Sofia Palace Hotel by HMG

Hotels
8.1 (4353 reviews)
8 Tri ushi street , Sofia , BG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Central location / close to historic centre
Very good / varied breakfast
Comfortable beds and spacious rooms
Helpful staff in many cases (parking assistance)
Good price / value for money
Parking available (though limited)
Convenient for public transport
Cons:
Inconsistent service: a few rude or inattentive staff experiences
Tight or limited garage parking
Some rooms show wear: dated decor, worn furniture, shower/drain issues
Occasional cleanliness issues (terrace, fruit quality)
Noisy/old air-conditioning in some units
Street access poorly lit at night

Categories

Cleanliness
8.2
Generally reported as clean in multiple reviews (e.g. 'very very clean', 'tranquilo y limpio'), though isolated issues noted (dirty terrace, occasional poor fruit quality and sticky/worn sofa areas).
Service
7.4
Mixed: many comments praise friendly, helpful reception staff and good service (parking assistance), but there are notable negative incidents (staff with earphones mocking guests, unpleasant check-in/check-out experiences).
Location
8.8
Strong positive consensus: central, close to historic centre, good public transport links and easy walking to sights; a few mentions of a poorly lit access street at night.
Room Quality
7.8
Rooms often described as spacious and comfortable with good beds/mattresses, but several reviews note ageing decor, worn furniture, shower/drain issues and occasional noisy AC.
Amenities
7.5
Parking/garage availability is appreciated but tight and limited; kitchenette/apartment equipment is minimal in some units; some complaints about AC noise and terrace cleanliness.
Value for Money
8.3
Repeated positive mentions of good price/quality ratio and convenient offerings (breakfast box when needed), though a few guests felt standards closer to three stars.
Food and Beverage
8.8
Breakfast repeatedly praised as excellent, varied and copious across many reviews, with a few minor negatives (bruised fruit on one occasion).
Overall Experience
8
Overall positive stays driven by location, comfortable rooms and strong breakfasts, tempered by occasional service lapses and some dated/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 07:58

Property Description

Luxurious Accommodation
Sofia Palace Hotel by HMG, located just 300 meters from the main shopping street Vitosha, offers elegant rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, private parking, fitness centre, and bar on-site. The 24-hour front desk, airport transfers, and free WiFi further enhance the stay experience, ensuring a seamless and comfortable visit.

Prime Location
With key attractions like Ivan Vazov Theater, Cathedral Saint Alexandar Nevski, and NDK in close proximity, Sofia Palace Hotel is the ideal choice for travelers seeking both luxury and convenience in the heart of Sofia.

Book now for an unforgettable stay at Sofia Palace Hotel by HMG, where luxury meets comfort seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.1
Based on 4353 reviews
Cleanliness: 8.2
Service: 7.4
Location: 8.8
Room Quality: 7.8
Amenities: 7.5
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8
M
Mariyan • solo_traveller • bg
10
2026-10-31 • via Nuitee
D
Dirk • couple • be
10
Super verblijf
Pros:

Alles & vooral ook het muziek systeem in de kamer

Cons:

Afwatering van de douche kon beter

2026-10-30 • via Nuitee
F
František • couple • sk
10
Pros:

Extremelly clever receptionist and very good breafast.

2026-10-30 • via Nuitee
B
Bence • extended_group • hu
10
2026-10-30 • via Nuitee
S
SAMANTA • family_with_children • it
8
2026-10-30 • via Nuitee
T
Taavo • couple • ee
6
Only for one night sleep
Pros:

Nothing special

Cons:

Since we were on the second floor, there was a canopy right outside our window, where people were smoking (presumably staff — I didn’t want to start snooping).
I always sleep with the window open, so it was a constant rotation of people chatting loudly and the smell of cigarette smoke. The smell came into the room so badly that it was as if I had been smoking in there myself.

2026-10-29 • via Nuitee
N
Nuno Araújo • couple • pt
8
2026-10-29 • via Nuitee
S
Susan • couple • us
9
2026-10-29 • via Nuitee
Калин • solo_traveller • bg
9
2026-10-29 • via Nuitee
J
JESUS • couple • ch
7
2026-10-28 • via Nuitee
C
Carla • family_with_children • it
7
Pros:

Larghezza letto

Cons:

Moquette, funzionava solo una lampadina di una bajour su 4 altri punti luce. Stanza buia.

2026-10-27 • via Nuitee
T
Terence • couple • gr
9
We would return to this hotel.
Pros:

Staff were helpful and pleasant.

Cons:

Cooked items were on the cool side.

2026-10-27 • via Nuitee
F
FELIPE • extended_group • es
5
buena ubicacion pero servicios basicos para un 4 estrellas
Pros:

ubicacion buena,
desayuno bueno.
habitacion bastante basica

Cons:

habitacion bastante basica.
el baño limpio pero muy basico.
hacia mucho frio por la noche y no funcionaba nunca la calefaccion
el personal diario y limpieza bien, el administrativo poco educado.

2026-10-26 • via Nuitee
R
rocco • solo_traveller • it
10
2026-10-26 • via Nuitee
L
Lina • couple • gb
10
Pros:

It was really nice stuff there,so helpful.

2026-10-26 • via Nuitee
I
Ivaylo • family_with_children • bg
10
Pros:

Superb location! Friendly staff. Fresh and tasty breakfast. Private parking available.

Cons:

Access to parking is for advanced drivers.

2026-10-26 • via Nuitee
H
herve • couple • fr
9
2026-10-25 • via Nuitee
A
ANTONINA MARIA • couple • it
10
Pros:

Pulizia, staff gentilissimo e buona posizione

2026-10-25 • via Nuitee
S
Savova • couple • bg
10
2026-10-25 • via Nuitee
A
Anna • family_with_children • pl
8
Sofia dobry wybór na weekend, ciekawe i różnorodne muzea, świetna komunikacja.
Pros:

Bardzo sympatyczny hotel w samym centrum, a jednocześnie w cichej okolicy. Duże przestronne pokoje z sypialnią i salonem, wygodna i przestronna łazienka z pełnym wyposażeniem. Śniadania powtarzalne, ale każdy znajdzie coś dla siebie. Do stacji metra ok 10 minut spacerkiem, do przystanku tramwajowego 5 minut. Zestaw do kawy i herbaty w pokoju, lodówka i 2 płyty grzejne dają niezależność i możliwość przygotowania własnego posiłku.

Cons:

Brak naczyń w aneksie kuchennym - przydałyby się talerze, sztućce i ewentualnie jakieś naczynie. Do wymiany czajnik, który zaczął rdzewieć w środku.

2026-10-25 • via Nuitee