Hotel Sofia Palace

Hotels
•
Independent
8 (21 reviews)
Tri ushi 8, Sofia, Sofia City Center, 1000 , Sofia , BG
359-24942299

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Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Very central location, easy access to city attractions and metro
Consistently helpful and friendly staff
Good, varied breakfast
Comfortable beds and generally spacious rooms
Cons:
Cleanliness problems in multiple reviews (dirty bathrooms, mold, clogged drains, old towels, minibar issues)
Some rooms and bathrooms are dated or in need of updating
Gym poorly maintained; sauna is small and chargeable
Occasional indifferent reception staff and ventilation/temperature issues in common areas

Categories

Cleanliness
6.5
Multiple reviews cite cleanliness problems (dirty bathrooms, mold on silicone seals, clogged drains, old/ragged towels, minibar items past expiry and even open beer); cleanliness is a clear negative.
Service
9
Staff repeatedly described as friendly and helpful; a few isolated notes of indifferent reception staff but overall service is a strong positive.
Location
9.5
Many guests praise the very central location and easy access to attractions and the metro; location is a consistent strong positive.
Room Quality
7.5
Mixed comments: some guests report spacious, comfortable rooms and good beds, others note outdated rooms, old fixtures and impractical showers that cause flooding.
Amenities
7
Amenities are mixed: breakfast and Wi‑Fi praised, but gym is rusty and poorly maintained, sauna is small and paid, minibar issues reported.
Value for Money
7.5
Several guests feel the hotel is reasonable given location and breakfast, while some consider it not fully justified for the price due to cleanliness and dated facilities.
Food and Beverage
8.5
Breakfast is frequently described as good, rich and varied; isolated complaints about coffee, some cold items or stale bread but overall F&B is a positive.
Overall Experience
8.5
Overall guest sentiment leans positive due to excellent location, helpful staff and good breakfast, tempered by cleanliness and some facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 21:29

Property Description

Discover the perfect blend of comfort and convenience at Hotel Sofia Palace, nestled in the vibrant heart of Sofia.

Recreational Bliss
Unwind after a day of exploration with our top-notch amenities, including a sauna and a fully equipped fitness center. Feel rejuvenated and ready to take on your next adventure!

Culinary Delights
Indulge in delectable dining at SOFIA PALACE, or grab a quick snack from our grocery store. Don’t miss our daily complimentary reception - it's the perfect chance to mingle with fellow travelers.

Modern Comfort
Relax in one of our 28 uniquely furnished rooms, each boasting a minibar, flat-screen TV, and complimentary Wi-Fi. Enjoy spacious accommodations with private bathrooms featuring all essential amenities.

Escape to Hotel Sofia Palace—experience Sofia like never before!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 21 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
V
Vito • couple • it
6
Hotel con ottima posizione, basterebbe poco per renderlo più accogliente.
Pros:

Posizione centrale

Cons:

I letti mancavano di lenzuola e copri materasso per renderlo matrimoniale.
Colazione salata fredda alle 9.30 .

2026-07-11 • via Nuitee
S
Sean • couple • ie
8
Good location, friendly staff,
Pros:

Clean, big rooms, good breakfast, 24 hour reception

2026-07-10 • via Nuitee
J
Jurrien • family_with_children • nl
9
Goed hotel op goede locatie met goed ontbijt.
Pros:

De meneer bij de receptie was heel vriendelijk en erg behulpzaam.
De gastvrijheid.
En heel erg schoon.

Cons:

Niks

2026-07-09 • via Nuitee
T
Turco • solo_traveller • it
10
2026-07-08 • via Nuitee
I
Ivan • couple • ua
8
Гарний отель на декілька днів у самому центрі Софії.
Pros:

Привітний персонал та зручна локація, нормальні сніданки і достатньо великий паркінг, але потрібно обовʼязково домовлятись про нього, тому що всього 4 місця. Великий SUV залазить, але треба бути уважним.

