The Westin Trillium House, Blue Mountain

Hotels
Westin
8.7 (1179 reviews)
220 Gord Canning Drive , Blue Mountains , ca

Children allowed
Pets allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dirty pool
High prices
Bedding issues

Categories

Cleanliness
8.03
Several reviews mention dirty pool area and maintanance issues.
Service
9.5
Most reviews highlight friendly and accommodating staff.
Location
9.54
Multiple guests praised the convenient location.
Room Quality
8.49
Rooms described as spacious and comfortable but some issues with bedding.
Amenities
9.02
Good amenities but noted issues with the jacuzzi and appliances.
Value for Money
7.48
Many guests felt the prices were too high for the amenities offered.
Food and Beverage
8.53
Some reviews mentioned restaurant cleanliness issues.
Overall Experience
9
Majority of guests expressed a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Luxurious Mountain Retreat

Spectacular Views: Each room at our hotel offers a French or full balcony with stunning mountain or village views, providing a picturesque backdrop to your stay.

Relaxation and Recreation: Unwind in our heated outdoor pool or one of the two hot tubs, or indulge in an in-room spa treatment. Let us arrange various activities such as hiking, rock climbing, skiing, and snowboarding for you.

Culinary Delights: Enjoy delectable American cuisine at Oliver and Bonacini Café Grill, or savor a drink at the bar. Room service is also available for a cozy night in.

Book your stay at The Westin Trillium House for a memorable mountain getaway!

Important information:

Your lodging booking is limited to residents of the same household. Additionally, congregating with other households indoors including your guestroom or suite is not permitted. Please follow all current Public Health guidelines.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1179 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 9
couple ca
8
2026-04-13 via Nuitee
S
stevekI386CY Family Marshalltown, Iowa
10
Perfect getaway
Pros:

This place was fantastic, a short trip up to Toronto and drive to the Westin Blue Mountains. The accommodation was top notch, we were upgraded to a two-bedroom suite, perfect for five of us. The resort area reminded me of a Disney village with shops, restaurants and activities for all (zip lines, roller-coaster, gondola) the Concierges was Mark Ripco, there is nothing I can say that could do justice to this man. He became my wife and mother-in-law’s new best friend, providing advice on where to eat at the resort and in town. What activities to do and so much more. In a perfect world every place would have a Mark! Thank you Mark for making our trip PERFECT!

2026-04-08 via Tripadvisor
L
Lucile family_with_children ca
8
Pros:

Our room was clean and comfortable. The kitchenette was great to have ! I thought the refurbishment was really up to standards. It was a rainy weekend, so it was great to have access to the outdoor pools. The location of the hotel is also perfect, directly included into the whole Blue Montain resort.

Cons:

The main outdoor pool was not warm enough, especially for kids. The pools were also not super clean. The sofa bed was not very comfortable either and was missing a duvet (there were covers available but it would have been great to have a duvet as well). Overall, the room was comfortable enough for 2 nights.

2026-04-07 via Nuitee
P
Paul couple ca
10
Pros:

Another great Stay at Westin Blue Mountain! Everything top notch. Pricey with the additional resort fee however great amenities (Fitness, Pool, Hot Tubs). Need to however resolve hot tub jets not circulating very well.

Cons:

Hot Tubs are good however jets while on, were very weak / not circulating or bubbling very well

2026-04-07 via Nuitee
K
KristianA720 Family Markham, Ontario
10
Highly recommended
Pros:

I recently spent a couple of days at Trillium Hotel Blue Mountain—something I try to do periodically to fully disconnect after extended periods of demanding travel and work. Once again, the experience was exactly what I needed. The service was excellent throughout. The manager on duty, Andrew MacIlwrath, demonstrated a refined attention to detail and a clear understanding of what constitutes a truly restorative stay. Most notable was his intuitive sense of balance—an ability to anticipate needs and respond appropriately, with minimal direction. This level of discernment and quiet efficiency is both rare and highly effective. The overall atmosphere, combined with consistently thoughtful service, created a seamless and genuinely restorative environment.

2026-04-06 via Tripadvisor
R
Roberta couple br
9
Boa hospedagem
Pros:

Localização

Cons:

Faltou comunicação na hora do checkin

2026-04-06 via Nuitee
B
Bader family_with_children ca
9
Pros:

-

Cons:

-

2026-04-06 via Nuitee
O
Olga extended_group us
10
2026-04-04 via Nuitee
M
Maria Dolores family_with_children es
10
Hotel acogedor, súper bien ubicado, con unas vistas bonitas.
Pros:

Casi todo fue perfecto. Y la piscina climatizada al aire libre genial.

Cons:

El sofá cama de mi hijo no era cómodo, la nevera hacía bastante ruido y el aire caliente también.

2026-04-02 via Nuitee
T
Terri family_with_children ca
8
2026-04-02 via Nuitee
T
Tony couple ca
9
Excellent and friendly staff
Pros:

Ideal location and friendly service

Cons:

Not a lot of people eating in restaurant exc

2026-03-31 via Nuitee
R
Rebecca couple ca
10
Great hotel! Avoid the restaurant
Pros:

Easy to access everything in the village and conference centre

Cons:

The only complaint was about Oliver and bonacini restaurant but that technically is not about the hotel. The restaurant had terrible service and overpriced mediocre food.

2026-03-30 via Nuitee
C
christine family_with_children fr
8
Très chouette station et l'hôtel est de bon rapport qualité prix
Pros:

L'emplacement et la piscine extérieur

Cons:

Restauration de l'hôtel était complète

2026-03-27 via Nuitee
L
Leonardo extended_group br
10
2026-03-26 via Nuitee
S
Svetlana family_with_children ca
8
2026-03-23 via Nuitee
P
Pham family_with_children ca
10
2026-03-20 via Nuitee
S
Sumabal family_with_children ca
10
We enjoy it and happy
Pros:

Good facilities, friendly staff, accessible

2026-03-18 via Nuitee
A
Ayysqb Family Antalya, Turkish Mediterranean Coast
2
Extra charge at check-out.
Pros:

We booked a triple room from Hotels.com. We spent 3 nights. All was ok. When we went to the reception for check out, they forced us to pay extra 149cad. They Said we should pay for daily resort fee. When we object to pay extra fee, they gave us a card of reservation fee inclusions. We were not informed about this during the reservation. And nobody told us about this while we checked in. This was an unproffessional attitude. So keep this in mind before you make a reservation

2026-03-17 via Tripadvisor
E
Ewa family_with_children ca
8
was ok
Pros:

Location

Cons:

Hot tubs were dirty, and I did not like my room because it was right across from the elevators so it was noisy

2026-03-17 via Nuitee
T
TOM couple ca
10
2026-03-14 via Nuitee