Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast options could be better

Categories

Cleanliness
7.92
Some guests reported cleanliness issues, including cockroaches in the room.
Service
10
Excellent staff, described as friendly and helpful by multiple guests.
Location
10
Prime location near shopping malls and BTS, highly praised by guests.
Room Quality
8.92
Rooms were noted as clean and spacious, though some mentioned features being outdated.
Amenities
9.42
Amenities are generally good, but some rooms were reported as needing updates.
Value for Money
9.42
Guests feel the hotel is a good choice for its pricing and location, despite some minor drawbacks.
Food and Beverage
7.92
Breakfast options were noted as less favorable, but plenty of dining options nearby.
Overall Experience
10
Overall, guests have a very positive experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodation with Stunning Views
Renovated in 2019, Emporium Suites by Chatrium offers sophisticated suites with breathtaking Bangkok City views through floor-to-ceiling windows. Each suite includes a convenient kitchenette and a smart TV for a comfortable stay.

Convenient Location and Top-notch Amenities
Situated next to Prompong BTS Skytrain station and a short walk from EmQuartier, this hotel provides easy access to shopping and transportation. Guests can enjoy free parking, air-conditioned rooms with modern facilities, and access to a fitness center, outdoor hot tub, and a free-form pool.

Dining Excellence and Relaxation Options
Indulge in a culinary journey at The Emporia Restaurant serving Asian and Western cuisines. Unwind at the pool bar or lobby lounge with a wide selection of beverages. For ultimate relaxation, take a dip in the pool, stroll in the garden, or enjoy 24-hour in-room dining.

Book now for an unforgettable stay at Emporium Suites by Chatrium.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9.2
Based on 1546 reviews
Cleanliness: 7.92
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 9.42
Value for Money: 9.42
Food and Beverage: 7.92
Overall Experience: 10
M
Matsumoto solo_traveller jp
8
2026-08-29 via Nuitee
D
Dheya family_with_children kw
10
Amazing
Pros:

Everything

Cons:

Bathrooms were dated a bit

2026-08-29 via Nuitee
S
sophiacD159FX Friends getaway
10
A Relaxing Stay That Felt Like Home
Pros:

Really enjoyed my stay here. The suite was spacious, comfortable, and had everything I needed. The staff were friendly and remembered me throughout my stay, which was a nice touch.

I also asked the Front Office for a quiet café nearby, and they kindly recommended a few places and showed me on the map.

Overall, it was a very relaxing stay. Would definitely come back again!

2026-08-28 via Tripadvisor
3
340arway Family
10
Wonderful Experience
Pros:

One of the best hotels we have stayed in. The Location is perfect, the service is amazing, the cleanliness is very good. It sits between three malls, so all you need is just under you. And it is directly connected to the BTS station. You couldnt ask for more. The rooms are very spacious and they offer suites which is perfect for familys. And the pool and outside seating area is just beautiful.

2026-08-28 via Tripadvisor
J
Jamieson couple tw
8
Great value for a big room, kitchen and exceptional gym
Pros:

The best equipped gym in the area, beautifully surrounded by landscape garden.

Cons:

Shower in the bathroom is either too hot or too cold

2026-08-28 via Nuitee
6
625arwah Family
10
Amazing Experience
Pros:

Emporium suites by chatrium is highly recommended ! The location is perfect. It lies between three of the most beautiful malls, emporium, emshpere and emquartier ! The rooms are very spacious, and very clean. All of the staff are very friendly, and the service is more than perfect ! Consider coming here if you are in Bangkok !

2026-08-27 via Tripadvisor
T
theerav2023 Business
10
Excellent!
Pros:

Great services from manager and all staff.

2026-08-27 via Tripadvisor
M
morks68 Business
10
We are impressed with the service F&B team
Pros:

I would like to express my sincere aporeciation to the F&B team for their outstanding service. We come here every week to enjoy meals and we are always impressed by the warm hospitality and excellent service. In particular, K.Pranee, F&B Manager, takes very good care of us and consistently, professional, and friendly service.

2026-08-27 via Tripadvisor
W
William solo_traveller kh
10
First-rate.
Pros:

Location connected to malls, eateries, and BTS. Large room. Replenished coffee and tea fixings every day. Nice shower and a bathtub if preferred. Very helpful staff.

Cons:

Nothing

2026-08-27 via Nuitee
M
mustaphakhalid Family Dhaka City, Dhaka Division
10
A Pleasant Property to stay with Family
Pros:

After a long pause, my wife and I recently visited Bangkok and, for the first time, stayed at Emporium Suites by Chatrium on Sukhumvit Soi 24. At check-in, I opted for an upgrade, and overall, our experience was very pleasant.

The suite was spacious, well equipped and well maintained. One of the greatest advantages of staying here is the convenience of having almost everything within the same complex, including excellent shopping and a wide variety of eateries. The staff were consistently polite, courteous and helpful.

The swimming pool area is particularly pleasant, beautifully surrounded by greenery and offering a relaxing atmosphere. Breakfast was moderately good, with a reasonable selection.

There are, however, a couple of areas that could be improved. The television lacked modern smart-TV features such as Netflix and YouTube, which one would normally expect from a property of this standard. More importantly, the shower water supply was rather unsatisfactory, particularly in terms of temperature mixing and water flow.

Despite these minor shortcomings, our stay was thoroughly enjoyable. I would happily recommend this property, particularly to families looking for a comfortable, convenient and peaceful stay in the heart of Bangkok.

2026-08-26 via Tripadvisor
N
ninasX7879CH Family
10
Nice
Pros:

The room was clean and comfortable. It was very convenient for shopping because the hotel is directly connected to the mall. The staff were also very friendly and helpful.

2026-08-25 via Tripadvisor
R
Relax61485968053 Business
10
Highly Recommended- Superb Connectivity and Welcoming Staff
Pros:

The Emporium by Chatrium is a premier 5-star hotel located in the heart of Bangkok. It offers exceptional transportation connectivity with direct access to both the BTS Skytrain and major roadways.

While highly popular among tourists, the hotel also hosts prominent foreign dignitaries.

The staff at the hotel are exceptionally friendly, welcoming, and always eager to assist. In particular, Khun Sawitree and her team at the Front Desk are always ready to help guests with a warm smile.

2026-08-25 via Tripadvisor
A
AHMAD family_with_children ae
9
Pefect for families
Pros:

Perfect location connected to mall and metro station + in front of park

2026-08-25 via Nuitee
F
fahadaL6767RU NONE
10
Magnificent Stay in Emporium Suites by Chatrium.
Pros:

The hotel has it own three malls. One is connected to the hotel directly, and two are connected via Skywalk along with the BTS station (Phrom Phong) with a lift. In addition, it is connected to EMSPHERE via skywalk as well. Strategic location.

2026-08-23 via Tripadvisor
K
KUMI couple jp
10
快適ホテル
Pros:

スタッフの方々がとても親切でgrabの対応等していただき
とても助かりました。
部屋からの景色も良く来る度にまた次回も宿泊したいと思えるホテルです。

Cons:

特になし

2026-08-23 via Nuitee
T
Tamiru couple et
8
2026-08-22 via Nuitee
B
Broderick solo_traveller us
10
2026-08-21 via Nuitee
8
811jackik Friends getaway
10
Pefect location
Pros:

Very Good Stay at emporium suite. The room is very clean and comfortable. Perfect location. Staff were friendly and helpful. we would definitely come back again.

2026-08-19 via Tripadvisor
M
Mariam family_with_children bh
10
2026-08-19 via Nuitee
A
Abdulla couple qa
9
2026-08-18 via Nuitee