Cons:

Готель бачив і кращі часи, але за цю ціну все навіть і нічого.

2026-07-08 • via Nuitee
M
Mohammad • solo_traveller • sa
10
2026-07-08 • via Nuitee
F
Francesca • solo_traveller • it
10
Pros:

Camera e bagno molto spaziosi

2026-07-08 • via Nuitee
A
Attila • solo_traveller • hu
8
Pros:

Delicious breakfast, kind stuff, good location

Cons:

Windows problems

2026-07-06 • via Nuitee
E
Elisa • solo_traveller • it
10
Ottimo soggiorno
Pros:

Ottima posizione, colazione variegata e abbondante, personale gentile e disponibile. Molto apprezzata la presenza nel bagno della camera del bidet, tutt'altro che scontata fuori dall'Italia

Cons:

Non ho niente da segnalare

2026-07-06 • via Nuitee
E
Evelina M • solo_traveller • lt
8
2026-07-06 • via Nuitee
F
Faruk • extended_group • tr
8
2026-07-06 • via Nuitee
L
Lars • couple • no
9
2026-07-06 • via Nuitee
Y
Yehuda • solo_traveller • il
10
2026-07-06 • via Nuitee
S
S Charis • solo_traveller • gr
8
Pros:

Η αξιολόγηση μου αφορά δύο δίκλινα. Μας άρεσε η τοποθεσία η φιλοξενία του προσωπικού,το πρωινό ήταν υπέροχο η εξυπηρέτηση για την κράτηση του πάρκινγκ το οποίο έχει έξτρα χρέωση,Στα δωμάτια έλειπαν στο ένα τα σεντόνια και στο άλλο οι πετσέτες αλλά μόλις το αναφέραμε το προσωπικό ανταποκριθείκε άμεσος

Cons:

Θα έλεγα η καθαριότητα καθώς στο δωμάτιο μας υπήρχαν σκουπίδια στο κάδο από τους προηγούμενους

2026-07-06 • via Nuitee
D
Dmitrijs • solo_traveller • lv
8
Покой в центре Софии.
Pros:

Относительно небольшой отель находится в конце улочки.Тишина и покой.Из моего помера были видны горы.Бутылочка воды каждый день.Большая ванна-комната с душем.Завтрак вполне разнообразный.Персонал отзывчивый. До метро надо пройтись.

Cons:

Завтраки были одинаковыми.Нет продленного часа в субботу и воскресенье.Отсутствуют стаканы в ванной-комнате.

2026-07-05 • via Nuitee
K
Karen • solo_traveller • au
8
Would Come Back
Pros:

The staff were lovely and helpful. Great location. Breakfasts were great. Best coffee machine in 5 months of travel.

Cons:

The first room stank of smoke but we were moved. This is more disrespectful guests than the hotel.

2026-07-05 • via Nuitee
Y
Yoann • solo_traveller • fr
9
Les 16 ans de Sofía à Sofía au Sofia Palace
Pros:

Tout ... Son emplacement, son confort, sa facilité d'accès, la propreté et les services proposés, la discrétion du personnel mais tout est là. La chambre est confortable et correctement équipée.

Cons:

La climatisation étant un peu ancienne, elle a tendance à faire beaucoup de bruit et de froid mais ça n'empêche pas de bien dormir et se reposer entre deux visites.

2026-07-05 • via Nuitee
R
Ralph • solo_traveller • de
7
Pros:

Wäre schon oft dort. Aber das zugesagte Upgrade war ein normales Zimmer.

Cons:

Abfluss in der Dusche ist zu gering. Dadurch ist es sehr feucht und die Silikonfugen schimmeln.

2026-07-05 • via Nuitee
A
Andrzej • solo_traveller • pl
8
2026-07-05 • via Nuitee
N
Nikola • solo_traveller • bg
10
2026-07-04 • via Nuitee