Hotel Alex

Hotels
8.2 (611 reviews)
Via Baccio Da Montelupo18/20 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cordial staff
Clean rooms
Good location
Value for money
Abundant breakfast
Cons:
Structural concerns
Inconsistent room lighting

Categories

Cleanliness
7.88
Several reviews mention cleanliness positively; however, there was criticism about the structural condition.
Service
8.35
Multiple reviews emphasized the warmth and availability of the staff.
Location
8.39
The hotel is well-located close to public transport and city center access.
Room Quality
7.84
Rooms were described as spacious and clean, but concerns were raised about lighting.
Amenities
8.37
Good amenities mentioned, including a restaurant and transport options.
Value for Money
8.33
Good value received high praise across several reviews.
Food and Beverage
8.38
Breakfast and dining options received positive mentions.
Overall Experience
8.05
Overall satisfaction noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:51

Property Description

Vibrant Rooms with Modern Amenities
Hotel Alex offers bright and colorful rooms with free Wi-Fi, each uniquely designed with a modern touch and equipped with air conditioning, LCD TV, and a private bathroom.

Delicious Dining Experience
Enjoy a daily continental breakfast and savor Tuscan cuisine for lunch and dinner at the hotel's restaurant. Indulge in homemade cakes and bread while dining in the veranda or grab a drink at the all-day bar.

Convenient Location
Located in north Florence, the hotel is just a short tram or bus ride away from the historic center. Additionally, it's a quick 10-minute drive to Florence Peretola Airport and Santa Maria Novella Train Station.

Book your stay at Hotel Alex for a vibrant, delicious, and convenient experience!

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 5 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 611 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.05
A
Arsoy • family_with_children • cy
8
Pros:

Kahvaltı gayet iyiydi.

Cons:

Konum. Biraz merkezden uzak.

2026-03-21 • via Nuitee
S
Sabrina • family_with_children • it
8
2026-03-21 • via Nuitee
M
MORENA • family_with_children • it
7
2026-03-19 • via Nuitee
B
BoisJaulin85 • family_with_children • fr
8
Hôtel bon rapport qualité prix, avec un personnel aux petits soins.
Pros:

Chambre tout à fait convenable, literie confortable et petit déjeuner plus que complet. Restaurant excellent : spécialités fruits de mer.
Proximité du tramway 1 qui permet de se rendre directement au centre ville. Je recommande

Cons:

Manque une étagère ou bien un petit meuble dans la salle de bains

2026-03-19 • via Nuitee
Z
Zanarotto • family_with_children • it
7
2026-03-19 • via Nuitee
A
Anthony • family_with_children • us
5
Overall, I would say this hotel was fair if you’re on a budget. Pros, six minute walk to Metro station. Metro railways a
Pros:

Close to Metro station.

Cons:

Old facilities. Needs to be updated. Better breakfast selections. Better plumbing is needed. Received cold water during shower.

2026-03-17 • via Nuitee
M
Mari • family_with_children • ge
10
Pros:

Very clean and nice rooms, good location and very helpful stuff.
Good luck!

2026-03-17 • via Nuitee
M
Mari • family_with_children • ge
10
Pros:

Very clean and nice rooms, good location and very helpful stuff!
Good luck!

2026-03-17 • via Nuitee
İmişçi • family_with_children • tr
9
Güzel
Pros:

Oda temiz, kahvaltı güzel hergun oda temizliği yapılıyor havlular değiştiriliyor. Oda ve banyo büyük

2026-03-17 • via Nuitee
B
Beverly joan cabangcla • family_with_children • it
9
consigliato
Pros:

Colazione buone, posizione ottima con T1 il centro e a 8 fermate

2026-03-16 • via Nuitee
O
Ornella • couple • it
7
2026-03-16 • via Nuitee
M
Mohammed • solo_traveller • it
8
2026-03-13 • via Nuitee
J
Johannes • solo_traveller • nl
4
Pictures of this hotel are lying. A very unpleasant and uncomfortable place to stay.
Pros:

The room was clean and the bed reasonably comfortable. The room has a mini bar (with out of date drinks)

Cons:

The rooms in this hotel are not AT ALL like the pictures shown in the Booking site and the room I should have booked. Looks like pictures and reviews are from another time long ago.
Room has new cheap furniture without any taste or quality.

Room is very noisy and every time the neighbors flush the toilet, it is like it is done in own your own room. Same for shower activities of the other room. Remote control of tv set is greasy and too dirty to touch.
Bathroom door does not fit and can not be closed !! In a room with three beds only 2 clothing hangers available.

Breakfast space uncomfortable, unpleasant and small. On the table paper placemats with a screaming commercial of a car repair shop. Food basic but bread of terrible quality.
You have to ask for coffee and then you are served after the Italian customers coming in the bar annex reception area.
Nevertheless, coffee is undrinkable. It is maybe my 40th or 50th visit to Italy but this is the first Italian unable to serve decent coffee. Americano or cappuccino have the same taste, no difference to tall.
So on the final day, I did the sensible thing and bought my own breakfast at the supermarket and eat in my room.

2026-03-09 • via Nuitee
A
Alexandra • couple • dk
7
Nice place to stay
Pros:

The good location, friendly staff

Cons:

Some renovations are required

2026-03-09 • via Nuitee
F
FABIANA • family_with_children • it
7
2026-03-08 • via Nuitee
A
Anna • family_with_children • se
10
2026-03-08 • via Nuitee
T
Talita • couple • br
10
2026-03-07 • via Nuitee
A
Antonella • family_with_children • it
10
Pros:

Camera pulita ed accogliente, staff gentile e disponibile.

2026-03-04 • via Nuitee
G
Giosephine67 • couple • it
7
Pros:

Camera molto spaziosa, arredamento minimale ma piacevole. Colazione sia dolce che salata soddisfacente. Personale attento, educato e disponibile.

Cons:

Bagno troppo piccolo e datato rispetto ad una camera spaziosa e moderna.

2026-03-02 • via Nuitee
P
Pasquale • family_with_children • it
6
Da migliorare
Pros:

La posizione ottima si raggiunge in 10 minuti il centro con il tram

Cons:

Devo essere onesto ci sono commenti che parlano della colazione abbondante ed ottima ma io quei commenti devo dire no colazione normale solo con cornetti e poca roba che non è neanche gran che il ristorante a fianco impossibile andarci per i prezzi eccessivi che hanno la stanza era abbastanza pulita ma la struttura un po vecchia

2026-03-02 • via Nuitee