_children • it
9
Hotel con ottima posizione in centro
Pros:

Colazione - posizione - doccia ampia e confortevole - temperatura all'interno della camera

Cons:

Avendo lasciato la struttura prima della colazione, avevo chiesto un sacchetto ma non ci è stato dato

2026-06-18 • via Nuitee
F
Fabiana Pirola • solo_traveller • it
8
Pros:

Stanza molto spaziosa, albergo vicino alla zona centrale di Sofia.
Buona colazione

Cons:

Tempi lunghi al check in

2026-06-17 • via Nuitee
O
OLEG • couple • il
9
2026-06-16 • via Nuitee
C
Carlos • solo_traveller • es
7
2026-06-16 • via Nuitee
I
Ilze • solo_traveller • lv
9
Pros:

Viss bija labi, atbilstoši gaidītajam. Atsaucīgs personāls. Laba atrašanās vieta, ērta nokļūšana uz galvenajiem apskates objektiem.

Cons:

-

2026-06-15 • via Nuitee
Борис • couple • bg
9
2026-06-15 • via Nuitee
S
Sani • couple • ch
8
2026-06-15 • via Nuitee
1
1_5Grom • solo_traveller • gb
8
Pros:

Good sized room. Clean and comfortable. Great location for heading into Sofia centre. Decent but not great breakfast

Cons:

Nothing really, its not spectacular but nothing really to complain about

2026-06-15 • via Nuitee
E
Elena • solo_traveller • il
10
Pros:

Местоположение отличное, очень хороший отзывчивый персонал. Хороший завтрак, и самый лучший кофе.

Cons:

Немного старые номера.

2026-06-15 • via Nuitee
P
PSlavov • solo_traveller • ch
8
2026-06-15 • via Nuitee
M
Moreno • solo_traveller • it
8
Pros:

Tutto perfetto. Posizione colazione e pulizia perfetto.

Cons:

Niente in particolare

2026-06-14 • via Nuitee
E
Evelīna • solo_traveller • lv
9
2026-06-13 • via Nuitee