Country Inn & Suites by Radisson, Merrillville, IN

Hotels
•
Country Inn & Suites by Radisson Americas
6.6 (370 reviews)
8311 Ohio Street , Merrillville , US
+1 219-472-4292

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean environment noted in some reviews
Friendly/helpful staff reported by several guests
Convenient location near shopping/restaurants and off highway
Updated rooms with simulated wood/laminate flooring
Comfortable beds and quiet rooms
Some hot breakfast items and good coffee
Cons:
Widespread cleanliness issues: dirty bathrooms, hair, stains, trash
Hallways/carpets dirty and in need of deep cleaning
Inconsistent breakfast selection; some found it minimal
Maintenance problems: sloppy repairs, broken door handle, low shower head
Reservation handling issues and occasional rude/unhelpful staff
Pool cleanliness problems and some reports of bugs/hair in pool

Categories

Cleanliness
2.5
Multiple reviews report dirty rooms, stained pillows, hair in showers, dirty bathrooms, soiled walls/shelves and unclean hallways/pool — overall cleanliness is poor.
Service
8.3
Several guests compliment friendly, helpful and easy check-in staff; however there are isolated reports of rude/unhelpful staff, reservation mishandling and a language barrier with some employees.
Location
10
Consistently praised as convenient and close to shopping/restaurants and easy access off the highway.
Room Quality
5
Mixed: some rooms are updated, quiet and comfortable with simulated wood flooring, while others have damaged shelves, sloppy repairs, low shower heads (handicap rooms) and poor lighting.
Amenities
6.5
Amenities are inconsistent: some guests note hot breakfast items and good coffee, while others report a minimal breakfast, a non-working water fountain, pool cleanliness issues and broken fixtures.
Value for Money
4.5
Multiple guests felt the price was too high for the condition of the hotel and reported cleanliness and maintenance issues that reduce perceived value.
Food and Beverage
7
Mixed impressions: a few guests enjoyed hot breakfast items and good coffee, but others found the breakfast selection minimal.
Overall Experience
9
Overall impressions are mixed but bolstered by strong location, some clean/updated rooms and comfortable beds; positive service instances lift the experience despite serious cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location
Located just off Interstate 65, Country Inn & Suites Merrillville offers easy access to nearby attractions like Indiana Dunes National Lakeshore and Deep River Waterpark.

Comfortable Accommodations
Each guest room is equipped with free WiFi, cable TV, a microwave, a refrigerator, and complimentary toiletries, ensuring a comfortable stay for all visitors.

On-Site Amenities
Guests can take advantage of the fitness center and 24-hour business center during their stay at Merrillville Country Inn & Suites.

Experience convenience and comfort at Country Inn & Suites Merrillville. Book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

6.6
Based on 370 reviews
Cleanliness: 2.5
Service: 8.3
Location: 10
Room Quality: 5
Amenities: 6.5
Value for Money: 4.5
Food and Beverage: 7
Overall Experience: 9
C
Casey • family_with_children • us
8
Overall very pleased as it met all our most important needs and desires.
Pros:

2 tvs and door to separate living room from.bedrooms
Pet friendliness
Cleanliness
Workout room availability in full view of swimming pool
Hot free breakfast

Cons:

Water and tv remote not available in workout room.
Absence of flavored creamer for coffee.
Cool, unfriendly tone of staff when communicating the dining room is not pet friendly.
Pool pretty small; males in my family didn't feel appropriate crowding in with other patrons present.

2026-11-07 • via Nuitee
R
Ryan • solo_traveller • us
5
My stay was next and quiet, but staff is rude .
Pros:

I loved the room

Cons:

I don’t like the staff

2026-11-03 • via Nuitee
P
Peter • couple • us
6
2026-11-02 • via Nuitee
B
Beverly • family_with_children • us
4
Pros:

The fire alarm woke everyone up around 2 am then while we were checking it out everyone was in the hallway. No one came to tell us it was okay. We went back to bed then it went off again. Also my room was very dirty I found a broom and cleaning supplies from a near by housekeeping cart

Cons:

