Oaks Melbourne on Collins Suites

Hotels
•
Oaks Hotels & Resorts
8 (6595 reviews)
480 Collins Street , Melbourne , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Inconsistent amenities

Categories

Cleanliness
8.25
The room was clean, but issues with some facilities indicate potential for inconsistency.
Service
8.75
Friendly staff, though there were issues regarding payment and service response.
Location
8.75
Great location close to public transport and attractions.
Room Quality
7.75
Several complaints regarding room types and size led to an overall lower score.
Amenities
7.25
Many amenities were listed, but facilities like the pool were out of order.
Value for Money
6.75
Perceived value was low compared to the quality of rooms and amenities.
Food and Beverage
8.25
Not specifically mentioned in reviews, standard quality for this hotel tier.
Overall Experience
8.25
Mixed reviews but overall favorable; specific issues detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:09

Property Description

Central Location
Situated in the heart of Melbourne, Oaks Melbourne On Collins Hotel offers convenience and easy access to major attractions like Flinders Street Station and the Yarra River.

Luxurious Amenities
Guests can enjoy a range of amenities including a fitness centre, sauna, and free WiFi, ensuring a comfortable and relaxing stay.

Modern Accommodation
The rooms at Oaks Melbourne On Collins Hotel feature top-notch facilities such as stainless steel cooking appliances, cable TV, and stylish en suite bathrooms, with some rooms even boasting private balconies.

Book your stay at Oaks Melbourne On Collins Hotel for a memorable and enjoyable experience in Melbourne.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 6595 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 6.75
Food and Beverage: 8.25
Overall Experience: 8.25
J
Julie • couple • au
8
2026-07-11 • via Nuitee
D
Dean • couple • au
8
Pros:

Central location close to skybus

2026-07-11 • via Nuitee
D
Dale and Geoff • solo_traveller • au
10
Great location
Pros:

Location

Cons:

Had to ask for a replacement for a faulty kettle , no egg flip or chopping board, staff obliged with replacements

2026-07-10 • via Nuitee
J
Jade • extended_group • au
10
Relaxing
Pros:

Everything

Cons:

Nothing

2026-07-10 • via Nuitee
M
Mike25421 • couple • au
9
room very good. Location ideal for us.
Pros:

Room spacious, clean, comfortable. Facilities good.

2026-07-10 • via Nuitee
L
Lorimor • couple • au
9
2026-07-10 • via Nuitee
N
Nonik • extended_group • au
9
Short, convenient, and good
Pros:

Bed so comfy, and the location is good

2026-07-09 • via Nuitee
G
Grant • couple • au
7
2026-07-09 • via Nuitee
D
Danielle • solo_traveller • au
10
The Oaks always makes for a lovely stay.
Pros:

The Oaks always makes for a lovely stay. Elegant, roomy rooms, comfortable bed, receptive staff, it's my favourite place to stay in Melbourne.

2026-07-09 • via Nuitee
C
Cruz • solo_traveller • au
8
2026-07-09 • via Nuitee
S
Susan • couple • au
8
Good location
Pros:

Convenient to Southern Cross

Cons:

It was fine

2026-07-09 • via Nuitee
H
Hollander • solo_traveller • au
7
2026-07-09 • via Nuitee
M
Megan • couple • au
10
Amazing view
Pros:

Everything

Cons:

Nothing

2026-07-08 • via Nuitee
M
Mark • solo_traveller • au
7
2026-07-07 • via Nuitee
R
Rossina • solo_traveller • au
9
2026-07-07 • via Nuitee
K
Kent • solo_traveller • au
7
Pros:

Bed & pillows comfy. Kitchen area good.

Cons:

Layout for an apartment was tiny - it looked like the shower/toilet was squeezed in & then restricted the space around the bed. 1 window which looked out to another hallway.

2026-07-07 • via Nuitee
Y
Yoshiko • solo_traveller • au
7
Convenient location
Pros:

Location, convenience to reach the sky bus stop
Gave me late check-in upgrade.

Cons:

Several broken cupboards, no tooth paste(forgot to bring)

2026-07-07 • via Nuitee
K
Kylie • couple • au
10
2026-07-07 • via Nuitee
L
Laura • couple • au
8
2026-07-07 • via Nuitee
B
Bray • solo_traveller • au
8
Great location and vgood value for money
Pros:

Central CBD location, value for money space in room/bed.

Cons:

How close the shower / bathroom were to the bed.
Fire alarm going off in the early hours of the morning! :)

2026-07-06 • via Nuitee