Hotel Alex

Hotels
8.2 (657 reviews)
Via Baccio Da Montelupo18/20 , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cordial staff
Clean rooms
Good location
Value for money
Abundant breakfast
Cons:
Structural concerns
Inconsistent room lighting

Categories

Cleanliness
7.88
Several reviews mention cleanliness positively; however, there was criticism about the structural condition.
Service
8.35
Multiple reviews emphasized the warmth and availability of the staff.
Location
8.39
The hotel is well-located close to public transport and city center access.
Room Quality
7.84
Rooms were described as spacious and clean, but concerns were raised about lighting.
Amenities
8.37
Good amenities mentioned, including a restaurant and transport options.
Value for Money
8.33
Good value received high praise across several reviews.
Food and Beverage
8.38
Breakfast and dining options received positive mentions.
Overall Experience
8.05
Overall satisfaction noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:51

Property Description

Vibrant Rooms with Modern Amenities
Hotel Alex offers bright and colorful rooms with free Wi-Fi, each uniquely designed with a modern touch and equipped with air conditioning, LCD TV, and a private bathroom.

Delicious Dining Experience
Enjoy a daily continental breakfast and savor Tuscan cuisine for lunch and dinner at the hotel's restaurant. Indulge in homemade cakes and bread while dining in the veranda or grab a drink at the all-day bar.

Convenient Location
Located in north Florence, the hotel is just a short tram or bus ride away from the historic center. Additionally, it's a quick 10-minute drive to Florence Peretola Airport and Santa Maria Novella Train Station.

Book your stay at Hotel Alex for a vibrant, delicious, and convenient experience!

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 5 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 657 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.05
D
Davide • extended_group • it
8
2026-04-10 • via Nuitee
C
Claudia • couple • it
8
Ambiente familiare e buona qualità
Pros:

Colazione molto buona, di qualità. Non le solite banalità confezionate. C'erano torte fatte in casa, focacce... la caffetteria è proprio servita dal bar, non dalle macchinette. Mi è piaciuto il clima che si respirava nell'hotel, molto "familiare". Letti MOLTO duri ma a me piacciono così, lo sconsiglio a chi non ama questo tipo di letto. Si trova fuori dal centro almeno 20 min di tram, a noi va bene ma è da tenere in considerazione

2026-04-10 • via Nuitee
C
Christian • couple • fr
9
Accueil au top
Pros:

Super accueil et service au top

2026-04-10 • via Nuitee
A
alen • family_with_children • hr
7
2026-04-09 • via Nuitee
A
Aline Denise • family_with_children • pt
8
Pleasant and would repeat
Pros:

Staff were very friendly and the room very spacious

Cons:

The elevator is very very small

2026-04-09 • via Nuitee
M
MARIA JESUS • family_with_children • es
1
2026-04-09 • via Nuitee
F
Ferenc • family_with_children • hu
7
2026-04-09 • via Nuitee
J
Jean-Marc • solo_traveller • fr
8
Un hôtel abordable, confort bon, personnel sympathique
Pros:

Chambres propres
Personnel sympathique
Petit Déjeuner très correct
Bon rapport qualité prix
J’avais une chambre d’assez grande taille c’est un plus

Cons:

Un peu loin du centre mais transport (tram ou bus) proches
Les communs mériteraient un bon coup de neuf.

2026-04-08 • via Nuitee
I
Isairo Luiz • family_with_children • br
10
Muito bom.
Pros:

Boa acomodação, tem ônibus perto, bom café da manhã e os funcionários muito simpáticos, estacionamento perto.

Cons:

Nada a declarar

2026-04-08 • via Nuitee
F
Felipe • couple • ie
6
2026-04-08 • via Nuitee
S
Sandra • family_with_children • pt
7
Pros:

Simpatia do colaboador do pequeno almoço, quarto amplo

2026-04-07 • via Nuitee
C
Cristina • couple • ch
3
Pros:

Chambre assez spacieuse

Cons:

Pas de pression dans la douche ,chambre était sale

2026-04-07 • via Nuitee
I
Isabelle • family_with_children • ch
8
2026-04-06 • via Nuitee
P
Patrick • couple • fr
10
Parfait
Pros:

Tout était parfait
De l accueil au restaurant en passant par le bar et le petit déjeuner

Cons:

Rien

2026-04-05 • via Nuitee
M
Marco • solo_traveller • de
8
Abbiamo passato und vacanza fantastica. L`albergo e accogliente e molto pulito, ma il vero punto di forza sono le person
Pros:

Abbiamo passato und vacanza fanatascica. L`albergo e accogliente e molto pulito, ma inlvero Punto di forza sono le persone. Sono persone squisite e tutto lo staff e molto educato e disponibile. Il ristorante Annare offre ottimi piatti e ci hanno fatto sentire verramente a Casa. I`albergo si trova in una posizione ottima per raggiungere il Centro di Firenze. Il perfetto mix tra svago e relax. Torneremo di sicuro

Cons:

Non ce nulla da criticare

2026-04-05 • via Nuitee
K
Konstantin • family_with_children • hr
8
A simple hotel, not in the center, but in a quiet area and with parking.
Pros:

The guy at reception was very helpful, and he's also a good bartender. They're nice people, helpful with advice, and always try to help.
The linens are clean and changed daily.

Cons:

The sound insulation is not very good.

2026-04-04 • via Nuitee
V
Vaida • family_with_children • lt
8
Viešbutis vienai nakčiai
Pros:

Kambarys atrodė daug praščiau, nei pateikta nuotraukoje. Senas miesto viešbutis, tačiau kambaryje viskas ko reikia, didelis balkonas. Patogi vieta pasiekti senamiestį viešuoju transportu. Personalas paslaugus, viską paaiškino.

Cons:

Pusryčiai galėjo būti gausesni, bet nelikom alkani. Galėtų būti atnaujinti sanmazgai, nes viskas išlūžę, tačiau veikia, švaru. Palyginus su kitais viešbučiais didoka kaina.

2026-04-04 • via Nuitee
A
Aurora • family_with_children • it
9
Ottimo rapporto qualità prezzo. Camere pulite, spaziose. personale super gentile.
Pros:

Ottimo rapporto qualità prezzo. Camere pulite, spaziose. personale super gentile.

2026-04-02 • via Nuitee
A
alfonso73 • family_with_children • it
10
Pros:

Tutto

Cons:

Niente niente

2026-04-01 • via Nuitee
S
Sylvie LLORET • family_with_children • fr
9
Pros:

Personnel tres sympathique
Chambre propre
Petit déjeuner sympa

Cons:

Tout a été très bien

2026-03-31 • via Nuitee