The Hotel Saratoga, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.4 (1101 reviews)
3291 S Broadway , Saratoga Springs , US
+1 518-584-2350

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Spacious rooms
Good breakfast options
Convenient location
Cons:
Icy conditions outside
Bathroom maintenance issues
Some bland furnishings
Communication issues with booking

Categories

Cleanliness
8.73
Some reviews noted issues such as mildew in the bathroom and icy conditions outside.
Service
10
Staff were frequently described as friendly and helpful, with quick resolution of issues.
Location
9.5
Conveniently located near restaurants and attractions, though some mentioned it was not downtown.
Room Quality
9.54
Spacious and comfortable rooms were frequently mentioned.
Amenities
8.99
Good breakfast options and bar in the lobby were highlighted.
Value for Money
9.52
Generally good value noted, especially with quality breakfast and room size.
Food and Beverage
8.98
Breakfast was considered decent, though there were mentions of needing better presentation.
Overall Experience
9.93
Many reviews expressed a desire to return, indicating a strong positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Convenient Location
Located near Saratoga Race Course and Casino, Saratoga Hotel offers endless options for travelers. Just 32 miles north of Albany and near I-87, our hotel provides easy access to key attractions and transportation hubs.

Modern Amenities
Start your day with a complimentary hot breakfast and stay connected with free WiFi. For business needs, take advantage of our meeting room and business center. Unwind at our fitness center and outdoor pool, ensuring a relaxing stay for all guests.

Comfortable Accommodations
Each guest room at The Hotel Saratoga features free Wi-Fi, cable TV with HBO, a microwave, and a refrigerator. With additional perks like a gym and laundry facilities, we ensure a comfortable and convenient stay for all visitors.

Book your stay at Saratoga Hotel now for a memorable and enjoyable experience in Saratoga Springs!

Important information:

Pets are welcome upon request and charges apply.Please contact the hotel for details.

Please note, a credit card authorization form must be requested and completed in advance if a guest reserves a room and wishes to pay with a different credit card.

Shuttle service is available from 7:00 - 23:00 within 5 mi of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.4
Based on 1101 reviews
Cleanliness: 8.73
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.93
B
Brian • extended_group • us
9
Everything I expected. Top notch value.
Pros:

The staff was eager to please. Room was large and clean. Breakfast was a very nice touch.

2026-10-31 • via Nuitee
A
Angelyca • couple • us
10
2026-10-31 • via Nuitee
L
Lowery • solo_traveller • us
7
A good stop off the highway.
Pros:

Very comfy bed and soft towels. The lobby bar was a great amenity as was the hot breakfast.

Cons:

More thorough cleaning and some attention to peeling paint would be nice.

2026-10-30 • via Nuitee
A
Ann • solo_traveller • us
9
2026-10-28 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Everything was GREAT!

2026-10-28 • via Nuitee
M
Marlene • couple • us
3
Not worth the price!
Cons:

The bathroom felt like a public bathroom - toilet had no lid, no place to put your stuff and much of the renovations were not well-executed. We also didn't get the room with our confirmed booking. Supposedly a discount was given by the hotel staff after they admitted they gave our room to someone else, but was still charged the same amount that was provided by booking.com.

2026-10-27 • via Nuitee
K
Katherine • extended_group • us
10
Pros:

Very reasonably priced. 2 miles from downtown.. good breakfast..very clean. Comfortable beds and pillows!!;

Cons:

Nothing

2026-10-26 • via Nuitee
S
sandra • couple • us
8
Great stay, comfortable great value great breakfast
Pros:

Staff was wonderful
Breakfast was more than we expected, really really nice and warm food options
Could use a little update or refresh overall but I would absolutely stay again as is.

Cons:

Need a little refresh.

2026-10-25 • via Nuitee
D
David • family_with_children • us
8
2026-10-25 • via Nuitee
F
Francisco • solo_traveller • us
5
2026-10-25 • via Nuitee
E
Eric • couple • us
10
Exceptional
Pros:

I was there 3 nights with my pet. The service was amazing. The gentleman that was at the front desk was super friendly, nice and made accommodations for us.
Robin, that was at he breakfast area, her work and attention was impecable and kind. She is a hard working, always making sure that was enough food and making the area so clean. I had all that I need.
Emily that that was at the front desk on Thursday night was amazing, considered, helped me with my reservation and was nice with my dog. All the team had an exceptional service.

Cons:

It will be helpful if the hotel have an ATM. Sometimes we don't have available cash for tips.

2026-10-25 • via Nuitee
S
Sontchi • family_with_children • us
10
2026-10-25 • via Nuitee
P
patricia • family_with_children • us
8
2026-10-23 • via Nuitee
C
Cynthia • couple • us
10
Very modern and kind staff!
Pros:

Modern and clean, great location!

Cons:

N/A

2026-10-22 • via Nuitee
S
Stephanie • extended_group • au
7
Sarotaga Hotel
Pros:

Nice place to stay, but dont understand platic cutlery and plates for breakfast, i find it so wasteful, definitely dies not meet 4 star standards

Cons:

Location, and breakfast. Also a grumpy reception person who clearly doesnt like her job

2026-10-22 • via Nuitee
P
patricia • family_with_children • us
10
Pros:

Great location to visit Saratoga Springs area. Good breakfast included. Close to route 87 with easy on and off. Has a pool but it was closed for the season. Next time!

Cons:

Nothing to report.

2026-10-20 • via Nuitee
J
Janet • couple • us
8
In spite of a few short comings would visit again! Dog friendly!! Comfortable beds. Loved it!
Pros:

The breakfast was very good. The bed was so comfortable! Best night of sleep in a while. Loved how dog friendly the property is.

Cons:

There was shortage of toilet paper in the room, phone did not work and blow dryer was missing.

2026-10-20 • via Nuitee
J
Jasmin • couple • us
10
Pros:

Very friendly and helpful staff! We felt very welcome.

2026-10-20 • via Nuitee
T
Tyler • couple • us
8
Nice time
Pros:

Nice with easy access and great breakfast

Cons:

Too soft mattresses

2026-10-19 • via Nuitee
N
Nick • family_with_children • nl
7
Redelijk hotel voor doorreis
Pros:

Ligging van het hotel

Cons:

Water was niet zo warm

2026-10-19 • via Nuitee