Best Western Yellowstone Crossing

Hotels
Best Western
8 (390 reviews)
205 Southeast 4th Street , Laurel , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Clean rooms
Various amenities
Pleasant experience
Cons:
Inconsistent room quality
Noise disturbance from trains
Breakfast issues
High prices

Categories

Cleanliness
7.46
Some reviews mentioned cleanliness positively, while others indicated issues with dust and odor.
Service
8.93
Many reviews praised the helpfulness and friendliness of the staff.
Location
8.97
The location received consistent praise for its convenience and access to nearby amenities.
Room Quality
6.92
Mixed sentiments were expressed, with some rooms described as comfortable while others noted discomfort.
Amenities
7.95
Amenities were generally appreciated, although some guests expressed disappointment regarding breakfast options.
Value for Money
7.91
Value perception was generally positive but affected by some comments on pricing.
Food and Beverage
7.96
Breakfast options received positive comments with good variety.
Overall Experience
7.93
The overall experience reflected a mix of positive stays and some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:14

Property Description

Welcome to Best Western Yellowstone Crossing!

Convenient Location: Situated in Laurel, just 25 km from Billings, our hotel offers easy access to the city's attractions and the tranquility of a smaller town.

Exceptional Service: Our 24-hour front desk ensures that your needs are met anytime during your stay, providing a seamless experience for our guests.

Modern Amenities: Stay connected with our complimentary WiFi and enjoy a comfortable stay with us. The hotel's proximity to Billings Logan International Airport, just 24 km away, adds to the convenience of your travel plans.

Book your stay at Best Western Yellowstone Crossing for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 390 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
K
Kenneth solo_traveller us
8
Had good time
Pros:

It was really nice place over all for small town. I thought staff was very friendly.

Cons:

Nothing really to say.

2026-08-22 via Nuitee
R
Ron solo_traveller us
10
Pros:

Best place by far of the 6 rooms we had. Great breakfast

2026-08-19 via Nuitee
L
Linda couple us
7
2026-08-09 via Nuitee
A
Ashleigh family_with_children gb
8
Good place to stay
Pros:

Breakfast was a great selection. The room was clean. The lady getting breakfast was lovely. Nice pool. Close to things.

Cons:

The receptionist was a bit rude. If you're a light sleeper the train is noisy. I'm not so was fine

2026-08-08 via Nuitee
M
Michelle family_with_children us
10
2026-08-07 via Nuitee
D
Debra solo_traveller us
8
2026-08-07 via Nuitee
N
Noelia couple us
10
2026-08-05 via Nuitee
S
sanchez carretero solo_traveller es
8
Pros:

Habitacion

2026-08-04 via Nuitee
F
Frank solo_traveller us
10
Pros:

We were escaping the 112° weather with a 2 month old baby. The staff was Amazing !!Accommodating us with a crib, allowing for a late check out so momma could sleep, and allowing a quick parting dip in the pool !!!
Jeremy is an impressive guy. He checked us in, made sure our needs were met and then jumped into cleaning !!!
5 stars Best Western, Laurel Montana !!

2026-08-02 via Nuitee
N
Nola couple us
9
2026-07-24 via Nuitee
A
Angie couple us
7
Ok for a short stay
Pros:

Overall, the hotel is fine for a one-night stay if you’re just passing through. We had no trouble finding a parking spot in the evening. We didn’t use the Wi-Fi.

The water pressure in the shower was good, and the towels were clean.

Cons:

The room had a very unpleasant smell—possibly dust—but once the air conditioning was running, it wasn’t really noticeable anymore. The curtains were torn, and the toilet paper holder was missing. Other than that, we didn’t have any major complaints.

2026-07-20 via Nuitee
B
Betty couple us
9
2026-07-17 via Nuitee
V
Vakoch solo_traveller us
8
Pros:

The facility was well kept and clean. The continental breakfast was very good!

Cons:

The only thing I didn't like was the hairs in my sheets. It looked like pet hair but still it was disgusting

2026-07-15 via Nuitee
J
Julie couple us
10
2026-07-13 via Nuitee
M
Michael couple us
7
I’d reconsider another hotel next time, or maybe just head to Billings.
Pros:

Good breakfast. Comfortable beds

Cons:

Our AC was off when we arrived. Our room was so hot. It was 104 outside. It took hours to cool down. Set it to 74 for guests. I felt that was inconsiderate , especially for the cost of the room.

Some guests were smoking marijuana. It was pungent. Patrol your halls and enforce your no smoking rules.

2026-07-12 via Nuitee
P
Payton solo_traveller us
10
Pros:

The staff were very helpful

2026-07-06 via Nuitee
S
Shannon solo_traveller us
9
2026-07-05 via Nuitee
E
Eugen couple us
10
2026-07-03 via Nuitee
B
Burlingame solo_traveller us
5
Pros:

The location was nice

Cons:

The room door was very sketchy to room 115- we paid 517 for 2 nights and had to SLAM the door shut very hard or else it stayed open. We didn't realize our room was open all day until I slightly touched the door when I came back and the door just opened up. The rooms around us were probably annoyed but there isn't anything we could do about that. I mean you really had to slam slam it in order for the door to latch and lock properly, might want to get that fixed. The Room also has a very weird musty smell and the carpet isn't completely dry as if the room was flooded at one point. My socks were picking up the moisture in the carpet with every step, kinda dissapointing considering the rooms were 517 for 2 nights.

2026-06-27 via Nuitee
R
Robert solo_traveller us
9
2026-06-23 via Nuitee