This place was very gross and smelly but the staff were nice I would not stay here again

2026-11-01 • via Nuitee
C
Chynna • solo_traveller • us
7
2026-11-01 • via Nuitee
S
Shanogra • family_with_children • us
9
Pros:

Clean environment, friendly and helpful staff and close to shopping and restaurants

Cons:

The breakfast needed to have a better selection

2026-10-12 • via Nuitee
T
Tiffany • couple • us
7
2026-10-12 • via Nuitee
S
Steve • couple • us
4
Not a pretty face but comfortable.
Pros:

The room was clearly updated and clean. The bed was comfortable. Check in was friendly and easy. It's an easy location off the highway, but so are many other motels.

Cons:

The place needs a good scrubbing. The hallway rugs need a deep steam shampoo. Trash spilled out of the dumpster area. Breakfast had a waffle maker but overall was minimal. Visible repairs were sloppily finished. The place feels like only the bare minimum is required. Not sure it was worth the price.

2026-10-11 • via Nuitee
L
Latrice • solo_traveller • us
10
Great stay
Pros:

Clean and quiet hotel

Cons:

N/A

2026-09-16 • via Nuitee
J
James C • extended_group • us
5
NOT GOOD.
Pros:

I had reserved a room with 2 queen beds. When we went up to the room, it was 1 bed and a fold out sofa. We went back to the front desk to get the appropriate room I had reserved but was told they have none available. The lady said that the reservation placed by Bookings was for the room we got and I commented that it was not and showed her my confirmation from Booking. So we were stuck with that room. So apparently after I made my reservation Booking must have entered a single bed. So I believe it was a Booking error on your part.

Cons:

The bed situation plus the room was a handicap room and the shower head was too low plus we had no regular coffee in the room.

2026-09-07 • via Nuitee
A
Alberto • family_with_children • us
4
Cons:

La habitación estaba en mal condición paredes sucias los estantes todos dañados y el baño sucio.Necesita remodelación y cambiar mesas y estantes

2026-09-05 • via Nuitee
D
Dwayne • solo_traveller • us
2
Cons:

room was dirty stains in pillows dirt on floor pool had hair on floor bugs in pool hallway and stairs had trash

2026-08-31 • via Nuitee
C
Chandra • family_with_children • us
3
Never go back
Pros:

That place was nasty. The bathroom was nasty long pieces of hair in shower walls floor hadn’t been swept nor mopped. Pillows very small and flat. Will not be returning

Cons:

Nothing.. price was very high for a room with very little light

2026-08-29 • via Nuitee
C
Cotton • solo_traveller • us
1
2026-08-21 • via Nuitee
H
Hampton • solo_traveller • us
10
Pros:

Very comfortable Suite

Cons:

Ftont desk at 9 pm got a little difficult because I needed help with electrical fixtures .

2026-08-20 • via Nuitee
S
Shannae • family_with_children • us
10
2026-08-19 • via Nuitee
B
Bailey • couple • us
4
Not worth the money
Pros:

I liked the rooms when they were clean

Cons:

Rooms were not ready when we arrived. Underwear found under mattress in another room they gave us that was supposed to be clean and the blanket was dirty. Water fountain not working. Staff was not polite and didn’t seem to care about how dirty the place was when there were bags of trash all up and down the first and second floors.

2026-08-18 • via Nuitee
T
Teresa • couple • us
5
Ok.
Pros:

Location

Cons:

That the door locks were loose n didn’t latch

2026-08-10 • via Nuitee
W
Willethia • couple • us
9
Overall, nice clean room which made for a pleasant stay.
Pros:

The property was fine. The room was clean and comfortable. I was glad to see the room floors were updated no carpet. I think the hotel needs to get rid of the carpet in the hallways as they’re dirty and smells. This made me concerned about the room until we opened the door to find the floors were laminated. The bathroom lighting isn’t bright at all. The lighting comes from around the mirror.

Cons:

The hallway flooring needs updating and better bathroom lighting.

2026-08-03 • via Nuitee
J
Jerome • solo_traveller • us
9
2026-08-02 • via Nuitee