The Hotel Saratoga, an Ascend Collection Hotel

Hotels
Ascend Collection
9.4 (1101 reviews)
3291 S Broadway , Saratoga Springs , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Spacious rooms
Good breakfast options
Convenient location
Cons:
Icy conditions outside
Bathroom maintenance issues
Some bland furnishings
Communication issues with booking

Categories

Cleanliness
8.73
Some reviews noted issues such as mildew in the bathroom and icy conditions outside.
Service
10
Staff were frequently described as friendly and helpful, with quick resolution of issues.
Location
9.5
Conveniently located near restaurants and attractions, though some mentioned it was not downtown.
Room Quality
9.54
Spacious and comfortable rooms were frequently mentioned.
Amenities
8.99
Good breakfast options and bar in the lobby were highlighted.
Value for Money
9.52
Generally good value noted, especially with quality breakfast and room size.
Food and Beverage
8.98
Breakfast was considered decent, though there were mentions of needing better presentation.
Overall Experience
9.93
Many reviews expressed a desire to return, indicating a strong positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Convenient Location
Located near Saratoga Race Course and Casino, Saratoga Hotel offers endless options for travelers. Just 32 miles north of Albany and near I-87, our hotel provides easy access to key attractions and transportation hubs.

Modern Amenities
Start your day with a complimentary hot breakfast and stay connected with free WiFi. For business needs, take advantage of our meeting room and business center. Unwind at our fitness center and outdoor pool, ensuring a relaxing stay for all guests.

Comfortable Accommodations
Each guest room at The Hotel Saratoga features free Wi-Fi, cable TV with HBO, a microwave, and a refrigerator. With additional perks like a gym and laundry facilities, we ensure a comfortable and convenient stay for all visitors.

Book your stay at Saratoga Hotel now for a memorable and enjoyable experience in Saratoga Springs!

Important information:

Pets are welcome upon request and charges apply.Please contact the hotel for details.

Please note, a credit card authorization form must be requested and completed in advance if a guest reserves a room and wishes to pay with a different credit card.

Shuttle service is available from 7:00 - 23:00 within 5 mi of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1101 reviews
Cleanliness: 8.73
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.93
D
Deborah solo_traveller us
10
Another great stay in Saratoga springs
Pros:

Easy to get everywhere. Shuttle bus to the racetrack

Cons:

Nothing

2026-08-29 via Nuitee
N
Neil solo_traveller us
8
2026-08-29 via Nuitee
S
SHANNON couple us
10
2026-08-29 via Nuitee
M
Margaret couple us
10
2026-08-28 via Nuitee
R
Rod solo_traveller us
10
Pros:

Excellent location to SPAC

2026-08-28 via Nuitee
F
Francis family_with_children us
6
2026-08-28 via Nuitee
J
Jacalyn solo_traveller us
9
Pros:

Breakfast & shuttle

2026-08-28 via Nuitee
F
Flora solo_traveller il
8
Pros:

Location, clean and very spacious.

Cons:

A little outdated but overall was a really good solution to a short getaway to Saratoga Springs.

2026-08-28 via Nuitee
M
mary couple us
6
Not happy with service due to no housekerping service for a 2 day stay. Very noisy above our heads. Hotel near race trac
Pros:

Comfortable bed. Location.

Cons:

No room service for 2 day stay. Had to request towels. Very noisy from people above us. No carpeting in rooms and could hear people stomping on floor above us until late night and early morning again.

2026-08-27 via Nuitee
M
mary couple us
6
2026-08-27 via Nuitee
E
Emilienne extended_group ca
10
Un endroit où nous retournerons !
Pros:

La chambre était bien équipée et confortable , la piscine extérieure était magnifique, bon déjeuner et navette pour se rendre à notre spectacle (raison de notre séjour). Un bar et petit kiosque dépanneur sur place, ce fut très utile pour nous et apprécié.

Cons:

Tout était parfait!

2026-08-26 via Nuitee
S
Sean extended_group us
7
I’ll stay again
Pros:

Shuttle guys were great. Front desk to. Breakfast lady very nice also

Cons:

Place little dated.

2026-08-26 via Nuitee
P
Peluso couple us
10
It was great!
Pros:

Room was clean and very comfortable , Breakfast was very good and every day they had something different , All of the workers were very nice and answered all of our questions We will stay there again.

Cons:

Nothing, everything was great.

2026-08-26 via Nuitee
A
Amanda extended_group us
10
Excellent stay
Pros:

Shuttle to and from SPAC

Cons:

Nothing. Everything was great!

2026-08-25 via Nuitee
C
CHESTER extended_group us
5
Fair
Pros:

Good

Cons:

Shower stall needs improvement. Lighting should be above mirror not behind.

2026-08-25 via Nuitee
M
Melissa couple us
8
Our overall stay was good but rooms outdated and for the money should have been nicer.
Pros:

The shuttle staff was amazing. RAY and JIM very helpful. The breakfast was very good. And the staff was very pleasant.

Cons:

The rooms were outdated. My thermostat didn't even have a cover on it. Lighting was bad in the room also. Also during big events should have had multiple shuttles. The wait was long because everyone that stayed was at the concert. Only one shuttle running.

2026-08-25 via Nuitee
C
CRISTINA family_with_children us
9
A nice place to stay for a night or two, with lovely surroundings for walking or biking.
Pros:

The room was cozy, although it was a little too close to the swimming pool. It was fine for a one-night stay.

Cons:

The shower had quite a lot of limescale and accumulated dirt.

2026-08-24 via Nuitee
W
Welch family_with_children us
8
2026-08-22 via Nuitee
B
Binder family_with_children us
8
2026-08-20 via Nuitee
A
Aleigha couple us
10
2026-08-20 via Nuitee