Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Carport
Free WiFi
24-hour front desk
Garden
Continental breakfast
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Efficient service
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed opinions on pricing
Some maintenance issues reported in rooms
Noise from adjacent night club

Categories

Cleanliness
7.8
Rooms were clean and well-maintained, contributing to a positive guest experience.
Service
8.1
The service provided by the staff was efficient and friendly, enhancing the overall guest satisfaction.
Location
8.1
Convenient location near key attractions and public transportation made it easy for guests to explore the area.
Room Quality
7.5
Spacious and comfortable rooms, with some minor maintenance issues reported by a few guests.
Amenities
7.2
Satisfactory amenities provided, with some guests appreciating the gym and pool while others mentioned the lack of spa services.
Value for Money
6.9
Mixed opinions on the pricing, with some guests finding it slightly high for the services offered while others thought it was reasonable considering the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, though a few guests suggested more variety could be added.
Overall Experience
7.6
Positive overall experience reported by most guests, with a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:07

Property Description

Experience the charm and comfort of Grand Vista Cuernavaca, your ideal retreat in the heart of Cuernavaca.

Recreational Amenities
Unwind in our stunning outdoor pool or stay active in our modern fitness center. Whether seeking relaxation or rejuvenation, our amenities have you covered, making every moment enjoyable.

Dining Delights
Savor a delectable meal at our on-site restaurant, and don't miss our complimentary continental breakfast served daily. A perfect way to start your day before exploring the vibrant local attractions!

Convenient Services
Stay connected with complimentary wireless internet, and enjoy hassle-free travel with airport shuttle services available upon request. Limited parking is also offered for your convenience.

Don't miss out on your memorable stay at Grand Vista Cuernavaca—book your room today!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 46 reviews
Cleanliness: 7.8
Service: 8.1
Location: 8.1
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 7.6
E
EMMANUEL
2
Pros:

El baño olía mal, la regadera también, al aire no le puedes cambiar la temperatura :(

2024-12-19 • via Nuitee
D
DELIA
8
Pros:

Mucho ruido en la noche.
Música hasta las 6 am.

2024-12-12 • via Nuitee
C
Christian Leon • family
6
Pros:

El agua de la alberca y las regaderas estaba fría

2024-11-26 • via Nuitee
D
DELIA
8
Pros:

Todo bien

2024-11-25 • via Nuitee
V
Verified traveler
4
Mala experiencia
Pros:

Estuvimos solo una noche, a nuestra llegada la habitación estaba caliente, el AC estaba encendido y en 26 grados.
Mencionaron que tenían un problema central con una “pastilla” que lo iban a solucionar por la tarde, esto no sucedió y no se nos notificó, únicamente dejaron un ventilador industrial encendido en la habitación.
Todavía nos cobraron 100 pesos por cada hora por el early check in, honestamente es un hotel que no vale lo que cuesta, es viejo y descuidado.
No lo recomendaría ni volvería.

2024-11-18 • via Nuitee
R
Rosa Laura • family
8
Pros:

Las instalaciones de piscina, recepción están muy bien. La habitación envejecida, la jabonera con oxido y nunca salió agua caliente.

2024-10-27 • via Nuitee
N
Nestor Octavio
8
Pros:

El cuarto del hotel apestaba horrible a cigarro y lo irónico era un letrero que decía “No Fumar”.

No se contaba con servicio de agua caliente, cuando hoteles de menor precio lo tienen.

2024-10-22 • via Nuitee
M
Marco Antonio
10
Pros:

Excelente servicio, buenas instalaciones y el personal muy amable

2024-10-21 • via Nuitee
D
DELIA
10
Pros:

La habitación excelente.
Limpia. Tranquila.
Buen precio

2024-10-08 • via Nuitee
A
Alejandro
10
Pros:

Excelente, muy cómodo y seguro

2024-09-27 • via Nuitee
Y
YUDITH
8
Pros:

El olor se la.habitacion no era muy agradable.

2024-09-17 • via Nuitee
G
Gonzalo
4
Pros:

Habitación sin ventana. Fiesta en el piso superior hasta las 6 de la mañana. Insoportable.
No pienso volver.

2024-08-11 • via Nuitee
I
Isidoro • partner
10
Pros:

It was a nice comfortable place. The pool was pretty . The gym was simple but good enough.

2024-08-09 • via Nuitee
V
Victor Eduardo • family
2
Pros:

Pésimo servicio

2024-07-29 • via Nuitee
V
Verified traveler • family
2
Pros:

Pésimo servicio

2024-07-29 • via Nuitee
D
Daniela Nöör
8
Pros:

Todo excelente

2024-07-29 • via Nuitee
D
DELIA • partner
10
Pros:

Kxkdkdkdkf

2024-07-14 • via Nuitee
D
DELIA
8
Pros:

Falta de aire acondicionado

2024-06-08 • via Nuitee
S
SERGIO ALEJANDRO • family
8
Pros:

creo que si deben mejorar un poco en el área de la alberca, la limpieza, cuando bajamos a la zona de alberca había muchas hormigas, y no habían limpiado las mesitas de los huéspedes anteriores. todo lo demás nos pareció muy bien.

2024-05-06 • via Nuitee
C
Carlos
8
Pros:

Need to fix the AC

2024-04-27 • via Nuitee