Best Western Yellowstone Crossing

Hotels
•
Best Western
7.8 (255 reviews)
205 Southeast 4th Street , Laurel , US
+1 406-628-6888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good/very good breakfast (multiple mentions)
Friendly, helpful staff (specific praise for staff and Jeremy)
Comfortable beds (many mentions)
Nice pool
Convenient location
Clean/well kept facility (some guests)
Cons:
Unpleasant/musty/pet smells in some rooms
Hairs in sheets (possible pet hair)
Train noise affecting light sleepers
Room maintenance issues (torn curtains, missing toilet paper holder, door latch)
Wet/moist carpet in at least one room
AC slow to cool/temperature issues
Occasional smoking/marijuana smell reported
Noise from adjacent rooms/TV and other guests

Categories

Cleanliness
5.8
Multiple guests reported unpleasant smells (pet/musty), hairs in sheets, torn curtains and signs of inadequate housekeeping; cleanliness is a recurring negative theme.
Service
9
Staff repeatedly described as friendly, helpful and accommodating (crib, late check-out, attentive front-desk team, specific praise for 'Jeremy'); a single report of a rude receptionist slightly tempers an otherwise strong service impression.
Location
8.7
Location praised as convenient and close to things; however, train noise was noted by light sleepers which reduces the score slightly.
Room Quality
6.5
Mixed reports: some comfortable rooms and beds, but several maintenance issues (door latch problem, torn curtains, missing toilet paper holder), musty/wet carpet and occasional AC problems and inter-room noise.
Amenities
8.6
Continental breakfast repeatedly praised, pool is liked, crib and parking available; Wi‑Fi not commonly used but overall amenities are a positive aspect.
Value for Money
6.8
Several guests felt the price was high given cleanliness and maintenance issues (guest who paid $517 for 2 nights was disappointed); overall value perceived as slightly below expectations.
Food and Beverage
9
Breakfast highlighted multiple times as 'very good' with many options and very positive comments in different reviews (including non-English praise).
Overall Experience
8
Generally positive overall due to helpful staff, good breakfast and comfortable beds for many guests, but recurring cleanliness and some maintenance/noise issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Welcome to Best Western Yellowstone Crossing!

Convenient Location: Situated in Laurel, just 25 km from Billings, our hotel offers easy access to the city's attractions and the tranquility of a smaller town.

Exceptional Service: Our 24-hour front desk ensures that your needs are met anytime during your stay, providing a seamless experience for our guests.

Modern Amenities: Stay connected with our complimentary WiFi and enjoy a comfortable stay with us. The hotel's proximity to Billings Logan International Airport, just 24 km away, adds to the convenience of your travel plans.

Book your stay at Best Western Yellowstone Crossing for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 255 reviews
Cleanliness: 5.8
Service: 9
Location: 8.7
Room Quality: 6.5
Amenities: 8.6
Value for Money: 6.8
Food and Beverage: 9
Overall Experience: 8
L
Lee Andy • couple • us
9
2026-10-28 • via Nuitee
N
noelle • solo_traveller • us
10
Pros:

Perfect stay.

2026-10-16 • via Nuitee
D
Dee • couple • us
9
Pros:

The breakfast was very good. Many options.

2026-10-15 • via Nuitee
N
Naomi • couple • us
9
Good night’s sleep
Pros:

Easy to get to. Friendly staff. Comfortable room.

2026-10-09 • via Nuitee
S
Sean • solo_traveller • us
10
2026-09-14 • via Nuitee
D
Darrell • couple • us
8
Cons:

Train noise.

2026-09-12 • via Nuitee
C
Carolyn • couple • us
7
Could have been cleaner and the rooms could have been cleaner smelling.
Pros:

The location

Cons:

The first room they gave us smelled and then the second one was OK. But wish they would keep the room separate from pets and people that don’t have pets so the rooms don’t smell from pets. I am a dog lover, but people need to clean up from their pets.

2026-09-11 • via Nuitee
M
Markus • solo_traveller • de
9
2026-09-04 • via Nuitee
C
Christine • family_with_children • us
8
2026-09-03 • via Nuitee
M
Marvin • family_with_children • ca
8
Good comfortable stay.
2026-08-23 • via Nuitee
K
Kenneth • solo_traveller • us
8
Had good time
Pros:

It was really nice place over all for small town. I thought staff was very friendly.

Cons:

Nothing really to say.

2026-08-22 • via Nuitee
R
Ron • solo_traveller • us
10
Pros:

Best place by far of the 6 rooms we had. Great breakfast

2026-08-19 • via Nuitee
L
Linda • couple • us
7
2026-08-09 • via Nuitee
A
Ashleigh • family_with_children • gb
8
Good place to stay
Pros:

Breakfast was a great selection. The room was clean. The lady getting breakfast was lovely. Nice pool. Close to things.

Cons:

The receptionist was a bit rude. If you're a light sleeper the train is noisy. I'm not so was fine

2026-08-08 • via Nuitee
D
Debra • solo_traveller • us
8
2026-08-07 • via Nuitee
M
Michelle • family_with_children • us
10
2026-08-07 • via Nuitee
N
Noelia • couple • us
10
2026-08-05 • via Nuitee
S
sanchez carretero • solo_traveller • es
8
Pros:

Habitacion

2026-08-04 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

We were escaping the 112° weather with a 2 month old baby. The staff was Amazing !!Accommodating us with a crib, allowing for a late check out so momma could sleep, and allowing a quick parting dip in the pool !!!
Jeremy is an impressive guy. He checked us in, made sure our needs were met and then jumped into cleaning !!!
5 stars Best Western, Laurel Montana !!

2026-08-02 • via Nuitee
N
Nola • couple • us
9
2026-07-24 • via Nuitee