Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast options could be better

Categories

Cleanliness
7.92
Some guests reported cleanliness issues, including cockroaches in the room.
Service
10
Excellent staff, described as friendly and helpful by multiple guests.
Location
10
Prime location near shopping malls and BTS, highly praised by guests.
Room Quality
8.92
Rooms were noted as clean and spacious, though some mentioned features being outdated.
Amenities
9.42
Amenities are generally good, but some rooms were reported as needing updates.
Value for Money
9.42
Guests feel the hotel is a good choice for its pricing and location, despite some minor drawbacks.
Food and Beverage
7.92
Breakfast options were noted as less favorable, but plenty of dining options nearby.
Overall Experience
10
Overall, guests have a very positive experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodation with Stunning Views
Renovated in 2019, Emporium Suites by Chatrium offers sophisticated suites with breathtaking Bangkok City views through floor-to-ceiling windows. Each suite includes a convenient kitchenette and a smart TV for a comfortable stay.

Convenient Location and Top-notch Amenities
Situated next to Prompong BTS Skytrain station and a short walk from EmQuartier, this hotel provides easy access to shopping and transportation. Guests can enjoy free parking, air-conditioned rooms with modern facilities, and access to a fitness center, outdoor hot tub, and a free-form pool.

Dining Excellence and Relaxation Options
Indulge in a culinary journey at The Emporia Restaurant serving Asian and Western cuisines. Unwind at the pool bar or lobby lounge with a wide selection of beverages. For ultimate relaxation, take a dip in the pool, stroll in the garden, or enjoy 24-hour in-room dining.

Book now for an unforgettable stay at Emporium Suites by Chatrium.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for THB 1,600 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1383 reviews
Cleanliness: 7.92
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 9.42
Value for Money: 9.42
Food and Beverage: 7.92
Overall Experience: 10
S
Sergio Arturo family_with_children mx
10
Perfect place to stay
Pros:

The buffet is amazing!

Cons:

Everything was fine

2026-04-17 via Nuitee
C
Cooper solo_traveller gb
7
Overpriced without refurbishment
Pros:

Pool

Cons:

Crying out for refurbishment. Would be a 10 rating hotel if fixed up

2026-04-16 via Nuitee
K
kulnisak Couples Chiang Mai
10
Back Again
Pros:

This was our third visit to the hotel. This time, we stayed during the Songkran festival, and it was very convenient to get around using the Skytrain, which is directly connected to the hotel through Emporium Mall. The rooms are still the same and feel a bit dated, I hope they will be renovated soon for a more modern look. The staff, however, remain excellent, always welcoming us with warm smiles just like in the past. As expected during Songkran, the weather was extremely hot. The lobby felt quite warm and the sun outside was intense.

Overall, the hotel offers everything a traveler needs: a large gym, a huge swimming pool, very comfortable beds and immediate access to nearby shopping malls.

2026-04-15 via Tripadvisor
U
Umana family_with_children bd
7
ok
2026-04-12 via Nuitee
6
614karmat Friends getaway
10
Comment
Pros:

The hotel is very good but the lobby has insufficient AC so the lobby is hot 🥵 and in the evenings the lobby is infested with mosquitoes.If these changes are made I think the hotel is an ideal place

2026-04-11 via Tripadvisor
7
747shyamn Business Yangon (Rangoon), Yangon Region
10
Best hotel in bangkok
Pros:

The hotel and the services are best in bangkok. The staff are very cooperative and helpful.

2026-04-10 via Tripadvisor
W
Wing To solo_traveller hk
9
Pros:

Great location. Very spacious room. Good facilities. Breastfast also very good.

2026-04-10 via Nuitee
K
koyen Family
10
Very excellent
Pros:

It was great experience.
Everything was fast and smooth .
Gona visit again

2026-04-09 via Tripadvisor
N
Nida Mindaliz couple bd
9
2026-04-09 via Nuitee
K
Konstantinos couple sa
6
Pros:

Location was great, next to the Emporium mall, and next to the BTS station. Staff was friendly, polite, and helpful.

Cons:

The hotel room furniture, appliances, decor seems decaying, kind of old, and not aligned with the overall concept of the area. I was expecting a more modern approach, instead it was traditional vanilla approach. The pool was under maintenance the date that we went to enjoy. The water treatment was not working and the pool water was green. Theoretically, this can be fixed withing 24hours, but considering that we had other engagement we did not had time to re-visit to verify if it was fixed or to enjoy the pool.

2026-04-08 via Nuitee
N
nopnapay Friends getaway
10
happy time
Pros:

The hotel located at Emporium mall at Sukhumvit soi 24,the room is big and clean.Staff are alwasys helpful and friendly.Thank you to Sally for her nice service during my stay. I will recommend my friend to stay here too

2026-04-07 via Tripadvisor
J
jesssm2026 Friends getaway
10
Loved staying here!
Pros:

Loved staying here! Just a few minutes from BTS and shopping areas. The room was comfortable and quiet. Great service and very convenient for exploring the city.
All staff are very friendly and helpful (Thank you so much Khun Kaimuk she very polite and professional) ❤️

2026-04-07 via Tripadvisor
R
rlyk2026 Family
10
Great location, large space.
Pros:

Location is superb, next to emporium mall. It is also next to BTS where traveling is a breeze as compared to BKK’s traffic. The front desk service is excellent as usual.

The size of the rooms are big and friendly for family.

2026-04-07 via Tripadvisor
R
RuiliangK Family
10
Excellent Stay
Pros:

Excellent, the service was impeccable and Wanlada at concierge provide excellent service. Location was great as well.

2026-04-07 via Tripadvisor
T
trikriaasue Solo travel
10
Enjoyable stay
Pros:

Emporium suites is the best hotel in BANGKOK, making my stay more enjoyable and comfortable.

Also, the location is the Center of the sukhumvit, you can travel very easy!!!!!
GOOD Choice for you all !!!

2026-04-07 via Tripadvisor
7
714mischaf Friends getaway
10
Definitely stay again!!!
Pros:

Very convenient hotel close to BTS and mall. Everything you need is nearby. Clean room, nice staff, and smooth check-in. Would definitely stay again.

2026-04-06 via Tripadvisor
B
benhesketh2026 NONE London, England
10
Family holiday in Bangkok
Pros:

we booked the suites thanks to the location and easy access to restaurants and shops. the facilities are great, the staff very hospitable and nothing was too much trouble. would recommend and certainly stay again. thank you

2026-04-06 via Tripadvisor
9
925jonas Family
10
Highly recommended!
Pros:

Great stay! The hotel is just steps from the BTS and a shopping mall, making everything super convenient. Clean rooms, friendly staff (Especially Khun Kaimuk ❤️), and a comfortable atmosphere. Highly recommended!

2026-04-06 via Tripadvisor
N
Nicholas William solo_traveller gb
10
2026-04-06 via Nuitee
K
kyawzinlin NONE Yangon (Rangoon), Yangon Region
10
Excellent
Pros:

Staffs are very helpful. The location is prime and nearby train station and malls especially M market.

2026-04-05 via Tripadvisor